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Holiday Inn Canyon de Chelly

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Garcia Trading Post, Chinle, AZ 86503
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Holiday Inn Canyon de Chelly
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731 Reviews from our TripAdvisor Community

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Canton, Ohio
Level Contributor
176 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We booked this hotel for our two night stay. The front desk manager was not that friendly but was well dressed. Oh well. First impressions are lasting? The parking lot was very dark but light enough to read a sign that said they are not responsible for any damage to your car. The rooms are clean and comfy. The room... More 

Helpful?
Thank ester94
1 review
1 of 5 stars Reviewed 4 weeks ago

MAJOR hassle with ignorant front desk clerk upon check in who didn't know anything about service dogs and ADA requirements. It was very awkward and embarrassing having to answer her questions and outrageous demand that I E-mail her his "registration" so they could have it on file. I don't ever remember in my life having this kind of hassle. She... More 

Helpful?
Thank Ron K M
IHGService, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Ron K M, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office during the check-in process. Rest assured that this isn't reflective of the high standards we... More 

F'ville, GA
Level Contributor
175 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed December 19, 2015

We flew into Phoenix and headed to Petrified Forest National Park. After visiting Petrified Forest National Park, we arrived here after 10pm. We were pleasantly greeted by name to our surprise. It was like they knew us already....or we were the last of the reservations to arrive! Anyway, the room was sufficient...had a refrigerator....had a balcony (with a partial view... More 

Helpful?
1 Thank GeauxSaints187
Fremont, California
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 16, 2015

Good, reliable accommodations, and probably among your best options when staying near Canyon de Chelly. Good large rooms and clean, just what you'd expect from a Holiday Inn. There is also a conveniently located restaurant connected to the hotel that provides a 10% discount to hotel guests.

Helpful?
Thank Glenn M
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Glenn M, Thank you for taking time to post a review of our property. I am very happy that you had a commendable stay in our hotel and I appreciate your nice feedback regarding our level of cleanliness and our location. Your loyalty and support to the hotel is very important to us and we look forward to welcoming... More 

Stamford CT
Level Contributor
191 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed December 15, 2015

Holiday Inn – standard issue hotel, but has green landscaped grounds with an attractive swimming pool. If you don’t want to stare at the cars in the parking lot all night, ask for a room facing the hill at the back of the property, or one overlooking the swimming pool and lawn. Check-in is in the same building as the... More 

Helpful?
Thank SandyRiver
tucson, az
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 22, 2015

I was working in the area and this was the perfect place to stay. It's closest to Canyon de Chelly. The rooms are large and clean, the grounds are very pretty and the staff is very friendly. Also, the beds are incredibly comfortable. There's also a restaurant on premises. I think the food at the few restaurants in Chinle is... More 

Helpful?
1 Thank mariadosTucson_Az
Scottsdale, Arizona
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

Stayed here overnight for business in the area. Check in was smooth and friendly. Had a king suite, on first floor in the back building. Room was quiet, bed was lumpy and somewhat uncomfortable. I'm a side sleeper so the big firm pillows also attributed to a restless night. Wifi worked very well in the room which was good as... More 

Helpful?
Thank azsunspot
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear azsunspot, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the service provided by our staff during check in and our WiFi connection. However, I was concerned to see that you were not impressed with the condition of our bed, TV, and restaurant food... More 

ATLANTA
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 14, 2015

We spent two nights here in mid-October 2015. Clean, comfortable, and a caring staff. The restaurant's food was very good with generous portions and (usually) rapid service. Avoid dining at the same time as tour bus crowds! WiFi signal was strong in our room. Soundproofing between rooms could have been a bit better but it was a minor annoyance.

Helpful?
Thank JB893
Webberville, Michigan
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 12, 2015

We had a first floor room that was a king and was clean quiet and nice. There is a Restaurant on the premises that does serve good food for all three meals. Also a gift shop adjacent to the restaurant. The restaurant is a bit pricey, but it is one of the only restaurants nearby. If you want to visit... More 

Helpful?
Thank Kathi48836
London
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 10, 2015

This hotel was very good - but expensive - but there was not a lot of choice in Chinle. The rooms were very good. They were clean and spacious. The hotel is very close to Canyon de Chelly. Also, the restaurant was quite good as well which was a surprise.

Helpful?
Thank Kasy
Questions? Get answers from hotel staff and past guests. Ask a question

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