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Residence Inn San Diego Sorrento Mesa/Sorrento Valley

#18 of 273 Hotels in San Diego
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5995 Pacific Mesa Court, San Diego, CA 92121
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1 room 1 guest
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Residence Inn San Diego Sorrento Mesa\/Sorrento Valley
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131 Reviews from our TripAdvisor Community

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Traveler rating
    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (35)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (22)
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    (20)
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1 review
1 of 5 stars Reviewed yesterday NEW

I had called a month and half ahead of time to make a reservation for a 2 bedroom I was assured I could have an early check in! So in the day of check in (August 30th 2015) I arrive to the hotel and tried to check in I was told my too Wasn't ready to wait till 3-3:30 .... More 

Was this review helpful? Yes
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this Residence Inn for 3 months while working in the San Diego Area. It was the perfect place to stay to avoid the San Diego Traffic. When going toward Downtown/Naval Installations in the AM, the majority of traffic was going North and no hassles. And in the afternoon, coming from Downtown Area, the traffic was heading South and... More 

Was this review helpful? Yes 1
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Good Morning Brian, So great to hear from you on TripAdvisor. I hope you know that we enjoy having you and your team as our guests just as much as you all have enjoyed staying with us. We are looking forward to seeing all of you each morning at our full complimentary breakfast buffet. It always starts my day off... More 

Allentown, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

This Residence Inn is perfectly located if you want to visit the San Diego Zoo, San Diego Safari Park and Sea World! The hotel and public areas are spotless. The staff is amazing and very helpful. The breakfast was amazing and the "breakfast crew" were VERY friendly and VERY helpful. We appreciated the convenient location and the fact that it... More 

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Sue1723Bud, Well hello again Sue. I feel like we are becoming "pen pals" from the emails we've sent back and forth regarding your stay and now on TripAdvisor. Thanks again for all of your wonderful comments about our hotel. I have already shared this with our team and we cannot wait to have you both back staying with us. Also,... More 

Trenton, New Jersey
Level Contributor
235 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Residence Inn close to work - staff was friendly and rooms were clean. Was able to check in super early to work in the hotel a couple of hours. Beds were clean, fresh and comfortable. Thanks!

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

NewJersey30, As you may have noticed, I personally read and respond to all TripAdvisor feedback from our guests. The most common recurring item is the friendliness of our staff. I couldn't be more proud to work with this group each and every day. I'm so glad to hear you witnessed this five star service personally. Thank you for sharing your... More 

Scottsdale, Arizona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms that we had was very comfortable. One could also open the windows a tiny bit to let in fresh air. Even though it is a bit away from the beach it is really not that far to get to some great beaches. Unfortunately we came during a very busy period. Mid August. Our rooms never got cleaned during... More 

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

MIchelinne990, As you mention in your feedback, our hotel is extremely popular and busy during the summer months as San Diego is a top vacation destination. I truly apologize that we fell short in the cleaning of your room and that our breakfast was so crowded and at times ran out of food. Please know that we have recently hired... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked a 2-bedroom suite for a 7-night stay. It looked like a nice hotel online and received excellent reviews. The only concern we had was that it would be an inconvenient location for visiting the San Diego attractions. Well, we didn't need to be concerned about that! It was the perfect location. We visited the San Diego Zoo, Sea... More 

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

DiannaM, I'm so happy to hear that you were pleasantly surprised as to how convenient our hotel is to all that San Diego has to offer. It truly is the perfect location as all attractions are within a 20 minute drive. I believe the associate you are talking about at breakfast is Jawaad. I will be sure to pass on... More 

Los Angeles, CA
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 28, 2015

We had a two-bedroom suite with a living room and small, fully equipped kitchen. We only stayed for three days, but the kitchen would be great for those taking advantage of an "extended stay." The rooms were nice, and the beds very comfortable. There was an excellent complimentary breakfast buffet, and on Monday and Tuesday evenings a complimentary light dinner.... More 

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

GrandmaSandy, First let me just say, love the name "GrandmaSandy". It sounds like you were able to take full advantage of all our hotel has to offer during your short stay with us. I hope you had your grandkids with you to enjoy the pool, tennis court, ping-pong table, complimentary full breakfast buffet and evening social. Thank you for sharing... More 

Thousand Oaks, California
Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 27, 2015

Excellent Residence Inn in a QUALCOMM industrial park. Clean up to date rooms, with a very helpful staff. The hotel met all of our needs. Typical Res Inns breakfast. Had a 2 bedroom Suite which had all the features we wanted, like 3 TVs.

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

EurotravelerTO, Don't you just love the Two Bedroom Suite at our San Diego Residence Inn Sorrento Mesa? Our guests costantly tell us how great our rooms are and that they love how it feels just like home. I'm so glad to hear you had the same experience. Thank you for sharing your comments. We look forward to hosting you the... More 

Honolulu, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2015

Residence Inn was very comfortable to stay. Front desk Staff was very helpful, requested extra pillows and received them within half an hour of request. The room was clean and meet our needs. Location was great for us since we visited Legoland and Seaworld. Only thing since are is mostly business most resturant in area close early in the day.

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

BzzzzHi, I couldn't agree with you more, Residence Inn Sorrento Mesa is the perfect location to enjoy all that San Diego has to offer. We are 20 minutes away from any of the many attractions in the area. We look forward to hosting you again in the near future. Thank you. Sincerely, Greg Schmidt General Manager More 

Modesto, California
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 24, 2015

Stayed here for 6 days. Everything from the staff to the room was perfect. Room was spotless when I arrived. Pool area nice. Great continental breakfast. No food close by in walking distance, but a shirt drive away. Will definitely recommend and stay here again if coming back to the area.

Was this review helpful? Yes
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Sarah L, I'm so glad to hear you enjoyed your stay with us. As you mentioned, our guests have come to love our full complimenatry breakfast buffet along with all of the other amenities our hotel has to offer. I will be sure to share your comments with the team. Thanks again. Sincerely, Greg Schmidt General Manager More 

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