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All 268 San Diego hotels

Kona Kai Resort

3.0 of 5 Hotel   |   1551 Shelter Island Dr, San Diego, CA 92106
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65%
Ranked #108 of 268 hotels in San Diego
A recent review
5 of 5 stars reviewed 4 days ago
Nathan H Mesa, Arizona
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677 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
New York City, New York
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First the location: the best end of Shelter Island, The best strip of land in San Diego. Then the buildings, a series of well planned three floor buildings interconnected, good sized rooms, well equipped, and a lovely central area with swimming pool and kiosk bar. It all has great potential. Then come the human factor: 1) to go from room... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

While we are glad to have welcomed you to our resort, we are disheartened to hear that so many aspects of your visit fell short of our goal in creating a pleasant stay for our guests. I would appreciate the opportunity to discuss your experiences further and hope that you will reach out to me. Warm regards, Rommel Gonzalez Hotel... More

Mesa, Arizona
1 review
5 of 5 stars Reviewed 4 days ago NEW

I haven't been to San Diego in some time and made plans to go over the 4th of July. I have been to the Kona Kai once before years ago and decided to stay again because of the location on Shelter Island and the service! To my surprise as I walked through the front doors and the place was beautifully... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We are so pleased to have had you and your family as our guests and to have learned that you had so many great experiences at our resort! Our team strives to create memorable visits and we are glad to hear that they, especially Jessica, achieved this for you. Thank you for your feedback and we hope you will be... More

Palm Springs, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I booked a stay at Kona Kai after viewing the website and its freshly redecorated lobby and rooms. After a little more research I discovered that the hotel was under construction. Luckily my stay was 2 weeks after the 4th of July re opening of the pool and restaurant. Do not let other bad reviews deter you. I will say... More

Was this review helpful? Yes 1
Rommel G, Manager at Kona Kai Resort, responded to this review

We are glad to have welcomed you to our resort and to learn that you enjoyed your visit so well. Our team is dedicated to creating a memorable experience for our guests as we strive to offer the finest in hospitality. As for our renovation, we are thrilled to showcase our new pool and dining areas. The renovation for our... More

Coto de Caza, California
Top Contributor
58 reviews 58 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I stayed at the Kona Kai for a few nights during Easter 2014. We had an upstairs king room with a balcony overlooking the marina. The room was clean and quite. The bed was great. Plenty of free parking within foot steps of our room.

Was this review helpful? Yes 1
Rommel G, Manager at Kona Kai Resort, responded to this review

We are glad to have welcomed you to our resort and we appreciate you taking the time to lend us your feedback. We are pleased you had a comfortable stay and hope to see you soon to enjoy visiting our property again. Please be aware we just completed the renovation for our pool and dining areas and it would be... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lot's of activities for the family, friends or couple. If you have a boat on a trailer, and you need a place to stay that has a marina, this is the place to go on Shelter Island San Diego. The municipal boat launch ramp is just down the block.

Was this review helpful? Yes 2
Rommel G, Manager at Kona Kai Resort, responded to this review

We couldn’t agree more! We are very excited about our renovated pool area with our new Tiki Bar and cabanas as well as our newly updated restaurant and bar. There is much to do here at our beautiful resort, Shelter Island and San Diego, including the accommodation of our guests with boats. Thank you for your feedback and we hope... More

Scottsdale, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights over the 4th of July. We had a bay view room which was great for watching fireworks. Others have complained about the construction and room quality. Our room was quiet, clean and comfortable with an older, but very well maintained bathroom. The location was great. Close to a lot of great dining and a very quiet... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

It was a pleasure to have welcomed you to the Kona Kai Resort & Marina and to hear that you enjoyed so many experiences at our place. We strive to provide a resort with many services that our guests can pursue at their leisure. We are thrilled with the new pool, restaurant and bar areas that we can display for... More

Mesa, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I will go back to Kona Kai, There were 18 of us and we had a blast, rooms were clean, property was beautiful and the staff were there for us if we needed anything. What a great vacation. The kids had fun on the beach behind the resort. Cannot wait to go back!!!!!

Was this review helpful? Yes 1
Rommel G, Manager at Kona Kai Resort, responded to this review

We are so glad that you and your family had the opportunity to visit our resort! We are very pleased to learn you had a great stay. We try our best to ensure our guests enjoy themselves at our property and with the many amenities we have to offer at our resort. It would be a pleasure to welcome you... More

San Diego
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We tried to check in around 2:30pm and were told that we could not check in till 4:00pm, which we knew, but that we did not have access to the pool while we were waiting on our room. That was super disappointing for my kids. We were also told that we would be called when a room was available. That... More

Was this review helpful? Yes 2
Rommel G, Manager at Kona Kai Resort, responded to this review

We are glad to have welcomed you to our resort and to learn that you enjoyed the hospitality from our team. We strive to provide memorable experiences for our guests. However, we are disheartened to learn about the service concerns you addressed above. Please be aware we will be reviewing your feedback with our team. In regards to our renovation,... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice older buildings in an awesome location. The rooms are clean too. Had a little incident with a centipede in my room but the maintenance guy eventually took care of it. The best sell for this hotel is the location.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

It was a pleasure to have welcomed you to our Kona Kai Resort & Marina and to learn you enjoyed the location of our property and that you had a pleasant stay. We are also pleased to know that our maintenance department addressed your needs as requested as we strive to respond to guests as quickly as possible. Thank you... More

Las Vegas, Nevada
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is pretty cool.. They are responsive to your needs and they helped us out. I like staying here and will be back again. One reason is the awesome location. I do recommend it for those looking to save a few bux and don't mind thats the resort is 5 star but the rooms are 3-4 stars.

Was this review helpful? Yes 1
Rommel G, Manager at Kona Kai Resort, responded to this review

We are very pleased that our team’s efforts created a pleasant stay for you. We aim to create a comfortable stay for our guests. We are fortunate to be on a peninsula with bay views to the south and marina views to the north. We are happy you will be staying with us again to enjoy our resort. Thank you... More

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Additional Information about Kona Kai Resort

Address: 1551 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kona Kai Resort 3*
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Also Known As:
Kona Kai Hotel San Diego
Kona Kai Resort San Diego

272 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#16 On the Beach Hotel in San Diego #22 Spa Hotel in San Diego
Hotel Class
Number of rooms
129

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