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Holiday Inn Express San Diego N - Rancho Bernardo

#169 of 272 Hotels in San Diego
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17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
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Holiday Inn Express San Diego N - Rancho Bernardo
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Contributor
20 reviews 20 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here about once a month and the staff here Is always very friendly. The rooms are always nice a clean and I've never had any complaints. In the afternoon when the hotel is full, the internet gets really slow and sometimes makes it hard to conduct business. And impossible to stream netflix. Nothing too major but it could... More 

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Salt Lake City, Utah
Top Contributor
52 reviews 52 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was nice, the bed was comfortable and the breakfast tasted very good. Each room has a balcony so you can enjoy the beautiful San Diego weather without having to leave your room. This hotel is convenient to several good restaurants.

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Los Angeles, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel I would say just because of the staff. My checkin process was very smooth and took just a couple mins. The staff was very friendly. The room we stayed in was also nice. The free breakfast was great and included some hot breakfast too. The breakfast staff was really great and greeted everyone who came... More 

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Tucson, Arizona
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Let me start by saying that the guy at the front desk was excellent. Very friendly and apologetic for a very bad stay. The first room. 140, the A/C did not work properly. When we returned from shopping, he moved us into 142. When I turned around from setting my stuff down, I saw movement on the pillow and found... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear StokeAndGalaxy, Thank you for your review regarding your recent visit and regarding our staff to be very friendly and excellent. However, we are very sorry we fell below your expectation regarding room cleanliness which was unacceptable and air conditioning system not to be working. I have sent you a private message to obtain additional details regarding your stay. I... More 

Travelers are raving about these San Diego hotels

Manawa, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

My family and I stayed here May 22 - 24 and had a nice experience. The rooms were clean and linens smelled refreshing. They offer a very nice breakfast that included eggs, sausage, biscuits and gravy, cereals, milk, juice, nearly everything to start the morning off right. They have two buildings, which made me nervous but the 'annex' building seemed... More 

Was this review helpful? Yes 1
Diamond Bar, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

This hotel is what it is, a Holiday Inn Express. The rooms a tad out dated, but great beds. What this hotel lacks, is made up two fold by the outstanding staff. Very warm, outgoing, and friendly. As I left today, I thought to myself, I'm glad my wife chose this hotel, it's not the Marriott, but the extra $80.00... More 

Was this review helpful? Yes 1
Pascagoula, Mississippi, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 19, 2015

Our family members stayed at the Hilton Garden Inn as the Rancho Bernardo was booked. The room was fine and breakfast was good, so they tell me. However, one big complaint - they had 2 children with them and the pool was out of order the entire time. You would think they would warn travelers when they make the reservation... More 

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Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Karen J, Thank you so much for taking the time to let us know how your stay went. We are really sorry about the pool being under construction while you where here. We try our best to satisfy all guest and having two disappointed kids is not in our standards. We would like to make up for this experience... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2015

Booked thru priceline for $75/n on a weekend; It was nice and clean facility. Free Breakfast was quite good. Bit away from downtown San deigo/trade-in for price you get, not many restaurants immediate nearby.

Was this review helpful? Yes
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Mahesh h, Thank you for taking the time to let us know how your stay went. We are about 20-25 minutes outside of downtown but avoiding those crowds and traffic to enjoy our beautiful scenery and rolling hills is such a great trade off. We are very pleased that you enjoyed your stay. Please remember the Holiday Inn Express... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed May 11, 2015

Starting with aiding the selection of our room, I appreciated the kindness of the staff. Our room was quiet (in the middle of a floor) with great pillows and ample supplies. Then lemon water, cookies and coffee always available near check-in desk. The desk attendants (including Dawn) were helpful, cleaning staff cheerful and competent as well as the assistants at... More 

Was this review helpful? Yes
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Beachandoceanlover35, Thank You for the great review about our staff and hotel. We really appreciate you dropping Dawn's name as well. I will be sure to pass this on to her and the rest of the staff. We look forward to your return visit!! Have a great day!!! Dee S, Guest Service Manager More 

Offaly
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 28, 2015

I stayed in this hotel with my colleagues for 5 nights. I found the room to be very comfortable with a great TV. WIFI was great, no issues at all. Breakfast had all that was required to start your day. However, the walls were paper thin and you could hear any conversations from the rooms either side of you. My... More 

Was this review helpful? Yes
Deenesh S, Front Office Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Rojo 71, Thank you for taking the time to let us know how your stay went. We appreciate all the business you and your colleagues brought to us. I am sorry about you not having a fridge in your room, I will make sure you have a fridge and microwave next time! Have a great day and we look... More 

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