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Kona Kai Resort

3.0 of 5 Hotel   |   1551 Shelter Island Dr, San Diego, CA 92106
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Ranked #108 of 270 Hotels in San Diego
A recent review
5 of 5 stars reviewed yesterday
ebeyrooty Ridgefield, Washington
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751 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ridgefield, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

Beverly Boyd at the front deck was awesome and professional. The resort is gorgeous. The marina, yachts, beach, bonfires on one side; bay, schooners, speed boats, and seals on the other. Adorable rooms, large balconies, clean and pretty

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Houston, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I didn't give an 'excellent' rating as the spa/workout facility was under construction during my recent stay. I was attending a dance camp so I had most of my time filled with that but there was room for a massage/facial. I also would have loved to have the option to keep up with my work outs while on vacation. Otherwise... More

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Washington, D.C.
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Third year here and every year I love this hotel even more. SO SO GORGEOUS! The marina, yachts, beach, bonfires on one side; bay, schooners, speed boats, and seals on the other. Adorable rooms, large balconies, clean and pretty and will all be renovated for 2015. AND - the all-time friendliest, most professional, most helpful, courteous, prompt, well-mannered, appreciative staff... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We're humbled by the kindness of your review and elated to have such a loyal guest in you. The feedback is immensely appreciated, and we're happy to continually exceed your expectations, year after year. We look forward to those travels and memories to come and hope that you'll reach out in advance with anything that might make your return even... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Third year here and every year I love this hotel even more. SO SO GORGEOUS! The marina, yachts, beach, bonfires on one side; bay, schooners, speed boats, and seals on the other. Adorable rooms, large balconies, clean and pretty and will all be renovated for 2015. AND - the all-time friendliest, most professional, most helpful, courteous, prompt, well-mannered, appreciative staff... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We're humbled by the kindness of your review, Liza, and elated to have such a loyal guest in you. The feedback is immensely appreciated, and we're happy to continually exceed your expectations, year after year. We look forward to those travels and memories to come and hope that you'll reach out in advance with anything that might make your return... More

Florida
1 review
2 of 5 stars Reviewed 3 days ago NEW

Keep an eye on your debit/credit card transaction. They had charged my card erroneously twice. I called the accounting department regarding the charges. They said it will be fixed. Until now , they still have not returned my money.

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Rommel G, Manager at Kona Kai Resort, responded to this review

We're happy to have you as our valued guest and apologetic for this misunderstanding with billing. We hope that it has since cleared and encourage you to reach out with any remaining concerns you might have. We understand the frustrations this can cause and hope to showcase this and our mare typical attentiveness in your return travels. Best wishes until... More

St. George, Utah
1 review
5 of 5 stars Reviewed 3 days ago NEW

Enrique has been most helpful when I have been to this hotel. Being a senior traveling requires a little more help and he is always there and willing to help with bags and all. The front desk is most helpful.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

It's always a pleasure to hear from our loyal guests, and we're so glad that the front desk team, and Enrique in particular, continue to be so memorable in your visits. We look forward to sharing the feedback with them and to welcoming you back to even more of our signature hospitality. Safe travels and best wishes until then! Kindly,... More

San Diego, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Can't wait to go back!!!!!! It was my husband and I's 5th wedding anniversary last week. We wanted to do something nice but that didn't feel overboard. (We are professionals and live in OB) We wanted something that honored our anniversary but didn't feel pretentious nor overpriced! We had a friend recommend this restaurant to us. Since it was close... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

It's such a pleasure to have welcomed you both for this special occasion, Laura, and we're thrilled to hear that our team at Vessel Restaurant made the experience an even more memorable one. We take great care in affording an individual attention to each of our guest's needs, and we're happy that this came shining through in each of your... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was very nice. Very friendly. Kona Kai provided enough room for our dance event and all went very well. Would be nice if pool stayed open alittle longer in evening as it was so beautiful. Quiet conversation around firepit was awesome.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We're happy to have contributed our site and services to you event and to hear that it was a fluid and enjoyable one. We'd love to do the same, down the road, and we hope that you'll reach out to the team with any future booking needs; it would be a pleasure to welcome you back! Kindly, Rommel Gonzalez Hotel... More

Torrance, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

I loved everything about this resort, the beautiful décor to the great location, and the food was great. The room is a little small but good enough for a couple. The AC was really noisy, and the view from our room showed the construction in the parking lot. Overall, we had a great experience at the resort.

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

Thanks for your visit, enthusiasm, and your understanding of recent renovations as we work to bring you the very finest offerings the city has to offer. It's a pleasure to have shared this visit with you and to hear you enjoyed it so thoroughly. With our upgrades coming to a close, we hope to share even more of our trusted... More

Gambrills, Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay here was wonderful. Check in and out was excellent thanks to Beverly. Service was great. The location is beautiful and on the water. Everyone is pleasant and friendly. Loved it loved it loved it!

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

We're immensely proud of our team, and we look forward to sharing your kind words of their hospitality. It was an absolute pleasure to have welcomed you and to have made this visit such a memorable one, and we hope it won't be long before we're able to host you again. Please be sure to reach out the next time... More

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Additional Information about Kona Kai Resort

Address: 1551 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kona Kai Resort 3*
Number of rooms: 129
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Also Known As:
Kona Kai Hotel San Diego
Kona Kai Resort San Diego

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