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All 270 San Diego hotels

Quality Suites Otay Mesa

2.5 of 5 Hotel   |   2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
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Ranked #87 of 270 hotels in San Diego
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 4 days ago
marinadalberto_664_ Tijuana, Mexico
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43 people have reviewed this hotel

Traveler rating
    24
    9
    3
    6
    1
See reviews for
18
7
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Tijuana, Mexico
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

VERY CLEAN !!! I highly recommend for anybody thats going on vacation , going across the border or just simply wana get away, the staff there are great very friendly Breakfast its delicious its also very quiet which was great.

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El Monte, California
1 review
5 of 5 stars Reviewed January 19, 2014

im so happy and satisfied with the service and everything from this hotel.the manager is great.I felt very welcomed here and im so happy that there is a clean gym and a wonderful pool.In the mornings you get wonderful breakfast.there is waffles,bagels,orange juice,apple juice,eggs and toast and more.its so good.The room is wonderful. im in love with the bed.It is... More

Was this review helpful? Yes
Quality S, Front Office Manager at Quality Suites Otay Mesa, responded to this review

Thank you very much for your wonderful feedback. I have shared your comments with our staff, and they join me in thanking you for your kind words. These kind of comments are what keeps our staff striving to give better & better service to our guest. Thank you again for sharing your experience, and we hope your next visit will... More

Rosarito, Baja California, Mexico
1 review
5 of 5 stars Reviewed November 5, 2013

i had the best time here mostly due to the wonderful staff, everyone was so professional and courteous. Luis the night attendant was the most wonderful person you could ask for. helpful and considerate and extremely professional, i will refer my friends here. the rooms are immaculant and there are pleny of towels and soap, the tv is huge and... More

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Ishwar R, Guest Relations Manager at Quality Suites Otay Mesa, responded to this review

Dear Joan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2013

Let me begin by saying how friendly and helpful the staff of this hotel are. Everyone puts their best foot forward to assist and make guests comfortable. This attitude is exemplified by the manager, Mr. ID, who does his best to ensure the well-being and happiness of his guests. The rooms are clean, spacious and very comfortable, with all the... More

Was this review helpful? Yes 1
Ishwar R, Guest Relations Manager at Quality Suites Otay Mesa, responded to this review

Dear Dave, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Encinitas, CA
1 review
4 of 5 stars Reviewed September 27, 2013

We had a small group and the hotel was so helpful in getting us settled and providing the resources we needed. The staff is extremely friendly and hospitable. The circumstances were somewhat unusual but the staff, especially the manager Mr. ID were so accommodating. Everyone - front desk, maids, even the maintenance man was so friendly. GOOD WORK and SERVICE!

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New York City, New York
1 review
4 of 5 stars Reviewed August 19, 2013

This hotel was neat, clean and the rooms were spacious. Safe area. Great breakfast included in our stay! Laura at the front desk gave amazing service. She was polite, friendly, helpful and gave quite possibly the best customer service I've had in a long time! Thanks Laura, for making our stay so pleasant!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013

This was a very nice and quiet place and exceeded my wife's expectations and my own. The manager was ready to help at the front desk with a willing hand and to ensure that their hotel was the right choice on our road trip. He was right, it was a great choice. I needed ice for our cooler, they had... More

Was this review helpful? Yes 1
São Paulo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

Everytime that I travel to US, I'm used to buy some products by Amazon or other kind of website like this. As usual all the packages are sent to the hotel that I'm staying. But this time I had some surprise, the online store forgot to put my name on it. If this case had happened in another hotel I... More

Was this review helpful? Yes 1
San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2013

I drove towards Baja California with my family and stayed here one night to cross the border the next morning. while in mexico i realized i was missing my smart phone. when i came back to the US i checked with the front desk and the had held it for me through the weekend. i really appreciate it!

Was this review helpful? Yes 1
Edmonton, Canada
Top Contributor
160 reviews 160 reviews
51 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 8, 2013

I have stayed here every time I go to San Diego, instead of San Ysidro . The rooms are spacious, clean, nice amenities, very quiet. Staff are friendly and helpful. Well cared for. Close to all San Diego attractions.

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Additional Information about Quality Suites Otay Mesa

Also Known As:
Comfort Suites Otay Mesa Hotel
Comfort Suites Otay Mesa Hotel San Diego
Comfort Suites San Diego
San Diego Comfort Suites
Comfort Suites Otay Mesa
Otay Mesa Comfort Suites
Address: 2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in San Diego
#9 Best Value Hotel in San Diego
#87 Top resorts Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Otay Mesa 2.5*
Official Description (provided by the hotel):
The Quality Suites Otay Mesa hotel, a San Diego hotel located at the U.S., Mexico border just north of Tijuana, MexicoThe Quality Suites® Otay Mesa connects the maquiladoras of Tijuana, Mexico with the business community of Otay Mesa. Several Mexico and U.S. manufacturing companies such as SANYO North America Corporation, Panasonic Corporation of North America and Maxwell Technologies are minutes away. Travelers will appreciate being close to the U.S./Mexico border and enjoy shopping at several duty free shops, Las Americas Premium Outlets and Otay Ranch Town Center.This San Diego, CA hotel is within minutes of Cricket Wireless Amphitheatre, Knott's Soak City water park and the U.S. Olympic Training Center in Chula Vista. The Tijuana International Airport is seven miles, the San Diego International Airport is 25 miles and Brown Field Municipal Airport is four miles from the hotel.Popular San Diego points of interest within 25 miles include:• SeaWorld San Diego • San Diego Zoo • Coronado Island • San Diego Convention Center • Gaslamp Quarter The hotel is driving distance to Balboa Park, Imperial Beach, PETCO Park ballpark and QUALCOMM Stadium. A variety of cultural dining experiences can be found within a short drive.Additional amenities and features at this San Diego, CA hotel include:• Free hot breakfast• Free wired and wireless high-speed Internet access • Free newspaper • Outdoor heated pool and hot tub • Exercise room Business travelers to this hotel in California will appreciate additional conveniences like a lobby computer with Internet access, access to copy and fax services and a meeting room that can accommodate up to 50 people.This San Diego, CA hotel near Tijuana offers spacious suites with one king or two queen beds, sitting areas with sofa sleepers, refrigerators and microwaves. Select suites feature whirlpool bathtubs.Ample parking, laundry facilities and same-day valet laundry services are provided on the premises for added guest convenience.The exceptional multilingual staff and vast array of services and amenities make the Quality Suites Otay Mesa the perfect hotel for vacation and business travelers to the San Diego, California area. ... more   less 
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