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Holiday Inn Express San Diego N - Rancho Bernardo

#165 of 273 Hotels in San Diego
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17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
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Holiday Inn Express San Diego N - Rancho Bernardo
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Holiday Inn Express San Diego N - Rancho Bernardo
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marblehead, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is a good option if you are looking to stay just outside of San Diego. Our family spent 3 nights here, and it worked out very well for us. It is about a 30- 45 minute drive to San Diego. We stayed in the building next to the main (lobby) building. Our room was quiet and very clean.... More 

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Donnie G, We greatly appreciate you taking the time out to give us your feedback including the details of your stay here with us. We are glad to hear that you felt safe and secure during your stay and were able to take advantage of the hotels amenities. We are happy to know you recommend us, and we hope... More 

Tucson, Arizona
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because it was close to San Diego attractions and other beach areas that we wanted to visit, like Oceanside. This hotel staff is very pleasant and the free breakfast is good and the breakfast staff are the most pleasant and helpful persons! If we return to the San Diego area, we will stay at this... More 

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear SSki111, We appreciate you taking the time to give us your feedback on your stay! We are happy to have been able to provide you with our location close to San Diego Attractions and accommodate you with a helpful and pleasant stay. We are so happy you enjoyed our breakfast! We hope you return to San Diego to stay... More 

Oak Harbor, Washington
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here during our stay for my nephew's high school graduation. My mother booked the room and added my son & I to her reservation. I was concerned about the walk from the lobby to the room for my mother, as it was across the driveway. The room didn't have two rooms as expected, but a fold out couch... More 

Was this review helpful? Yes 2
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear sdgrl619, We are really sorry about not completely satisfying your expectations during your stay here. I am pleased that your mother enjoyed our breakfast. We try our best to make all guest stays memorable and pleasant. We would love to make up for this experience with the next one. Please feel free to contact me (dee@wintimehotels.net) to arrange future... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We found the staff extremely helpful and friendly! Our room had plenty of space and was very clean. We also visited the breakfast buffet while there and were quite happy with their selection and quality of food. Our kids also swam in the pool. Although it isn't huge, it was the perfect temp and clean as well. We will stay... More 

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Southernbelle34, We are so happy we could provide you with a spacious and clean room for your stay. We are pleased to hear that you and your family were able to enjoy our breakfast and pool during your stay. Thank you for taking the time to let us know how your stay was with us and we hope to... More 

Dallas, Texas
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 25, 2015

I stay here about once a month and the staff here Is always very friendly. The rooms are always nice a clean and I've never had any complaints. In the afternoon when the hotel is full, the internet gets really slow and sometimes makes it hard to conduct business. And impossible to stream netflix. Nothing too major but it could... More 

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear i20ar, We appreciate your continued loyalty with us here. Thank you so much for giving us your feedback we are very pleased that we can provide you with continued nice and clean rooms and a nice breakfast. I do apologize that the internet slows down, we are in the process of getting that fixed and hopefully during your future... More 

Salt Lake City, Utah
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 20, 2015

The room was nice, the bed was comfortable and the breakfast tasted very good. Each room has a balcony so you can enjoy the beautiful San Diego weather without having to leave your room. This hotel is convenient to several good restaurants.

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Jeff Z, We are very glad to hear you liked the nice room, comfortable bed, and tasteful breakfast. We appreciate your feedback and hope you return soon! Robin Guest Experience Champion More 

Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

This is a great hotel I would say just because of the staff. My checkin process was very smooth and took just a couple mins. The staff was very friendly. The room we stayed in was also nice. The free breakfast was great and included some hot breakfast too. The breakfast staff was really great and greeted everyone who came... More 

Was this review helpful? Yes
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Virendra C, We are so pleased to hear you enjoyed your stay with us. We are happy that you enjoyed breakfast and the room you stayed in as well as the service we provided. We hope to see you again! Robin Guest Experience Champion More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2015

Let me start by saying that the guy at the front desk was excellent. Very friendly and apologetic for a very bad stay. The first room. 140, the A/C did not work properly. When we returned from shopping, he moved us into 142. When I turned around from setting my stuff down, I saw movement on the pillow and found... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear StokeAndGalaxy, Thank you for your review regarding your recent visit and regarding our staff to be very friendly and excellent. However, we are very sorry we fell below your expectation regarding room cleanliness which was unacceptable and air conditioning system not to be working. I have sent you a private message to obtain additional details regarding your stay. I... More 

Travelers are raving about these San Diego hotels

Manawa, Wisconsin
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

My family and I stayed here May 22 - 24 and had a nice experience. The rooms were clean and linens smelled refreshing. They offer a very nice breakfast that included eggs, sausage, biscuits and gravy, cereals, milk, juice, nearly everything to start the morning off right. They have two buildings, which made me nervous but the 'annex' building seemed... More 

Was this review helpful? Yes 1
Robin O, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Iamwp, Thank you for taking the time to give us your feedback. We're pleased you had a good experience here and liked our refreshing linens, and a breakfast to start the morning off right. We hope that you can return soon and see you again! Robin Guest Experience Champion More 

Diamond Bar, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

This hotel is what it is, a Holiday Inn Express. The rooms a tad out dated, but great beds. What this hotel lacks, is made up two fold by the outstanding staff. Very warm, outgoing, and friendly. As I left today, I thought to myself, I'm glad my wife chose this hotel, it's not the Marriott, but the extra $80.00... More 

Was this review helpful? Yes 1
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Tom F, We really appreciate you taking the time to let us know how your stay went at the Holiday Inn Express Rancho Bernardo. I will make sure to let the team know about your satisfaction and customer service acknowledgment. We try our best to go above and beyond to serve our guests. You noticing the positive and not... More 

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