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Holiday Inn Express San Diego N - Rancho Bernardo

3.0 of 5 Hotel   |   17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
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Ranked #164 of 270 Hotels in San Diego
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A recent review
3 of 5 stars reviewed 1 week ago
MTfamily Billings
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95 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Billings
Top Contributor
51 reviews 51 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked two rooms here using points. Felt like it is a hotel that has potential and has some upsides however it falls short of what I expect from a Holiday Inn Express (HIE). The exterior looked updated but the halls and rooms need work. Used the inside stairs and cannot fully put in words how dirty and bad smelling that... More

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because it was close to a friend's home that I was visiting. It is clean and quiet and the included breakfast is a nice value as well. The only con is that all the doors that are supposed to be securely closed to enter various parts of the complex are literally wide open all night making... More

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Brussels, Région De Bruxelles-Capitale, Belgium
Top Contributor
309 reviews 309 reviews
72 hotel reviews
156 helpful votes 156 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We found a good deal for four nights on hotwire. It was a decent enough stay but that is just about it. Rooms are comfortable which is good. The quality of the rooms and level of cleanliness is acceptable. Two points may have been misleading or bothersome: 1. The thermostat in the room is locked at 75 degrees Fahrenheit and... More

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Dee S, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

I want to thank you for taking the time to let us know about your experience at the Holiday Inn Express Rancho Bernardo. We apologize for the mishaps during your stay. The reason that we have A/C's set to 75 is becuase some guest tend to turn our units down to 65 degrees or less. When this happens with the... More

Ontario's Near North, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is nice, room was good and comfortable. Comp breakfast in the morning was great and the lady working the breakfast area was working very hard. She did a wonderful job. Elevator was a bit annoying as you need a room key to use it, which was a problem because my husband and son went down to pool with the... More

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Los Angeles, California
Top Contributor
62 reviews 62 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I spend well over 100 nights per year in Holiday Inn Expresses because they are typically quiet, clean, predictable and reasonably priced. This one is an exception. It's a tired, poorly laid out facility in an awkward location. OK, I can deal with that, but I was not pleased by the paper thin walls (I unwillingly participated in a conversation... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear technocleric, Thank you for your review regarding your recent stay at Holiday Inn Express San Diego-Rancho Bernardo, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Pune, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed here for 2 weeks. The breakfast is good. The suite was pretty good. One of the TVs didn't work, so they upgraded us to a larger suite, which was actually pretty spacious and had a jacuzzi in the bathroom. The general areas in the corporate building take you aback at first since it's a bit old and the carpets... More

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Texas
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 6, 2014

Interesting one this. The hotel doesn't strike you as great when you check in and you may have to walk a LONG way to your room. It has a weird very long and thin layout. Not very good if your room key gets wiped somehow and you have to walk all the way back (or even twice)... But the staff... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear GE1Texas, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Once... More

San Jose, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

The rooms are good with all the amenities. The service is good, breakfast is too good. Small pool that kids would enjoy. Its right next to the freeway so easy accessibility to various location. Its on a quite street but a bit far from downtown and Coronado beach.

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Honolulu, Hawaii
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 31, 2014

we stayed at this hotel because we were going to visit the San Diego Zoo Safari. we are also fans of the Holiday Inn Express chain and it was a no brainer to choose this one. the accommodations were typical Holiday Inn Express which is what you get for what you pay for...but it was also comfortable and convenient which... More

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Kansas City, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2014

I stayed here for a two week business trip (my trip was actually 3 weeks but I asked my company to find a different hotel for me to stay). Week one was okay, there was a fridge and microwave in the room as requested, the room was clean enough. The next week I got a different room, there was a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear N_THE_AIR, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

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Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn

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