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All 2 Chinle hotels

BEST WESTERN Canyon de Chelly Inn

3.0 of 5 Hotel   |   100 Main Street, Chinle, AZ 86503
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Ranked #1 of 2 Hotels in Chinle
A recent review
4 of 5 stars reviewed 6 days ago
Richard B Prescott Valley, United States
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569 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prescott Valley, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The high point of the whole town is this BW facility. The Canyon was worth the trip having never seen it. The hotel was a oasis after the day at the park and drive there. The restaurant is really the only one within walking distance, and has limited menu. Not 5 star dining.

Review collected in partnership with Best Western

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BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest from Prescott: We thank you for choosing to stay at the Best Western Canyon de Chelly Inn. Thank you for your feedback. We were very pleased to hear that you enjoyed your accommodations and your stay. We also thank you for choosing to dine at our restaurant located next to the hotel. Thank you for your business. Please... More

Murfreesboro, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was very pleased with this Best Western. The staff at checkin was very courteous and helpful. The room was spacious and clean and beds were comfortable. With so little competition in the area, I was a little concerned but pleasantly surprised. We also ate dinner at the restaurant and found the food to be delicious and plentiful! Definitely would... More

Was this review helpful? Yes 1
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest from Tennessee: Thank you for taking the time to submit your positive feedback in regards to your stay at the Best Western Canyon de Chelly Inn. We were very pleased to hear that you very much enjoyed your room accommodations, the friendly staff and your overall stay at our hotel. We also thank you for choosing to dine... More

california
Top Contributor
87 reviews 87 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

There appear to be only three places to choose from - the sacred canyon lodge is really not in the canyon and not worth the extra cash. Hoilday Inn seems nice and we liked their dining room but overall Best Western was fine - clean, quiet and comfortable . But do not miss Canyon de Chelly and be sure to... More

Was this review helpful? Yes 2
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest: We thank you for choosing to stay at the Best Western Canyon de Chelly Inn. We are pleased to hear that you enjoyed your stay with us. Please recommend us to others. Thank you for your business. Warm regards, Guest Relations Manager More

Bonita, California
Top Contributor
77 reviews 77 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are large and clean. The bed was excellent. There is no atmosphere, but we were here to see Canyon de Chelly. If I return, I might try the Holiday Inn, which has attractive trees and nice setting and would be good to sit in in the evening.

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BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest from California: Thank you for choosing to stay at the Best Western Canyon de Chelly Inn. We are pleased that you enjoyed your stay and found your room to be comfortable and clean. We do have a green garden area with trees, shrubbery and patio tables located adjacent to the pool area. We thank you for your business... More

Port Townsend, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked in and immediately smelled the strong odor of septic/urine/masked chemicals in our room. Thought it would air out after opening windows. Never did. Asked housekeeping about odor and was given room deodorizing lasting short time. Another housekeeper stated, "I only clean upstairs rooms and they don't smell this bad...think it is bathroom septic." I don't advise anyone stay... More

Was this review helpful? Yes 1
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest: I do apologize for any inconvenience that you may have experienced. We do clean our rooms thoroughly and also use a freshener. I did check into this situation and maintenance did check and there is no septic issue. We did check the plumbing thoroughly. Thank you for letting us know. We thank you for your business. Warm regards,... More

Washington DC, United States
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Despite the advertisement about the pool on the web site, the pool was closed for repairs. The shower in our room was inoperative, requiring me to use the shower in another room the morning of our check out. The restaurant adjacent to the property closed early and prior to our having an opportunity to get dinner. It is the only... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest: I apologize for any inconveniences you may have experienced during your stay. I did personally follow up on your particular situation to find out what happened. In regards to the pool, at the time you stayed with us, the pool was closed as we were awaiting a mechanical part for the pool to be delivered. Not only did... More

Kensington
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

As soon as we entered the lobby, there was an overwhelming smell of deodorizer or perfume scent. Upon entering our room, we smelled the same. Since this is a non-smoking hotel, why the need to over scent the hotel. Does it not occur to the management that there are people that are extremely allergic? It was necessary to use meds... More

Was this review helpful? Yes
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest: Thank you for your feedback. We appreciate your business and we are pleased you enjoyed your stay. We take great pride in the cleanliness of our rooms and public space. We apologize if the air freshener was too strong of a scented smell for you. Thank you again. Warm regards, Guest Relations Manager More

South County RI
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed one night on our visit to Canyon de Chelly. After a long day of driving the pool was a welcome relief and very nice. The room was very nice and there was a refrigerator and a king size bed. I enjoyed the restaurant and especially liked the way they bring a pitcher of OJ around before taking... More

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BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Valued Guest: Thank you for choosing to stay at the Best Western Canyon de Chelly Inn while visiting the Canyon de Chelly National Monument area. We thank you for taking the time to post your great comments on Trip Advisor in regards to your stay at the Best Western Canyon de Chelly Inn. We were pleased to hear that... More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel provided a clean, safe place to stay on our way to the Grand Canyon after visiting Canyon du Chelly. The room was large and the bed was comfortable. I would tell my friends to stay here. We had a good dinner at the restaurant next door.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Guest from Ohio: We thank you for choosing to stay at the Best Western Canyon de Chelly Inn while visiting the Canyon de Chelly National Monument area. We were pleased to hear that you enjoyed your motel accommodations and found your room to be very clean. Thank you for also dining at our on site property, the Junction Restaurant.... More

Prescott, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in a remote part of Arizona, near Canyon De Chelly, yet offers great accommodations for the traveler who is there for the amazing sites in the area.. The Junction Restaurant offers a variety of menu items, something for everyone! The beds were excellent. I would recommend this place to my friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCanyondeChelly, Guest Relations Manager at BEST WESTERN Canyon de Chelly Inn, responded to this review

Dear Best Western Guest from Prescott: I want to thank you for the great feedback and Trip Advisor review in regards to your stay at the Best Western Canyon de Chelly Inn and your dining experience at the Junction Restaurant located adjacent to the Best Western. First of all, thank you for your business. It is very much appreciated. We... More

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Additional Information about BEST WESTERN Canyon de Chelly Inn

Address: 100 Main Street, Chinle, AZ 86503
Phone Number:
Location: United States > Arizona > Chinle
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Canyon de Chelly Inn 3*
Number of rooms: 104
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Also Known As:
Best Western Canyon De Chelly Hotel Chinle
Best Western Chinle
Chinle Best Western

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