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BEST WESTERN Americana Inn

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815 W. San Ysidro Blvd, San Diego, CA 92173-1827
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BEST WESTERN Americana Inn
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172 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burbank, California
5 of 5 stars Reviewed 2 days ago NEW

This is the best for going into Tijuana for treatment. My king room was comfortable, great bed, great shower, microwave, free WiFi, free parking and plenty of shops, places to eat near by. I always take my own coffee maker but they have a small one. The small fridge has a freezer compartment which kept my ice blocks frozen. I... More 

Review collected in partnership with Best Western

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros :- 1. Price 2.Breakfast 3.Wifi works 4. Rooms are spacious Cons:- 1. Location is a little bit away(Near to border) from most visited places but you can always drive to downtown/La Jolla and the drive isn't bad.

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thanks you so much! You are correct it is not too far of a drive to get to most places, however if you are planning on going to Legoland or more North County attractions our hotel is too far South. We appreciate the compliments and hope you come back again! Take Care and safe travels. More 

Yuma, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Breakfast was not what it was offerred on the website. Just pastries, cereal and hard boil eggs.. NOT GOOD at all.. The breakfast images on the webiste indicated that there is waffles and other good items. However the lady that let me check in early was super great. The room had an odor but the property was nice and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We are very sorry that you did not receive the breakfast in which we offer as we do have everything that is mentioned, I appreciate the heads up and will remind the property manager that we need to make sure there is enough for everyone! Thanks again, we appreciate your patronage! More 

Las Vegas, Nevada
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A spider has bitten in bed. We contacted booking.com. The Answer after 10 Days: „We can not help you“. We contacted Best Western Americana Inn direct. The Answer two times in a row: „We are not finding a reservation under your name in our system. That is a poor customer Service. We paid $546.68 and you will not find my... More 

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We appreciate you sharing this information, As mentioned on the other review site, we apologize that this has not been handled in a more timely manner, however we have been in touch with booking .com and you and we are trying our best to come to a resolution for all parties involved. Thank you for your understanding in this matter. More 

Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice stay, everything was clean and well maintained. Nice breakfast, clean pool. IWifi internet was good. Very helpful staff. Definitely will stay here again, next time we need to be in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thanks for the feedback, we are glad you enjoyed your stay and we do hope that you come back and see us again! More 

Reno, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff was pleasant and helpful and the hotel was okay overall, but the beds were very uncomfortable - stiff - and the breakfast room was very cramped, but they do let you take it back to your room, which works. Make sure you bring all your own bathroom supplies as they only have a bar of hand soap and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the feedback, we appreciate it. More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very clean, free parking, free breakfast, free wifi. Very close to the border and not too far from the San Diego zoo, Aquatica and Seaworld. Not a five star hotel, but in my opinion a good four. Will be staying here again.

Was this review helpful? Yes 4
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you so much for the kind words, we really do try to make your stay comfortable and we thank you for the feedback and can't wait to see you again!! More 

1 review
1 of 5 stars Reviewed June 26, 2015 via mobile

This was worse place I ever seen when it came to front desk and maids the front desk clerk named Martha worships Satan told me herself wow I seen maids taking two hour lunches and gossip and talk about guests in Spanish just cause some of the guests didn't understand what they were saying its a hive of gossip and... More 

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We do our very best to create a clean comfortable environment for our guests. Our staff works hard to accommodate everyone the single traveler, families and corporate guests and we love our guests and our reviews reflect this. We really appreciate your feedback and understand that everyone has a level of comfort and we apologize for missing the mark. We... More 

Calgary, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

The hotel was clean and we had no issues with anything. It's nice that they have a microwave in the room. It's a little far from most attractions in San Diego, as it's about 30 mins to get to downtown San Diego and longer if you want to visit other places such as Sunset Beach or La Jolla Coves. Of... More 

Was this review helpful? Yes 3
P K, Manager at BEST WESTERN Americana Inn, responded to this review

You hit the nail on the head, we are about 15 mi from downtown and depending on traffic it can be 20 to 30 minutes, we are good for central activities and we are close the the Seaworld Aquatica and the Sleeptrain Amphitheater, Great Outlet stores Las Americas and Mexico, and yes a bit further for No County activities. However... More 

Albuquerque
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 19, 2015

Tried to make reservations on holiday weekend in San Diego, so I called BW and asked for any room in the San Diego area. They said this was the last room available - at all of their hotels for this weekend. I took it. I found out later is was a few miles from the border. Given the circumstances of... More 

Was this review helpful? Yes 2
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, we appreciate the kind words and we really appreciate your patronage. More 

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