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Declan Suites San Diego

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701 A. Street, San Diego, CA 92101 (Formerly Sheraton Suites San Diego)
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Declan Suites San Diego
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930 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Declan Suites San Diego
See the most recent reviews
Newport, Rhode Island, United States
1 review
3 of 5 stars Reviewed January 9, 2013

My stay wasn't for leisure- business travel was my reason- so perhaps my points of contention seem petty; I would offer that anyone of this mindset, however, hasn't had to play road-warrior for extended periods, and likely has little appreciation for amenities needed to conduct business on the road. Through my week at the Sheraton, the staff was very courteous... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

Whether staying with us for business or pleasure, we always want to ensure that our guests’ time with us exceeds their expectations at every turn. We regret to learn that your stay was not at that level. We sincerely apologize for any inconveniences with our Internet service and can assure you that your review is being passed along to the... More 

Hamilton, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 8, 2013

I recently stayed at this hotel. it is a bit different because the lobby is on the 12th floor. all rooms are mini suites (at least) so you have space to spread out. The bathrooms looked a bit tired and could be refreshed and the restaurant / lounge was relaxing. In terms of location it is a bit off the... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

As a SPG Platinum member, we greatly appreciate your high rating. Since feedback from our guests is an essential part of improving our services, we are truly grateful that you’ve shared your comments regarding our bathrooms. We’ll certainly take your review into consideration as we make the necessary improvements for our future guests. Thank you for choosing the Sheraton Suites... More 

Seattle, WA
Level Contributor
104 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed January 7, 2013

I only stayed here for one night and my stay was perfectly fine, but nothing exceptional. The rooms are all suites, but the door to the bedroom is a double French door that barely clears the end of the bed which is fine if you're not sharing with others. The bathroom area has multiple doors and a relatively small shower.... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

However long or short of a stay, we always appreciate it when a guest takes the time to share their valued feedback with us. Thank you for choosing to stay at the Sheraton Suites San Diego at Symphony Hall. It seems you were able to explore quite a bit during your overnight visit! For any inconveniences that you experienced with... More 

Rancho Cucamonga, CA
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed January 6, 2013

I took my family to see John Williams and the San Diego Symphony in Dec 2012. You do not exit the building to get to the concert hall which makes this arrangement very convenient and safe at night. The valet parking staff was friendly and efficient. I knew the price from previous reviews so no surprises there. You go up... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

After attending the show, it was our pleasure to comfortably accommodate you and your family. We’re honored that you chose to stay with us and greatly appreciate you providing a kind and detailed review for our future guests. While staying with us, we’re glad that you and your family had the opportunity to enjoy a few of our facilities and... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2013

stayed here for a night and enjoyed the stay. checked in and the front desk upgraded me to the club floor thanks to spg. a separate living room with couches and desk gives the room a very homey feeling. the self-parking is tricky though. hotel guests are required to park on the 11th floor. just getting to the 11th floor... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

As a SPG member, we’re truly grateful that you’ve taken a moment to let us know about your recent experience. From our breakfast options to our accommodations, it is our hope to provide each of our guests with a home-away-from-home atmosphere and we’re delighted that you enjoyed everything from our separate living room to our waffle station. It is never... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 1, 2013

We were attracted to the location of this hotel, just on the outskirts of the Gaslamp neighborhood in San Diego. There was easy access to many of the awesome things to do in one of our favorite cities. Coronado was a 10 minute drive, Balboa Park was within a mile. We weren't let down by any of this. As a... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

While we’re happy to learn that our location worked out so well for your stay, we deeply regret any inconveniences or noise disruptions that impacted your valued time with us. It’s disappointing that your suite was not at its best upon your arrival and we understand any frustrations at this time. Though your feedback is always welcome and appreciated, we... More 

Travelers are raving about these San Diego hotels

Toronto
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 22, 2012

I stayed at Sheraton Suites for 7 nights in December. From the first moment I got there I was welcomed by great staff. In fact all the staff I interacted with were extremely helpful and pleasant. I was given a room facing north (I think....got a little turned around in the city), but had a great view. Mountains in the... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

It seems like you truly made the most out of your stay! We are thrilled to learn that your experience with us has inspired a return visit and greatly appreciate you sharing a thorough review for our future guests. Though it’s disappointing that you didn’t find our complimentary Internet in our lobby to be a convenient alternative, we greatly appreciate... More 

Westminster, California, United States
1 review
5 of 5 stars Reviewed December 18, 2012

Great staff and services. Receptionist was super nice and knowledgable. We felt very pleasant Hotel has good views. We stayed on the top floor clubroom and were able to enjoy both the city and the ocean views. The breakfast is also very tasty. It has lots of selections and on top of that there are also made-to-order dishes. Overall, we... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

First, we would like to express our sincerest thank you for your kind comments regarding the customer service that you received. It's always a pleasure to learn about our guests' experience with us, especially when they mention how friendly our staff members were during a stay. We hope we get the pleasure to welcome you back to the Sheraton Suites... More 

MCDONOUGH
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

We were here for four days. The lobby was beautiful! Very clean with awesome staff team. The lobby was on the 12th floor which I find it kind of odd. The room itself needed updated doors (they had sliding doors), new furnitures, updated decors, and just an overall upgrade on all their rooms. I do want to mention that parking... More 

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

We highly value all of the feedback that we receive from our guests and greatly appreciate that you've shared your impressions with us. For any inconveniences that you encountered during your stay, we apologize and hope you'll be able to take advantage of our complimentary wireless Internet in our lobby during a future visit. Thank you for sharing your perspective... More 

florida
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 17, 2012

I frequently stay at the Sheraton Suites and I have to say in addition to the comfort and and peace and quiet,the front desk staff and van drivers go out of their way to assist whenever I need information or a ride somewhere in the area. Keep up the great service!

Was this review helpful? Yes
SheratonSuitesSD, General Manager at Declan Suites San Diego, responded to this review

Our sincerest thanks for sharing your kind comments regarding the customer service that you received. We'll certainly pass along your review to our staff so they know how much their efforts were appreciated. The next time you are in the area, we hope we get the opportunity to welcome you back to the Sheraton Suites San Diego at Symphony Hall. More 

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