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The Sheraton San Diego Hotel & Marina

4.0 of 5 Hotel   |   1380 Harbor Island Drive, San Diego, CA 92101
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Ranked #122 of 270 Hotels in San Diego
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
Jon Y Pacific Palisades, California
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2,567 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Sheraton San Diego Hotel & Marina
See the most recent reviews
Pacific Palisades, California
1 review
5 of 5 stars Reviewed 1 week ago

I was only there for 1 night as we were house hunting in San Diego but this was one of my best hotel experiences ever. The views from this hotel are amazing! From the guest rooms, the elevator landings, and the restaurant you can see the Bay, Marina, Downtown skyline, beautiful sunset, and sailboats, yachts, etc. We ate in the... More

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1 review
3 of 5 stars Reviewed 1 week ago

Our group was relegated to the bay tower. The air conditioning vent was covered in mold, black in color. Probably not the fabled black mold that kills, but still, mold. One can assume that if one air conditioning unit has been neglected, that they have all been overlooked.

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here this past week. My husband was here for a conference, so I tagged along with our infant son. Pros: The hotel is nicely situated, close to the airport, which also happens to be a short drive to downtown. Valet parking was $32 a day, vs. Self-parking at $24 a day. With a new baby, speed is of... More

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Madrid, Spain
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Spend a week there working and also attending a forum. Excellent service, everyone does have an smile and ready to support on any need. The installations superb, with excellent capacity to provide support to almost 1000 attendees. Good room service, the right one you might need after 16h flight. Good beer selection at the bar.

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Toronto, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel last week for 7 days as part of a conference. First of all, the location is pretty bad. Even though the marina is nice, but you're really far from everything. To go downtown you need a car or taxi. They charge $24 a night for parking. Unbelievable for such an expensive hotel with plenty of... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for taking the time to leave a review and for your recent stay. It is very disappointing to hear your experience at our hotel was less than satisfactory. We apologize for the inconvenience you experienced and for the lack-luster service that was provided. Please understand that this is not the norm for our property and the appropriate corrective... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were greeted at check-in by Anthony who was very friendly and patient after changing our minds seconds after checking in about our room type. Thank you for your help and to all the staff as well. Unfortunately I don't remember the name of the gentleman who shuttled us to the Bayfront restaurant but he also provided exceptional service! Our... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

WOW! Thank you for the great comments about your experience at our hotel. Most of all, thank you for recognizing our staff. We take great pride in our service and appreciate that you took the time to acknowledge our efforts. Your comments are truly appreciated and we look forward to hosting you again when your travel plans permit. Warm Regards, More

San Juan, Puerto Rico
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights while attending a convention. Excellent service. Waiters and staff was very attentive. Beautiful views but the hotel is far from the action. You will need a car rental or to take cabs to get downtown (around $15 each way to the gas lamp district).

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Gatlinburg, Tennessee
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at property during national convention. Front desk recognized my Starwood level and offered comp. upgrade to club level and comp. bar drink. The room had great harbor/downtown city view, but was just a normal Sheraton room. Did not eat in the restaurant, but banquet food was ok - what I expected. Bar was fun...the pool - hot tub area... More

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Boston, MA
Top Contributor
70 reviews 70 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Very convenient to the airport, and seems like it is well suited for conferences. The staff was very friendly and attentive. The rooms a bit tired and dirty. I don't like that housekeeping is being squeezed out by tempting $5 credit or SPG points in lieu of housekeeping. My room was kind of gross. Lots of long hairs in the... More

Was this review helpful? Yes
Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for taking the time to leave a review and for your recent stay. It is very disappointing to hear your experience at our hotel was less than satisfactory. We apologize for the inconvenience you experienced. Please understand that this is not the norm for our property and the appropriate corrective measures will be taken. Thank you for your... More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely hotel! The staff are amazing and kid friendly which is wonderful given I had my 5 year old twins with me! The concierge was so helpful (my son said he looked like tony stark) and the restaurants were beautiful great value and food! Amazing views of the marina too, would absolutly stay here again! Thank you

Was this review helpful? Yes
Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

WOW! Thank you for the great comments about your experience at our hotel. Most of all, thank you for recognizing our staff. We take great pride in our service and appreciate that you took the time to acknowledge our efforts. Your comments are truly appreciated and we look forward to hosting you again when your travel plans permit. Warm Regards, More

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Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina

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