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All 270 San Diego hotels

Radisson Hotel San Diego - Rancho Bernardo

3.0 of 5 Hotel   |   11520 West Bernardo Court, San Diego, CA 92127
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Radisson Hotel San Diego - Rancho Bernardo
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71%
Ranked #149 of 270 hotels in San Diego
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
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139 people have reviewed this hotel

Traveler rating
    45
    53
    29
    10
    2
See reviews for
41
18
13
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Portuguese first
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English first
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful stay this past week. Adele at the front desk helped us with everything that needed to be done to make our stay wonderful. Also the breakfast was very good. We especially liked the convenience of being relatively close to all amusement parks.

Was this review helpful? Yes
Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Dear Brian T, Thank you for taking the time to review us on TripAdvisor! I have shared your compliments with Adlie, and she was honored that you mentioned her by name. Thank you for giving me the opportunity to recognize her for a job well done! We are happy to hear that you enjoyed your stay with us and found... More

Sioux Falls, South Dakota
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Radisson Rancho Bernardo in April 2014 on a sightseeing trip to San Diego. I had researched hotels in a variety of locations in and around the city, but I kept coming back to the Radisson for a variety of reasons. I am very glad that I did. The staff is very friendly, helpful, attentive and just... More

Was this review helpful? Yes 1
Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Dear Kevin W, Thank you for taking the time to give us a great review on TripAdvisor! I have shared your compliments with our team members and they were pleased to learn that we were able to exceed your expectations during your stay. Kevin W, we thank you for your business and hope that you stay with us again, when... More

Regina, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in March 2014 for a couple of nights. Night Auditor girl was very helpful, as was Jonathan @ Desk. Other staff that we interacted with was pleasant to talk to as well. Had two 2Queen rooms. Housekeeping wise we were satisfied. One room seemed to have too much heating, we managed to get it work for us. Restaurant is... More

Was this review helpful? Yes 1
Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Dear TheSinghGarry, Thank you for your kind review on TripAdvisor. We are glad to hear that you enjoyed your stay with us and found our accommodations to your satisfaction. It is always a pleasure to receive positive feedback on our team, and we will be sure to recognize Jon and our Night Auditor for a job well done. Hope to... More

Rancho Bernardo, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellence in hospitality began when I was greeted by front desk agent Jon Osborne, who has raised the bar in customer service and set a new benchmark for others to measure themselves by. With genuine warmth and thoughtful care and concern, he takes the extra time that is sometimes required in order to provide excellent in customer service. These attributes... More

Was this review helpful? Yes 1
Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Dear Imcolorful, Thank you for taking the time to complete a review on TripAdvisor. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with Adlie, Jon, Heather, Gerino, Virgil and Jay. They were all honored that you mentioned them by name. Thank you for giving me the opportunity to recognize them... More

Sacramento, California
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2014

I had to stay here early morning before a early flight. The receptionist was very caring and accommodating. The room was excellent and I love additional toiletries of mothwAsh q-tips and body wash. Lots of pillows on the bed. Fluffy blankets nice. Appeared the room were newly renovated. Now breakfast was nice but the service was horrible . Staff was... More

Was this review helpful? Yes 1
Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Hello Sistasister_2000, Thank you for your recent stay at the Radisson San Diego Rancho Bernardo and for sharing your experience on TripAdvisor. We are glad that you enjoyed your stay with us, and enjoyed our room accommodations. We also apologize for the drawbacks that you mentioned with your overall breakfast experience. We will use this as a tool to continue... More

Columbia, IL
Top Contributor
165 reviews 165 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed for business and it is newly remodeled and clean and quiet. However, the room was very hot at night and never cooled off. The staff was friendly but it is not a full service hotel. I needed a band aid and although there is a small little shop of sundry items, they had nothing but food items. Had dinner... More

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Brigitte R, Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Hello Susiejc, Thank you for your recent stay at the Radisson San Diego Rancho Bernardo and for sharing your experience of TripAdvisor. We are glad to hear that you found our newly renovated hotel clean and quiet. It is always great to hear that our team is friendly and courteous. We are also delighted to hear that you enjoyed our... More

Northampton, United Kingdom
Top Contributor
125 reviews 125 reviews
121 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed February 14, 2014

I stayed here for ten days whilst on business, along with some 50 colleagues. The staff were consistently friendly, helpful and efficient but the hotel itself simply isn't a full service hotel. Yes, there is a bar and "restaurant" (which is a kitchen behind the bar) but the bar only has half a dozen tables and only opens 5pm until... More

Was this review helpful? Yes 1
Eindhoven, The Netherlands
Top Contributor
136 reviews 136 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 26, 2014

When I stayed in this hotel they were renovating the entrance, reception and bar. I stayed in one of the newly renovated rooms. The room was really good: large and convenient. Since all rooms have their own entrance it was no problem that there was temporarily no reception area.

Was this review helpful? Yes
Chuck A, General Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Thank you for your kind comments and we are happy to hear you enjoyed our newly renovated rooms! The renovations to the lobby and restaurant are complete and we hope you will return soon to see the exciting new changes. Chuck Ault, General Manager 858-451-6600 More

Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2014

I've stayed here a few times in the past and with business putting me just down the street it's always a choice between the one that's close or the one that's cheaper. This hotel for me is both closer and better priced given what's included in the stay! I must however say my stay started a bit bumpy though. Upon... More

Was this review helpful? Yes 2
Chuck A, General Manager at Radisson Hotel San Diego - Rancho Bernardo, responded to this review

Thank you for your feedback and your continued loyalty as a Radisson Hotel San Diego - Rancho Bernardo guest. We are delighted to hear you enjoyed our restaurant dining and friendly staff. I have shared your comments with the staff to continue our efforts in providing you with excellent service and quality accommodations. We thank you for your business and... More

USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 26, 2013

this is supposedly a busibness class hotel, but feels like a family vacation hotel. it's very clean and everything works, but nothing really stands out and so it somehow failed to meet my expectation. my room was facing the highway so i can hear the traffic in the evening. breakfast was $10+per person and it was pretty ordinary. nothing special.... More

Was this review helpful? Yes

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Additional Information about Radisson Hotel San Diego - Rancho Bernardo

Also Known As:
Radisson San Diego
San Diego Radisson
Address: 11520 West Bernardo Court, San Diego, CA 92127
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#95 Business Hotel in San Diego
#149 Top resorts Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel San Diego - Rancho Bernardo 3*
Official Description (provided by the hotel):
The Radisson Hotel San Diego – Rancho Bernardo is a proud winner of the Carlson Hotels 2010 Presidents Award. Our North San Diego hotel features 180 oversized guestrooms, a beautiful outdoor pool & spa, JJ’S Bar & Grill, function and meeting rooms, complimentary wired and wireless internet, business services, fitness center, guest laundry facilities, and outdoor parking. Each room is equipped with a coffee maker, microwave, refrigerator, two telephones with voice mail, iron with ironing boards and our Business Class rooms featurein-room safes. Full renovation of all guestrooms, restaurant/bar, meeting space and lobby Spring 2013. ... more   less 
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