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Four Points by Sheraton San Diego

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8110 Aero Drive, San Diego, CA 92123
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Four Points by Sheraton San Diego
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Four Points by Sheraton San Diego
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384 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Diego, California
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My mom and I stayed here for 2 nights while she visited me in San Diego. the hotel was clean and the rooms pretty modern looking, the only con is that the hotel is so spread out that you have to walk really far to your room if you don't get one near an entrance. the location is central so... More 

Was this review helpful? Yes
Mike H, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your comments, it nice to see that a experienced traveler has a great opinion on the Four Points San Diego. Our staff and management take great pride in providing a memorable experience and we look forward to your return. Mike Hensley, General Manager More 

5 of 5 stars Reviewed 3 days ago NEW

We booked day of and stayed 2 nights. We were very suprised. This is really nice hotel and for great price. Very clean and large. Has free parking, free wifi, free breakfast for one, even free water in room and at front desk at request. Rooms where awesome, huge, refrigerator, nice beds and sheets and bedspread !!!!!! All the staff... More 

Was this review helpful? Yes
Mike H, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to reflect on your recent stay at he Four Points San Diego. Our staff takes great pride in distinguishing ourselves from the other hotels in the area and I will recognize Christian and the others at our next employee rally. Thank you again for your comments, we look forward to your return! Mike Hensley,... More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room was fine & the pool was very nice. The reason I will never stay here again is because of how the front desk & management treated me when I had to check out very unexpectedly 4 nights early because my father (in Minnesota) had been crushed under a car that he was working on the morning of Nov... More 

Was this review helpful? Yes 3
Mike H, General Manager at Four Points by Sheraton San Diego, responded to this review

My sincere apologies for the lack of empathy in such a helpless time in your life. The Four Points, San Diego has had a management change in the last several months and I wish that I was here to remedy any of your challenge. I hope that you see this reply and reach back out to me to make this... More 

Travelers are raving about these San Diego hotels

Naperville, Illinois
Level Contributor
261 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Despite location this hotel was eerily empty, especially considering it is a pretty big hotel. Helpful and friendly staff. Almost too friendly to the point of pestering. Bathroom had peeling wall paper, a sagging shower curtain rod, and a sink that did not drain until I picked the crud out from it... yuck! Not a job I relish, but experience... More 

Was this review helpful? Yes 1
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your comments. We try had to recognize all of our platinum Members with an upgrade. My sincere apologies for not being able to this time. The Four Points San Diego will be going through a complete renovation over the next year, so I invite you back to see our progress. We look forward to your return, Mike... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015

Its good to stay here but little bit costly and room was normal. In our room coffee machine didn't work and another sad thing is we could not use pool because it was under renovation. But it had browsing room facilities to take print out so we were happy about that. And in some website it was mentioned that it... More 

Was this review helpful? Yes 1
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your feedback. I apologize for the pool construction, but certain maintenance is necessary to continue to put out a nice product. I hope that we were able to offer options for your inconvenience. Please call on me if I can ever be of future assistance. Mike Hensley, General Manager More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Stayed here last night. I was happy about the room size and it was very quiet so we got good sleep. The carpet outside of the rooms made me dizzy though haha! The man who checked us in, Curt, was amazing and very helpful. You are lucky to have him.

Was this review helpful? Yes 1
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for you comments and thank you for recognizing Curt. I will make sure to recognize him at our next employee function. We look forward to your return! Mike Hensley, General Manager More 

San Francisco, California
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

First, my disclaimer, I only stayed one night after I was here on a business trip - so I feel I'm not a great judge on his hotel's potential. I arrived later at night and I left early in the morning. I usually try to stay in Starwood Hotels since I'm a fairly active SPG member. Overall, I think this... More 

Was this review helpful? Yes 2
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your honest opinion of the Four Points, San Diego. We appreciate you point out our friendly staff and newer amenities. I hope we have the opportunity to have you for a longer stay in the future. Mike Hensley, General Manager More 

Yuma, Arizona
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

It was nicer than I expected, it was really modern. The room was perfect and so was the bathroom. My daughter really liked the shampoo and shower gel dispenser in the shower. The pool was being repaired but next time I'm sure it will be great. We plan on staying there in June again.

Was this review helpful? Yes 2
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for you positive review of the Four Points by San Diego. The Management and Staff take great pride in delivering a great experience for our guests. I'm glad you had the opportunity to experience that and we look forward to your return. Mike Hensley, General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015 via mobile

This is the second time I've had the displeasure of being forced to stay at this hotel while on a business trip. There's always some trashy event going on with super loud music bumping into the guest room from the ballroom until 1AM. As if the old, bumpy mattresses aren't terrible enough. I hate this place and will stay home... More 

Was this review helpful? Yes 1
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your comments. My apologies for the noise challenges you face while my guest at the Four Points by Sheraton. We are always try to be considerate to our guests and will address any complaints for noise. I will speak with our management to see what we can do about louder events being located further from guest rooms.... More 

Santa Barbara, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 8, 2015

Front desk staff was pleasant and efficient, check-in was painless and even though I arrived a day early, the front desk clerk was able to accommodate me. The restaurant (though frighteningly empty) was staffed by very nice and helpful employees. The breakfast was also quite good (I ordered an a la carte omelet rather than the buffet). The property itself... More 

Was this review helpful? Yes 1
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your comments. My apologies for your experience. We do have an excellent Staff at the Four Points by Sheraton, San Diego. We are actually in the process of a renovation and we hope to be completed before the end of the year. I hope that you give us another chance in the future to see our great... More 

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