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BEST WESTERN Americana Inn

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815 W. San Ysidro Blvd, San Diego, CA 92173-1827
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BEST WESTERN Americana Inn
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BEST WESTERN Americana Inn
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155 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buckeye
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A nice hotel close to the International border. Also close to outlet mall and San Diego. A little weird having a window in the shower. Very friendly staff. Clean property. Overall a good value hotel...

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you we do try to keep our hotel clean and comfortable,, we agree the location to the Las Americas Outlet Mall and the border is great!! Please come back and visit us if you are in the area! More 

Ridgefield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel to have dental work done in Tijuana. It is close to the border (2 miles) and easily accessible by bus or walking to the border. The breakfast was great, the room was fine. The hotel could use some higher quality of towels and amenities such as shampoo/conditioner. The bed was comfortable and the sheets were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the feedback, yes we have forwarded on the request for separate shampoo/conditioner! Thank you for the kind words, we appreciate it! More 

Hudson's Hope
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very satisfied with this hotel. The beds and the room were clean and the desk clerk was especially helpful. I would recommend this hotel. I would stay in this hotel if I can down to San Diego and needed to be in that area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the kind words, we really appreciate it, as we do try to be helpful and accommodating, we know you have a choice and we are glad your chose us! We look forward to your return! More 

Livermore, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good service, friendly staff, very clean room. Only stayed one night so didn't need too much, but check in was easy and friendly and the rooms we stocked and clean. Slight problem with the air conditioner, but we worked it out.

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the kind words, We do try to keep a comfortable clean hotel! We really appreciate your feedback and hope that if you are in the area you come back and visit us! More 

Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were here for a month for medical reasons commuting the border daily to Tijuana. The rooms were clean spacious and well maintained. As a launch point into Mexico it is very nice. The free shuttle service to the many clinics in Tijuana is extremely handy. With bus service at the front door making a downtown San Diego excursion quick... More 

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for your feedback, we do listen and we do care, it is not about the money or paying for a "good" internet service. We have switched companies, It has to do with many things, one of those issues are that our WiFi roams into mexico and at times what content is streaming with many patrons etc.. In any... More 

American Fork, Utah
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 13, 2015

Considering the price and location, I wasn't expecting much but was totally surprised. Great location, safe, clean, wonderful breakfast. I would stay here again and again. This place was recommended to us by friends who stay here regularly. I can see why.

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much, we really appreciate the kind words and your patronage, we do our best to give a little extra and we really appreciate that you enjoyed your stay. Please do come back! More 

Ogden, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 29, 2015

they changed the on line quote when I arrived because I used the shuttle. that should have been an option when I made the reservation so there were no surprises at check in. The cost was extremely high for what we received.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We sincerely appreciate your feedback and will discuss this, we do not change online quotes, our front desk clerks that check you in do not have the option to change quotes, and we have 3 different quotes online, however none of them include the shuttle and for the shuttle there is an extra charge, we are very sorry that you... More 

Athens, Greece
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 29, 2015

We had an excellent stay in this Hotel. Room was quite big and comfortable with all the amenities. There was also a window in the bath and by keeping it open we had a lot of fresh air. Hard to find it in other places. When we reached the reception on arrival we had to wait a little bit in... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much, we see that you are from Greece, so it seems you are a world traveler!! We thank you for the kind words and it really means a lot that you have given us your stamp of approval. If you are ever in our area again, please do come back we thank you for your patronage! More 

Calexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2015

This hotel has always received me with friendly smiles and are always there to help you out with any concerns you have. they go out of there way for you. It is located near shopping centers, it has many places for you to go and eat around the hotel, gas stations, grocery stores

Review collected in partnership with Best Western

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you we do pride ourselves with great customer service, but it is always nice to hear it from our guests!! Thanks for the feedback, we know that you have a choice and we are glad hat you continue to choose us! Best of luck in your travels. More 

northridge, ca
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stay here to take the shuttle to the medical clinic in Tijuana. The rooms are comfortable and clean, except for the carpets--they could use a shampooing. There is a nice body foam soap in the shower, so I bring my own shampoo & conditioner. The rooms in the back are much quieter than the ones in the front by... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for your patronage and your kind words, We wish you were visiting under different circumstances, however we know you have a choice and we are glad you choose us! More 

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