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Town and Country Resort & Convention Center

3.5 of 5
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500 Hotel Circle North, San Diego, CA 92108
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Town and Country Resort & Convention Center
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3,039 Reviews from our TripAdvisor Community

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There are newer reviews for Town and Country Resort & Convention Center
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alberta
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Rooms rundown and outdated. Carpets have stains and bathroom had hair and toenails on floor. WiFi slow. Room faced a brick wall. No seals on door so wind blows right through as does sound from traffic

Review collected in partnership with this hotel

Helpful?
Thank ghyfgyhrt
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear Ghyfgyhrt; Thank you for taking the time to review your stay with us. Our staff is trained to inspect each room before our guests check in. I'm apologize that the room you had was not up to par. We are slotted for a full renovation starting next month and hope you return to get the experience you deserved. If... More 

Glendale
1 review
3 of 5 stars Reviewed 6 days ago NEW

The room we stayed at was old and felt run down, the carpet was dirty. The facility is so big we kept getting lost. Signs are small and confusing. The price was good and it is a good location being next to the mall.

Review collected in partnership with this hotel

Helpful?
Thank 256annen
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear 256annen; Thank you for taking the time to review your stay with us. I agree that we have the perfect location with the mall and San Diego Trolley right behind us. I am excited to say that our rooms are slotted for renovation starting next month! We would love for you to see the changes we've done in the... More 

Cherry Valley
1 review
3 of 5 stars Reviewed 6 days ago NEW

There was a problem with the sinks room above us which clogged, the Maintenance man rushed into our room without notice and apologized. He said the room above was leaking and we would have a huge flood. They worked on pipes for about 15 min. then left. I never complained although it was a little weird.

Review collected in partnership with this hotel

Helpful?
Thank tracyg927
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear Tracyg927, Thank you for taking the time to post a review regarding your stay. I apologize this happened to you. I forwarded your review to our Director of Engineering so he may speak with his team. If you would like to speak about this further, please don't hesitate to contact me at rmedina@destinationhotels.com. Warmest Regards, Reuben Medina More 

Loomis
1 review
1 of 5 stars Reviewed 6 days ago NEW

We would absolutely not recommend this hotel It needs to be UPDATED. It makes you feel like you are at a Motel 6 or worse. The rooms are so old and ugly they feel unclean. This was a trip for business. Would NEVER stay again. The Starbucks was a lifesaver

Review collected in partnership with this hotel

Helpful?
Thank billf418
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear Billf418- Thank you for reviewing your stay with us. I am excited to say we are starting a full renovation beginning of March. This will be a complete overhaul of the property from rooms, to a water feature in the center of property. We would love to see you experience the new Town and Country Resort in the future.... More 

Travelers are raving about these San Diego hotels

Calgary
1 review
1 of 5 stars Reviewed 6 days ago NEW

Rooms are expensive and not renovated recently as mentioned. Food is great (but pricy) Looks like if some money was invested in the property it could be beautiful, but is run down. Appears to be under staffed

Review collected in partnership with this hotel

Helpful?
Thank P1340KCdeborahs
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear P1340KCdeborahs, Thank you for taking the time to review your stay with us. The food at our restaurants are definitely tasty. I am excited to say we are starting a full resort renovation in the beginning of March. We would love for you to see the difference and visit us again! Warmest Regards, Reuben Medina More 

Flower Mound
1 review
3 of 5 stars Reviewed 6 days ago NEW

The atmosphere of the property was very nice. The rooms were less than so. Need to update the decor in the rooms for sure! It is very 90s. The Terrace restaurant has overpriced so-so food. Would not recommend eating there. The coffee shop attached to the Terrace was great.

Review collected in partnership with this hotel

Helpful?
Thank 137eliseb
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear 137eliseb; Thank you for taking the time to write a review. The Market is a great place to go for quick grabs. If you like barbecue, maybe Charlies would be your place on your next visit. With our resort-wide renovation beginning next month, we will definitely have noticeable upgrades and hope to have you experience the difference in the... More 

Lajes do Pico, Portugal
1 review
2 of 5 stars Reviewed 6 days ago NEW

The hotel room was less than impressive! I had to stack all 3 of the pillows on top of each other for any type of head support. There was no information in the room about the Internet/wifi. It, no kidding, took me an hour to find my room! The maps were not helpful and that place is a maze. I... More 

Review collected in partnership with this hotel

Helpful?
Thank Amber P
Santa Rosa
1 review
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for a gymnastics meet which was held at the convention center here. It was convenient and a good value. The rooms were comfortable, but dated. I liked the location and the value. The staff was friendly, but not very helpful. There were no towels for the pool and I was told that it wasn't possible to get... More 

Review collected in partnership with this hotel

Helpful?
Thank ginam943
Rancho Cucamonga
1 review
1 of 5 stars Reviewed 1 week ago NEW

Rooms are dated and dirty. Old receipts were all over the floor in our room. Old windows allow you to hear the freeway very clearly. We could also hear the people in the hall, the people upstairs, and the people next door. We were charged parking even though we were told it was included in the price of a more... More 

Review collected in partnership with this hotel

Helpful?
Thank P5143VWjenniferr
Mobile
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel was average and clean. It was not anything special. We were not happy about the shower, because the water was not warm enough and had no water pressure. The hotel was located near a great mall and the trolley system.

Review collected in partnership with this hotel

Helpful?
Thank minettee2016
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