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The US Grant

5.0 of 5 326 Broadway, San Diego, CA 92101
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The US Grant
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The US Grant
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1,736 reviews from our community

Traveler rating
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    435
    141
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel while on business. Architecturally beautiful. Has a nice history behind it which was depicted through pictures on the walls throughout the hotel. Room was very nice. Beds comfortable. Bathroom immaculately clean. Room service was prompt & food was very good (food was brought up on a rolling cart which stayed in the room until finished with... More

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Leeds
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Brilliant place to end our visit to California. All the staff were friendly and welcoming, this is a striking historic hotel but we found no stuffiness. Our room was spacious, light and clean. A coffee maker was provided on request and despite a conference and entertainment / dance taking place we found the room quiet. Would return tomorrow. The restaurant... More

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Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Would not visit again. Hallways and rooms generally dark unless window shades are open - including in bathroom, but you can't leave bathroom shade open unless you do don't mind if others can see in. First and both rooms had nasty odor (musty/backed up toilet smell). Complained to housekeeping in first room as soon as I arrived. They sprayed freshener... More

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Robert B, Manager at The US Grant, responded to this review

As it is with so many things in life, the good and the bad are often side by side... referring to the beautiful reviews we mostly have the pleasure answering. It of course saddens us quite a bit to read about how you disliked your recent stay with us, LLL-FHNY. Yes you are correct; our historic property does have rather... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was lucky enough to stay at this hotel for a work event. Loved it. Here are some reasons why: 1) I forgot my charger in my room and they mailed it to me for free! 2) They have these handy little "running maps" on a little card showing a 3 and 5 mile path. 3) Everyone was super nice... More

Was this review helpful? Yes 1
Mission Viejo, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I chose this hotel for a midweek visit close to our son in college for his birthday. I noticed a "sale" on one of the hotel websites I frequent and the deal was too good to pass up. I had never been here or heard about it, but after reading reviews of the Gaslamp Quarter on tripadvisor.com,... More

Was this review helpful? Yes 3
Toronto, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel that has managed to keep the feel of the period, and provide up to date amenities. Not easy to do! The art is all original, there are interesting pieces on display in the lobby. I stayed for 6 days in September and must say that they provide wonderful service. My only complaint is the lack... More

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for your 5 star review! We are so pleased to hear that over your nice long stay with us we exceeded your expectations. I apologize for whatever may have occurred service wise in the restaurant; I hope the food itself exceeded your expectations as we take great pride in our culinary offering. Fortunately we have such a great... More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I with another couple recently stayed two nights at the US Grant Hotel and would like to share some of our thoughts and concerns. First, we have no complaints about the staff including the bellhop and the valet assistants. They were very helpful and courteous. However, we were dissatisfied with some of the incidental charges including $13.95... More

Was this review helpful? Yes 4
Jared D, Front Office Manager at The US Grant, responded to this review

I am always saddened to hear a review along the lines of "everything was great, service was excellent however paying for internet and parking hurt my experience"... on one hand we pride ourselves on service, the building, the history, the heritage and everything experience we provide for the guest and to see it brought from a 5 to a three... More

Sylvan Lake, Alberta
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I stayed here for 2 nights this September. I selected the US Grant based on my love for historic architecture & the high traveller ratings; our expectations were exceeded! This hotel was built in 1910 by Ulysses S Grant Jr.- it was one of the most opulent accommodations of its time, boasting private baths in each suite.... More

Was this review helpful? Yes 2
Jared D, Front Office Manager at The US Grant, responded to this review

That is quite a review Krista and thank you so much for sharing it with our e-followers! Best hotel room of all time, we are truly honored. I am also honored that the staff services, location and restaurant all exceeded your expectations as well. We look forward to welcoming you back! Jared, Director of Front Office More

Contributor
15 reviews 15 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is very tough writing a review for a hotel you want to give love to, but just can't because of several little things that take away from the experience. So, I'll do my best to give props where due, but also be honest where the mark was missed. My wife and I were looking for a weekend getaway over... More

Was this review helpful? Yes 7
Robert B, Manager at The US Grant, responded to this review

Your review was very detailed, YOPP and the two pictures in high resolution were very informative, thank you for that. Did you know that there are now a whopping 790+ pictures of our historic property available on this site, that were taken by discerning explorers such as yourself? Great coverage indeed. We of course remember this unfortunate incident and that... More

Portland, Oregon
Top Contributor
94 reviews 94 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here a couple of weeks ago while attending a wedding. Great location, with walking distance to the Gas Lamp District restaurants. The first person we met at the Parking Valet area was Eddy. He is very professional and what an asset to the U.S.Grant Hotel. Sometimes the first person you meet at a hotel sets your attitude. This... More

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

You actually hit on a really important service point; the first contact. Fortunately, our Ace Valet team is the best of the best and continually set us up for success from first meeting to final farewell. Thank you for the review! I would like to formally request the list of the other "best in the area" hotels to see what... More

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Additional Information about The US Grant

Address: 326 Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The US Grant 5*
Number of rooms: 270
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Also Known As:
The Us Grant Hotel San Diego
Us Grant San Diego

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