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All 270 San Diego hotels

HYATT house San Diego/Sorrento Mesa

3.0 of 5 Hotel   |   10044 Pacific Mesa Blvd., San Diego, CA 92121 (Formerly Woodfin Suites Hotel, Sorrento Mesa)
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Ranked #121 of 270 hotels in San Diego
Certificate of Excellence 2013
A recent review
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150 people have reviewed this hotel

Traveler rating
    57
    54
    20
    12
    7
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40
28
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Los Angeles, California
Top Contributor
54 reviews 54 reviews
50 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hyatt House is a great business hotel, recently renovated, the rooms are very clean, great beds, nice linen, cable TV, big showers, AC blows nice and cold, absolutely perfect. The hotel includes a great breakfast every morning from 7an to 10am. I was very disturbed that the hotel cut corners and uses non-recyclable Styrofoam dishes and plastic utensils for... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a pleasant stay with us and that you found the hotel rooms to be clean, modern, and efficient. I also would like to thank you about your comment about the hotel using Styrofoam, the hotel is... More

Pasadena, California
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our soccer team was fortunate to stay at this lovely hotel during a recent tournament, and we were all very impressed. The rooms were spacious and beautifully furnished, including a fully stocked kitchen, modern bathroom with gorgeous shower area, and super-comfortable bed. The breakfast was the best free breakfast we have ever enjoyed, with cooked-to-order omelettes, abundant fresh fruit bar... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a pleasant stay with us and that you found the hotel to be clean, modern, and that you found the hotel's Morning Spread Bountiful. Please know that your feedback is extremely valuable to us and we... More

Allen, Texas
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at Hyatt House for two nights while visiting Qualcomm and had a great time. The hotel is walking distance to most Qualcomm buidlings which is great since it is hard to find parking. The rooms were recently renovated (so I am told) and were very nice and comfortable. Everything is well thought of and very modern and... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel location convenient for your business needs and that you found the Morning Spread breakfast so bountiful and appealing!. Please know that your feedback is extremely valuable to us and we will utilize your response... More

Westminster, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We like breakfast, many food for select. Full kitchen. It was quiet and modern hotel. Very good for family to stay. We spent time with grandchildren, they come from Kansas City, KS. We had very happy time to live together here.

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a peaceful stay with us and that you found the Morning Spread Breakfast so bountiful and appealing!. I am also delighted that you found Hyatt house Sorrento Mesa so nice and clean! Please know that your... More

Cumming, Georgia
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed a great breakfast which comes with the room. Omelets made to order. Lots of items to eat. Surely should please everyone in your crowd. We had a one bedroom suite with a full kitchen. We did not really use the kitchen but is was nice to have it there if needed. Would have been used had we had... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a peaceful stay with us and that you found the Morning Spread Breakfast so bountiful and appealing!. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to... More

connecticut
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

I thoroughly enjoyed my 2 night stay at this facility. Staff was friendly and helpful. Breakfast was a nice surprise with many choices and made to order omelets. The omelet cook was outstanding, great cook and super friendly and welcoming. Even though the hotel is a bit remote, it was quiet and easy access to highway and surrounding attractions. I... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a pleasant stay with us and that you found the hotel to be clean, modern, and that you enjoyed the hotel's Morning Spread & Service. Please know that your feedback is extremely valuable to us and... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 18, 2014

I concur with several ratings provided to this property. I am a diamond tier member with Hyatt and used my points to stay at this property for 2 nights. John am never bothered to respond to my emails and Jill Nelson sarcastically responded to my emails informing me that she is crediting points for 1 night back. Her argument was... More

Was this review helpful? Yes 2
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I am truly sorry that we were unable to provide you with the level of service that you deserve... More

Doha, Qatar
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 15, 2014

Poor customer service-..overcrowded restaurant during the complimentary morning buffet! Not enough seating for guests..we had to carry back breakfast to the room which was very inconvenient. Refills would either take too long or just wouldn't happen. Average quality of food at the in house restaurant even though we ordered the recommended chef specials!

Was this review helpful? Yes 2
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I do apologize for the poor customer service you recieved. Please know that your feedback is extremely valuable to... More

Clearwater, Florida
Top Contributor
70 reviews 70 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 9, 2014

Stayed here for 2 nights got little if any sleep, NO A/C no fan told the desk after coming back from dinner late, well suggestion to move rooms doesn't cut it after long plane rides. Made the issue know the next am before leaving for meetings, came back later again after dinner meeting, guess what front desk tells me a... More

Was this review helpful? Yes 2
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I truly apologize for the A/C issues that you had during your stay and please know I am in the process of correcting the issues you experianced during your stay. Please know that your feedback is extremely valuable to us and we... More

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed December 30, 2013

I stayed here for three nights before Christmas and I really liked the clean and spacious room they had. Surrounding are is basically Qualcomm city with several office buildings, but if you are on business trip and visiting Qualcomm or other local businesses, I highly recommend this hotel. In the mornings I used once the training room and once went... More

Was this review helpful? Yes
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you had a pleasant stay with us and that you found the hotel rooms to be so comfortable and clean! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing... More

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Additional Information about HYATT house San Diego/Sorrento Mesa

Also Known As:
Woodfin Suites Hotel, Sorrento Mesa Hotel San Diego
Woodfin Suites Hotel, Sorrento Mesa Hotel
Woodfin Hotel San Diego
Woodfin Hotel Sorrento Mesa
Woodfin San Diego
Woodfin Suites Hotel San Diego
Woodfin Suite San Diego
Address: 10044 Pacific Mesa Blvd., San Diego, CA 92121 (Formerly Woodfin Suites Hotel, Sorrento Mesa)
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #121 of 270 hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house San Diego/Sorrento Mesa 3*
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