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All 270 San Diego hotels

Town and Country Resort & Convention Center

3.5 of 5 Hotel   |   500 Hotel Circle North, San Diego, CA 92108
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Ranked #150 of 270 Hotels in San Diego
A recent review
3 of 5 stars reviewed 2 days ago
TapsGrange Rialto
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2,496 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rialto
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in a bungalow style room. Rooms a little dated, old floor rug, and mexican type tiled floors. Fresh towels and everything worked so no complaints. Was there for a conference. Grounds are very beautiful with lots of beautiful vegetation and flowers. Staff was friendly.

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Brooklyn, New York
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Facility is dated. Upon entering my room a cellar/ locker-room type smell is the first thing noticed. The room is dirty, sticky and humid, we felt as if we were constantly wet, the bath towels were always damp; just a gross feeling. There are no trash can liners in the the trash cans, there were no extra towels in the... More

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Joel B., we do want to apologize to you for your very unsatisfactory stay. Please know that all items have been shared with housekeeping and engineering management for their review. I do hope that you reported the ant problem so that we could have the outside agency we use come in to spray, as I do not see your name... More

Cosenza, Italy
Contributor
11 reviews 11 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was there for a congress. Really huge hotel and maybe for this some rooms seem to live in the '80s. A bit expensive but personnel really friendly... In syntesis a good stay only if you are in San Diego for work and for just few days!!!

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Tokyo
Top Contributor
72 reviews 72 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived for conference. Our first room was in a throwback room in one story building. Room had some odor. We went and inquired about requested room in tower. Manager, who was excellent, said tower would be additional $40 a night charge, we decided to change. That room had stains on rug and setter cushion. On bed linens we're hand... More

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Carol M., we do thank you for coming to the hotel for your conference, but are sorry that you chose not to stay. Our hotel offers many things that other hotels in the valley do not. On our 32 acres we have a spa, fitness center, 2 gift shops, 5 restaurants, 3 swimming pools, and we are also within walking... More

East Lyme, Connecticut
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked a room here a few months ago since I would be attending a conference and like to stay on-site whenever possible. I read all the mixed (mostly bad) reviews and still decided to take my chances since the reservation I made was for a "Premium" room [$139/night] and I was told it would be in one of the renovated... More

Was this review helpful? Yes 3
Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Loved this place...a little bit of throwback to the old timey resorts. Very nice rooms. We had a four-poster bed! The outdoor area is huge and quaint. We did not eat at the restaurants there. Very short walk to the tram to ride to different districts. Also close walk to a very nice mall.

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Anne R., thanks so much for visiting with us for 5 days. It was our pleasure to have you with us and we're so glad you enjoyed your room, the outdoor areas and the mall and trolley right next door connected via a footbridge. Please come back any time, we can't wait to host you again. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

This place was probably very nice about 40 years ago - now it is run down and showing its age. The property is huge and there are few services. I had to walk around and around to find a place for breakfast - and not a very good one at that. The room smells bad, the lighting is horrible and... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Here for a convention as I see most people come for that reason, My room is very outdated and stuffy and just doesn't feel clean. The tv is a 26" old tv in a very rundown armour. I've been in much nicer much cheaper much cleaner hotel rooms I'm very disappointed in the quality of this hotel I wish I... More

Was this review helpful? Yes 5
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

mellyb000, thank you for your review. We thank you for coming for your convention, but do apologize that you were disappointed. We have various room types in various sizes and décor and it does sound as though you were booked in our standard category. Almost all our TVs have been updated to the flat screen, except for in a few... More

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed there on Saturday 09/20/2014. The front desk and concierge were nice and helpful. The hotel is quite old but the room was clean, many pillows to choose, many towels to change. I booked from Priceline, so I didn't expect to get a free breakfast but 14$ for parking overnight and 14$ for resort fee were unexpected. Priceline didn't... More

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barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Varoon V., we do thank you for booking your stay with us through Priceline. We're so sorry that you were not informed about the hotel service and parking fees. When guests booked directly with the hotel they are informed of all fees associated with their visit so there are no surprises. The front desk probably thought you were already aware,... More

Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Hidden charges at every turn, slow service, and rude staff. I've found the American Fawlty Towers. Before I'd put my bags down I was told the room I had booked was 'basic' and motel standard (shame they didn't say that on the advert) and offered an $80 a night upgrade. That's fine, but if I'd known I was going to... More

Was this review helpful? Yes 2
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Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

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