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BEST WESTERN Americana Inn

2.0 of 5 815 W. San Ysidro Blvd, San Diego, CA 92173-1827
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BEST WESTERN Americana Inn
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BEST WESTERN Americana Inn
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134 reviews from our community

Traveler rating
    45
    53
    23
    7
    6
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46
31
19
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (27)
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1 review
3 of 5 stars Reviewed 2 weeks ago

We stay in the BW Americana for the shuttle to Mexico medical clinic. On other nights we stay elsewhere because we can get an equally good room for much less cost. The rooms are always clean and the service throughout the week is always very good. The staff is cordial and helpful when needed. We usually quite enjoy our stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, Yes the shuttle is a great help to those crossing the border for medical treatments. We do have the regular breakfast Hot Waffles, Hot and Cold Cereal, Bagels with Cream Cheese, Coffee,Tea, juice, milk, and a fruit, however we now have also included on occasion a wonderful Mexican side dish (which is hot). We thank you for the... More 

Arroyo Grande, California
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 10, 2014

I visit the Bio Medical Clinic in Tijuana, Mexico, several times a year and always stay at this hotel. The staff is bilingual (English and Spanish) and extremely helpful. The rooms are clean and comfortable with refrigerators and coffee makers. They are also roomy with very comfortable beds. The morning breakfast has both quality and variety. This hotel is a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you Kay! We could not have said it better, We understand you have many choices and we are very happy that you choose us. We appreciate your business! Thanks Again! More 

hemet, United States
1 review
4 of 5 stars Reviewed November 26, 2014

It was very clean not like other places and the staff as well as the other tenants were very nice. I would stay there again and I would recommended it to others. I felt safe leaving my family there wile I went to work it wasn't all sleazy. The pool was very nice as was the rest of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you we do appreciate the kind words and your feedback, we too think we have a great location and good customer service and a family friendly hotel. Please come back to stay with us again! More 

Sacramento, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

You can't go wrong with a Best Western. We drove down from northern CA in the middle of the night and arrived at the hotel around 4am. The staff was at the window and checked us into our very clean, warm room. When we woke up the next morning, we found that their "continental breakfast" was delicious! I had huevos... More 

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the kind words, we try in our way to make your stay comfortable and inviting, Customer service is important to us, we always have all of the breakfast regulars, like coffee and tea and juice and cold and hot cereal and Hot waffles, however as of late we have added a great choice of Chilaquiles, we are... More 

Todos Santos, Mexico
1 review
5 of 5 stars Reviewed November 14, 2014

We were told by a friend that this was a pleasant place to stay. When we arrived and told the desk clerk we had a lot of luggage to take in with us, she recommended a hotel down the road since all of her easy access rooms were taken and they didn't have an elevator. We drove down to the... More 

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Well, we really do appreciate the kind words. We try our best to make our guests comfortable, even if this means recommending somewhere else. We are happy that you were able to make it work regarding the luggage and our stairs. We appreciate your feedback and we thank you for choosing us and hope that you if you are in... More 

Idaho Falls, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

Handy location when doing business at the border. Clean rooms, friendly bilingual staff. We stay here every time we make a run to the border (as long as we don't have the dog since they don't accept pets).

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, we know you have a choice and we are happy that you are a returning customer that chooses us!, We love this location as well not far from downtown and yet very near the border of Mexico. Thanks for the feedback! We look forward to seeing you again! More 

2 reviews
1 of 5 stars Reviewed October 27, 2014

This was the worst experience at a Best Western that I have ever had. I only stay in Best Western hotels because they have a standard of professionalism and cleanliness. This hotel had unhelpful staff when I brought the issues to their attention. The room had a coffee pot with old coffee and a used coffee pod in the basket,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We understand that everyone has a level of comfort. So we do apologize if you were uncomfortable in anyway. If you read our reviews, we are known for great customer service and our hotel in upgraded and clean. We are sorry that your coffee maker was not working and we understand that is an inconvenience, however we have only 1... More 

Vacaville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

This room was by far the best hotel I have ever stayed in. The bed/pillows were so comfortable, the room clean. I always have to inspect the bathroom for mold anywhere I stay because of an allergy I have, bathroom spotless!! I really did not want to leave! Continental breakfast was very good. They had freshly made waffels, hard boiled... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
P K, Manager at BEST WESTERN Americana Inn, responded to this review

We really do appreciate the kind words, we do have the most comfortable beds and a great location. We try to make our guests stay their home away form home. Thank you for noticing, we will let our staff know! We understand that you have a choice and we are very glad you chose us and hope that if you... More 

Mulege, Mexico
1 review
5 of 5 stars Reviewed October 10, 2014

Very nice motel in a good neighborhood. Easy access to both the Border and Downtown. Quiet, comfortable, clean and our room was quite large with a sofa. We plan to stay here whenever we travel from Mexico into the U.S. Breakfast was satisfactory and the Staff was friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you for the kind words, Yes we do have a great location near the border yet still not too far from downtown San Diego, We appreciate the feedback and try to make a difference with our guests and so we thankyou for noticing and are happy that you are a returning guest! More 

Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2014

Stayed here one night. The room was modern-ish, clean, spacious and the wifi worked better than most hotels I've been to recently. Very good value for the price. Location was great; only a minute off the highway and about a 15 minute drive from the zoo and other San Diego attractions. Would definitely stay here again and for longer stays.

Was this review helpful? Yes
P K, Manager at BEST WESTERN Americana Inn, responded to this review

Thank you, yes we are not far from some of the San Diego major attractions, and we have upgraded our hotel, we appreciate that you noticed. Thank you for the feedback and we really do hope that if you are in the area you come back and stay with us! More 

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Additional Information about BEST WESTERN Americana Inn

Address: 815 W. San Ysidro Blvd, San Diego, CA 92173-1827
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Americana Inn 2*
Number of rooms: 120
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Also Known As:
Best Western Americana Hotel San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#9 Best Value Hotel in San Diego

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