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All 270 San Diego hotels

Kona Kai Resort

3.0 of 5 Hotel   |   1551 Shelter Island Dr, San Diego, CA 92106
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Kona Kai Resort
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66%
Ranked #94 of 270 hotels in San Diego
A recent review
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632 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We've loved this resort for decades, but they're in the beginning or middle (hard to tell) of renovating. Our room had a lovely view of the bay, but the room stunk, the sink was chipped, the hairdryer was missing (only holes in wall were left). There's a thermostat on the wall but it is dead. You turn on the thru-the-wall... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel has beautiful surrounding and decoration. It has very nice view from the hotel room. There are not many activities for kids. The restaurant is not kids friendly, but nice for friends hangout. Not bad for a sudden overnight getaway.

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Buffalo, NY
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a few nights for a wedding. Could not beat the location and the views. Out our balcony we had a view of San Diego Bay watching sailboats and Navy ships cruise by. Also could see the city skyline. The other side of the hotel was the harbor. Truly amazing views looking at the boats and the hills.... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Awesome staff (jessica) Comfortable & clean rooms Beautiful location!!!!!! Mini fridge & coffee in each room Pool is heated Wonderful views looking out to either the marina, ocean or well kept pool area. On site Vessel restaurant was delish!! Only one negative is the wifi not so good.

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Nathan N, Manager at Kona Kai Resort, responded to this review

Jessica is a crucial part of our service focused team, and I am pleased you had the opportunity to interact with her. Our housekeeping staff is known for keeping our rooms comfortable, clean and stocked, and Vessel’s California fare cuisine making dining at the resort a must! I look forward to congratulating our fantastic team members on taking care of... More

Salt Lake City, Utah
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was nice and clean with updated modern linens. Hotel grounds were OK, there are A LOT of seagulls. We made friends with one that slept right outside our window, but he tended to be a little obnoxious in the morning when we were trying to sleep in. We loved the view of the marina and the bay. Didn't get... More

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Nathan N, Manager at Kona Kai Resort, responded to this review

I am so pleased to hear you enjoyed our newly renovated guest rooms! Our stellar views, and helpful desk team keeps guests coming back time and time again. If being centrally located is important, then we are the place for you, just 15 minutes away from almost all local attractions. Next time you visit you will have to experience our... More

Houston, TX
Top Contributor
80 reviews 80 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Kona Kai for 2 nights while visiting San Diego and the zoo there. There were 8 in our party including 3 young children. The hotel provided adjoining rooms for us with a view of the harbor. Our third room had a view of the bay. The rooms were nice. The shower and beds were excellent -... More

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Nathan N, Manager at Kona Kai Resort, responded to this review

How lucky we were to have your group of 11 staying with us! We always do our best to accommodate requests like adjoining room, and I am glad we not only were able to make that happen for you, but also arranged for you to overlook the beautiful bayside. Our private beach, luxurious pool, and wonderful location make us the... More

Lapel, Indiana
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Kona Kai is a beautiful resort and I would highly recommend it. I stayed for six days and enjoyed every one. The bed was luxurious! If I had to make any negative comment it would be that the carpet in my room needed a good scrubbing. The staff were especially kind and helpful.

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Nathan N, Manager at Kona Kai Resort, responded to this review

Thank you for recommending us! How fortunate we were to have had you for six enjoyable nights. We pride ourselves on having the friendliest staff in town, and I look forward to complimenting them on a job well done. Thank you for such kind words. Warmest wishes, Nathan N. More

Lavenham, Manitioba, Canada
Top Contributor
220 reviews 220 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My second stay at kona kai a year later. Noticed some big changes in the hotel over the year. The room I was assigned was the exact same one I had last year, however, has been updated beautifully. Fresh and comfortable. Really enjoyed the stay this time.

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Nathan N, Manager at Kona Kai Resort, responded to this review

Welcome back! I am glad that you were able to enjoy our newly renovated property. I will be sure to complement our housekeeping team on providing a “fresh comfortable” room for you. We look forward to stay number three. Warmest wishes, Nathan N. More

Los Angeles, California
1 review
3 of 5 stars Reviewed 2 weeks ago

There is nothing that is a standout out the Kona Kai, but they do have good customer service. Beverly and Brian go above and beyond to make sure you have a great experience, but these good folks can't control everything (although if they did, I'm sure I'd be writing a different review!) Room was cobwebby, but the bed was comfy.... More

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Nathan N, Manager at Kona Kai Resort, responded to this review

Customer service is a staple here at the Kona Kai, and we are fortunate to have stellar team members like Brian and Beverly to keep that positive tradition going. I will be sure to follow up with housekeeping to ensure that our high standard for cleanliness is maintained in each and every guest room. Our heated pool and comfortable lounge... More

rancho cucamonga,California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful place...serene location...very private...great happy hour drinks and food with great prices...such a relaxing place right in front of the bay. Sunrise and sunset so awesome...walking trails so picturesque. Gym has new and good machines. I even joined their Zumba class.pool area is so tranquil. Blues on Wednesday..good music

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Nathan N, Manager at Kona Kai Resort, responded to this review

I am jealous you got to Zumba, we get rave reviews about our fitness classes, and I am glad the Bourbon and Blues was a hit. Our location, services, and picturesque location make the right fit for a San Diego vacation. Please come and visit us again. Warmest wishes, Nathan N. More

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Additional Information about Kona Kai Resort

Also Known As:
Kona Kai Hotel San Diego
Kona Kai Hotel
Kona Kai Resort San Diego
Address: 1551 Shelter Island Dr, San Diego, CA 92106
Location: United States > California > San Diego
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kona Kai Resort 3*
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