We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sheraton San Diego Hotel & Marina

#132 of 273 Hotels in San Diego
GreenLeadersGold level
Hotel website
Hotel deals
1380 Harbor Island Drive, San Diego, CA 92101
Special Offer
4th Night Free & Credit
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Sheraton San Diego Hotel & Marina
View Map
Add Photo Write a Review

2,945 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    900
    1,041
    539
    293
    172
See reviews for
641
712
165
960
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (947)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2945)
  • Mar-May only
    (739)
  • Jun-Aug only
    (1030)
  • Sep-Nov only
    (694)
  • Dec-Feb only
    (482)
All months
Fort Lauderdale, Florida
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

All in all, we would stay here again simply because we love the location and it was pleasant. Restaurant: The breakfast at the restaurant each morning was delicious, although anything would taste good with the great view of the marina outside the window! The staff was nice. There are plenty of places around the hotel to sit down and relax.... More 

Was this review helpful? Yes
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear h t, Thank you for taking the time to share your experience based on your recent stay with us here at The Sheraton San Diego Hotel & Marina. I am happy to learn you enjoyed all aspects of your stay-- including a comfortable guest room, dining experiences and an overall relaxing time with us! We look forward to welcoming... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just returned from San Diego and staying at the Sheraton----I was a bit nervous upon reading some negative reviews----our stay was a dream come true--view from 11th floor outstanding---all staff we cam upon where extremely helpful and nice---Breakfast buffet outstanding (we ended up getting it for free using AAA)---I didn't want to leave!

Was this review helpful? Yes 1
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Sharon W, I am so thrilled to learn that you loved your stay with us and found all of our associates to be warm and helpful. Our team looks forward to welcoming you back again soon! Regards, Adam Beer Hotel Manager More 

San Diego, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We actually stayed at the Mission Bay Sheraton. It has a waterfront, nice for a stroll. The hotel was very clean and the room was very quiet and comfortable. A wonderful stay with lots of parking. Just a few minutes away from the airport but feels far from the hectic city.

Was this review helpful? Yes 1
Falkirk, United Kingdom
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We have stayed here previously,that is what made us return,big mistake.Things seem to have changed for the worst,they have introduced a resort fee,something that we were not informed about prior to travelling.On the plus side,we were put in a high up room,overlooking the bay which we had requested.That was where the good news ended,they have a car park reserved for... More 

Was this review helpful? Yes
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for choosing The Sheraton San Diego Hotel & Marina. I regret to learn that we were unable to meet your expectations during your time with us. In regards to our Valet team, I am surprised to hear of your experience as our guests rave about the quality level of service from our Valet team. Rest assured, your comments... More 

Travelers are raving about these San Diego hotels

Turin, Italy
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The room located at 23th floor had a great view but not the wi-fi. The pool is nice to see and to drink cocktails in it but you can not swim. Hotel staff is very helpful and friendly. Don't miss the view of San Diego from the 30th floor

Was this review helpful? Yes
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay at the Sheraton San Diego. The hotel staff is very friendly and the rooms are always clean. I love the Eco service and use the voucher for more points. I prefer the bay tower, it is a little more quiet. The marina tower has the better pools.

Was this review helpful? Yes
Los Angeles, California
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My nephew and I stayed one night and we had a wonderful time!!! He was celebrating his 16th birthday and the hotel staff - Stephen - left some goodies for us.. ( soda's, candy bars, chips) and a lovely card! We were totally surprised! The room was wonderful and we had a marina view. The room had a fridge which... More 

Was this review helpful? Yes
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear karolyn1, Thank you for choosing The Sheraton San Diego Hotel & Marina to celebrate your nephew's 16th birthday! I am so thrilled to learn that our front desk associate, Stephen was able to make your nephew's birthday an experience to remember! We look forward to welcoming you back to celebrate more birthdays! Warm Regards, Adam Beer Hotel Manager More 

North Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for 14 nights. Before arriving contacted hotel by email to confirm which tower we were to check in at and for them to confirm self parking and wifi charges. Received promptly an automated reply advising response within 3 days. NO response received. Turned out we did arrive at wrong tower and was redirected!! Was given a ground floor... More 

Was this review helpful? Yes 2
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear M H, I would like to take this time to extend my sincerest apologies for your experience during your time with us. Rest assured, your comments have been shared with our housekeeping department heads to ensure better practices so that we avoid similar instances in the future. I truly hope you choose to give us another opportunity to better... More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all – the positives, of which there are many. The three pools are beautiful. This was an important aspect for me, as I love to swim when on vacation and the standard of hotel pools can make or break it for me. When I stayed at the hotel in July / August 2015, the Bay Tower pool tended... More 

Was this review helpful? Yes 4
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Deb0rah65, Thank you for choosing The Sheraton San Diego Hotel & Marina and for taking the time to share your detailed experience with us! First, I very deeply regret to hear the way you were made to feel by some of our associates. I can reassure you that this is not the typical service culture that we exemplify here.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visited this hotel back in November and it was gorgeous. I loved the balcony and it was so beautiful and most importantly clean! It was a little expensive but worth it. Anyone that's visiting San Diego, I would strongly suggest to check into this hotel.

Was this review helpful? Yes 1
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear DoctorDominque M, Thank you for your kind review of your stay back in November! I am thrilled to learn you enjoyed a wonderful stay with us at The Sheraton San Diego Hotel & Marina and we look forward to welcoming you back again soon! Best Regards, Adam Beer Hotel Manager More 

Hotel Review Summarization

What travelers say

  • Bay tower(57)
  • Very nice(34)
  • Parking lot(14)
  • Great view(14)
  • Room service(14)
  • Harbor Island(10)
  • Pool area(9)
  • Club lounge(5)
  • Breakfast buffet(4)
  • Beds were comfortable(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,807 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1006)
Viewed
Room/suite (243)
Viewed
View from room (192)
Viewed
Hotel & grounds (228)
Viewed
Pool/beach area (77)
Viewed
Dining (26)
Viewed
Bathroom (46)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (2)
Viewed
1:19
Videos (1)
Viewed
Other (188)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (745)
Viewed
Amenities (93)
Viewed
Bay Tower Pool Area (19)
Viewed
Double Bed Deluxe Room (48)
Viewed
Double Bed Deluxe Room at the Bay Tower (36)
Viewed
King Bed Deluxe Room at the Bay Tower (50)
Viewed
King Deluxe Room (48)
Viewed
King Deluxe Room at the Bay Tower (82)
Viewed
Marina Suite (75)
Viewed
Pool Area (16)
Viewed
Premium Suite (94)
Viewed
Restaurants and Bars (76)
Viewed
The Hotel (108)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
View from room (2)
Viewed
Room/suite (9)
Viewed
Dining (13)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (8)
Viewed
Family/play areas (4)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Diego hotels
Downtown
The Westin San Diego
The Westin San Diego
#35 of 273 in San Diego
4.5 of 5 stars 492 reviews
Hilton San Diego Bayfront
#71 of 273 in San Diego
4.0 of 5 stars 3,294 reviews
Show Prices
Show Prices
Show Prices
Downtown
Wyndham San Diego Bayside
Wyndham San Diego Bayside
#139 of 273 in San Diego
3.5 of 5 stars 1,067 reviews
Downtown
The Westin San Diego Gaslamp Quarter
Downtown
Manchester Grand Hyatt San Diego
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay