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The US Grant

5.0 of 5 326 Broadway, San Diego, CA 92101
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The US Grant
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The US Grant
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1,820 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Mateo, California
Top Contributor
92 reviews 92 reviews
59 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was here one night attending a conference. i'd been at this hotel for conferences previously but this was the first time I stayed overnight. The check-in staff were great - managed to get me an early check-in and upgraded room. The room was very well maintained and clean. The in-room coffee/espresso machine was a nice touch. Internet was at... More 

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WA
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The property is simply beautiful. I travel extensively for business and typically stay at Westin's and other more corporate style hotels. The US Grant is the antithesis of the other hotels. The staff is exceptional in talent, focus and execution. The Grant Grill is a small on-property restaurant and you will need reservations. The food is exceptional and on-par with... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

Thank you Rajan for the glowing review! I love your comparison of the more cookie cutter hotels (even if within our starwood family) compared to our unique style and image. It is exactly our market position! Great to see that it resonated with you and we look forward to welcoming you back. Jared, Director of Front Office More 

Las Vegas, NV
Contributor
15 reviews 15 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is an old landmark. It's been nicely redone. The elevators do smell as other reviews have stated...I think it's just because the building is old. As for stained carpet in the halls, it looks very expensive & new, it appears to have been improperly cleaned which would cause a stain. I would not recommend the hotel restaurant. The... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

I wonder what happened at the restaurant?? Usually such a point of pride and pleasure for our guests, I am sorry to hear your experience did not match theirs! I hope the personal service you experienced exceeded your expectations but I understand your concerns about the downtown area. We wish you the best in your future San Diego travels. Jared,... More 

Arcadia, California
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A historical landmark in downtown San Diego. We stayed on the Christmas Eve. The valet is $42 per day. The lobby is absolutely stunning. It gives a grand feel and is also very bright at the same time. The holiday decorations are gorgeous too. Booked a Legacy Suite and was told that there was no room available for upgrade which... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

I hope that you have been doing nothing but traveling since Christmas with us which is why this Christmas review is coming in March! Thank you for sharing your positive experience wit us over the holiday. Good choice in booking the Legacy suite! High category rooms were in high demand around the holidays, I am glad you secured one ahead... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First, this is clearly a "classic" hotel in every sense of the word. But in some senses, that just means old and a little worn out. The rooms are small and for some reason the very small bathrooms with large showers (which are nice with nice water pressure) have bowl sinks that, although trendy, are very impractical as they add... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for the fair and balanced review! I can always appreciate realistic expectations and we in the hotel industry know that everyone's expectations are different. That is why we can have a guest stay in one room and give us 5 star review with glowing praise and then another guest stay in that exact same room and not rate... More 

Tucson, Arizona
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I know this is an older building and the history behind it but I wasn't expecting to feel so boxed in. Aside from the small room, the hotel was lovely. It's right near downtown so it's a fast walk to restaurants and bars downtown. The employees here were pretty nice for the most part. I don't think I would stay... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

Well Catherine we thank you for giving the hotel a shot and getting to know our personalized service and historical experience. Thank you for being our guest and we hope you have amazing future memories with travels with Starwood Hotels. perhaps we will cross paths again down the road... we have been here 104 years and have many many more... More 

Toronto, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Smack downtown San Diego, this is one beautifully preserved old-school hotel. Fabulous lobby and service, modern rooms retain historical features. Steps from all the downtown shopping and fun. Just gorgeous.

Was this review helpful? Yes
Jared D, Front Office Manager at The US Grant, responded to this review

Thank you for the kind review vamos! Happy to see the location and service have impressed you. We look forward to when you regresar al US Grant! (My Spanish is quite weak, as exhibited very well by this review...) Jared, Director of Front Office More 

Palm Springs, California
Top Contributor
140 reviews 140 reviews
18 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 1 week ago

There is nothing luxurious about this property. It's old and worn out. Maybe the bathrooms were updated but not the rooms? Carpet is disgusting, the type you don't want to walk barefoot on. Bed worn out and very uncomfortable. Table lamps lopsided due to too many falls. Windows rattle every time a large vehicle goes by. Location is good except... More 

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Jared D, Front Office Manager at The US Grant, responded to this review

If these walls could talk I would hope they would not beg! On one hand I am disappointed that the physical aspects of the property did not meet your expectations. Yes, we do have a hefty maintenance schedule due to the historic nature of the property and we are entering toward our next face-lift, but mostly I wanted to thank... More 

Pasadena, California, United States
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our favorite place to stay when my husband has business in town. It’s centrally located. Directly across the street is a mall though right now it is under construction. Some stores are still open including Nordstroms, but the stores don’t have the variety that are offerd in other malls. Across the street to the left leads into the... More 

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

While reading your review I was imagining a room literally moving about the hotel waiting to trick guests into staying in it and then giving them a bad experience. Maybe you are onto something... maybe each hotel has a room lurking about trying to ruin their reputation! Reminds me of the old board game "Clue".... "It was room 403 with... More 

Morrisville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During a recent business trip, the conference I attended chose the US Grant as the sponsored hotel. The convenient location, courteous staff, and old school elegance were the perfect combination for a pleasant trip. The hotel is 10-15 minutes from the airport located in downtown San Diego. Being from the east coast, I didn't realize how condensed and large San... More 

Was this review helpful? Yes 1
Jared D, Front Office Manager at The US Grant, responded to this review

Wow and I love your review style Travellerette! I like the way you travel actually, person to person. You explore the public transportation and truly get involved in the areas around and outside the city. It is interesting, San Diego is really a compact downtown area, but you are right it does sprawl quite a bit and some of those... More 

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Additional Information about The US Grant

Address: 326 Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The US Grant 5*
Number of rooms: 270
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Also Known As:
The Us Grant Hotel San Diego
Us Grant San Diego
Hotel Style:
#6 Romantic Hotel in San Diego
#11 Luxury Hotel in San Diego
#11 Green Hotel in San Diego
#25 Business Hotel in San Diego
#33 Family Hotel in San Diego

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