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Town and Country Resort & Convention Center

3.5 of 5 500 Hotel Circle North, San Diego, CA 92108
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Town and Country Resort & Convention Center
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Town and Country Resort & Convention Center
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2,535 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I traveled here for a conference and cannot believe that the organizer had us meeting here. I have spent time in lower level hotels in Jamaica, Korea, and China and this was one of the worst experiences of my life. I was first checked into a room that reminded me of going on vacation with my parents when I was... More

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Franklin, TN
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stayed at this "resort" hotel as part of a convention. When asked what I thought of the accommodations, I said that the person who had chosen to have the convention meet here should be taken out back and beaten with a broom handle. The room I stayed in: had an exterior door, was small, had thin walls through which... More

Was this review helpful? Yes 5
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Robert R., thank you for your review and for staying with us for your convention. We do have various room types of varying sizes. Some of the guestrooms do have interior doors. Also, very few of the rooms still have the old TVs. The trolley is located right by the mall for transportation around San Diego for only $5/day. We... More

Louisville, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Just checked in and all I can say is "wow" and not in the best way. The resort looks like it's straight out of the 1960s with some 1980s furniture tossed in the rooms to attempt to "renovate" it. There's 1 microwave for the whole resort to use and a refrigerator must be purchased for $15. Even when we did... More

Was this review helpful? Yes 3
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked stay with them due to a conference. When we booked, our confirmation said we were in a premium room. It was really a premium room in their old garden rooms. The room had a musty smell and looked like it hadn't been touched since the 1950s. There was no coffee pot in the room. The outdoor decor, trellises, etc,... More

Was this review helpful? Yes 5
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

JLThornton, thank you for staying with us for your conference. We're sorry that your stay with us wasn't good overall. All rooms should have coffee pots so I'm not sure why your first room didn't. We'll look into this. Also, all charges, such as parking, should be mentioned at the time you make your reservation with us. I'm not sure... More

Yuma, Arizona
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Bad service and gross rooms. They overcharged me by 102 and change. When i called to find out what had happened they transferred me to a dept that was closed. When I called back they transferred me to the front desk where no one picked up. I called a third time and was hung up on. Terrible costumer service. The... More

Was this review helpful? Yes 2
Simi Valley, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel was close to San Diego attractions. You could walk across a little bridge to a great mall. But on top of the room they charged a resort fee and then a separate parking fee. Also, the beds were the most uncomfortable I have ever slept on. I am a good sleeper and I woke up several times from... More

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Sabrina785, we thank you for your review and are glad you appreciated how close our hotel is to various San Diego attractions and our easy access to the largest shopping center in San Diego being just steps away. We do apologize for the uncomfortable bed and any lack of cleanliness you encountered. This is unacceptable. We have various room types... More

Spring Lake Park, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Town and Country Resort reminds me a the hotel styles of the 60s. Everything is well maintained and the rooms are modern but the setting just made me think of that. There are motel style rooms, towers, etc. Just kinda cool. They were in a switch over of management of the eating establishments when we were there in October... More

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Rancho Palos Verdes, California
Top Contributor
79 reviews 79 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was NOT in the new tower (costs a bit more) and it was ok. Decor was nice once upon a time, but now getting tired. We bought a "deal" and probably had the smallest room in the wing. The property looks like it has had a few expansions and upgrades over the years, making it a bit of... More

Was this review helpful? Yes
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

C T, thanks for letting us know you feel we have a great location here in Fashion Valley, due to our closeness to many places, including the shopping center and trolley right next door. We are a large property and have rooms of varying styles and sizes throughout our 32 acres. We also are host to 4 restaurants, 3 swimming... More

San Diego
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over a long weekend in September 2014. We were booked into the palm tower in the back of this resort property. The room was excellent, but the exterior corridors needed some good cleaning or resurfacing/ maintenance. There were lots of stains that looked like spills that had not been removed, and some power cords running along the sides of... More

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Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and i were satisfied with hotel. The area is very spacious and there are a couple of swimmingpools at different points of the hotel. We just had an unconfortable situation because after cleaning time, a new piece of make up was missing... I think this can happen anyware, so just watch out if you have anything valuable.

Was this review helpful? Yes
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

AnaPG, thank you for your review and for choosing to stay with us with your boyfriend. The hotel is on 32 acres, so is very spacious with 3 pools, 2 gift shops, 4 restaurants, a spa and fitness center, and is right next door to a shopping mall, trolley and golf. I hope that you reported the incident with your... More

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Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

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