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Holiday Inn Express San Diego N - Rancho Bernardo

3.0 of 5 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
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Holiday Inn Express San Diego N - Rancho Bernardo
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Holiday Inn Express San Diego N - Rancho Bernardo
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100 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hilton Garden Inn is bit worn-out place where breakfast selection is miserable. E.g. You can find toast, but not real bread or sausages. No crossaints either. There is no buffet and plenty of standard breakfast selection is missing. Second negative is the internet. You have to login on it everyday and sometimes more often. The speed is miserable (SpeedTest measured... More 

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Arizona, USA
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 29, 2014

This hotel is located about 10 miles from the San Diego Zoo Safari Park, which was why we chose it. It's also about 25 miles from downtown SD. Far enough away to not have to pay for overnight parking, but close enough to still get into the city and see some sites. Booked through Priceline (Express Deals). Breakfast (included) is... More 

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Pine, Arizona
Top Contributor
56 reviews 56 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 28, 2014

We loved staying here. Quiet. Excellent beds. Came with an extra blanket (which I always appreciate). Everything in excellent repair. Room quietly decorated (but decorated). Wonderful breakfast. Perhaps the second best Holiday Inn Expresses we have stayed in.....................good dining choices within a couple of miles. HEI provided a very helpful list of eating establishments within various distances----very appreciated and also... More 

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Loma Linda, California
1 review
5 of 5 stars Reviewed November 16, 2014 via mobile

Our stay here was excellent. The front staff was very pleasant and accommodating (particularly Cheryl and Mary Lou). The room was very clean and the location is nice and quiet. It's about 20 mins from downtown San Diego which is nice if you're looking to get away from the crowded city. The bed was very comfortable for the price. We'll... More 

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Pune, India
2 reviews
4 of 5 stars Reviewed November 3, 2014

I stayed here for 1 month and my stay was very pleasant. Room was good, mostly everything was available. Sometimes getting drinking water was an issue as there was no facility for it in the room, so one has to ask for it from the front desk each and everytime. Staff of the hotel was very very nice and friendly.

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Billings
Top Contributor
52 reviews 52 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 5, 2014

Booked two rooms here using points. Felt like it is a hotel that has potential and has some upsides however it falls short of what I expect from a Holiday Inn Express (HIE). The exterior looked updated but the halls and rooms need work. Used the inside stairs and cannot fully put in words how dirty and bad smelling that... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear MTfamily, Thank you for taking the time to post a review of our property. We truly appreciate any feedback you give us. We are pleased to know that you liked the hotel's exterior. However, please accept my apologies for falling short of your expectations. Your comments about the level of cleanliness, bathroom facility and room condition will be forwarded... More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 5, 2014

I chose this hotel because it was close to a friend's home that I was visiting. It is clean and quiet and the included breakfast is a nice value as well. The only con is that all the doors that are supposed to be securely closed to enter various parts of the complex are literally wide open all night making... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Frequent T, Thank you for taking the time in completing a review about your stay. We are delighted to know that you liked our location and level of cleanliness. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience at our hotel. We regret the issues you... More 

Brussels, Région De Bruxelles-Capitale, Belgium
Top Contributor
309 reviews 309 reviews
71 hotel reviews
170 helpful votes 170 helpful votes
2 of 5 stars Reviewed August 26, 2014 via mobile

We found a good deal for four nights on hotwire. It was a decent enough stay but that is just about it. Rooms are comfortable which is good. The quality of the rooms and level of cleanliness is acceptable. Two points may have been misleading or bothersome: 1. The thermostat in the room is locked at 75 degrees Fahrenheit and... More 

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Dee S, Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

I want to thank you for taking the time to let us know about your experience at the Holiday Inn Express Rancho Bernardo. We apologize for the mishaps during your stay. The reason that we have A/C's set to 75 is becuase some guest tend to turn our units down to 65 degrees or less. When this happens with the... More 

Ontario's Near North, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

Hotel is nice, room was good and comfortable. Comp breakfast in the morning was great and the lady working the breakfast area was working very hard. She did a wonderful job. Elevator was a bit annoying as you need a room key to use it, which was a problem because my husband and son went down to pool with the... More 

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Los Angeles, California
Top Contributor
76 reviews 76 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed August 16, 2014

I spend well over 100 nights per year in Holiday Inn Expresses because they are typically quiet, clean, predictable and reasonably priced. This one is an exception. It's a tired, poorly laid out facility in an awkward location. OK, I can deal with that, but I was not pleased by the paper thin walls (I unwillingly participated in a conversation... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear technocleric, Thank you for your review regarding your recent stay at Holiday Inn Express San Diego-Rancho Bernardo, CA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

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Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Number of rooms: 178
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn
Hotel Style:
#35 Green Hotel in San Diego

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