We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kona Kai Resort

3.0 of 5 1551 Shelter Island Dr, San Diego, CA 92106
Hotel website
Hotel packages
Offers & Announcements
$50 Daily Resort Credit
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Kona Kai Resort
Professional photos View all
Browse nearby
Kona Kai Resort
Write a Review

786 reviews from our community

Traveler rating
    306
    204
    130
    87
    59
See reviews for
197
259
37
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (786)
  • Mar-May only
    (213)
  • Jun-Aug only
    (249)
  • Sep-Nov only
    (210)
  • Dec-Feb only
    (114)
All months
Seattle, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently visited this wonderful resort. I solely picked it based on reviews and was praying the whole way from the airport I didn't make a mistake. This resort met all my expectations. We arrived before check in and Nicky, I believe was his name, happily checked us in and found us a second floor which I... More

Was this review helpful? Yes
ARROYO GRANDE
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a wonderful place to come and relax and drive around San Diego. We loved the dining and the staff was the very best ever in their service. We will go back---soon. Very quiet. It has been one of the places we enjoyed everything.

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort, responded to this review

Thanks for the visit and enthusiastic review of your experience. We take great pride in our team's dedicated hospitality, and we're thrilled that this came shining through so resoundingly. We look forward to welcoming you back and hope it won't be too long before travel returns you this way! Kindly, Linda Apichell General manager More

1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice resort. The wait staff are very helpful. The breakfast that is included in the restaurant in the morning is ample and well prepared. We had to get a new room due to a baby crying in the room next door. The adjoining door that opens it into a suite was not sound proofed enough so... More

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort, responded to this review

It's such a pleasure to have welcomed you and to have been able to make your experience even more comfortable. We can certainly appreciate the initial frustration, and we hope that the remainder of your visit was a seamless one. Please be sure to reach out again the next time you're in need of a San Diego escape! Kindly, Linda... More

Encino, California, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is newly remodeled. It is located on the beach at the far end of Shelter Island. Our room was nice size with a large LCD tv. The room also had a balcony with table and chairs facing the water. There is a small and beach and a view of many boats at the marina. The staff was very... More

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort, responded to this review

It's a pleasure to have lent our scenic and peaceful offerings to your San Diego experience, and we're thankful for you sharing such kind feedback here. We strive to afford our guests with an unparalleled level of comfort across all aspects of our offerings, and we look forward to going the extra mile in return travels to make those experiences... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I spent an amazing 8 days at the Kona Kai Resort and Spa. The staff was very friendly and efficient and made my stay even more fun. The only problem I had during my stay was the need to have the room rekeyed several times. I was there are a large event and the hotel handled it quite well. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
L_Apichell, Manager at Kona Kai Resort, responded to this review

It's such a pleasure to have welcomed you to our resort and to have made your experience such an enjoyable and memorable one. We do apologize for any shortcomings associated with your room key, and we're happy to hear the team was able to correct this and to make the remainder of your visit a fluid and pleasant one. From... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

A very nice and luxurious hotel with excellent service. The room had an excellent view of the bay and a nice outside balcony to sit out and watch the area. The food at the restaurant was also great. It was very convenient to get to San Diego International Airport to return my rental car and catch an early morning flight.

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort, responded to this review

We're so happy to have lent our tranquil comforts to your San Diego experience and to hear that these, as well as our regional connectedness, brought ease and enjoyment to your visit. It would be an absolute pleasure to host you again, and we hope that you'll reach out to our team again the next time travels return you this... More

Mission Viejo, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

It was a nice stay. Just an evening. We sat on the patio and watched a photo shoot. There was a live band which we didn't know about until check in. We had an early morning apt so didn't take advantage of the entertainment. They sound really good. Sorry we missed that. A little slow on some simple requests, bottle... More

Was this review helpful? Yes
L_Apichell, Manager at Kona Kai Resort, responded to this review

Thanks for being our guest and for the kind outreach, Andrea. We're so happy to have welcomed and to have left such a memorable impression on you, and we look forward to sharing many more of our inviting comforts in your travels ahead. Please be sure to reach out with anything that might lend even greater enjoyment to your stay!... More

San Diego, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Poolside service is Non existent. Guys behind the bar are more interested in looking at their phones and watching tv. Didn't even give an itemized receipt. Very rude and just a lack of customer acknowledgement. We are marina tenants and give this "resort" year round business. We expect a lot better service than this.

Was this review helpful? Yes 5
L_Apichell, Manager at Kona Kai Resort, responded to this review

We're thankful to have such loyal guests in you and deeply saddened to hear that this experience missed the mark so significantly. We will most certainly share the feedback with our team to ensure the warm hospitality of our resort is consistently displayed across all facets of our offerings, and we encourage you to reach out directly with those concerns... More

Fountain Hills, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised at the location of Kona Kai ... right there was the water! Being in San Diego, we thought we would go to different restaurants, but liked eating there so much, we always returned for dinner. The staff is charming, making you feel like a person, not a number.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

Many thanks for visiting and for offering such enthusiastic feedback of your experience. We're thrilled that you enjoyed the sites and hospitality of our property, along with the incomparable cuisine of our Vessel restaurant. We'd love to welcome you back soon and hope that you'll reach out with anything that might make your return even more enjoyable. Whatever we can... More

Carmichael, California
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean room with nice decor. Very quiet - I never heard other guests, which is unusual for a hotel. They allowed us to check in early, which was lovely after a very early morning flight with two children.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We're so happy to have welcomed you and your family, and it's a pleasure to provide early check-in when possible to ensure your stay is as inviting as it is comfortable. We hope the rest of your San Diego explorations were equally enjoyable and that you'll afford us the chance to host you again the next time you're in the... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Kona Kai Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kona Kai Resort

Address: 1551 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kona Kai Resort 3*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, HotelTravel.com, AAA Travel Services, BookIt.com, TripOnline SA, Despegar.com, Hotels.com, Odigeo, Tingo and Jetsetter so you can book your Kona Kai Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kona Kai Hotel San Diego
Kona Kai Resort San Diego

290 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (268)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (71)
Viewed
Dining (10)
Viewed
View from room (23)
Viewed
Pool/beach area (11)
Viewed
Bathroom (8)
Viewed
Family/play areas (2)
Viewed
Other (105)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Dining (6)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay