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All 269 San Diego hotels

The Sheraton San Diego Hotel & Marina

4.0 of 5 Hotel   |   1380 Harbor Island Drive, San Diego, CA 92101
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68%
Ranked #114 of 269 hotels in San Diego
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 weeks ago
kvdahlberg Connecticut
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2,388 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Sheraton San Diego Hotel & Marina
See the most recent reviews
Folsom, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came to check in and when they saw I booked using a discount booking website, they right way shoved us in the less fancy building that is no way near 4 starts which is what we booked. The room was really not up to par As for the expectations and every little thing was with additional charge. No fridge in... More

Was this review helpful? Yes 3
AustinGubrud, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Gal L, Thank you for your review. We are deeply disappointed to hear you did not enjoy your time spent at our hotel. It is never our intention to misrepresent our facilities or services and we apologize for any inconvenience experiences while in residence. Please understand that room assignments are not bias of any booking method. While we feel... More

1 review
2 of 5 stars Reviewed 2 weeks ago

The business center printer can not be relied upon have toner, and if the toner is empty the hotel can not replace it on the same day. Otherwise the hotel seems nice enough. The interior is nicer than the exterior would suggest.

Was this review helpful? Yes
AustinGubrud, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear John W, Your recent stay and thoughtful review is extremely valuable to our ongoing efforts here at the Sheraton San Diego Hotel and Marina. We are pleased to hear you enjoyed the hotel, but disappointed to hear you had complications with our printers. Please note that this is not the norm and guests of the hotel frequently find the... More

Connecticut
Top Contributor
52 reviews 52 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easy to get around the bay on the big bay bus that starts at this hotel and goes to several stops along the bay. Easy to get to train station and trolley. Rooms are nice and clean. Very close to airport and hotel has a shuttle bus.

Was this review helpful? Yes
AustinGubrud, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear kvdahlberg, Wow! Thank you for taking the time to post a review and for your recent stay. We truly love reading about remarkable experiences like the one you received. Adding special touches is where our property excels and we couldn't be happier to hear you enjoyed your stay. Our staff will be pleased to hear about the job well... More

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

While I was visiting in San Diego I stayed at the Sheraton Hotel and Marina. The Hotel was amazing for just rest and relaxing. They have a Spa and exercise facility on site. The Pool and Jacuzzi where wonderful. They have staff on site to take a drink or food order. Also if you need a clean towel or a... More

Was this review helpful? Yes 1
Westminster, Colorado
Top Contributor
58 reviews 58 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton has two hotels on Harbor Island just across from the airport and we stayed in the towers with a harbor side room on the 9th floor. The views from the room on the marina were very scenic, had balconies, and were clean and comfortable. The shuttle to and from the airport worked well, but getting anywhere on foot... More

Was this review helpful? Yes 1
Espoo
Top Contributor
204 reviews 204 reviews
65 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 2 weeks ago

United Airlines cancelled our flight. I wonder how they expect "weather" to be an acceptable excuse when one can Google the weather at start and end points. Anyway, United gave a list of local hotels and I called Sheraton. The room cost 143 USD before taxes. The lobby was nice, airport shuttle was frequent, check-in was functional, the room was... More

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San Francisco
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have traveled to many parts of the world and it is always nice to come home to a nice American hotel with standards that meet your expectations. I had a room in the Marina tower facing south, half way up. So the view was nice of the south marina, downtown skyline, Coronado bridge and island. The hotel is surrounded... More

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Bothell, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Liked the room designs. Restaurants are costly. A couple of pools but they can get crowded quick. Parking can be an issue. Pretty cool, the planes look like they are flying into your room, A lil nosey but you are staying by the airport. Great location. Not too much stuff for toddlers to do. Would recommend to another traveler

Was this review helpful? Yes
AustinGubrud, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for your recent stay and candid comments. It is with feedback like yours that we are able to improve our guest satisfaction and provide every guest a stay to remember. The experience you had with our staff is unacceptable and certainly not the norm for our hotel. Your comments will be forwarded to the appropriate leadership and will... More

Chandler, Arizona
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I wanted a trip where no car was needed. There are few places to park in San Diego , the hotel was $24 a night to park. This was perfect. Got off the plane and picked up the free Hotel shuttle. Checked in at 11am and got our room right away. I read all reviews before and... More

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East Hampton, New York
Top Contributor
65 reviews 65 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a convention hotel pure and simple which means if you're not footing the bill by all means stay here. On the other hand, if you are troubled by a rough looking clientele, no cell phone reception in some rooms resulting in expensive hotel phone charges and non working or overflowing toilets then stay away. The hotel is poorly... More

Was this review helpful? Yes
AustinGubrud, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for taking the time to leave a TripAdvisor review and for your recent stay. We are disappointed to hear your experience at our hotel was less than satisfactory. It is never our intention to misrepresent our facilities and we apologize for the inconvenience you experienced. You comment about the plumbing raises a concern and our team will be... More

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Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Green Hotel in San Diego #24 Spa Hotel in San Diego #27 Luxury Hotel in San Diego #60 Business Hotel in San Diego #76 Romantic Hotel in San Diego #77 Family Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Nestled on the Bay, the Sheraton San Diego Hotel and Marina offers panoramic views and easy access to the destination’s renowned attractions. The waterfront campus features 1,053 guest rooms with picturesque water views, as well as 73 meeting spaces, and 120,000 sq.ft. of indoor and outdoor event space. An award winning hotel, we specialize in group events ranging from 10 – 1,200 attendees. Enjoy authentic entertainment at San Diego’s illustrious waterfront attractions, Harbor Island and Liberty Station – a former Naval Base repurposed as a mix use destination. Experience the city’s waterfront attractions via The Big Bay Shuttle. The historic Gaslamp Quarter, Little Italy and the amenities of downtown are only minutes away. Recreation includes a full service spa, two Core Performance Fitness Centers, three swimming pools, bicycle rentals, tennis and volleyball courts, as well as jogging/ bike trails connecting the hotel to the city’s majestic destination. Sail the Bay on one of our partner charter operators. Seasonal activities include Summer Play - an array of water recreation programs. ... more   less 
Number of rooms
1053

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