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Hilton San Diego Airport/Harbor Island

#62 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
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1960 Harbor Island Drive, San Diego, CA 92101
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1 room 1 adult
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Hilton San Diego Airport\/Harbor Island
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644 Reviews from our TripAdvisor Community

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Bostic, NC
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed with the hotel and staff. I was upgraded to a top floor room with an view of the harbor. We had dinner in the Sierra restaurant and the food was delicious and well served. Our server, Cathy could not have been more gracious and helpful. Our room was well furnished and super clean. The TV was... More 

Helpful?
Thank zendiver
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you so much for your 5 star review! This is the exact experience we want all of our guests to have and we thank you for sharing this with us. I am glad that you enjoyed the complimentary room upgrade and we will certainly pass along your kind words to Cathy. We also hope that you get the chance... More 

Italy
1 review
3 of 5 stars Reviewed 3 days ago NEW

Close to airport and town, this hotel is well located but lacks some basic services. After a long flight from Italy, we telephoned the hotel for their shuttle service. After waiting half an hour, we called again and were told the first call had been ignored and that a bus would now come. It did - but drove rapidly past... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank cabz2016
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you for your feedback regarding your recent visit. I am glad that you enjoyed the location of our property but I do apologize for some mishaps during your stay. As you can see by our TripAdvisor Certificate of Excellence and many positive reviews, situations like this are a very rare occurrence at our property. I do hope you choose... More 

Damariscotta, Maine
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We changed to this Hilton at the last minute because of proximity to the airport and the shuttle. Everything in the room was the excellent quality we were hoping for. The staff was gracious and helpful. We were able to be shuttled to a restaurant recommended by the concierge, and had a fabulous dinner. Everyone was helpful at 5:00 am,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nance40586
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you for your 5 star review! I am so glad that you had a wonderful stay with us. I'm delighted to hear that our staff was helpful and able to recommend a fabulous restaurant for you! We look forward to your return the next time you are in the San Diego area. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Very poor service in restaurant, we ordered one beer two red wines and one white wine plus 4 waters. when we finally got our drinks we got a beer, three red wines and one water. Our "Seared Scallops" were over cooked and just warm, the steak was good. We ordered another beer before dinner and got it after dinner. There... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bob T
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you for your honest feedback regarding our restaurant. I apologize that our service was not up to our typical standards and we will certainly look into what went on during your visit. I am glad however that you enjoyed your steak and we hope that you will give our restaurant another chance on a later occasion. More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived on the train, about 2.2mikes away, hotel shuttle does not provide their service there, however a $15 taxi ride didn't hurt, check in was a breeze, don't recall her name but she was great, she was able to upgrade us with a view of the Marina, great view even in the rain. Room was impeccable, beds were comfy,... More 

Helpful?
Thank Clos A
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you for your 5 star review! I am delighted to hear that were able to offer you a complimentary upgrade to a room with a view and that you enjoyed all aspects of your stay with us. More importantly, I am most proud that we were able to past your daughter's comfy bed check! We look forward to your... More 

Fort Worth, Texas, USA
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for a small conference for the second year in a row. This is an excellent location. The staff are friendly and helpful. The dining room staff is especially attentive. I look forward to returning next year.

Helpful?
Thank Davidgbowman
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you so much for your review! I am glad that you enjoyed our ideal location and that our entire team delivered friendly and helpful service. We look forward to your return during your next conference! More 

Miami Beach, Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel because they were able to accommodate a training meeting. I was very pleased with the hotel overall (rooms, restaurant, meeting room) and the staff was exceptional! The front desk personnel are friendly and prompt in their service, the bartender Jeremy is great, the restaurant staff was great too. M&M, a server at the restaurant, is the... More 

Helpful?
Thank Erika T
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you so much for your 5 star review! I am so happy that you were pleased with all aspects of your stay and especially with the service that M&M and Jeremy provided. We look forward to welcoming you back the next time you are in San Diego! More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel, made feel like home, airport shuttle is a plus! was there for bussines meeting, and everything went smooth, i´m forward to take my family on vacation to this hotel in San diego, amazing breakfast, one waiter M&M was so kind and polite.

Helpful?
Thank Felipe L
Gabriel M, Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Felipe L, We thank you for the 5-Star review of your recent stay here at the Hilton Harbor Island! Our staff here works diligently to give each guest the best possible experience and we are glad M&M was able to make you feel at home. Thank you for being our guest and we hope to see you again soon! More 

Whidbey Island, Wa
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my go-to hotel in San Diego, and this recent trip did not disappoint. Great views, clean room, comfortable bed, quiet, great location...but the highlight is the great staff and really good food. I travel a lot and choose hotels that make me feel like I've "come home" at the end of the work day. Every morning Toby in... More 

Helpful?
Thank drea389
Gabriel M, Manager at Hilton San Diego Airport/Harbor Island, responded to this review

drea389, Thank you for the wonderful review of your recent experience here at the Hilton Harbor Island! We thank you for your loyalty and love to hear how Cody and Jeremy were able to make you feel right at home with us. We appreciate you being our guest and look forward to welcoming you back soon. More 

Coulee City, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

Daniela Pabera (guest services) and manager Gabriel Morales went above and beyond my expectations. We flew down to San Diego for my wife to have surgery. She was released from hospital Saturday morning and we were scheduled to fly out Sunday. After arriving at the property early on a Saturday morning there were no rooms ready and my wife was... More 

Helpful?
Thank Douglas T
Lisa P, Front Office Manager at Hilton San Diego Airport/Harbor Island, responded to this review

Thank you so much for your review! I am so happy that Gabriel and Daniela were able to quickly accommodate you and your wife. We are extremely proud of our team who works extra hard to ensure that all of our guests are happy and comfortable! I wish a speedy recovery to your wife and we look forward to welcoming... More 

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