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All 3 Flat Rock hotels

Mountain Inn & Suites

755 Upward Rd., I-26 at Exit #53, Flat Rock, NC 28731
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Ranked #2 of 3 hotels in Flat Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
MASerkin Ormond Beach,FL
  • Overview
  • Reviews (144)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (25)
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144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Ormond Beach,FL
16 reviews 16 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our suite was by far the most comfortable we have EVER stayed - anywhere. For $100/nt, it compares in every way to luxury hotels costing $350/night. The hotel was quiet, convenient to shopping, expressways, and attractions. The staff was friendly and attentive to every detail. Included both Hot and Continental Breakfast items. Also offers Standard Rooms with upgraded ammenities.

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Hilliard, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

8\8\2014 Looking for a room after a storm and traffic back up call another hotel price 125.00 for the night got to the exit saw this hotel called And was alot less very nice front desk help and nice clean room. Good breakfast also. I Would stay here again. Ms.Buckmaster

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Miami, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while visiting the Asheville and Hendersonville areas. The hotel was very quiet as it did not appear there were many guests staying there while we were there. Our room was very big with a kitchen, living room area and separate bedroom. There were only a few dishes in the kitchen, but that was not a... More

Was this review helpful? Yes 1
Sumner, Washington
19 reviews 19 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the neighboring Mountain Lodge which exceeded our expectations - but then stayed here later on - for a place where families stay before camp, it was remarkably unfamily friendly. There is no pool and take note - NO CRIBS !!! First hotel I've stayed at that didn't have cribs or pack and plays. Staff did just the bare... More

Was this review helpful? Yes 2
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean and updated. The staff was helpful with our late arrival and friendly upon check-in. I spent quite a long time searching online for a relatively inexpensive hotel that wasn't grungy. This hotel exceeded all expectations.

Was this review helpful? Yes 3
Dallas, GA
Top Contributor
74 reviews 74 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Mountain Inn and Suites when going to Brevard music and Flat Rock Playhouse. Very clean, friendly personnel and pet friendly. Morning buffet good, too! Access to Hendersonville very easy.

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 7, 2014

Couldn't get the original advertised rate of $99 until July 13. Our stay was July 1 through July 5. We ended up paying $621 for four nights in the "King suite with jacuzzi". The "King suite" evidently had two queens which were moved out and replaced with a king and a jacuzzi set up in the corner. This suite had... More

Was this review helpful? Yes 9
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank You for taking the time to provide your feedback. It is very important to us. We are sorry you were disappointed with your stay and felt ripped off. I would like to address a few of your concerns, however. As for the advertised rate of $99, this rate is a Sunday-Thursday rate in July for our Deluxe Two Queen... More

Aiken, South Carolina
Top Contributor
73 reviews 73 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 5, 2014

This is a convenient, clean, and nice place to stay. It is in a great location if you are planning to see a play at the Flat Rock Playhouse or to visit Hendersonville, NC. They have a very nice breakfast which was great. This is our second time to stay here and we will probably stay here again. Actually, we... More

Was this review helpful? Yes 2
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank You so much for writing such a wonderful review! We are very blessed to have such a wonderful staff to help keep our hotel clean & well maintained. We will be sure to pass on your kind words. We are a perfect location for those visiting The Flat Rock Playhouse (as they have superb shows year-round). We look forward... More

Valparaiso, Indiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 3, 2014

We made an unplanned one night stop here on our way home from FLA. The staff was friendly and the rooms were spacious,clean and comfortable. There was a very good breakfast buffet downstairs in the lobby. The hotel is set off from the road a bit with a large grassy area in front. Zaxby's and Waffle house are within walking... More

Was this review helpful? Yes 2
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank you for the kind words! We will be sure to pass them along to our staff. It's always nice for them to hear the positive feedback from guests like yourself! A lot of people find us because we are a good central location to guests passing through town to other destinations. But, there's so much to do in the... More

Milton, Georgia
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014

Everything about Mountain Inn and Suites was wonderful. The staff is incredibly accomodating, nice and helpful. They even laundered a dog bed for us after our puppy got a little car sick. Perfect location, the rooms are clean and nicely appointed, the beds are VERY CONFORTABLE, and the breakfast was fantastic. Great place for travellers with dogs!! Wish there was... More

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Additional Information about Mountain Inn & Suites

Address: 755 Upward Rd., I-26 at Exit #53, Flat Rock, NC 28731
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Flat Rock
Price Range (Based on Average Rates): $
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Also Known As:
Mountain Hotel Flat Rock
Mountain Inn And Suites

13 photos of this hotel

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Hotel & grounds (5)
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Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Official Description (provided by the hotel)
The Mountain Inn & Suites is locally owned and operated allowing us to put the emphasis on our guests versus corporate procedures and policies. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none.A popular destination for visitors to Asheville, Biltmore and the mountains of Western North Carolina, we are conveniently located just minutes from Hendersonville and historic Flat Rock. In addition, our guests have free wireless internet access and will receive a complimentary Hot breakfast each morning. We would love to be your host! ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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