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Holiday Inn Express Hendersonville Flat Rock

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111 Commercial Boulevard, I-26 at Upward Road, Flat Rock, NC 28731
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Holiday Inn Express Hendersonville Flat Rock
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124 Reviews from our TripAdvisor Community

Traveler rating
    36
    58
    20
    6
    4
See reviews for
38
35
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW via mobile

I have stayed at this hotel in years past and was very satisfied . Something must've happened in the last couple years because this hotel was unacceptable. The hospitality staff was lacking and had a terrible attitude. The bed sheets were dirty and I had to change them myself to resolve. The breakfast was horrible. I will be going elsewhere... More 

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Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend just one night but the hotel was clean and looking good. The check in was quickly and the employees were very nice. If I decide to go to Hendersonville again I would stay here again. The pool is indoor and they offer breakfast (I didn't wake up to eat) so is a good deal this hotel.

Was this review helpful? Yes
Megan P, Rooms Division Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for writing a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad to hear that you enjoyed your stay. We hope to see you next time you are in our area! More 

Louisville, Kentucky
Top Contributor
84 reviews 84 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We love the Holiday Inn Express breakfast. This place is next to a McDonalds, and a gas station. Cracker Barrel right here as well. This is a small hotel. Direct tv and internet wifi is decent. Good parking. Pool is cool, but refreshing for my beach burn. Would stay again. Would recommend to friends.

Was this review helpful? Yes
Megan P, Rooms Division Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you so much for taking the time to write a review of your stay with us! We are so glad to hear that you enjoyed your stay. Hopefully, we will see you on your next trip through the area! More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I try to align my trips to be able to stay the night here. Very nice people to deal with. Rooms are nice and comfortable. Very quiet. Plus, if you like Cracker Barrel, there is one in the next parking lot. Convenient to the interstate. Breakfast is typical Holiday Inn Express fare (that's not important to me).

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Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Bob G, Thank you for reviewing our hotel and thank you for choosing us to when you are traveling. More 

Fletcher
Top Contributor
54 reviews 54 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 20, 2015

After being in Paris for 8 days we tried to returned to our house that was undergoing a remodel that was not complete. We arrived at the Holiday Inn Express in East Flat Rock for a three night stay while the remodeling project was complete. The staff was great! They welcomed us even though we booked at the last minute.... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Mary G, Thank you so much for leaving us a review! Happy to hear that you enjoyed your stay with us and that we could be there for you during your home renovations. Thanks again for taking the time out to leave a review of your stay. More 

Kure Beach, North Carolina
Top Contributor
97 reviews 97 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 11, 2015

A little tired, but always very clean. Friendly staff and good prices. Have stayed here several times in the past and have always been satisfied with our stay. Close to Asheville but out of the hub-bub and much better prices than Asheville hotels.

Was this review helpful? Yes 2
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Judy S, Thank you for reviewing our hotel and thank you so much for continuing to choose us when you are in the area. We look forward to your next stay as well. Thank again for the review! More 

Fort Wayne, Indiana
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 29, 2015

Check-in was very smooth. The room was clean. Internet speed was good. I had two issues during my stay that most likely will prevent me from staying here in the future. The floors and walls are paper thin. I was on the first floor (I have top floor requested in my profile and this is the first time this year,... More 

Was this review helpful? Yes 2
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear rhkfwain Thank you for leaving a review! We are glad that you choose our hotel during your trip. We do apologize that we were not able to get you on the 2nd floor. We do our best to meet all guest request, yet sometimes we are not able to. We hope that you may give us another chance in... More 

Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 22, 2015 via mobile

Second time we stayed here, just as an over night while traveling. Pool is on the chilly side, kids didnt care! Clean and safe at a reasonable price! Beds are nice! Nice to be next to food and gas station!

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear F150traveler Thank you to leaving a review of your stay with us. We are glad that you had a good stay with us and hope that the next time you make it our way that you will choose us again. More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2015 via mobile

Its 2:45 A.M. We drove 10 hours to get here and arrived at 10PM. We just want a good nights sleep when at 1:30 in the morning we are awakened by people above us pacing, what sounds like jumping on the bed, dropping stuff, etc. This is still going on after an hour. The floors are creaking terribly with every... More 

Was this review helpful? Yes 2
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear imreelxd1 Thank you for leaving us a review. We are sorry that you have experienced an issue with noise during your stay. We want all of our guest to have a good stay with us. We will do everything we can to make sure that your stay is enjoyable. Please contact the front desk anytime, day or night, if... More 

Senior Contributor
48 reviews 48 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed one night in a first floor standard room on the way to Myrtle Beach. The hotel was nice, but the walls were very thin, so it was a bit noisy. Apparently there was an incident at the pool that required the pool to be closed. When we asked at the front desk if the pool would reopen that... More 

Was this review helpful? Yes 2
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear familyvaca4 Thank you for taking the time out to review your stay with us. We would like to apologize for the pool being closed due to a safety issue. This should have been explained to you better buy our employee. We have spoken with him regarding this. Thank you again for the review, we hope to see you again... More 

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