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Holiday Inn Express Hendersonville Flat Rock

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111 Commercial Boulevard, I-26 at Upward Road, Flat Rock, NC 28731
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Holiday Inn Express Hendersonville Flat Rock
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Holiday Inn Express Hendersonville Flat Rock
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116 reviews from our community

Traveler rating
    34
    54
    19
    6
    3
See reviews for
36
33
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Its 2:45 A.M. We drove 10 hours to get here and arrived at 10PM. We just want a good nights sleep when at 1:30 in the morning we are awakened by people above us pacing, what sounds like jumping on the bed, dropping stuff, etc. This is still going on after an hour. The floors are creaking terribly with every... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear imreelxd1 Thank you for leaving us a review. We are sorry that you have experienced an issue with noise during your stay. We want all of our guest to have a good stay with us. We will do everything we can to make sure that your stay is enjoyable. Please contact the front desk anytime, day or night, if... More 

Senior Contributor
48 reviews 48 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in a first floor standard room on the way to Myrtle Beach. The hotel was nice, but the walls were very thin, so it was a bit noisy. Apparently there was an incident at the pool that required the pool to be closed. When we asked at the front desk if the pool would reopen that... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear familyvaca4 Thank you for taking the time out to review your stay with us. We would like to apologize for the pool being closed due to a safety issue. This should have been explained to you better buy our employee. We have spoken with him regarding this. Thank you again for the review, we hope to see you again... More 

Wlden
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Quiet room !! Clean!! 2 out of all other staff were not friendly, not bad odds..breakfast was awesome!! I need to say the ladies who prepared breakfast were so kind..glad beds were comfy .. We didn't visit the pool, Cracker Barrel right next door .

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Wellsiree, Thank you for leaving us a review of your stay. I am glad to hear that your room was clean and quiet and that you enjoyed our breakfast! I hate to hear that 100% of our staff was not friendly. We do strive to not only meet but exceed our guest expectations. I hope we get another chance... More 

Brazil, Indiana
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here - 3 adults, 2 kids. Double room and added a roll away bed. Very clean, great little pool, the staff is wonderful, hot and delicious breakfast. Very reasonable rate. Perfect spot to stop. Will stay again.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Wolfefam, Thank you so much for reviewing your resent stay with us. We are alway happy to hear that our guest injoyed there stay. We hope to see you agian on your way back from the beach. Thanks again for takint the time to write a review. More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed there to do tubing in the area. Easy access off the highway and the room was clean and comfortable. Breakfast options were good...offered something for all of my kids. Staff was friendly and helpful. 3:00 check in was a bonus.

Was this review helpful? Yes
Megan P, Guest Relations Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear travelingparty5, Thank you for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are glad to hear that you enjoyed your stay! We are so glad to hear that all of you kids were able to find something to enjoy on our breakfast bar. We strive to provide... More 

Charlottesville, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 21, 2015

For business travelers: An OK stay just off the interstate. That said, good food is a bit of a trek (unless you are a Cracker Barrel fan). Very pleasant staff. Rooms are OK, starting to show some age. Clean room, clean bathroom, comfy bed. HVAC worked fine. Plenty of hot water and water pressure for the shower. One stay the... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Cville_Sojourner Thank you for reviewing our hotel! We are happy to hear that portions of your stay went well. We would also like to thank you for bringing to our attention some areas were we can improve. We are working on many of the areas now. Our little exit is also adding more restaurants as well. Thanks again for... More 

indianapolis
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

We travel through this area often but this was our first stay at this hotel. The hotel and rooms were clean. The staff was friendly, the beds were comfortable, and it is a good location for easy on and off. We would definitely stay here again.

Was this review helpful? Yes
Megan P, Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear thelannermom, Thank you for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad to hear that you enjoyed stay! We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed December 29, 2014

We were greeted by friendly staff at the front desk. We got to our room and it was exactly as described and how the pictures showed it! This was a last minute booking trip and was a wonderful hotel for the price. The hotel was only 20-30 minutes from Asheville. Not a bad drive at all, especially for the price... More 

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Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Lindarae89, We are so happy to hear that you enjoyed your trip. Thank you for taking the time out to leave us a review. Next time you are in out little town, we hope you stop by again. Thanks again for your review. More 

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2014

We needed a place to stay Christmas night and were able to get a last minute reservation. The room was a good size for four people, it was clean, and everything worked (water, tv, lock, heat/air). We slept well and woke up to a free breakfast the next morning. We will definitely stay at the hotel again someday.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Bill F, Thank you for taking the time to leave us a review! We are delighted that you chose our hotel this holiday season. We hope that when you are back in our area, we will see you again. Thanks again for the review. More 

Titusville, Florida
Top Contributor
90 reviews 90 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 6, 2014

We enjoyed our stay here on 12/3/14. The Staff were very nice, the room was good and breakfast was good also. The hotel is next door to Cracker Barrel. Give it a try and I am sure you will find this hotel to meet your needs/expectations.

Was this review helpful? Yes
Megan P, Guest Relations Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Bill F., Thank you so much for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad that you enjoyed your visit. Thank you for the wonderful recommendation! More 

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