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The Sheraton San Diego Hotel & Marina

#131 of 273 Hotels in San Diego
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1380 Harbor Island Drive, San Diego, CA 92101
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The Sheraton San Diego Hotel & Marina
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2,900 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Sheraton San Diego Hotel & Marina
See the most recent reviews
rinaic
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 1, 2012

Positives: -Airport Access -Marina Location -Lobby Free Internet Access -Balconies on rooms with chairs -Comfortable bed Negatives: -Run down room -Run down airport shuttle -Expensive (overpriced) on-site dining I got a really good rate at this facility, but upon check-in and seeing my room I quickly checked availability at other options. Seeing as how I was only destined to sleep... More 

Was this review helpful? Yes 1
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear rinaic, Thank you for taking the time to post your comments, and for outlining all that you enjoyed as well as some of the challenges you encountered during your stay. While we are glad you liked the easy access to the airport, marina views, and free internet in the Link@Sheraton, we are disappointed to learn some of the conditions... More 

Aliso Viejo, Ca.
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed February 29, 2012

I reserved and paid in advance for a room with a King bed, but was given a room with two doubles or queens. I reported this to the front desk and was told there were no King rooms left. This always confuses me. If I reserve it and PAY for it, why don't I get it. As I was only... More 

Was this review helpful? Yes 1
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear DUpton, Thank you for taking the time to post your comments through TripAdvisor, and for bringing some of the challenges you experienced during your stay to our attention. It is very important for our team to honor the room type that is booked at check-in, and we would like to extend you our sincerest apologies if we were not... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 29, 2012

Nice hotel with a great harbor view. I stayed at the other tower down the island and it was annoying looking for parking then being told that I have to drive down the island to another tower and park there again. The key did not open the gate..etc..but lets not get into that. I ended up parking on the street... More 

Was this review helpful? Yes 2
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear stangboris, We are glad that overall, enjoyed your stay with us, and would like to extend our apologies for any inconveniences you experienced regarding the location of your guestroom. Our team is very diligent in communicating this information to all of our guests through reservation confirmations and at check-in, or at the very least, provide information about our complimentary... More 

Everett, Washington
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 26, 2012

I cannot say enough good about the Sheraton Marina Bay in San Diego. We were there for the graduation of my son from USMC boot camp, and the lights went out all over the entire city that afternoon. Literally, no one had power. We were there with our younger children, and I had so many concerns over where we would... More 

Was this review helpful? Yes 1
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear hhclemrn, Thank you very much for your 5 star review. We are so delighted to receive your feedback regarding the San Diego blackout back in August. The blackout was not only a challenging experience for us, but for the entire city of San Diego, and it is truly rewarding to know we were able to accommodate you and your... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 25, 2012

Stayed recently at the Sheraton Marina in San Diego for a conference. Pleasant place to stay. Good conference facilities. Nice amenities, place to walk. But what really left me feeling good about the place is this: In a hurry to catch my plane after the conference, I left behind a dresser drawer full of clothing. Because of my schedule, it... More 

Was this review helpful? Yes 3
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear JeffB30196, Thank you for taking the time to post your review through TripAdvisor. We are glad you enjoyed your stay during your conference, and that Nicolas was able to assist in finding your items. Nicolas is regularly mentioned by our guests for his commitment to helping track down missing items, and we are sure he will find great satisfaction... More 

Keller, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 25, 2012

We actually stayed in the other tower over looking the Bay...beautiful view from our balcony each morning with the dolphin and sea lions playing. Fun to enjoy the coll morning temps with coffee in hand. The staff is friendly and the rooms are large and clean...always a bonus for us traveling with 2 teens! This hotel location is perfect! Close... More 

Was this review helpful? Yes 1
DanielaDelgado, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Stacey P, Thank you for your comments through TripAdvisor. We are so thrilled you enjoyed your stay in our Bay Tower. Our proximity to the San Diego Bay offers wonderful views, and we are delighted you had a chance to see dolphins and sea lions during your stay. Thank you again for your recommendation and we hope for more... More 

Sugar Land, Texas, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 24, 2012

My room (417?) was very modern and clean. The fitness room was great as well. If you are going to be in the San Diego downtown area for longer than a couple of days sign up for www.car2go.com . There are 2 of their cars parked right next to the hotel and they can be used on a moments notice.

Was this review helpful? Yes 2
Columbia, SC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 23, 2012

The rooms were very spacious and clean. This staff was very courteous and had a complimentary hotel shuttle. Several trolleys, etc. pick up from the hotel.

Was this review helpful? Yes 2
Plover, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2012

Each staff member I encountered at the Sheraton was extremely friendly and helpful. The shuttle drivers, front desk folks, maintenance staff and bartenders were all welcoming and offered advice about the hotel and community. The rooms were clean and comfortable and the food was great. I would not hesitate to stay at this hotel again.

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 22, 2012

I wasn't expecting much since it was a hotel near the airport, but the Sheraton San Diego Hotel & Marina is a great place to stay! The hotel is beautiful--has a nice pool, jacuzzi, and fire pits right by the harbor. The views from the room were nice as well. The room was clean and stylish. We could hear the... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Bay tower(57)
  • Very nice(34)
  • Parking lot(14)
  • Great view(14)
  • Room service(14)
  • Harbor Island(10)
  • Pool area(9)
  • Club lounge(5)
  • Breakfast buffet(4)
  • Beds were comfortable(4)
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