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All 270 San Diego hotels

Kona Kai Resort

3.0 of 5 Hotel   |   1551 Shelter Island Dr, San Diego, CA 92106
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Ranked #104 of 270 hotels in San Diego
A recent review
3 of 5 stars reviewed yesterday
NewportBeachWords Newport Beach
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719 people have reviewed this hotel

Traveler rating
    268
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Canyon Country, CA
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

This place is not a resort. No difference between Best Western, but Best Western is better. Room was dirty and bathroom had some black mold at ceiling. Also the bathroom door is rottoned. The swimming pool is so dirty as well because of the seagulls. They pooped constantly in the pool. That is why the pool color is whitish. They... More

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Newport Beach
Top Contributor
73 reviews 73 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed yesterday NEW

I'll just put this simply - as a longtime 'KK' return Guest - the (new) Mngmnt. has taken what was a charming, intimate clubby setting, and tried to transform it into a 'trendy new' Resort. NOT working guys! This was a lovely little Waterfront (emphasis on the word little) property not designed for a Corporate-style, cold, modernized look - it... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the prettiest resort on shelter island, by FAR. Definitely have an upper level harbor view room- the view is beautiful. The room is really tropical style and very clean. Beds are comfortable enough. I like that the toilet/shower area was in a separate room than the sink. However the bathroom did not have any furniture or shelving to... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

We're so glad to have welcomed you, Esther, and to hear that the warm hospitality of our team and scenic views helped to make your visit that much more enjoyable. We also appreciate the feedback regarding offerings within your respective room, and this is something we'll certainly explore as we finish up with renovations to bring you the finest resort... More

Santa Barbara, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are a retired couple and love to take an afternoon nap. We had checked the Best Western on Shelter Island which was ok but a lot of hallway noise. As my wife tried to nap I drove to the end of the Island and Discovered the Kona Kai. The spacious lobby and a friendly staff greeted me. It was... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

It's such a pleasure to have welcomed you to our resort and to hear that you enjoyed the experience so thoroughly. As noted, we're in the concluded stages of our renovation, and we look forward to hosting you again and to showcasing the continued evolution of our property. We hope it won't be long before travels return you our way!... More

Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Chose this hotel again, after having such a wonderful stay last year. Not quite the same this year. My biggest problem with them was housekeeping . The room looked clean until you started to move around in it. Behind our door curtains we found dirty socks from someone who previously stayed there. Our lamps were dusty... I was a bit... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

While we're glad to have welcomed you back, we're certainly sorry to hear that elements of your return missed the mark this time around. We will quickly address and correct these shortcomings with our team to ensure our more typical attentiveness is consistently displayed across all facets of the property, and we encourage you to reach out to our management... More

Temecula, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful resort and such a relaxing environment! When you want to get away from it all this is the place to go. We had a wonderful room with a king bed and balcony overlooking the marina and private beach. We enjoyed sitting out there day and night. This is located on Shelter Island and the area is... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

We're so glad to have welcomed you to our Kona Kai Resort and to hear that you've enjoyed the experience so thoroughly. We're proud to offer a relaxing escape from it all in our tranquil comforts, and we thank you for sharing this with such enthusiasm. We hope to welcome you back again the next time you're in San Diego!... More

Southern Cal.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful grounds. great service. On Saturdays out at the pool there is very loud dj music being played until dinner time. The pool is very crowded then but clears out before the dinner hour. If you do not like the type of music being played "today", don't go. And get a room far away from the pool area. But you... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

We're so glad to have welcomed you to our Kona Kai Resort and to hear that the experience was an enjoyable one. We do apologize for any inconveniences associated with our pool festivities, and it would be pleasure to offer you one of the more tranquil rooms on site the next time you join us. Please be sure to reach... More

Millbrae, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First off, I want to thank the staff at the Kona Kai for a great experience. From Cashe at check-in, to Beverly and Diego at check-out, the staff made this mini vacation great. The hotel is great. It's a little gem at the end of Shelter Island. Secluded enough from all the tourists attractions, but close enough to get to... More

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Rommel G, Manager at Kona Kai Resort, responded to this review

It's a pleasure to have shared this experience with you and your family, and we appreciate the kind feedback of your visit. We're thrilled that the hospitality of our team helped to bookend your stay in such memorable ways, and we look forward to sharing the feedback with them. We'd love to welcome you back and to showcase even more... More

Seattle
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself isn't a 4 star hotel, but I had a great experience at the Kona Kai a couple of weeks ago and would definitely return. It's not a really large hotel so has a more intimate feel and a beautiful location. I did an early check in and originally got a room looking out to a construction area,... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

Many thanks for being our guest and for taking the time to lend us this thoughtful feedback of your Kona Kai experience. As you've noted, we're in the final stages of our renovation, and we're excited to share a site to match the acclaimed services of our team. It would be a pleasure to host you again the next time... More

San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Kona Kai for a 3 day stay-cation....wonderful location, wonderful staff, wonderful hotel! The decor is beautiful and modern, the desk staff is SUPER friendly and helpful (shout out to Beverly, Cashe, Diego, and Nicky for being great) and the pool/beach is a wonderful perk. The area is quiet to drive bikes around, there... More

Was this review helpful? Yes
Rommel G, Manager at Kona Kai Resort, responded to this review

It's such a pleasure to share our site and hospitality with local residents like yourself, and we're thrilled that you enjoyed the experience so thoroughly. We look forward to offering this feedback to the team and hope to see more of you soon. Whether for a an inviting meal or a relaxing, overnight stay, we'd love to share even more... More

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Additional Information about Kona Kai Resort

Address: 1551 Shelter Island Dr, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kona Kai Resort 3*
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Also Known As:
Kona Kai Hotel San Diego
Kona Kai Resort San Diego

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#16 On the Beach Hotel in San Diego #22 Spa Hotel in San Diego
Hotel Class
Number of rooms
129

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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