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All 270 San Diego hotels

Town and Country Resort & Convention Center

3.5 of 5 Hotel   |   500 Hotel Circle North, San Diego, CA 92108
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Ranked #144 of 270 hotels in San Diego
A recent review
3 of 5 stars reviewed yesterday
mauieric Dayton Ohio
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2,451 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
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Dayton Ohio
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

I checked into the Town and Country resort on Saturday August 23rd for a seven night stay as part of the National Association of Postal Supervisors Biannual convention. When I made my reservation in September 2013, I was promised a room in the Royal Palm tower and I asked for a refrigerator. When I arrived to check in the hotel,... More

Was this review helpful? Yes 1
Roseville, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Been at this hotel about 10 times and always a great stay. It's close by the major freeways, near the trolley system and nearby Fashion Valley Mall. They have the sports bar which is cozy, but somewhat pricey, but good food & drinks.

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Riverdale, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

My experience was not good and there was not any apology offered for the bad service. First of all I arrived at the facility early at 1 pm and it was understandable my room was not ready, but the lobby was jammed packed with angry customers. That when the red flag should have went up. I waited 5 hours for... More

Was this review helpful? Yes 1
Nashville, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed in the tower and had a beautiful view of the pool. We attended a conference last month and it was perfect. The staff was very friendly and helpful. We stayed for 6 nights and our room was always clean when we returned from our day. Guest services helped us with area attractions and was attentive to our needs.... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I'm not even sure where to begin. This was the absolute worst experience at a 'resort' hotel I've ever had in my life. A group of three of us were to stay 8/23/14 - 8/30/14 for a convention. The hotel looked absolutely beautiful online, and boasted about newly renovated rooms and beautiful rose gardens. It looked amazing, and I was... More

Was this review helpful? Yes 2
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Charmer5498, we appreciate the detailed review from your stay with us this week. You were here for a full house convention so the hotel was at full capacity, otherwise we would have been more than happy to accommodate a room change. The entire hotel has always been open; there is not a closed section. At times, when it’s slow we... More

Moon Township, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Here for a convention and the rooms look like they haven't been updated or cleaned since the 80's. I would NEVER bring my family here. Pictures on website are deceiving. It's just gross. I feel bad that my wife came with me. Overpriced for the type of accommodations provided.

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Tom B., we do thank you and your wife for staying with us for your convention and are sorry you were not satisfied with your accommodations. We have various room types and some have not been renovated as recently; but more recently than the 80's. I do hope your wife was able to enjoy our pools (3), the mall next... More

Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Checked in on 8/26, and after waiting in line for 30 minutes, got a new agent who spent 20 minutes trying to get us checked in. The "resort" has rooms all spread out everywhere. When we got to our room in Bldg. 3300, we found it was extremely small. No room in the tiny bathroom for toiletries, and for two... More

Was this review helpful? Yes 2
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Larry A., thank you very much for staying with us and for your feedback. The lack of customer service you encountered is unacceptable. I can't believe that something as small as replacing a remove control turned into such a hassle for you and I am so sorry. I would have gone down and picked it up myself and delivered it... More

Los Angeles, California
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed here one night since we had a function at nearby SDSU. I booked the room through Hotel Tonight. Honestly for the price, I expected a little more. But the room was clean and the beds were adequate so I can't complain. The decor is very "country" and somewhat older. The wi-fi is iffy at best,... More

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

iluvthebeach22, thank you for your 3 star review. I hope you were able to enjoy San Diego's beaches while you were here since you "luv the beach". Also, since you attended a function at SDSU (Go Aztecs) taking the trolley from our backyard to theirs would be very convenient. The trolley takes you directly to the college so you don't... More

Kalama, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Ok so after our flight required an extended/overnight layover, we found this on Hotel.com. T&C was rated 3.5 stars and had 'resort' in the name. We know nothing about San Diego, we just wanted something near the airport. $109 was a decent price, and the pictures looked pretty decent. NOT. We arrived arount 8PM and waited a good 20 min.... More

Was this review helpful? Yes 3
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

Rick P., we are sorry that your flight was delayed and you had to layover in San Diego, what an inconvenience for you and your wife. Then, to have ants in the guestroom I can understand your frustration. With the current drought conditions in San Diego any amount of water attracts ants and they are really tenacious. We have a... More

Tehachapi
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I check in as I was put way in the back of the resort. I went back to the office and asked them to change my from room by a pool . They put me right across rom a pool . My grandchildren had a great time .thanks to the people on the front desk . Thank You

Was this review helpful? Yes 1
barbaraw387, Guest Relations at Town and Country Resort & Convention Center, responded to this review

JayneScardello, thank you for your five-star review on Tripadvisor! We're delighted to hear about your time at the Town and Country with your grandchildren and pleased that you all enjoyed the pool close to your room. We look forward to being your relaxing escape for many years to come. More

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Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Romantic Hotel in San Diego #69 Family Hotel in San Diego #79 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 
Number of rooms
900

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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