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All 3 Flat Rock hotels

Mountain Inn & Suites

755 Upward Rd., I-26 at Exit #53, Flat Rock, NC 28731
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Ranked #2 of 3 Hotels in Flat Rock
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Kim B Winston Salem, North Carolina
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146 reviews from our community

Traveler rating
    77
    46
    12
    7
    4
See reviews for
48
53
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winston Salem, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you are a smoker, this motel is for you. There are several rooms that allow smoking in the room. We were in a non smoking room. We opened the door to our room, and the oder of cigarette smoke was in the air. I smelled a strong oder of smoke in our bathroom. I called the front desk to... More

Was this review helpful? Yes
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank you for your feedback, both good & bad. We will pass on the kind words to our front desk staff. We are sorry that you were affected by our smoking rooms. We want to let you know that by next summer we hope to be 100% Non-Smoking. We have already DE-smoked some rooms & only have a few to... More

Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night here enroute to South Carolina. Our usual stop, Hampton Inn, was too pricey so we gave this a try. We were welcomed by a friendly front desk staff. Our rooms were huge. Bathroom was clean and shower pressure was very good. The hotel was very quiet despite several kids staying there. We did not sample breakfast as... More

Was this review helpful? Yes 2
Ormond Beach,FL
Contributor
16 reviews 16 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 17, 2014

Our suite was by far the most comfortable we have EVER stayed - anywhere. For $100/nt, it compares in every way to luxury hotels costing $350/night. The hotel was quiet, convenient to shopping, expressways, and attractions. The staff was friendly and attentive to every detail. Included both Hot and Continental Breakfast items. Also offers Standard Rooms with upgraded ammenities.

Was this review helpful? Yes 1
Hilliard, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014 via mobile

8\8\2014 Looking for a room after a storm and traffic back up call another hotel price 125.00 for the night got to the exit saw this hotel called And was alot less very nice front desk help and nice clean room. Good breakfast also. I Would stay here again. Ms.Buckmaster

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed at this hotel while visiting the Asheville and Hendersonville areas. The hotel was very quiet as it did not appear there were many guests staying there while we were there. Our room was very big with a kitchen, living room area and separate bedroom. There were only a few dishes in the kitchen, but that was not a... More

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Sumner, Washington
Contributor
19 reviews 19 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 22, 2014

Stayed at the neighboring Mountain Lodge which exceeded our expectations - but then stayed here later on - for a place where families stay before camp, it was remarkably unfamily friendly. There is no pool and take note - NO CRIBS !!! First hotel I've stayed at that didn't have cribs or pack and plays. Staff did just the bare... More

Was this review helpful? Yes 3
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is clean and updated. The staff was helpful with our late arrival and friendly upon check-in. I spent quite a long time searching online for a relatively inexpensive hotel that wasn't grungy. This hotel exceeded all expectations.

Was this review helpful? Yes 4
Dallas, GA
Top Contributor
76 reviews 76 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 20, 2014

We stayed at the Mountain Inn and Suites when going to Brevard music and Flat Rock Playhouse. Very clean, friendly personnel and pet friendly. Morning buffet good, too! Access to Hendersonville very easy.

Was this review helpful? Yes 4
Louisiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 7, 2014

Couldn't get the original advertised rate of $99 until July 13. Our stay was July 1 through July 5. We ended up paying $621 for four nights in the "King suite with jacuzzi". The "King suite" evidently had two queens which were moved out and replaced with a king and a jacuzzi set up in the corner. This suite had... More

Was this review helpful? Yes 10
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank You for taking the time to provide your feedback. It is very important to us. We are sorry you were disappointed with your stay and felt ripped off. I would like to address a few of your concerns, however. As for the advertised rate of $99, this rate is a Sunday-Thursday rate in July for our Deluxe Two Queen... More

Aiken, South Carolina
Top Contributor
73 reviews 73 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 5, 2014

This is a convenient, clean, and nice place to stay. It is in a great location if you are planning to see a play at the Flat Rock Playhouse or to visit Hendersonville, NC. They have a very nice breakfast which was great. This is our second time to stay here and we will probably stay here again. Actually, we... More

Was this review helpful? Yes 3
MountainInn, Manager at Mountain Inn & Suites, responded to this review

Thank You so much for writing such a wonderful review! We are very blessed to have such a wonderful staff to help keep our hotel clean & well maintained. We will be sure to pass on your kind words. We are a perfect location for those visiting The Flat Rock Playhouse (as they have superb shows year-round). We look forward... More

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Additional Information about Mountain Inn & Suites

Address: 755 Upward Rd., I-26 at Exit #53, Flat Rock, NC 28731
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Flat Rock
Price Range (Based on Average Rates): $
Number of rooms: 67
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Also Known As:
Mountain Hotel Flat Rock
Mountain Inn And Suites

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