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All 2 Chinle hotels

Holiday Inn Canyon de Chelly

3.0 of 5 Hotel   |   Garcia Trading Post, Chinle, AZ 86503
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Ranked #2 of 2 hotels in Chinle
A recent review
3 of 5 stars reviewed 1 week ago
BrianT1970 London, United Kingdom
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542 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything you expect from holiday inn in terms of rooms, large clean and good sized bathroom. Pool area was lovely, clean and quiet during the day. Canyon de chilly was a 5 min drive away to entrance of park. How ever the front staff not particularly helpful, we arrived early couldn't check in (which was fine) but asked to hang... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It took 45 minutes to get food after we ordered. All we ordered was burgers, a salad and a Mexican combo plate. Then, the food was awful. We mentioned to the hostess, Wanda, that we thought we should get a discount bc we had to wait 45 minutes and she said "Everyone waited 45 minutes." Seems to us that everyone... More

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IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Gigilynn, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken... More

Minneapolis, MN
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in 1997 while visiting Canyon de Chelly when it was relatively new and had a very good experience. I booked a room this spring while traveling from the Southwest to the Midwest with some trepidation, not knowing what the hotel would be like today. I was pleased to see that it is still a very... More

Was this review helpful? Yes 1
Chinle, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

The dinning room has declined steadily over the three years I've been here. The menu has been revised to littlte more than a basic diner. The wait staff have nice outfits, but it is too bad the qulaity of fodd has declined. It is too bad as this place could be really nice with the right chef who is talented,... More

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IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Barb682, Thank you for taking the time to express your thoughts and concerns. We're sorry you were not well satisfied with the quality of food we offer in our hotel restaurant. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and... More

Delray Beach, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Canyon DeChelly Holiday Inn The location was perfect for visiting Canyon DeChelly. You could get any closer if you tried the room was basic but clean. Pool looked nice. Restaurant closed early because it was July 4th. No other restaurants in the was a pretty deprived Indian Reservation. Can't buy any alcohol in the area. Took a tour of the... More

Was this review helpful? Yes 1
Arizona
Top Contributor
93 reviews 93 reviews
39 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was not expecting much but this was pretty nice considering it was in Chinle. It's just outside the entrance of Canyon de Chelly which is the reason to stay here alone. Its nice having a restaurant on-site but service is very slow so be prepared to wait. You will need to pay for breakfast as it is not included.... More

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Raleigh, NC
Top Contributor
65 reviews 65 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here because of its close proximity to Canyon de Chelly in Navajo lands. It is very close to the visitor center and tour guides pick you up here. The room was clean , large enough with a comfortable bed and good shower and bathroom. There is also a nice pool which we did not use. No free breakfast... More

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San Antonio, Texas
Top Contributor
84 reviews 84 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in during the afternoon and no complimentary coffee was available(usually have a cup after a long drive). There is no breakfast, but it can be purchased at the onsite restaurant. Usually, if a restaurant is on-site, a chit is included for a complimentary breakfast.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear Vic L , Thank you very much for taking the time to write about your recent experience with us. Your review is vital for improving the service and quality we offer to our valued guest. As for the breakfast, free continental breakfast is offered at our Holiday Inn Express chains, I see that you have stayed in a Holiday... More

Yuma, AZ
Top Contributor
127 reviews 127 reviews
37 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night so we could take a tour of the canyon. We were allowed to check in early and that was nice as there is not a lot to do in Chinle outside of the National Monument. At check-in, we were told the restaurant would be open until 1 PM, which gave us time to stow... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Canyon de Chelly, responded to this review

Dear dnreed, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Surprise, Arizona
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Older building , but very well maintained. Staff continually working to keep the building in good repair. Our room on the second floor facing the pool was very clean and comfortable. Great king bed. Had a little balcony, but no chairs. Restaurant had very good food. Blue corn pancakes are not to be missed. As was the fry bread tacos.... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Canyon de Chelly

Address: Garcia Trading Post, Chinle, AZ 86503
Phone Number:
Location: United States > Arizona > Chinle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Canyon de Chelly 3*
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Also Known As:
Holiday Inn Canyon De Chelly Hotel Chinle
Holiday Inn Chinle
Chinle Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Canyon de Chelly hotel in Chinle, Arizona is located at the gateway to the Canyon de Chelly National Monument, the 2nd largest canyon in the United States! Just minutes from the canyon, you can tour the area with one of the local tour guides or you may do a self-guided tour of the canyon look-out points. The canyon has a total of 11 look-out points, all which have views of ancient ruins, petroglyphs, and pictographs. The hotel is a part of the historic Garcia's Trading Post located in the heart of the Navajo Nation Reservation. Enjoy a delicious meal in the Garcia's Restaurant which has a casual southwestern flavor. Or if you would rather enjoy a quiet and private meal, room service is available during regular restaurant hours. In our giftshop you can find beautiful Native American jewelry and southwestern works of art. For your convenience, vehicle tours into the canyon are available at the giftshop. At the end of the day, you can take a stroll through our beautiful courtyard or take a refreshing dip in our heated, outdoor pool(seasonal). ... more   less 
Number of rooms
108

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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