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All 271 San Diego hotels

The Sheraton San Diego Hotel & Marina

4.0 of 5 Hotel   |   1380 Harbor Island Drive, San Diego, CA 92101
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Ranked #122 of 271 Hotels in San Diego
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 5 days ago
TrvlAgtRet California
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2,514 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Its convenient for the flight staff since its near the airport. We spent four days here with a convention. We refused the first three rooms but on the fourth finally got a lovely room on the 9th floor looking towards the marina. We asked for two beds and two of the rooms only had a king bed. The lighting is... More

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California
Top Contributor
89 reviews 89 reviews
33 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived after midnight from airport for one night stay after vacation. Room assigned was in "Terrace Wing" which is located a very long and confusing labyrinth away from the lobby. Ground floor room backed up on parking lot and walking trail. Stepped out on our patio into a pile of dog poop. We have always stayed in the main building... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel for a week, it's the most cheap hotel ever!!! They charge $24 a day for parking and they will not tell you until you check out! the food was so over priced! and no wifi!!! I cant believe in 2014 there's hotel doesn't provide you with free wifi!!! Not even mentioning their mini bar!! I... More

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San Diego, California
1 review
1 of 5 stars Reviewed 1 week ago

My sister got married here over the weekend and there is absolutely nothing good about this hotel. I work for a hotel myself and I know sometimes there will be complaints and unsatisfied people but what we went through was a huge disaster I've never seen or experienced anything like this! Check in time took over an hour! When we... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Lindsi M, It is very disheartening to read your comments regarding the level of service received during your stay. Please allow me to apologize that we let you down. We invest a great deal of time in training our team to provide exceptional service in every aspect of our guests stay. Clearly, we missed the mark in some areas... More

ellesmere port
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in a quiet location on the waterfront with a road between the bay side the marina looks out at the back . This hotel is a lewi building complex of which we stayed in the one furthest from roundabout . The views are great across the bay which is home to the navel base. Aircraft carrier... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

I would take this opportunity to thank you for taking the time to post a review and for your recent stay. We love hearing great feedback like yours as we put forward everything possible to make every guest leave having had a great experience. Our staff will be pleased to hear about the job well done and the great experience... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in the Sheraton at the beginning of October. My brother had graduation at MCRD and the hotel provided a free shuttle to both the airport and the Marine base. We were able to get a military discount which made the experience a much better value. The hotel was actually really nice. I read all the reviews prior to... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for taking the time to leave a review and for your recent stay. It is very disappointing to hear your experience at our hotel was less than satisfactory. We apologize for the inconvenience you experienced and for the lack-luster service that was provided. Please understand that this is not the norm for our property and the appropriate corrective... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was excellent and the accommodations were very good and appreciated greatly! The hotel is excellent and staff is professional! The convention facilities worked out very well and were done just right for us all! I was happy to be there and stayed at the hotel excellent place! You cannot ask for better settings for a convention than the... More

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Wow! Thank you for taking the time to post a review and for your recent stay. We truly love reading about remarkable experiences like the one you received. Adding special touches is where our property excels and we couldn't be happier to hear you enjoyed your stay. Our staff will be pleased to hear about the job well done and... More

Denver, Colorado
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last month. Initial thoughts: The lobby smells like my grandma’s house (in a good way). The hotel manager must own stock in Glade Air Fresheners. I, like many other reviewers, stayed here for a conference. Initial thoughts are, lovey place, outside looks great. First the positives: Yes, the conference spread was outstanding. In fact the corn bread, ohh... More

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Phoenix, Arizona
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Only minutes from the airport and right on the water. Rooms have a Harbor or Marina view with balcony. The restaurant is very good and the location has several top dining options nearby. This location make a great vacation spot with or without a car. The hotel rooms are nicely appointed and service is excellent. Love it here, can't wait... More

Was this review helpful? Yes
Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

I would take this opportunity to thank you for taking the time to post a review and for your recent stay. We love hearing great feedback like yours as we put forward everything possible to make every guest leave having had a great experience. Our staff will be pleased to hear about the job well done and the great experience... More

Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is nice and clean. Staff courteous, pool great, views wonderful. It's right next to the airport so you are cabbing it anywhere else. Wi-fi is free in the lobby but very low bandwidth. Does not reach to the pool or harbor area. You can purchase higher bandwidth wi-fi but it doesn't work in the lobby; only on the room... More

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Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina

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