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Town and Country Resort & Convention Center

3.5 of 5
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500 Hotel Circle North, San Diego, CA 92108
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Ranked #177 of 273 Hotels in San Diego
A recent review
4 of 5 stars reviewed today
FedeAmm Virginia Beach, Virginia
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2,754 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW

We stayed for a couple of days here before going back home. it's nice, relaxing and the Terrace restaurant is outstanding, great food great service great wine. The rooms are comfortable and cleans peraphs it's necessary renewal.

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Long Beach, California
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

After checking into hotel we were looking forward to going to Kelly's restaurant for dinner, after walking over there we found out it was closed, so we then headed over to the other restaurant Charley's only to find out they were also closed so ended up at the only restaurant which was okay. In regards to the pool area there... More 

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Thousand Oaks, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

Worst 2 nite stay anywhere in memory. To start, 20 people in check in line with only 2 1/2 agents. after a 45 min wait in line,we were PRE registered because our room would not be ready for 1- 2hours (after 3pm) they did offer a lesser room (although) same price? immediately available.The whole reason we were in San Diego... More 

Was this review helpful? Yes 1
Canada
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for a conference and it is a huge center. They had two pools that were almost always empty, so we usually had the pools to ourselves.. Except a few bugs that weren't cleaned out. The room was less than stellar. We asked for a King sized bed but instead we got two double sized beds. We asked... More 

Was this review helpful? Yes 1
Fort Collins
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I attended a conference here. It's a large property, is somewhat dated, and has extremely limited food options. My room was in the Royal Palm Tower and was perfectly fine.The grounds and pools are wonderful - very clean and pleasant. The staff I interacted with were all great. They were friendly and professional. The two things I found unpleasant were... More 

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Dallas, Texas
Level Contributor
7 reviews
1 of 5 stars Reviewed 4 days ago NEW

Rumor is the hotel was recently sold, and will soon be turned into a waterpark and/or condos. As one friend said, it was icky. The staff is new and slow, and one man at the front desk was outright rude and snooty. They do not repair or replace anything - why should they if it's being torn down? If you... More 

Was this review helpful? Yes 1
NYC, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

If you can, I seriously recommend NOT staying here. Unfortunately, this is where my event decided to host its conference, and it was an unpleasant experience to say the least. I'm under the impression there are some changes and new management, but that doesn't change the fact that this place is beyond old and outdated and smells pretty bad. It... More 

Was this review helpful? Yes 1
Saint George
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I must say this resort was horible. The floor was so dirty I didn't even want to put my dirty clothes on it. I don't mind hotels that are a little older or out dated but not dirty! My key cards stopped working every time we left the room which was so frustrating! Especially when my wife and 2 month... More 

Was this review helpful? Yes 2
Jacksonville, Florida
1 of 5 stars Reviewed 5 days ago NEW

Cutting to the chase - this place was terrible! Grossly understaffed. Smelly room with very outdated decor. Absolutely no one would answer the phone! That includes front desk, bellman, operator, room service, no one!! Although the airline delivered my suitcase to the front desk, I received no call from the hotel. Since no one answered the phone, I had to... More 

Was this review helpful? Yes 1
Florida
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Shocked that my group returned to this hotel as it was horrible 14 years ago. The selection committee had been told that the entire facility would be renovated which was a complete and unethical sales tactic regardless of who owned what when. The reviews stating that this property "isn't so bad" obviously were not placed in old rooms (they are... More 

Was this review helpful? Yes 3
Reuben M, Front Office Manager at Town and Country Resort & Convention Center, responded to this review

Dear Atomicat – We appreciate you taking the time to review your stay with us. I’m happy to hear that Christian was able to assist you with your concerns. I apologize if the information about our renovation was misunderstood. We are slated for renovation in the coming months to include our restaurants, guestrooms and meeting space. I would like to... More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Convention center(10)
  • Grounds were beautiful(5)
  • Parking lot(5)
  • Room service(3)
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452 photos of this hotel

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Hotel & grounds (71)
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Other (99)

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Dining (10)
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Hotel & grounds (22)
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Business center/function rooms (6)
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Other (36)
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