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Holiday Inn Express San Diego Sea World - Beach Area

#65 of 273 Hotels in San Diego
Certificate of Excellence
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4540 Mission Bay Drive, San Diego, CA 92109 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Sea World - Beach Area
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Holiday Inn Express San Diego Sea World - Beach Area
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264 Reviews from our TripAdvisor Community

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Traveler rating
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    45
    9
    3
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100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff was great. Breakfast was great. Rooms were clean. Second time in two weeks I have stay here. Stay in King size one trip and two queen the second time was happy with both room for the trip I was there for. We well be going back soon again. Just wish WIFI was better couldn't get some work done when... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

We checked in late after we went to SeaWorld and the lady at the check in counter was so friendly. We had a lot of bags but there was a cart on the side so I can bring all my bags up. The room we were given was small with 2 queen beds and the bathroom was a bit tight... More 

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Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was a bit apprehensive with staying here after reading all the iffy reviews online but since I had purchased the 3 parks for 1 package through SeaWorld the hotel was included and this had the best price for my needs. The staff was outstanding and tried their best to get us checked in early but unfortunately couldn't, which turned... More 

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General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Veronica B, Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear “the staff was outstanding”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights with my family. Everything worked perfectly. Front desk was always very friendly and room was very clean and organized. Continental breakfast was very good! I also recommended the japanese restaurant (Sushi Ota) in front of the hotel.

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Marcelo N, Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear you had a “great stay” at our hotel. We work hard in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are... More 

5 of 5 stars Reviewed 1 week ago

We stayed here for 3 days with our 2 children. The hotel isn't fancy and the pool is a bit small but the staff is absolutely wonderful!! We ate our fill at the breakfast each morning and enjoyed the friendly dining room staff. Ana, one of the staff members, remembered us and our littlest each morning. I will absolutely stay... More 

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General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Misty B, Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear we have “amazing staff” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were... More 

Taos, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service, small room but super clean. Hotel is in good conditions, fun stay. Awesome staff from housekeepers to front desk. Super happy overall. Good location near delicous restaurants across the street, thai food & sushi.YUM!!!!!

Was this review helpful? Yes 2
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Dancee502, Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear we have “awesome staff from housekeepers to front desk” at our hotel. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near... More 

Kirkland, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

What can i say about this hotel, but that it is in a very good location. In the heart of everything: sea world, sd zoo, blaboa park, the beach, so many good places. The beaches are beautiful ! The staff is great always so happy and with a smile on their face. I have stayed at other Holiday Inn Expresses,... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Marem4121, Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear “the staff is great always so happy and with a smile on their face”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally... More 

Riverside, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in the beginning of July. I will start my review by saying that the staff is excellent. The rooms are clean and cozy. The pool is a bit small, but for my kids it was great. I will be staying here again, thanks for the great experience.

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Martin G, Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld/Beach Area. We are thrilled to hear “the staff is excellent”. We strive in providing our guests with memorable quality service and are touched you took notice. We look forward to your next night with us and appreciate your feedback regarding the Holiday... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

I was under the impression this was an original Holiday Inn Express...I've had many good times with this chain (except this one). It appears they took over an already existing motel and tried to pass it off as a Holiday Inn. The pool was the size of a standard jacuzzi There was an industrial type of fan constantly blowing down... More 

Was this review helpful? Yes 1
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Briann W, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. We always recommend that our guests bring their concerns to our staff’s attention, immediately, so... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for convenience but for the cost (over $200 a night ) it was not worth it. The room was small yet clean but smelled of moisture and carpet fresh. The pool was as large as a bedroom so "dipping" is the appropriate term. The location, while very convenient to Sea World and the highway, was hidden between... More 

Was this review helpful? Yes
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review

Dear Berkjod, Thank you for providing feedback regarding your stay at our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. Your concerns have been addressed with our staff so that improvements can be made. We are thrilled to hear “the front desk staff was just lovely”. We strive in providing our guests with excellent... More 

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