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Holiday Inn Express Hendersonville Flat Rock

2.5 of 5 111 Commercial Boulevard, I-26 at Upward Road, Flat Rock, NC 28731
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Certificate of Excellence 2014
Holiday Inn Express Hendersonville Flat Rock
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Holiday Inn Express Hendersonville Flat Rock
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107 reviews from our community

Traveler rating
    32
    49
    18
    6
    2
See reviews for
31
32
7
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Titusville, Florida
Top Contributor
90 reviews 90 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here on 12/3/14. The Staff were very nice, the room was good and breakfast was good also. The hotel is next door to Cracker Barrel. Give it a try and I am sure you will find this hotel to meet your needs/expectations.

Was this review helpful? Yes
Megan P, Guest Relations Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Bill F., Thank you so much for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad that you enjoyed your visit. Thank you for the wonderful recommendation! More 

Wokingham, United Kingdom
Top Contributor
152 reviews 152 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 21, 2014 via mobile

This hotel seems fairly new, has comfortable beds, a reasonable hot breakfast in the morning and very convenient location near I 26 and Hendersonville. Room was kept immaculately clean and sheets changed when you wanted. Free Wifi in the room seemed reliable. Pleasant, helpful staff. Only downside was the rather thin walls between bedrooms allowed you to hear your neighbours.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for reviewing our Holiday Inn Express! For over 18 years we have made it our goal to provide clean and comfortable accommodations to all our guest. We are happy to hear that you enjoyed some of the many amenity's we offer (such as free Wifi). We hate to hear that you experienced noise issues while staying with us.... More 

Meadville, PA
Top Contributor
58 reviews 58 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2014

I had a nice stay here during a business trip. Nothing super fancy but quite adequate and right off the highway. Staff was helpful and breakfast was good. Highlight was being upgraded to a jacuzzi room.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for taking the time to leave us a review! Good to hear that our staff was helpful and you enjoyed our breakfast. We like to be able to upgrade our IHG Rewards Members as much as possible. Glad you were able to be upgraded while with us. Hope we can do it again sometime. Thanks again for your... More 

Bartlesville, Oklahoma
Top Contributor
217 reviews 217 reviews
38 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed November 18, 2014

Came in town to visit family. Good location and plenty of parking. Very nice desk clerk, Elliot. Hotel is clean and welcoming. Room was clean and spacious but furniture is dated and worn looking. Needs updating. Overall look of room is 70's or 80's. Very comfortable bed, not rock hard like many are nowadays. Cracker Barrel next door and gas... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for leaving a review of your resent stay with us! Our goal is to meet and exceed all guest expectations. We are glad that we were able to meet most of your expectations. We have noted your review of our rooms as being clean but dated. I have passed this review on to the owners and we will... More 

Madison, Indiana
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 17, 2014

Overnight on way back from trip south, wanted to find motel before hitting that stretch of mountain road. Seemed a bit expensive ($108) just to find a place to flop but we did not take part in all amenities. Looked like a nice place to spend some vacation time. Beautiful part of the country that would justify a longer visit... More 

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Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Iscot, Thank you for taking the time out to leave us a review of your resent stay with us! Whether a one night stay or one week stay , we do appreciate that you chose to stay with us. Hope next time you will be able to enjoy more of our amenities and the surrounding area. Thanks again for... More 

Hoschton, Georgia
Top Contributor
97 reviews 97 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 12, 2014

We've stayed at many HI Express motels and everything about this one was typical except for the King Room we got - it was very spacious. The bed was quite comfortable. The only other thing I noticed was shoddy workmanship.

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for leaving a review of your stay with us at the Holiday Inn Express Hendersonville/Flat Rock. Happy to hear that you liked our oversized room! Sorry, to hear you felt there was shoddy workmanship. If you could contact the hotel by phone ( 828-698-8899 ) or email ( exflatrockhdvfr@gmail.com ) we would like to know where we may... More 

Pawleys Island, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2014

Have stayed here several times. Jason at the front desk is always nice and helpful. Location to Hendersonville, Lake Lure, Chimney Rock and Ashville are GREAT!! Rooms are clean but getting dated. There needs to be some attention to those furniture itmes that are in need of repair, Breakfast area is alway clean but okay food. The ;ocation for fall... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for taking the time to leave comments about your stay with us! Glad that you were able to enjoy this fall season with us. Hope to see you again next year this time, or even sooner. Again, thank you for leaving a review. More 

North Charleston, South Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 14, 2014

Each year we come for the beautiful fall weather and the apple picking at the many fine orchards around. This was our first stay at the Holiday Inn Hendersonville Flat Rock. Normally we stay in Brevard. My husband is a IHG Platinum member, so we stay at lots of HIEs on our vacations, using reward points. This hotel was okay... More 

Was this review helpful? Yes
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Thank you for taking the time out to leave a review of your stay with us. We always appreciate any and all feed back. This has to be by far the best review I have read about our property. Thank you for going into such detail. I have read it several times and have made sure that all management have... More 

Boulder, Colorado
Top Contributor
102 reviews 102 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 5, 2014

My wife and I stayed five nights last month the HI Express in Flat Rock. We rushed there from CO suddenly due to a family health emergency. When we tried to get a little flexibility (not in rates, but in nights "paid for") from the manager and front desk people we were told, flat out, we're out of luck. This... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

I stayed here the first week of September, and have another night booked for October. The room was clean and spacious. The bed was comfortable, and I got a good night's sleep. Breakfast was much better than I expected. I do like having an indoor pool, but I was disappointed by how musty smelling and sad the pool are was.... More 

Was this review helpful? Yes 1
Bobby P, Front Office Manager at Holiday Inn Express Hendersonville Flat Rock, responded to this review

Dear Wanda Won, Thank you for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We are so glad to hear that you found you room and bed to be comfortable and enjoyable. We also appreciate your taking the time to provide some constructive criticism in some other areas of... More 

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Additional Information about Holiday Inn Express Hendersonville Flat Rock

Address: 111 Commercial Boulevard, I-26 at Upward Road, Flat Rock, NC 28731
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Flat Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hendersonville Flat Rock 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Hendersonville Flat Rock Hotel Flat Rock
Holiday Inn Flat Rock
Flat Rock Holiday Inn
Holiday Inn Express Flat Rock

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