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BEST WESTERN Americana Inn

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815 W. San Ysidro Blvd, San Diego, CA 92173-1827
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BEST WESTERN Americana Inn
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very clean, free parking, free breakfast, free wifi. Very close to the border and not too far from the San Diego zoo, Aquatica and Seaworld. Not a five star hotel, but in my opinion a good four. Will be staying here again.

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much for the kind words, we really do try to make your stay comfortable and we thank you for the feedback and can't wait to see you again!! More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

This was worse place I ever seen when it came to front desk and maids the front desk clerk named Martha worships Satan told me herself wow I seen maids taking two hour lunches and gossip and talk about guests in Spanish just cause some of the guests didn't understand what they were saying its a hive of gossip and... More 

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We do our very best to create a clean comfortable environment for our guests. Our staff works hard to accommodate everyone the single traveler, families and corporate guests and we love our guests and our reviews reflect this. We really appreciate your feedback and understand that everyone has a level of comfort and we apologize for missing the mark. We... More 

Calgary, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean and we had no issues with anything. It's nice that they have a microwave in the room. It's a little far from most attractions in San Diego, as it's about 30 mins to get to downtown San Diego and longer if you want to visit other places such as Sunset Beach or La Jolla Coves. Of... More 

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

You hit the nail on the head, we are about 15 mi from downtown and depending on traffic it can be 20 to 30 minutes, we are good for central activities and we are close the the Seaworld Aquatica and the Sleeptrain Amphitheater, Great Outlet stores Las Americas and Mexico, and yes a bit further for No County activities. However... More 

Albuquerque
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tried to make reservations on holiday weekend in San Diego, so I called BW and asked for any room in the San Diego area. They said this was the last room available - at all of their hotels for this weekend. I took it. I found out later is was a few miles from the border. Given the circumstances of... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, we appreciate the kind words and we really appreciate your patronage. More 

Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price and location, this was a good deal. We needed to stay close to the border for my medical treatments in Tijuana, but we wanted to stay stateside since we have our kiddos with us. The shuttle included in the price to transport me back and forth to the clinic has been awesome!

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, we are very happy that we are able to accommodate our guests that travel to Mexico for medical treatments, We appreciate the feedback and your patronage! We wish you well and send positive thoughts to you and your family. More 

Sacramento, California
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I hadn't stayed in a Best Western in ages but I was very pleased with our stay. The front desk staff were fantastic. So helpful with anything we asked. The maid service was spotty. Didn't always do thorough job of cleaning room but nothing we couldn't live with. Many choices for breakfast unless you can't eat wheat like me. But... More 

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for choosing the Best Western, we appreciate your patronage. Our apologies for no rooms safe, but if you have something that needs to be locked up we can accommodate our guests. We do have complimentary toiletries, however they are in wall dispensers and not in bottles to take home. We do understand that many people have wheat allergies... More 

Las Vegas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

I have been a huge fan on Best Western Hotel Chain, and this was my first time in San Diego using this chain. I was not dissapointed. The Best Western Americana Inn was wonderful, good service, nice and confortable rooms and nice people. Highly recommended

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the feedback, we really appreciate it! We do our best to make our guests feel comfortable and it is always great to hear the positive feedback. We know you have a choice and we thank you for choosing us and we hope that you come back again when you come to San Diego! More 

Buckeye
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 12, 2015

A nice hotel close to the International border. Also close to outlet mall and San Diego. A little weird having a window in the shower. Very friendly staff. Clean property. Overall a good value hotel...

Review collected in partnership with Best Western

Was this review helpful? Yes 3
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you we do try to keep our hotel clean and comfortable,, we agree the location to the Las Americas Outlet Mall and the border is great!! Please come back and visit us if you are in the area! More 

Ridgefield, United States
1 review
5 of 5 stars Reviewed May 6, 2015

We stayed at this hotel to have dental work done in Tijuana. It is close to the border (2 miles) and easily accessible by bus or walking to the border. The breakfast was great, the room was fine. The hotel could use some higher quality of towels and amenities such as shampoo/conditioner. The bed was comfortable and the sheets were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the feedback, yes we have forwarded on the request for separate shampoo/conditioner! Thank you for the kind words, we appreciate it! More 

Hudson's Hope
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2015

I was very satisfied with this hotel. The beds and the room were clean and the desk clerk was especially helpful. I would recommend this hotel. I would stay in this hotel if I can down to San Diego and needed to be in that area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the kind words, we really appreciate it, as we do try to be helpful and accommodating, we know you have a choice and we are glad your chose us! We look forward to your return! More 

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