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BEST WESTERN Americana Inn

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815 W. San Ysidro Blvd, San Diego, CA 92173-1827
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BEST WESTERN Americana Inn
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BEST WESTERN Americana Inn
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150 reviews from our community

Traveler rating
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    57
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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American Fork, Utah
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Considering the price and location, I wasn't expecting much but was totally surprised. Great location, safe, clean, wonderful breakfast. I would stay here again and again. This place was recommended to us by friends who stay here regularly. I can see why.

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much, we really appreciate the kind words and your patronage, we do our best to give a little extra and we really appreciate that you enjoyed your stay. Please do come back! More 

Ogden, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

they changed the on line quote when I arrived because I used the shuttle. that should have been an option when I made the reservation so there were no surprises at check in. The cost was extremely high for what we received.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We sincerely appreciate your feedback and will discuss this, we do not change online quotes, our front desk clerks that check you in do not have the option to change quotes, and we have 3 different quotes online, however none of them include the shuttle and for the shuttle there is an extra charge, we are very sorry that you... More 

Athens, Greece
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent stay in this Hotel. Room was quite big and comfortable with all the amenities. There was also a window in the bath and by keeping it open we had a lot of fresh air. Hard to find it in other places. When we reached the reception on arrival we had to wait a little bit in... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much, we see that you are from Greece, so it seems you are a world traveler!! We thank you for the kind words and it really means a lot that you have given us your stamp of approval. If you are ever in our area again, please do come back we thank you for your patronage! More 

Calexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has always received me with friendly smiles and are always there to help you out with any concerns you have. they go out of there way for you. It is located near shopping centers, it has many places for you to go and eat around the hotel, gas stations, grocery stores

Review collected in partnership with Best Western

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you we do pride ourselves with great customer service, but it is always nice to hear it from our guests!! Thanks for the feedback, we know that you have a choice and we are glad hat you continue to choose us! Best of luck in your travels. More 

northridge, ca
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stay here to take the shuttle to the medical clinic in Tijuana. The rooms are comfortable and clean, except for the carpets--they could use a shampooing. There is a nice body foam soap in the shower, so I bring my own shampoo & conditioner. The rooms in the back are much quieter than the ones in the front by... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for your patronage and your kind words, We wish you were visiting under different circumstances, however we know you have a choice and we are glad you choose us! More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2015

I went there to soak up the San Diego life and have fun with my family instead we were in a very sketchy neighborhood, I didn't even feel comfortable being outside by myself.. It was filthy my children's feet were blacker then black after only an hour of being in the hotel... People let there kids run free and smoke... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We appreciate the feedback, We understand that everyone has a level of comfort and we are sorry that your needs were not met. We are not in the heart of San Diego, we are very near the Mexican border and we have many families that stay with is and corporate travel as well as people who cross the border to... More 

Tujunga, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

We were going over to Tijuana for a night out, but wanted to spend the night on the US side. This was super close to the border, and was perfectly comfortable. They allowed us a late checkout which gave us extra sleep before our drive home. It was great.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the feedback, we are glad that we could accommodate your request! Please do come again! More 

northridge, ca
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2015

We use this hotel because they have a medical shuttle that takes us to a clinic in Tijuana & then picks us up. The rooms at the back of the building have firmer mattresses, which is what I prefer. This is a basic hotel but comfortable. I bring my own shampoo & conditioner because the shower only has a nice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, we really appreciate your feedback, we hope that when you are back this way, you stay with us! We are working on the soap situation! Thanks Again! More 

San Diego, California
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 17, 2015

I was in a hurry when I booked this hotel, saw the San Diego address and didn't realize it's actually south of Chula Vista and National City. Oh well, can't really fault a hotel for its location. I imagine if you want to visit the outlets or Tijuana it would be nice. For Sea World and downtown San Diego it's... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Yes it is true we are about 15 miles from Seaworld and downtown, it is a straight freeway shot so it isn't too bad of a drive, and we agree it is a good location for many south bay activities from the taking in a concert at the Amphitheater to visiting Mexico and during the summer checking our "Seaworld's Water... More 

riverton,utah
Top Contributor
128 reviews 128 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 17, 2015

Very clean,wide open, ground floor unit.. Breakfast was nice front desk was helpful..convenient location,,easy on easy off the freeway. Good flat screen tv bed was comfortable and had plenty of pillows

Was this review helpful? Yes 3
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much for the great review and feedback, we could not have said it better, it means a great deal coming from a seasoned traveler! We have a great hotel in a great location, with a Coco's as well as fast food right in our parking lot! We do hope you come back again and visit us! Thank... More 

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