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Candlewood Suites

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1335 Hotel Circle South, San Diego, CA 92108 (Formerly Hawthorn Suites by Wyndham San Diego)
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Candlewood Suites
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Troy, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I searched for a pet-friendly hotel with kitchenette when I moved my daughter and her cat from the midwest for grad school. Candlewood's prices were very reasonable! I expected an oversized hotel room with minimal eating equipment, but we were shocked to walk into a large living area, nearly full-size kitchen, an alcove with a queen bed and bathroom, and... More 

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Tmccormick: Thank you so much for your feedback! We love to hear from our guests, so that we may know what we're doing right, and what areas we may need to improve upon. It is our main goal to ensure that our guests have a comfortable and enjoyable stay, and I am so pleased that we exceeded your expectations!... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This location is quiet and accesible. The room was spacious and very clean. I wish it would had free breakfast. The elevator has some noise but nothing I would worry about. Personnel was very helpful and attentive. Overall it's a good place to stay.

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Wilson L; I am so pleased to hear that you enjoyed our hotel, and I am exceptionally glad to hear that you found our staff to be attentive and helpful. I apologize that the lack of breakfast negatively impacted your time with us. We do have our Candlewood Cupboard available to our guests at any time. It is my... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely loved this hotel!! The rooms are HUGE and the views are great not all but some. The staff was very friendly and the location was great right near a mall and tons of food. I think you can never go wrong with the space of a candlewood suites room but this was larger than most. I would certainly... More 

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Thank you so much for your kind words, Jelisa D! It is always encouraging to hear the feedback of our loyal guests and to know what we are doing right! Our staff counts it among their top priorities to ensure the comfort and satisfaction of our guests, and I will be sharing your comments with them to allow them to... More 

Morris, Illinois
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a suite, there is a separate living room with a door into the kitchen area. We had two queen beds that were quite comfortable. Washer and dryer on first floor were free to use, except go to a store and buy your own detergent if you plan on doing more than one load. $2 for a single load box... More 

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Betty L: Thank you so much for sharing your thoughts with us about your recent stay experience. Our central location is convenient to many of the wonderful things San Diego has to offer, and is one of the many reasons our loyal guests keep returning to our Candlewood! I do regret to hear that you experienced inconveniences with the... More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed June 1, 2015

We brought our little dog with us. Simple kitchen amenities and roomy The hotel as such is great for a longer stay, . Very comfortable, fully recommended. Plus close to downtown and shopping areas as well.

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear ashley h: Thank you so much for sharing your feedback regarding your recent stay at our Candlewood Suites in San Diego. As an extended stay hotel, we strive to ensure that our guests have all the comforts and conveniences of home...even our furry or four legged guests. I am so pleased to hear that you enjoyed your time with... More 

South Pole
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 16, 2015

This was an affordable and practical place to spend the night before heading to Sea World the next morning. The price was a little better than the other places on Hotel Circle, with comparable rooms. The rooms, although nothing exciting, were adequately furnished and clean. The main issue was the TV. When we checked in, the hostess gave us a... More 

Was this review helpful? Yes 1
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Jerry E: Thank you so much for sharing your recent Candlewood experience with us. We rely on the feedback of our guests to see what we're doing right and also to indicate areas that may be in need of improvement. I sincerely apologize for any inconvenience that may have affected your stay with us. You will be pleased to... More 

Redmond WA
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 11, 2015

real gem for a long family staying. clean. 2 bathrooms. fully equipped. kitchen and dining in room. grill. hottub. gym. will look for hotels of this net in the future. really enjoyed staying there for 10 days. happy to find it occassionally.

Was this review helpful? Yes 2
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear someone_from_redmond: We very much appreciate that you took the time to share your feedback with us regarding your recent stay. At Candlewood Suites San Diego, we strive to provide a "home away from home" atmosphere, and I am pleased that it seems we met the mark with you. From free parking, to our spacious suites and our Cupboard, we... More 

Los Angeles, California
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed November 14, 2014

I am on the road about 250 years and I am an IHG PLATINUM (Holiday Inn/Candlewood) and HILTON DIAMOND Member. I am sorry to say this is the WORST Candlewood I have ever stayed in. Maybe the worst hotel in my 15 years of business travel. The hotel probably wasn't a Candlewood at the onset (probably a Hawthorne Suite) and... More 

Was this review helpful? Yes 5
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Kirby B: I am sorry that your stay at our Candlewood property did not meet your expectations. The issues that you have noted are of great concern. We strive to always meet and exceed the expectations of our guests, as well as maintain the high level of quality of the Candlewood brand. As you mentioned, we have recently undergone... More 

Travelers are raving about these San Diego hotels

San Diego, CA
1 review
2 of 5 stars Reviewed October 13, 2014

It's a shame that I have to write a bad review for this hotel because the front desk staff was so friendly and accommodating. Hopefully they will all move on to help guests at nicer hotels in the future... Now, for the Candlewood. This place looked like it was going to fall down around our ears while we slept. The... More 

Was this review helpful? Yes
axay s, Guest Relations Manager at Candlewood Suites, responded to this review

Dear CiaoBionda: I am so sorry to hear that you did not enjoy your time at our Candlewood property. We take concerns such as the ones you've mentioned very seriously, and we will be taking all necessary measures to take care of the issues you've noted. The comfort of our guests is our top priority, and I regret that we... More 

Trois-Rivieres, Canada
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 2, 2014

We have stayed 10 nights. The suites are large enough to accommodate five people. The kitchen is also well equipped and practical enough to prepare breakfasts and reheat meals purchased. The hotel is well located and easy to access. It is just minutes from all the tourist attractions and the airport. There are many restaurants and grocery stores within 2... More 

Was this review helpful? Yes 1
axay s, General Manager at Candlewood Suites, responded to this review

Dear MagDen007 from Trois Rivieres, Canada: Thank you for posting your Great Review about Candlewood Suites, and mentioning our central location, kitchen facilities in all rooms, BBQ Area, FREE Parking, and friendly staff. Sorry to hear about the ants(they also seem to think we are an excellent property, no matter how often we spray/poison them) Remember to empty trash daily... More 

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