We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 268 San Diego hotels

Town and Country Resort Hotel

3.5 of 5 Hotel   |   500 Hotel Circle North, San Diego, CA 92108
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Town and Country Resort Hotel to your Saves list
Town and Country Resort Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #131 of 268 hotels in San Diego
A recent review
  • Overview
  • Reviews (2,394)
  • Photos (308)
  • Amenities
  • Room tips (458)
  • Location
  • More
Write a Review

2,394 people have reviewed this hotel

Traveler rating
    806
    680
    429
    249
    230
See reviews for
456
302
143
1119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (458)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Carolina Girl
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Unsure of why I continue being stuck in such terrible situations when traveling, but learn from my downfalls. Hotel circle in San Diego is more like motel circle, not very pleasant. Pros: grounds are lovely. Beautiful flowers and plants throughout the area. Bag attendants were very nice and excellent customer service. Close to metro lines and shopping. Cons: check in... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We are so very sorry that you had problems with your guestrooms and with the customer service after following up on your concerns. There is no excuse and we do apologize to you. We will address all issues you've mentioned. We are a safe hotel and have 24 hour security on property. We also are in the planning stages of... More

nj
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So the best way that I can sum up this property is that we stayed here because of a conference; we would never choose this hotel on its own. It is dated and in need of renovations. Our toilet clogged literally every single day that we were there and instead of offering to move us, we just had to keep... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We appreciate your feedback. I'm sure that if another room were available the front desk would have accommodated a room change for you. I am so sorry that there were issues with the plumbing and the ensuing customer service problems. Our apologies to you. We will have food and beverage management look into the situation with your son in the... More

Fresno, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

We had stayed several times in the past at Town and Country in San diego for jazz festivals held there. The room rates quoted by the hotel on the phone or on internet were adhered to when billing later. This time (July, 2014) we were told, 'the hotel is under new management; there is a $14 charge/night for parking. Also... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

Thank you for staying with us for the San Diego Jazz Festival in the past. This is a wonderful event each year at Thanksgiving and we love having you all with us. We are under new management and the plans for updating the hotel are great. We're all very excited. I do regret that you felt blindsided by the hotel... More

seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've read a lot of reviews knocking this place... I'm here to rebut them. First off, the rooms are very small. At first that threw me off. But put it in perspective: Their "premiere" room (which means "very basic" is about a hundred per night. For San Diego, that's peanuts. And when you consider the (excellent) location, the very pretty... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

Thank you for your review on your stay with us. It's nice that you enjoyed your visit, and the fun you had at the movies on the lawn, in the 3 pools, etc. We thank you also for recommending us to others. Just wait, the future holds even better things for the hotel as we have big plans to update... More

Chandler, Arizona
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This review is completely on customer service, we were unable to stay in this hotel since they bumped our reservation. After the way they handled the overbooking though I'm not planning on staying here. We received notice that they were bumping our Monday reservation on Friday at 4:50 pm on our work email addresses. When we arrived at the hotel... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We are so very sorry for the inconvenience of switching your hotel accommodations due to the tremendous growth of your group. More information should have been provided to the new hotel to make the transition as seamless as possible and we do apologize to you. There is no excuse for any service from our hotel that is less than excellent... More

1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The property, staff and cleanliness were mediocre. I hope the room we stayed in is scheduled for demolition. The carpet (along with the entire room) felt like if came from the mid-1980s and hadn't been cleaned since then. The need for repair was obvious from the exercise room to the restaurants to the pool. The breakfast buffet cost our family... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We are so very sorry that your visit with us was less than satisfactory. We are planning to update the entire hotel, inside and out, and are in the planning stages now. We also are planning to make designated smoking areas so our non smoking guests are not inconvenienced by smoke in common areas. Your review has been shared with... More

Virginia Beach
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Town and Country is like new chic. It reminds me of a hotel maybe my folks would have taken me to back in the day as a child (60’s time frame). So in my opinion it has past “old” and now is chic. We were there for a 3 day conference July 11 – 13. We originally were booked in... More

Was this review helpful? Yes 1
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We're glad you found us as well, and appreciate you and your family staying with us for your conference. It's great that you were able to enjoy the next door mall during your breaks and we hope you'll be back again in the future to see all the wonderful changes coming over the next few years. Thanks. More

San Francisco, California
2 reviews
2 of 5 stars Reviewed 1 week ago

Do not be fooled by the room pictures on the website. My "premier" accommodations consisted of a large room with a king size bed. The only available in room seating are two, aged rickety rattan straight back chairs. There is no table or available work surface. No place to place to rest an open suitcase. Mine is sitting open on... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

We are so sorry you are disappointed in your guestroom. We will be remodeling the hotel and guestrooms soon and I have shared your suggestions with management. We currently have various room types throughout the property. Thank you for your review. More

Sarasota, Florida
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were very accommodating and great to deal with. The hotel is out dated. In much need of a face lift. It feels like no changes have been made in years. The layout of the strips of rooms makes it hard to get your bearings in such a large property. I would not stay here again if given a... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

Thank you for saying our staff was very accommodating and great to deal with. We certainly love having you all with us so it's easy to welcome you. Changes are in the future for the Town and Country. We came under new ownership last month and plans are currently being made to update the entire property. You'll love what we've... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

My family hosted our 13th annual Family Reunion at the Town & Country Resort Hotel. The sales, banquet, and customer service staff were all very helpful and accommodating. We spent 3 nights at the resort, and hosted a closing banquet on the last night. The food was reasonably priced for what they offered and the room was very nice. We... More

Was this review helpful? Yes
barbaraw387, Town and Country at Town and Country Resort Hotel, responded to this review

Thank you so much for hosting your 13th annual family reunion here with us at the Town and Country. That's so great that you all get together year after year and we so happy everyone was pleased with the hotel, the food and everything else. We hope we're a part of your wonderful experience next year as well. More

Owners: What's your side of the story?
If you own or manage Town and Country Resort Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Town and Country Resort Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Town and Country Resort Hotel

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Tingo, BookIt.com, Priceline, HotelsClick, BookingOdigeoWL, Despegar.com, Agoda, Hotels.com, getaroom.com, Venere and Otel so you can book your Town and Country Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

308 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
View from room (21)
Viewed
Dining (9)
Viewed
Room/suite (47)
Viewed
Hotel & grounds (49)
Viewed
Bathroom (7)
Viewed
Pool/beach area (15)
Viewed
Family/play areas (3)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Room/suite (22)
Viewed
Pool/beach area (5)
Viewed
View from room (6)
Viewed
Hotel & grounds (18)
Viewed
Dining (7)
Viewed
Other (24)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Romantic Hotel in San Diego #69 Family Hotel in San Diego #80 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 
Number of rooms
900

See which rooms travelers prefer