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All 270 San Diego hotels

Sheraton Mission Valley San Diego Hotel

3.5 of 5 Hotel   |   1433 Camino Del Rio South, San Diego, CA 92108 (Mission Valley / Hotel Circle)
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Ranked #134 of 270 hotels in San Diego
A recent review
5 of 5 stars reviewed 6 days ago
Kate C Carlsbad, California
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468 people have reviewed this hotel

Traveler rating
    134
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Carlsbad, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I'm staying for extended time due to work. Very comfortable & quiet room. Trina was incredibly kind at check-in. She suggested the club level, and I'm so glad I went with the upgrade. All the staff has been 5-star level helpful & courteous. The food is very good as well. I'm surprised I was able to get a very good... More

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Bournemouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Am currently staying here and have to say it's better than expected. I'd spent 6 nights at the Hilton Anaheim before this. Plus points: Really comfortable bed (almost as good as mine at home) Very helpful staff Fridge in room Decent size safe Easy to find Free wi fi (this should really be standard in this day and age but... More

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Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

darrenhowe, Thank you for your detailed review and recent stay at the Sheraton Mission Valley San Diego Hotel. I'm pleased to read you enjoyed your stay, your needs were met, and requests were taken care of. We take pride in our abilities to provide excellent customer service and I hope when you come back to San Diego you will think... More

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay here. All the staff was very friendly and extremely helpful. The check in clerk Trina Fowler was a huge help with everything. She was extremely helpful, knowledgeable and was able to up grade our room due to the cheer camp that was going on during our stay here. We will be back very soon. It... More

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Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Lvly Lulu P, Thank you for your review and recent stay at the Sheraton Mission Valley San Diego Hotel. Your kind words and accolades of Trina make me proud as a General Manager. All of my staff are highly trained and carefully selected for each position based on their key strengths and skills. Interpersonal flair is essential to our abilities... More

El Paso, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The best hotel experience by far! The staff was very nice and accommodating to my family's needs, especially Trina and Torreon! They were extremely helpful and knowledgeable. The bartender Santana was fast, and made my husband and I some good drinks. I also got a chance to visit the lounge for breakfast and staff was very polite and the food... More

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Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

MercedesF80, Thank you for your kind words and your recent stay at the Sheraton Mission Valley San Diego Hotel! It made me very happy to read all of the nice things you had to say about Trina, Torreon, and Santana. All of my staff are carefully chosen based on key strengths and skills. They are 3 of many of my... More

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were a little anxious as we arrived at this hotel following a poor experience at another Starwood hotel the previous night. However, we had nothing to fear. Reception were fabulous and they sorted us a lovely room with a crib on a high floor as we requested. For a city, the room was reasonably spacious and comfortable. Whilst it... More

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Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

PBR_13, Thank you for your review and staying at the Sheraton Mission Valley San Diego Hotel. I was pleased to read your comments regarding our front office staff especially your mention of Jeremiah. I will certainly be sharing your feedback with him. I am happy to know that your stay was comfortable and you enjoyed our local attractions. It is... More

Downers Grove, Illinois
Top Contributor
96 reviews 96 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first Sheraton experience which did not meet my expectations. I usually stay at Hilton chain hotels and I never have had a bad experience. I expected more from the Sheraton. First of all, our rooms were not ready upon check so my group had to be split onto different floors. We had the issue of the fire... More

Was this review helpful? Yes 2
Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Merenkova, Thank you for your review and recent stay at the Sheraton Mission Valley San Diego Hotel. Your comments will be communicated to the appropriate leadership, as these complications are not the norm for our hotel. It is disheartening to read you felt you received lack-luster service and for that we apologize. We take pride in our ability to provide... More

phoenix
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

http://www.sheratonmissionvalley.com 619-260-0111 This will be my second attempt to write my review, my first one was not published for reasons you can read below. First review was written on my 2 day of a 4 day stay. First day Room appeared to be clean, in room safe didn't work. We went to the beach came back and my daughter took... More

Was this review helpful? Yes 8
Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

debbiedrury, Thank you again for your feedback, it is very much appreciated. I do understand that everything in the aformentioned review has been resolved and there has been communication regarding these issues. If there is anything else you may need, please feel free to reach out to me. Sincerely, Dan Stenz General Manager More

Sacramento, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The price seemed high and did not include parking, other than that very nice! Way better than the more pricier hotel our fams stayed in that was under full construction not light remodeling with bugs everywhere!

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Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Khanland, Thank you for your review and staying at the Sheraton Mission Valley San Diego Hotel. I am very happy to see that you enjoyed your stay with us and had a much better experience. It is unfortunate to read your previous hotel had a bug issue and was under full construction. When you come back to visit San Diego,... More

Los Angeles, California
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 24, 2014

This is an older hotel, but very nicely appointed. Room was on the small side, and the bathroom is very small, but functional. Everything was clean (linens have a few stains). Good location at one end of Hotel Circle. For SPGs, there is an evening snack service and breakfast each morning. The evening snacks include one hot dish (such as... More

Was this review helpful? Yes 1
Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for your TripAdvisor review and recent stay at the Sheraton Mission Valley San Diego Hotel. It is disheartening to find that you felt you received lack-luster service. Your comments will be communicated to the appropriate leadership, as these complications are not the norm for our property. Please do be aware that all of our staff are highly trained... More

Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 24, 2014

we stayed here one night...hotel is not bad but for $180/nt (incl $16 for parking and $15 for wifi) one should expect the windows to close properly no?...do not stay on the freeway facing side...the interior (carpets, furniture, bathroom) look like they redid a few years ago, but the windows appear to be from the 50s...the weathering is poor so... More

Was this review helpful? Yes
Sheraton M, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

TDragon, Thank you for your TripAdvisor review and recent stay at the Sheraton Mission Valley San Diego Hotel. We do apologize for the noise coming from our city side. Our windows have been recently weatherproofed, however it seems as though they may need to be looked at again and I thank you for bringing this to my attention. Your comments... More

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Additional Information about Sheraton Mission Valley San Diego Hotel

Address: 1433 Camino Del Rio South, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Mission Valley San Diego Hotel 3.5*
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Also Known As:
Sheraton San Diego Hotel, Mission Valley Hotel San Diego
San Diego Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Sheraton Mission Valley San Diego Hotel. Whether it is our comforting amenities, caring service, and spacious guest rooms, you're sure to enjoy your stay. ... more   less 
Number of rooms
260

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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