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Mission Valley Resort

875 Hotel Circle South, San Diego, CA 92108
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Mission Valley Resort
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607 Reviews from our TripAdvisor Community

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newcastle
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We paid for a nonsmoking room with Internet but when we saw our room it really stank of smoke and we were far from the main building so the Internet was bad. We tried to swop but we had to pay $10 more per night for a room with a balcony and one that didn't smell of smoke. The next... More 

Helpful?
Thank beijarflorx
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear beijarflorx, You've got it correct. Don't book 3 star if you have 5 star expectations. Our units are comfortable, rooms clean and safe. Sure we are a little "dated" but we recover with a great staff, who goes the "extra mile" to accommodate our guests. We look forward to your return trip to "America's Finest City". Sunny Regards! More 

Sacramento, California
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

I paid for this hotel online at one of the bidding sites and I guess "you get what you pay for." It might've been a great resort in the 50s but it's not a resort by the today's standards. it was old, dark and needed improvement.

Helpful?
Thank Alisi W
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear PtownCraig, You've got it correct. Don't book 3 star if you have 5 star expectations. Our units are comfortable, rooms clean and safe. Sure we are a little "dated" but we recover with a great staff, who goes the "extra mile" to accommodate our guests. We look forward to your return trip to "America's Finest City". Sunny Regards! More 

Travelers are raving about these San Diego hotels

Bakersfield, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an old 18-acre property with some decaying infrastructure. It was purchased by the Morris Cerullo World Evangelism enterprise four years ago, for development into a religious tourist attraction and time-share condos. As of January 2016, the local newspaper reports that the planned development will depend on approval by the San Diego City Council. In the meantime, Mission Valley... More 

Helpful?
Thank CraigKJ
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear CraigKJ, So awesome that your gave a 5 stars for value & service! As you mentioned, it all starts with the "polite & helpful staff." Yes, we are worn but always working on cleanliness and guest service. We look forward to your return trip to the Mission Valley Resort Sunny Regards! More 

Champaign, Illinois
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have to say that this property has improved service and overall hotel cleanliness. Great value. Convenient location. The bartender is super sweet and attentive ans professional. It's still not a resort, but it's nice.

Helpful?
1 Thank RobbTob
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear Robb Tob; So wonderful was your experience you gave us 4 stars! Outstanding! Yes, it all starts with the staff and we are always working to improve. We look forward to your return trip to "America's Finest City" and MissionVally Resort. Sunny Regards! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I would recommend a stay at San Diego's Mission Valley resort for one main reason EXCELLENT customer service. Working in client relations for several years my eyes are always alert for a kind and welcoming manager. Front Desk Manager David Jacobs stood out because I noticed not only was he very pleasant to me on a rainy day when I... More 

Helpful?
Thank EMoon M
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear EMoon M; So wonderful was your experience you gave us 5 stars! Outstanding! Yes, it all starts with the staff and David gave excellent customer service I will let David know how helpful he was to you. We look forward to your return trip to MissionVally Resort and a terrific stay again!. Sunny Regards! More 

Pleasanton, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed two nights, Dec 29-30 2015 . Front desk was efficient and helpful with questions. Stayed in bldg 3 #800 units. Our discount priced units were clean and neat. Some things worked some not- nothing critical in the three rooms the extended family stayed in. It's not a resort. Used the room to sleep at night. I'd say older Motel... More 

Helpful?
2 Thank PtownCraig
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear PtownCraig, You've got it correct. Don't book 3 star if you have 5 star expectations. Our units are comfortable, rooms clean and safe. Sure we are a little "dated" but we recover with a great staff, who goes the "extra mile" to accommodate our guests. We look forward to your return trip to "America's Finest City". Sunny Regards! More 

San Diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015 via mobile

To all those who were dissatisfied with the Resort, services, staff, I don't understand why. STOP making reservations through Priceline, etc. They give you the worse. I first came to the Resort due to my hospital visits. Did it in person. First was Andre. Second was Demitrius. Then Paulina, very kind & amicable, as Yvette & all the hotel staff.... More 

Helpful?
1 Thank Arlina W
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear Arlina W; So wonderful was your experience you gave us 5 stars! Outstanding! Yes, it all starts with the staff. Paulina, Andre, Demitrius & Yvette was very kind & amicable. I will let David know how helpful he was to you. We look forward to your return trip to "America's Finest City" and MissionVally Resort. Sunny Regards! More 

Spokane, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 23, 2015

This hotel desperately needs remodeling. The bathtubs and sinks have been cleaned so many times that it was worn through the enamel. Caulking was dirty and many cracked tiles. On the plus side the superior room was large, water pressure was good and there was a lot of hot water. When packing to leave my husband always does a double... More 

Helpful?
3 Thank 123firefly
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear 123firefly; I was so disappointed to see that you did not enjoy your stay nor our services with us. I am sorry for any inconveniences to you. We do appreciate and value your feedback and I will pass on your comments to our staff. Thanks for taking the time to let us know of the issues and lack of... More 

Oakville, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 15, 2015

One of the worst hotels I have stayed in. We were booked in for 6 nights and checked out after one that's how bad it was. It all started so well: the receptionist was professional, friendly and really helpful. The maintenance man (we got to know him well!) was equally professional, friendly and helpful. First, the excusable: when I checked... More 

Helpful?
1 Thank 007ish
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear 007ish; Thanks for posting your review about the Mission Valley Resort. We will work with all departments in correcting "one of the worst hotels I have stayed at". Thanks for choosing the Mission Valley Resort and we welcome you to return soon!! Sunny Regards! More 

Farwell, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 9, 2015

I arrived from the airport an hour early and was told I couldn't check in til 3p. When I came back to check in the girl, I think her name was Paulina was not friendly at all. I was given a room that was so dirty I could not breathe. I called the front desk and asked if they had... More 

Helpful?
1 Thank kathy_lutz33
Stephen D, General Manager at Mission Valley Resort, responded to this review

Dear kathy_lutz33; I was so disappointed to see that you did not enjoy your stay nor our services with us. I am sorry for any inconveniences to you. We do appreciate and value your feedback and I will pass on your comments to our staff. Thanks for taking the time to let us know of the issues and lack of... More 

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