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The US Grant

#41 of 270 Hotels in San Diego
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326 Broadway, San Diego, CA 92101
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1,857 reviews from our community

Traveler rating
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    470
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

In 25 years of business travel we have never had a hotel cancel a "credit card guaranteed" reservation without explanation leaving a group of 7 professionals scrambling to make arrangements for an large conference in San Diego during the first week of May. We've now secured a reservation elsewhere and quite laughably the US Grant has just come back to... More 

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Knoxville, Tennessee
Top Contributor
280 reviews 280 reviews
42 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a conference here and spent 5 nights. The hotel is historic and very nice. The staff is professional and will always assist you. The rooms are comfortable. It is a downtown hotel so there are the usual city noises at night but that is to be expected. The location is in the Gaslamp District so most activities can... More 

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Veneta, Oregon
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

San Diego is a great walking city, and the Grant is in a perfect spot to walk to the Gaslamp District, Petco Field, the ocean, places to rent bikes. The hotel is very luxurious with FABULOUS beds. It can be a tad noisy and if you want a place that has a pool, this is not it. Free WiFi in... More 

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for the praise and especially for enjoying our fabulous beds! There was a comment a few below this that had a different opinion of the beds and I was so surprised since generally your feedback is the kind we hear often. Thank you for sharing and we look forward to welcoming you back! Jared, Director of Front Office More 

San Diego, California
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

The US Grant is one of the iconic San Diego buildings. In fact, besides The Del Coronado, it is the most recognizable SD hotel. Not only is the architecture beautiful but it's downtown location is the envy of many other properties. It has easy walking access to the bay (Seaport Village, the USS Midway, the Star of India, and convention... More 

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Oh! The "envy of other properties" I like that! I may steal that phrase and use it down the way Derek Thank you for sharing it and for your word craft! Jared, Director of Front Office More 

San Diego, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff in this hotel are extremely helpful.The hotel and the rooms are also stunning especially the lights on the outside.The beds are also extremely comfy and the staff provided a really comfy rollaway free of charge. Would recommend to any who is on a business in downtown San Diego or on a city break.

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for the praise Kate and we are happy to help and guide whenever we can. We look forward to welcoming you back soon! Jared, Director of Front Office More 

Grand Prairie, Texas
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

Very nice property. Service across the board was excellent. Dinner in the Grant Grill was exceptional. We were on a budget so we only ate in the Grant Grill one time. Would like to have eaten there more, but it is pricey. There are plenty of other options within walking distance, but no other options within the hotel other than... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

And we look forward to welcoming you and any other presidents back to visit as well! Thank you for the praise of the lobby and ambiance that we have created here and thank you for sharing your experience with our online community! Jared, Director of Front Office More 

Orlando
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are part of the Starwood SPG program, I highly recommend this hotel. Jared at the front desk is terrific. Given a wonderful SPG upgrade. The hotel restaurant - the Grant Grill - is not your typical hotel fare. Wonderful experience. We all are longing to return.

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Stop you are making me blush! Our sincerest gratitude for your kind praise and yes we certainly have a special experience in our Grant Grill. We look forward to welcoming you back! Jared, Director of Front Office More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, the hotel lobby and lounge area were nice and at a 5-star level. The bellmen and concierge service provided excellent services and they also have a gorgeous art gallery that had some extravagant art. This place has great potential and people! With that said, this place needs an upgrade. Many reviewer's have commented on large stains in the carpet... More 

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

You know, since this review specifically asked for a good explanation of things, let's go ahead and set some misinformation straight. First off: the US Grant Hotel is NOT a 5 star hotel. Alot of people think so and we have the service to defend it. Why the confusion? Social Media. Now every major site has some form of ranking... More 

Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was hesitated before booking .. As I read to many comments about this hotel , I was so scared what will I face and thank god I stayed in it ... Despite all the bad reviews I can't say anything more than I have never seen a place cozy and warm with a really well trained staff who make... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for giving us the opportunity to overcome the fear you had! We are proud to have exceeded your expectations. I am surprised about "all the bad reviews" considering we average 4 star out of over 1300 reviews... but nevertheless, another positive one for the books! Jared, Director of Front Office More 

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! It's all I can say. I pulled up and was taken aback by the old school architecture of the building. Jared the front office manager is a gem and is absolutely amazing. He discovered I was here for my partner's birthday and upgraded us and the room was fabulous. It felt so quaint speaking with all the employees here... More 

Was this review helpful? Yes 1
Robert B, Manager at The US Grant, responded to this review

Jared Who? Must be our Director of Front Office Extraordinaire! :) Yes, we also think he is a true gem and will hang a medal of service honor around his neck! Not only is he quick and witty to respond on this survey platform, but he is also incredibly swift and efficient in extending true hospitality to our favorite guests,... More 

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