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All 269 San Diego hotels

Quality Suites Otay Mesa

2.5 of 5 Hotel   |   2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
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83%
Ranked #71 of 269 hotels in San Diego
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 6 days ago
gabby312chi Chicago
  • Overview
  • Reviews (49)
  • Photos (24)
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49 people have reviewed this hotel

Traveler rating
    27
    12
    3
    6
    1
See reviews for
21
8
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Chicago
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

MR ID and his staff are fantastic ! They truly go out of their way to make you feel welcomed and comfortable . They make you feel as though you are a guest in their home . Rooms very clean and everything works . I would recommend this hotel to everyone . It's worth the drive for the customer service... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I hardly ever write reviews; too lazy. This one is a rare exception because of the extremely awesome service I received at Quality Suites Otay. Mr. Ishvar and his team of professionals gave us exactly what we asked for - clean, well-maintained facilities; friendly, prompt service, and overall peace of mind. My friends and I travel in a camper trailer... More

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california
Top Contributor
65 reviews 65 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed a hotel near the border and this is as close as you can get. Good size rooms with sofa and work station. Room was clean and no outside noise. Check-in and out was easy. Breakfast was offered at 6:00 AM and offered a good selection. This place had everything we needed.

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Tacoma, WA
Top Contributor
144 reviews 144 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second time at the Quality Suites Otay Mesa, the first one being 5 years ago when the motel was new. This motel still looks as new and as clean as it did 5 years ago and the staff was just as friendly. The drive into San Diego is actually easier now than it was with the completion... More

Was this review helpful? Yes 1
Scotland
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

I visited the hotel for 2 nights with a family of four, including 2 teenagers. On arrival, the hotel wasn't too easy to find and was at the last exit before the Mexican border. The staff couldn't have been more helpful or friendly and welcomed us with a smile every time we came into the hotel. San Diego's Seaport is... More

Was this review helpful? Yes 1
Casa Grande, Arizona
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2014

This hotel is very, very clean and staff are very friendly. The prices is very reasonable for the room we got. We reserved a room for three people. My son decided to go. When we got to the hotel they were able to accommodate us with an extra bed. The only bad thing is that is about 20 miles south... More

Was this review helpful? Yes 2
Tijuana, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

VERY CLEAN !!! I highly recommend for anybody thats going on vacation , going across the border or just simply wana get away, the staff there are great very friendly Breakfast its delicious its also very quiet which was great.

Was this review helpful? Yes 2
El Monte, California
1 review
5 of 5 stars Reviewed January 19, 2014

im so happy and satisfied with the service and everything from this hotel.the manager is great.I felt very welcomed here and im so happy that there is a clean gym and a wonderful pool.In the mornings you get wonderful breakfast.there is waffles,bagels,orange juice,apple juice,eggs and toast and more.its so good.The room is wonderful. im in love with the bed.It is... More

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Quality S, Front Office Manager at Quality Suites Otay Mesa, responded to this review

Thank you very much for your wonderful feedback. I have shared your comments with our staff, and they join me in thanking you for your kind words. These kind of comments are what keeps our staff striving to give better & better service to our guest. Thank you again for sharing your experience, and we hope your next visit will... More

Rosarito, Baja California, Mexico
1 review
5 of 5 stars Reviewed November 5, 2013

i had the best time here mostly due to the wonderful staff, everyone was so professional and courteous. Luis the night attendant was the most wonderful person you could ask for. helpful and considerate and extremely professional, i will refer my friends here. the rooms are immaculant and there are pleny of towels and soap, the tv is huge and... More

Was this review helpful? Yes
Ishwar R, Guest Relations Manager at Quality Suites Otay Mesa, responded to this review

Dear Joan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2013

Let me begin by saying how friendly and helpful the staff of this hotel are. Everyone puts their best foot forward to assist and make guests comfortable. This attitude is exemplified by the manager, Mr. ID, who does his best to ensure the well-being and happiness of his guests. The rooms are clean, spacious and very comfortable, with all the... More

Was this review helpful? Yes 1
Ishwar R, Guest Relations Manager at Quality Suites Otay Mesa, responded to this review

Dear Dave, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

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Additional Information about Quality Suites Otay Mesa

Address: 2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Otay Mesa 2.5*
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Also Known As:
Comfort Suites Otay Mesa Hotel San Diego
Comfort Suites San Diego
San Diego Comfort Suites
Otay Mesa Comfort Suites

24 photos of this hotel

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Room/suite (12)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Green Hotel in San Diego #10 Best Value Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
The Quality Suites Otay Mesa hotel, a San Diego hotel located at the U.S., Mexico border just north of Tijuana, MexicoThe Quality Suites® Otay Mesa connects the maquiladoras of Tijuana, Mexico with the business community of Otay Mesa. Several Mexico and U.S. manufacturing companies such as SANYO North America Corporation, Panasonic Corporation of North America and Maxwell Technologies are minutes away. Travelers will appreciate being close to the U.S./Mexico border and enjoy shopping at several duty free shops, Las Americas Premium Outlets and Otay Ranch Town Center.This San Diego, CA hotel is within minutes of Cricket Wireless Amphitheatre, Knott's Soak City water park and the U.S. Olympic Training Center in Chula Vista. The Tijuana International Airport is seven miles, the San Diego International Airport is 25 miles and Brown Field Municipal Airport is four miles from the hotel.Popular San Diego points of interest within 25 miles include:• SeaWorld San Diego • San Diego Zoo • Coronado Island • San Diego Convention Center • Gaslamp Quarter The hotel is driving distance to Balboa Park, Imperial Beach, PETCO Park ballpark and QUALCOMM Stadium. A variety of cultural dining experiences can be found within a short drive.Additional amenities and features at this San Diego, CA hotel include:• Free hot breakfast• Free wired and wireless high-speed Internet access • Free newspaper • Outdoor heated pool and hot tub • Exercise room Business travelers to this hotel in California will appreciate additional conveniences like a lobby computer with Internet access, access to copy and fax services and a meeting room that can accommodate up to 50 people.This San Diego, CA hotel near Tijuana offers spacious suites with one king or two queen beds, sitting areas with sofa sleepers, refrigerators and microwaves. Select suites feature whirlpool bathtubs.Ample parking, laundry facilities and same-day valet laundry services are provided on the premises for added guest convenience.The exceptional multilingual staff and vast array of services and amenities make the Quality Suites Otay Mesa the perfect hotel for vacation and business travelers to the San Diego, California area. ... more   less 
Number of rooms
75

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