We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sheraton San Diego Hotel & Marina

#133 of 270 Hotels in San Diego
GreenLeadersGold level
Hotel website
Hotel deals
1380 Harbor Island Drive, San Diego, CA 92101
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Sheraton San Diego Hotel & Marina
Professional photos View all
Browse nearby
The Sheraton San Diego Hotel & Marina
Write a Review

2,718 reviews from our community

Traveler rating
    838
    957
    500
    263
    160
See reviews for
583
646
149
893
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (850)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2718)
  • Mar-May only
    (661)
  • Jun-Aug only
    (883)
  • Sep-Nov only
    (692)
  • Dec-Feb only
    (482)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

Very disorganized. Staff not trained at all. No help in finding room. Food is outrageously expensive with slow service. $30 delivery charge for lunch after an hour wait. Rooms are nice but broken glass on balcony. Needs new management and better informed staff. Management was not helpful with our hour and a half wait for dinner for a party of... More 

Was this review helpful? Yes
Medford, New Jersey
Top Contributor
119 reviews 119 reviews
16 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed for one night when I was back in town visiting friends, I previously lived in San Diego and Harbor Island was always a favorite spot when I lived there. I stayed with friends all the other nights I was there, but after staying here I kind of wished I had stayed at the hotel the whole time! The... More 

Was this review helpful? Yes
Spokane Valley, Washington
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The personal attention to service was immediately apparent in the email communications and room selection. The staff at this hotel is very focused on guest satisfaction. The convenient location from the airport is great for business travelers, and yet the highway and airport proximity are not too noisy. Downtown travel is convenient for entertainment and restaurants. The meeting catering is... More 

Was this review helpful? Yes
Old Saybrook, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a long flight from the East Coast, it was late. We were greeted by friendly and professional hotel employees. Our room was lovely, overlooking the bay with a balcony. What a treat! The service was amazing. Breakfast the next morning was delicious and the service was 5 star. We truly loved this hotel so much that we booked it... More 

Was this review helpful? Yes 1
NJ
Top Contributor
162 reviews 162 reviews
21 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arrived late on a Sunday evening after a flight from the East coast and was upgraded to a 12th floor room with a balcony facing the marina and the city. Magnificent views in the morning with shimmering silver water stretching to the city's downtown waterfront and beyond. Military vessels leaving port kept the scene animated. Very comfortable bed. Balcony could... More 

Was this review helpful? Yes 2
Barnsley, United Kingdom
Top Contributor
146 reviews 146 reviews
45 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton has tended to be our hotel of choice on our previous couple of visits to San Diego. This time however, we found it to be disappointing in a number of ways. Firstly on arrival, the reception area was really busy, but there were only two members of staff checking people in, not what you need when you have... More 

Was this review helpful? Yes 2
Southend-on-Sea, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived late Sunday evening for a one night stop over prior to boarding a cruise liner which we booked June last year. Two days before departure our travel agent told us that the Sheridan had over booked and that we had been bumped to another hotel in central San Diego. I complained and the booking was changed back to... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

my ac in room didnt work only was cool in room with the balcony door open so not very quiet with airport across the street.then easter morning was awakened by fire alarms and emergency instructions to evacuate the hotel by stairs only at 617am having been on the 8th floor and my mom being hanicap i couldnt do the stairs... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Close to the airport which for some could be a detractor but to us was a plus. We chose this hotel based on the proximity. As a one night stay, I had no complaints for the price. Check in was a breeze, the young man was very helpful. Room was close to an ice machine but we knocked out like... More 

Was this review helpful? Yes 1
Loughborough
Top Contributor
74 reviews 74 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights as part of a tour of the West. Great location for airport - you will hear them take off particularly if you are on the even number side. Flights stop in the evening and don't start again until about 6 ish. Its really not a problem. The pool and Jacuzzi is... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

974 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (918)
Viewed
View from room (176)
Viewed
Room/suite (229)
Viewed
Pool/beach area (76)
Viewed
Hotel & grounds (209)
Viewed
Dining (26)
Viewed
Bathroom (46)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (2)
Viewed
1:19
Videos (1)
Viewed
Other (150)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Room/suite (9)
Viewed
Dining (13)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (8)
Viewed
View from room (2)
Viewed
Family/play areas (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question