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Kona Kai Resort & Spa, A Noble House Resort

1551 Shelter Island Dr, San Diego, CA 92106
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Kona Kai Resort & Spa, A Noble House Resort
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Kona Kai Resort & Spa, A Noble House Resort
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967 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntington Beach, California
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed with a diverse family of four. All had different expectations, but everyone was happy after our visit. Beautiful marina to gaze at, the squawk of sea gulls, the gentle flapping of rigging, spa treatments, a on the water fitness center, and watersports was all able to relax and entertain everyone Only negative is that this gem will soon be... More 

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Folsom, California
2 of 5 stars Reviewed 5 days ago NEW

was looking for a nice weekend get-a-way, thinking to stay locale.... the hotel overall is a dated hotel, but they have updated the rooms with some highend fixtures. we went this weekend (07/2015), they were out of everything and seemed under staffed. if it was not for the house keeping and the hotel restaurant waitress, we would have asked for... More 

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

While we're pleased to have welcomed you for this local escape, we'd like to apologize that elements of it missed the mark for you. As evidenced, our dedicated team is always happy to lend our expertise in any way possible to ensure an idyllic stay, and we hope that you'll consider reaching out in advance of return travels to San... More 

Calgary, Canada
3 of 5 stars Reviewed 5 days ago NEW

My wife and I spent a few nights at Kona Kai Resort and were very impressed by it's location and the helpful staff. People like Enrique and Crissy made it that much easier to adapt to a new surrounding. Both were very helpful and very professional.

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L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We're pleased to have shared this maiden San Diego trip with you both, Garry, and we're especially happy to hear the warm hospitality of our team set the stage for a memorable stay. We'll gladly share the gratitudes on your behalf, and we hope your city explorations were equally as memorable! More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I was a guest in this hotel from 7/17/15 to 7/22/15. When we checked in expecting a double bed room and was told that there was only a single with king available but could be provided a cot for an extra $40 per night. We had booked and paid in full prior to arrival. There were no vending machines as... More 

Was this review helpful? Yes 1
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

We sincerely apologize for any miscommunications that resulted in less than desirable accommodations, and we hope that you'll extend us the opportunity to better showcase our hospitality in travels to come. While Enrique was a standout this time around, we're confident in our ability to assemble you a universally enjoyable return and hope to have the opportunity. Thank you for... More 

Dana Point, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Awesome hotel with exceptional customer service.. Feels like youre in Hawaii. Also, recommending Enrique for helping everyone and going above and beyond. I appreciate and love all these friendly people!!!

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L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

The feedback is heartwarming to hear, and we appreciate your thoughtfulness in reviewing our warm hospitality. We truly value our guests, we understand what it's like to be one, and we're happy to lend a welcoming ease to our offerings and to those of our city. Thanks for taking the time to share these kind words; we hope that you'll... More 

1 review
5 of 5 stars Reviewed 1 week ago

We have been coming here since 2002 about three times a year. We highly recommend this resort if you want to relax, enjoy and have fun. It is newly renovated,beautiful and clean. After so many years of coming here, we fell deeply in love with Kona Kai this weekend!!! Minjoo Jeung at the front desk made our stay magical. He... More 

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

It's a pleasure to have such valued, loyal guests in you, and we appreciate the kind words and referrals. As noted, our team works diligently to ensure each and every experience is a memorable one, and we're continually looking for new opportunities to make special memories for our guests. We're thrilled to have accomplished this for you and your friends... More 

Chula Vista, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity to have my wedding take place at Kona Kai Resort on July 4, 2015, which was AMAZING. The resort is beautiful and offers a VERY relaxing vibe. The food is excellend and I would suggest EVERYTHING. I also found my new Happy Hour spot. Working with the event coordinator of Kona Kai (Jennifer) really put my... More 

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

The pleasure was entirely our own, Adrian, as it's a humbling privilege to be able to lend our services to such memorable occasions. We're thrilled that your wedding was a flawless one and hugely appreciate you sharing with such thoughtfulness. It will be a great pleasure to extend the kind words to the entire team, and we wish you our... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you do want to stay here expect a relaxed environment until the summer. We really enjoy this hotel. You have a private beach. Dog friendly. An amazing view of the airplanes taking off from Coronado. The food was good in the restaurant although we only ate breakfast. My very favorite part of this hotel is the pool. Salt water... More 

Was this review helpful? Yes 1
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

Thanks for such glowing words of our site and services! We're delighted to have welcomed you and to hear that your stay was enjoyable on all fronts, as we work tirelessly to ensure the very finest accommodations and amenities San Diego has to offer. It would be a great pleasure to welcome you back in return travels, and we hope... More 

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I celebrated our 55th wedding anniversary at the Kona Kai. The accommodations and staff were truly outstanding. It was a truly outstanding get-a-way. Would strongly recommend the Kona Kai for anyone's special events or just a relaxing kick back time.

Review collected in partnership with this hotel

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort & Spa, A Noble House Resort, responded to this review

Thanks for affording us the chance to share in such a celebratory milestone, and congratulations to you both! We're delighted to hear that our services and comforts set the stage for an even more memorable getaway, and we wish you much joy and happiness in the years to come! More 

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