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Holiday Inn Express Hendersonville Flat Rock

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111 Commercial Boulevard, I-26 at Upward Road, Flat Rock, NC 28731
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Holiday Inn Express Hendersonville Flat Rock
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120 Reviews from our TripAdvisor Community

Traveler rating
    34
    57
    20
    6
    3
See reviews for
37
34
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fletcher
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After being in Paris for 8 days we tried to returned to our house that was undergoing a remodel that was not complete. We arrived at the Holiday Inn Express in East Flat Rock for a three night stay while the remodeling project was complete. The staff was great! They welcomed us even though we booked at the last minute.... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Mary G, Thank you so much for leaving us a review! Happy to hear that you enjoyed your stay with us and that we could be there for you during your home renovations. Thanks again for taking the time out to leave a review of your stay. More 

Kure Beach, North Carolina
Top Contributor
95 reviews 95 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A little tired, but always very clean. Friendly staff and good prices. Have stayed here several times in the past and have always been satisfied with our stay. Close to Asheville but out of the hub-bub and much better prices than Asheville hotels.

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Judy S, Thank you for reviewing our hotel and thank you so much for continuing to choose us when you are in the area. We look forward to your next stay as well. Thank again for the review! More 

Fort Wayne, Indiana
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check-in was very smooth. The room was clean. Internet speed was good. I had two issues during my stay that most likely will prevent me from staying here in the future. The floors and walls are paper thin. I was on the first floor (I have top floor requested in my profile and this is the first time this year,... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear rhkfwain Thank you for leaving a review! We are glad that you choose our hotel during your trip. We do apologize that we were not able to get you on the 2nd floor. We do our best to meet all guest request, yet sometimes we are not able to. We hope that you may give us another chance in... More 

Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 22, 2015 via mobile

Second time we stayed here, just as an over night while traveling. Pool is on the chilly side, kids didnt care! Clean and safe at a reasonable price! Beds are nice! Nice to be next to food and gas station!

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear F150traveler Thank you to leaving a review of your stay with us. We are glad that you had a good stay with us and hope that the next time you make it our way that you will choose us again. More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 10, 2015 via mobile

Its 2:45 A.M. We drove 10 hours to get here and arrived at 10PM. We just want a good nights sleep when at 1:30 in the morning we are awakened by people above us pacing, what sounds like jumping on the bed, dropping stuff, etc. This is still going on after an hour. The floors are creaking terribly with every... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear imreelxd1 Thank you for leaving us a review. We are sorry that you have experienced an issue with noise during your stay. We want all of our guest to have a good stay with us. We will do everything we can to make sure that your stay is enjoyable. Please contact the front desk anytime, day or night, if... More 

Senior Contributor
48 reviews 48 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed one night in a first floor standard room on the way to Myrtle Beach. The hotel was nice, but the walls were very thin, so it was a bit noisy. Apparently there was an incident at the pool that required the pool to be closed. When we asked at the front desk if the pool would reopen that... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear familyvaca4 Thank you for taking the time out to review your stay with us. We would like to apologize for the pool being closed due to a safety issue. This should have been explained to you better buy our employee. We have spoken with him regarding this. Thank you again for the review, we hope to see you again... More 

Wlden
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2015

Quiet room !! Clean!! 2 out of all other staff were not friendly, not bad odds..breakfast was awesome!! I need to say the ladies who prepared breakfast were so kind..glad beds were comfy .. We didn't visit the pool, Cracker Barrel right next door .

Was this review helpful? Yes 2
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Wellsiree, Thank you for leaving us a review of your stay. I am glad to hear that your room was clean and quiet and that you enjoyed our breakfast! I hate to hear that 100% of our staff was not friendly. We do strive to not only meet but exceed our guest expectations. I hope we get another chance... More 

Brazil, Indiana
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here - 3 adults, 2 kids. Double room and added a roll away bed. Very clean, great little pool, the staff is wonderful, hot and delicious breakfast. Very reasonable rate. Perfect spot to stop. Will stay again.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Wolfefam, Thank you so much for reviewing your resent stay with us. We are alway happy to hear that our guest injoyed there stay. We hope to see you agian on your way back from the beach. Thanks again for takint the time to write a review. More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed there to do tubing in the area. Easy access off the highway and the room was clean and comfortable. Breakfast options were good...offered something for all of my kids. Staff was friendly and helpful. 3:00 check in was a bonus.

Was this review helpful? Yes 1
Megan P, Guest Relations Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear travelingparty5, Thank you for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are glad to hear that you enjoyed your stay! We are so glad to hear that all of you kids were able to find something to enjoy on our breakfast bar. We strive to provide... More 

Charlottesville, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 21, 2015

For business travelers: An OK stay just off the interstate. That said, good food is a bit of a trek (unless you are a Cracker Barrel fan). Very pleasant staff. Rooms are OK, starting to show some age. Clean room, clean bathroom, comfy bed. HVAC worked fine. Plenty of hot water and water pressure for the shower. One stay the... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Cville_Sojourner Thank you for reviewing our hotel! We are happy to hear that portions of your stay went well. We would also like to thank you for bringing to our attention some areas were we can improve. We are working on many of the areas now. Our little exit is also adding more restaurants as well. Thanks again for... More 

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