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Residence Inn San Diego Central

3.0 of 5 Hotel   |   5400 Kearny Mesa Road, San Diego, CA 92111
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Ranked #35 of 271 Hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Kevin D
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235 reviews from our community

Traveler rating
    129
    74
    25
    5
    2
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130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

the staff was courteous and always pleasant. the housekeeping was spot on, and the food offerings were always well prepared. the in-room kitchens were well equipped and local shopping made it easy to enjoy meals in room after a long day of business.

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Eureka Springs, Arkansas
Top Contributor
78 reviews 78 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

This property seemed to be made for workers and their families that were ins San Diego for an extended time. I got the impression from the front desk that we would have had a much better rate if we had been in town with a company on business. As it was, we weren't. We prefer a room with a separate... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Dear drose007! Thank you for taking the time to review our property. You are correct when you mention that we are an extended stay property. The majority of our guests stay for over a month and we definitely offer value for our extended stay guests. I am sorry that you were not completely satisfied with your visit. I am glad... More 

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Residence Inn Kearny Mesa is a well-managed hotel with a competent, friendly, customer-service oriented staff. The location is not glamorous but very conveniently located for business and vacation travelers alike. The rooms are clean and well-maintained. All of the basics are executed flawlessly, with one exception: the laundry room (see below). The hot, complimentary breakfast is a real time saver... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi Biztraveler248!. Thank you so much for your thoughtful and thorough review of our property. I am sorry about the laundry machines not meeting your expectations. They get a tremendous amount of use and we need to make sure that we are keeping the vendor apprised of the working condition of each piece of equipment. I am sorry that we... More 

Grants Pass, Oregon, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great location excellent service. Your minutes from anywhere in beautiful San Diego and walking distance to all kinds of stores and great dining. The kitchens in the rooms were great for those who like to cook to their own tastes and save some money at the same time. I enjoyed the rooms they were clean and well maintained.The beds were... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi MikeDiego! Let me say how much we enjoyed having you stay with us. Two months is along time to be on the road and I am so happy that we were able to deliver such a great experience. Thank you so much for recognizing all of the individuals by name and the maintenance and Housekeeping dept. We work so... More 

Holiday
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Miserable night sleep- unit 1524- beeping that began at 5:30 in AM. Dirty walks. Overall expensive for level of the property. Staff nice and helpful. Poor insulation- could hear everything in downstairs bedroom. Would never return!

Was this review helpful? Yes 1
hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi sanderHoliday! Thank you for your review of our hotel and your recent stay. I apologize for the beeping noise you experienced early in the morning. I will bring this to the attention of the company that produced this noise. I wish we had the opportunity to move your room. Thank you for the comments regarding staff service. We work... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

All the people who man the front desk were extremely professional and courteous! there was NOTHING that we asked for that they didn't help WITH, promptly and efficiently much thanks to Candace, Michelle, Amanda and Tessie We'll be back 😊

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi Sandy! Thank you so much for your review of our hotel and especially for recognizing the employees. We work so hard to deliver an exceptional guest experience and I am thrilled that we were able to exceed your expectations. We look forward to having you stay with us again in the future. At Your Service, Jonathan Correll General Manager More 

Sykesville, Maryland
Top Contributor
72 reviews 72 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 26, 2014

My first time at this hotel for business a few miles away. Great hotel, really lives up to the name brand. Everything was very clean and especially quiet. The buffet in the evenings was good, but not great. The staff was very friendly! They helped with directions on several evenings.The bed was very comfy as were the pillows. I was... More 

Was this review helpful? Yes 1
hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi Giant_Stride_Scuba! Thank you so much for your thoughtful review of our Residence Inn by Marriott San Diego Central. Thank you for your top score and taking the time to comment on your stay. We look forward to having the opportunity to serve you again in the future. At Your Service, Jonathan Correll General Manager More 

Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

This hotel was such a pleasant surprise! The property looks like a small, same-old from the road - yet actually full of unexpected value. The rooms are beautiful well-stocked and clean. There are gas grills for guests to use in a landscaped areas. The main outdoor public setting has a pool, umbrella tables, tennis courts and a large gas fireplace... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi Rabbe01! Thank you so much for your thoughtful review of our Residence Inn by Marriott San Diego Central. You were able to take advantage of so many of our amenities and I am confident that future travelers to our city will find your review helpful. Please come back and see us again in the future. At Your Service, Jonathan... More 

New Mexico
1 review
4 of 5 stars Reviewed October 23, 2014

Our family stayed at this property recently for 5 nights. We chose the 2 bedroom/loft set up. Upon our arrival we received a room that was unacceptable as it wreaked of cigarette smoke and stale odors. The front desk staff was extremely accommodating to our request for a new room. From then on in it was smooth sailing. Our room... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi Helen1211! Thank you so much for your thoughtful and thorough review of our Residence Inn by Marriott San Diego Central. I am so confident that future travelers to our city and to our hotel will find your review very helpful. Your description of the amenities such as breakfast, firepit and pool were spot-on. I will have the carpet in... More 

Coral Gables, Florida
Top Contributor
263 reviews 263 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed October 16, 2014

This is the real property of residence inns! The ones that you feel that you are in your own apartment. Love the fact that you walk thru gardens and you don't feel like you are inside a big box. Excellent hospitality from the moment you walk in to checked in. The gentleman that checked me in was very professional and... More 

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hale1922, General Manager at Residence Inn San Diego Central, responded to this review

Hi joselito1959! Thank you so much for your thoughtful and thorough review of our Residence Inn by Marriott San Diego Central. We take pride in delivering an exceptional product along with exceptional service. I am so happy that Ivan was able to make such a positive impression with his service and representation of the hotel. Thanks again for your feedback.... More 

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Additional Information about Residence Inn San Diego Central

Address: 5400 Kearny Mesa Road, San Diego, CA 92111
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Central 3*
Number of rooms: 144
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Also Known As:
Residence Inn San Diego Central Hotel San Diego
San Diego Residence Inn
Hotel Style:
#43 Family Hotel in San Diego

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