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Residence Inn San Diego Sorrento Mesa/Sorrento Valley

#35 of 269 Hotels in San Diego
Certificate of Excellence
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5995 Pacific Mesa Court, San Diego, CA 92121
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Residence Inn San Diego Sorrento Mesa/Sorrento Valley
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Residence Inn San Diego Sorrento Mesa/Sorrento Valley
Residence Inn San Diego Sorrento Mesa/Sorrento Valley
Residence Inn San Diego Sorrento Mesa/Sorrento Valley
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104 reviews from our community

Traveler rating
    57
    29
    15
    1
    2
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39
3
6
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Homestead, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at this Residence Inn for the first time and I can't say enough positive things about it. The front desk personnel that checked me in (Jonathan and Sasha) did an exceptional job of taking care of my every need my entire stay, but the Gold Medal goes to Jawad in the dining room. I came down on... More 

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Santa Barbara, CA
Top Contributor
128 reviews 128 reviews
50 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend this place. I had a studio suite. Which is, of course, an oxymoron because a suite is not a studio and visa versa. It was a very large room with a full kitchen with all utensils etc. Everything was very clean and updated. The decor was unobtrusive but sophisticated. It had a large LCD TV with plenty... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would like to take my time to compliment the on Jawrd, he is really friendly and professional to all the customers. He took his time to walk around the area to pick up customers' trash right as they finished their meal. During lunch, he even pored refil wine as we finished our drinks. Thanks Jawrd for giving me a... More 

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at MANY hotels and I can say for me, this one is a gem. During my stay it was sold out due to spring break. I stayed Friday night, March 13. This one is an excellent choice. Good location and nice hotel. All of the staff were friendly. Everybody greets you. Front desk helpful. Jawad was fun... More 

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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I am staying at the Residence Inn Sorrento Mesa in San Diego CA March 9 - 10. You have an employee “Jawad” who is doing a fantastic job for your hotel. He was taking care of everybody’s needs on both days. I tried to start a tip jar for him. He said hotel policy does not allow it. I think... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2015

Maria M, Front Office Manager, Thanks for your support and assistance during my stay. I appreciate you working with me and trying to accommodate as best as possible! Thanks for your response to the review as well! I wish things worked out better, however, the stay, your service, hotel features and environment were excellent! Next time I come I will... More 

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Kit B, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Crystal H. Thank you for taking the time to share your feedback on TripAdvisor, we truly appreciate it. I will be sure to share this with Maria, our Front Office Manager. She always does such an outstanding job of taking care of our guests. We look forwardto seeing you again the next time you are in San Diego. Sincerely, Greg... More 

Colorado Springs
Top Contributor
486 reviews 486 reviews
108 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed November 14, 2014

With a few facility updates, this hotel would easily earn a "4." The hotel is incredibly quiet and clean. My housekeeping was immaculate (and I tipped accordingly!) My room was spacious and comfortable. I was able to relax fully and sleep well here. I would - and will - return to this hotel for future trips. This is now my... More 

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Maria M, Front Office Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Dear COLadyRoadWarrior, Thank you for your feedback regarding your stay at our property! We recently underwent a total hotel renovation and when you are in the area again staying with us, I would like to invite you to reach out to me regarding ways that we can reach that "4" or "5". We hope to see you again in the... More 

San Diego, CA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

I've booked rooms at various suite-style accommodations (i.e. Residence Inns, Hyatt Place, etc.) throughout California for myself and for visiting family and friends. This Residence Inn is situated in a quiet business park and guests are most likely tech professionals engaging with Qualcomm and other companies in the area. For those who've commented that there aren't many places to eat... More 

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Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed November 6, 2014

I recently stayed in the Residence Inn for a business trip. I ended up getting a free upgrade to a 2 bedroom suite, which wasn't really necessary as I was alone, but the extra space was nice. This room had a full kitchen, furnished with plenty of kitchen items, a fireplace, 2 bathrooms, and 2 queen size beds. The living... More 

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Las Vegas, Nevada, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 20, 2014 via mobile

The hotel has just recently been updated with all new furniture etc. very clean an nice property...Would definitely stay there again. My only question is....I thought coffee was available at all times in the lobby...not at this hotel...I guess Marriott has changed that requirement. Too bad, I missed that perk!

Was this review helpful? Yes 2
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