We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Suites Otay Mesa

#126 of 273 Hotels in San Diego
GreenLeadersPlatinum level
2.5 of 5
Hotel website
Hotel deals
2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
Special Offer
Choice Privileges Points
Quality Suites Otay Mesa
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #126 of 273 Hotels in San Diego
GreenLeadersPlatinum level
A recent review
5 of 5 stars Reviewed April 16, 2015
angel-everyday San Diego, California
Add Photo Write a Review

56 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    14
    6
    7
    1
See reviews for
23
9
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (15)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (4)
All months
San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

I had a 6am flight out of Tijuana Airport but I wanted to spend the night near the border on the US side. I found this nice place very close to the Otay Mesa border crossing. I spent the night at this nice hotel and left my car parked for $5 a day. The hotel is just about a 10... More 

Was this review helpful? Yes 2
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 29, 2015

This hotel is convenient close to Otay Border crossing. It is very convenient if you come for business to Mexico. The service is very good and everyone is smiling. Breakfast is included and is very good! The only problem was joining WI FI with the codes very often, they should work on it!

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 14, 2015

We stayed near the border so it would easy for my aunt because she lives in tijuana so it wouldint take her for a long time we went there for san diego not otey mesa but the rooms where good and the seats where great but i was okey with it the staff are nice.

Was this review helpful? Yes
Nova Scotia, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 6, 2014

As long haul professional drivers we have the opportunity to travel around the U.S. & Canada, and have stayed at many hotels on our journey's. Upon checking in to this hotel it seemed like the other Quality Suites we've stayed at. We thought the price was a bit higher than most at check-in, and in questioning the higher price the... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 6, 2014

This hotel is a great value and deserves a solid 3.5. We stayed at QSOM as we were in town for a concert in Chula Vista. Our room was clean and the staff was very friendly. The lady in the front desk was kind enough to explain directions, the toll system, etc. Thank you! Cons: This hotel is located off... More 

Was this review helpful? Yes
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you Esther, for your wonderful review and taking the time to share it. We pride ourselves on our welcoming and friendly staff and thank you again for recognizing them. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Corvallis, Oregon
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 31, 2014

I stayed at this Quality Suites, thinking it would be close to Chula Vista. It is a 15-20 minute drive to Chula Vista, since this hotel is the last exit off CA-905 before you cross the border into Mexico. Way far south and east. The room was nice-sized, a suite. But service, housekeeping, and breakfast were average at best. Maps... More 

Was this review helpful? Yes
Quality S, General Manager at Quality Suites Otay Mesa, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will give us another chance to make your stay... More 

Chicago
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

MR ID and his staff are fantastic ! They truly go out of their way to make you feel welcomed and comfortable . They make you feel as though you are a guest in their home . Rooms very clean and everything works . I would recommend this hotel to everyone . It's worth the drive for the customer service... More 

Was this review helpful? Yes
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you so much for sharing your review with us! I am so happy to hear that you enjoyed your stay and our team was able to meet all your needs. We look forward to seeing you again the next time you are in San Diego. Be well, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2014 via mobile

I hardly ever write reviews; too lazy. This one is a rare exception because of the extremely awesome service I received at Quality Suites Otay. Mr. Ishvar and his team of professionals gave us exactly what we asked for - clean, well-maintained facilities; friendly, prompt service, and overall peace of mind. My friends and I travel in a camper trailer... More 

Was this review helpful? Yes
california
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed July 10, 2014

We needed a hotel near the border and this is as close as you can get. Good size rooms with sofa and work station. Room was clean and no outside noise. Check-in and out was easy. Breakfast was offered at 6:00 AM and offered a good selection. This place had everything we needed.

Was this review helpful? Yes
Tacoma, WA
Level Contributor
214 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed July 5, 2014

This was my second time at the Quality Suites Otay Mesa, the first one being 5 years ago when the motel was new. This motel still looks as new and as clean as it did 5 years ago and the staff was just as friendly. The drive into San Diego is actually easier now than it was with the completion... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (4)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these San Diego hotels
BEST WESTERN Americana Inn
#119 of 273 in San Diego
4.0 of 5 stars 171 reviews
Show Prices
Show Prices
Show Prices
San Diego Days Inn (Hollister)
#192 of 273 in San Diego
3.0 of 5 stars 134 reviews
Mission Valley / Hotel Circle
Kings Inn Hotel
Kings Inn Hotel
#54 of 273 in San Diego
4.0 of 5 stars 1,168 reviews
Good Nite Inn near SeaWorld
#154 of 273 in San Diego
3.5 of 5 stars 520 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay