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The Sheraton San Diego Hotel & Marina

4.0 of 5 1380 Harbor Island Drive, San Diego, CA 92101
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The Sheraton San Diego Hotel & Marina
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The Sheraton San Diego Hotel & Marina
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2,635 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

Stayed with my son for 1 night who is in marines. Very nice and clean hotel. Room had belcony with 2 beds. Don't know if they all come with belconies but was great to open and get fresh air. Beds comfortable but close to airport which was also a plus and off main highway. U could not tell u were... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This property was only 5 minute complimentary ride away from SAN airport. With that being said, I would qualify it as your regular airport hotel with a better view. There are two properties separated by a marina. I stayed at Marina tower to attend a four day national conference. Upon check in, noticed that there was a bar of used... More 

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Senior Contributor
28 reviews 28 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed this hotel with its incredible views of the Marina and Ocean! Wonderful pool and Jacuzzi with lots of lounging room around it. Room was decorated very Nautical with quality bedding that was very comfy! Had breakfast at hotels restaurant that was good but a little high on price! But still, great meal!

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Cedar falls
Top Contributor
109 reviews 109 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

At first glance this is a very nice hotel, and it is for the most part. Desk staff (I think Balanka) was wonderful and very nice. Good view for the room and a nice location. So why just average? There was a hair, not mine, on the shower wall which indicates the shower had not been cleaned. The bathroom fixtures... More 

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear daveandjulie222, Thank you for taking the time to leave a review and for your recent stay. It is very disappointing to hear your experience at our hotel was less than satisfactory. We apologize for the inconvenience you experienced and for the lack-luster service that was provided when inquiring about the shuttles. I certainly hope you received the information needed... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Positive - marina tower rooms are very nice, clean and in good repair - close to airport, with free shuttle - conference food was very good - swimming pool was nice Needs improvement - rooms are expensive - parking fees are $25 a day, (add that to car rental charges and it becomes very pricey) - no shuttles available to... More 

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for the great comments about your experience at our hotel during your conference. We take great pride in our service and appreciate that you took the time to acknowledge our efforts. Your comments are truly appreciated and we look forward to hosting you again when your travel plans permit. Warm Regards, More 

Los Angeles
Contributor
13 reviews 13 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Bay Tower (not the main hotel bldg) for a week-long conference. The room was quite spacious with nice amenities. The hotel staff were friendly and the conference set-up was fine. The only problem was that my room faced the airport and the marina with many docked boats (the other side of the hotel faced out onto... More 

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Oakville, Canada
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located close to the airport which gets you there quickly, but you will hear planes taking off no matter where you are located, especially early in the morning. Based on the reviews I was expecting the hotel to be more run down, but I thought the lobby and the ground looked like any five star hotel. The... More 

Was this review helpful? Yes 1
Santa Monica, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here one Sunday night - solid, clean room and decent size bathroom and shower. Good AA rate included wifi but parking was extra $24 (valet with in and out privileges). Easy check-in and nice greeting with service for luggage to room immediately. Although it is near the airport, I heard no noise and the room was very quiet. Valets... More 

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Orange County, CA
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Checked in on Thursday for a conference. Went to my room and the fumes made me nauseous. The following day engineering came to do maintenance. After coming back to our room, we still had fumes. Engineering came back and told us because of the vent set up we were getting the fumes from the airplanes. We then got our rooms... More 

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Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear aleve100, It is very disheartening to read your comments regarding the level of discomfort received during your stay. Please allow me to apologize that we let you down during your stay. We invest a great deal of time maintaining our property and in training our team to be prepared when the unexpected occurs. Clearly, we missed the mark in... More 

Simi Valley
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Attended a massive conference there January 22, 23, 24 and 25. Made reservation months in advance. Arrived, and the hotel was unbelievably understaffed, even though they had been sold out for weeks. Very long line to check in - then, at 3:00 p.m. were told the room was not ready, but assured I would be on same floor as my... More 

Was this review helpful? Yes
Austin G, Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Thank you for taking the time to leave a review and for your recent stay. It is very disappointing to hear your experience at our hotel was less than satisfactory. We apologize for the inconvenience you experienced and if we had been aware of the dissatisfaction, we would have done our best to resolve any issues. Please understand that this... More 

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Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
Reservation Options:
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
Hotel Style:
#8 Green Hotel in San Diego
#25 Spa Hotel in San Diego
#31 Luxury Hotel in San Diego
#61 Business Hotel in San Diego
#76 Romantic Hotel in San Diego
#78 Family Hotel in San Diego

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