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Town and Country Resort & Convention Center

3.5 of 5 500 Hotel Circle North, San Diego, CA 92108
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Town and Country Resort & Convention Center
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Town and Country Resort & Convention Center
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2,585 reviews from our community

Traveler rating
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1,202
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bakersfield, California
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently stayed at Town and Country for a state convention. The staff was very nice and the hotel is in a great location. Although it is an older property there is no excuse for the rooms not being clean. The bathroom area had stuff around the toilet area that had not been cleaned. The baseboards and doors looked like... More 

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Saint Gabriel, Louisiana
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is my second time here, on business conventions. At least they no longer don't try to gouge you for WiFi, but they still charge guests for parking. This place thrives on having captive convention-attending guests. Rooms have no refrigerator or microwave -- they want you to have all your meals at their over-priced internal eateries. Drunk conventioners woke us... More 

Was this review helpful? Yes 1
Paradise Valley, Arizona, United States
Top Contributor
130 reviews 130 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a huge property that is directly across from Fashion Valley Mall. There is a walking bridge from the parking lot that takes you to designer shops and restaurants. I stayed two nights with my sister and other family members and we relaxed at their cafe patio, around one of their several pools and had dinner in their dining... More 

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Durango, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was here for a conference and was only marginally satisfied. Check-in and check-out was frustrating as the staff has a difficult time understanding how two people were sharing a room and splitting the cost. Each time we tried to resolve the issue, we were given assurances that all was taken care of only to have more issues arise. Other... More 

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Eastsound, Washington
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the resort while attending a convention. My room was clean and comfortable, but the buildings and grounds are in need of an update, which I understand is coming soon. The staff was really friendly and helpful. The room rates are very reasonable. The resort is a short walk from the Fashion Valley Mall, which has some fast... More 

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San Diego, California
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The older part of the resort is in bad need of updating. The carpets have heavy stains and the rooms need a good paint job. The mattress is shot as well as the AC. I had to request another room due to the mechanical noise coming from the other room. The maintenance crew never did show up to investigate. The... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Resort fees price gouging, rooms are not clean anymore. They are going after one time stays and don't care about regulars anymore. No one answers the phone once you check in. No managers to talk to....place is a joke now...stay somewhere else for a hundred you will be happier i promise..

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I am staying at this hotel for a convention and would not recommend it to others. It is extremely dirty. I had to look at 4 rooms to find a room that didn't have major stains on furniture, carpet, or walls. On room had torn carpet, another had crumbs on the floor and chair, another had dirt all over the... More 

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Fullerton, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Our family WERE regulars at this hotel, and have always enjoyed our stays here immensely....until now. SInce the new ownership change, this hotel has become very commercialized, non- personalized, and has lost all personal touches. Our room this past weekend was not clean, food thrown on the hallway floor leading into our room, bathroom had stains on the curtain, missing... More 

Was this review helpful? Yes 3
Bakersfield, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I only give this hotel an "average" rating because it's getting kind of dated. We stayed in a 7th floor room in the tower, overlooking the pool. The elevator takes extremely long, no matter which one you attempt to use. That was really my only major complaint. I don't normally comment on things like that but it really took an... More 

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Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#34 Romantic Hotel in San Diego
#71 Family Hotel in San Diego
#79 Business Hotel in San Diego

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