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Holiday Inn San Diego - Mission Valley

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3805 Murphy Canyon Road, San Diego, CA 92123
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Holiday Inn San Diego - Mission Valley
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186 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichita, Kansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel met our expectations. It was clean and the bed was comfortable. For breakfast there were eggs, biscuits and gravy, sweet rolls, bacon, yogurt and much more. It would have been nice to have a view of something other than the building next door, or be closer to the beach. The staff was very kind. The overnight staff from... More 

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Urbana, Illinois
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was a midway point for a friend and I to meet up. It was a little further from what I consider Mission Valley, but being right off the freeway made it very convenient. We only stayed for a night, but the staff was very friendly and the room was clean. We were impressed with the atmosphere of the bar/lounge... More 

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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall I was pleased with our accomodations and the staff was nice and jolly. San Diego Holiday Inn near Aero Dr. It was located near several restaraunts for convenience. I had no problem with checkin or my room key becoming uneneabled. I would stay here again.

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El Centro, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great stay for the week while in town for training. The hotel is well taken care of despite other read reviews, the only issue was the small parking spaces but I was able to manage for the week. The in hotel restaurant is above average for a hotel restaurant, KUDOS to Ms Nava at the front desk, and Courtney at... More 

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Yuma, Arizona
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

first time staying at this particular Holiday Inn but as always great facility and staff. This Hotel is a little out of the way but has easy access to I-15,Qualcomm Stadium and a strip mall with some great eateries and a Walmart.Hotel was very quiet no outside road noise could be heard from our room which was just off the... More 

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Los Angeles, California
1 review
3 of 5 stars Reviewed 3 weeks ago

Front desk folks are friendly. Issues that were rectified re: room rate charges(platinum member upgrade) that were higher at check out time. Room and hotel decor are in need of a makeover..............................................

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Andrea C, Front Office Manager at Holiday Inn San Diego - Mission Valley, responded to this review

Dear rwg69, Thank you for your review and feedback! We truly appreciate your comments! We are pleased to hear that the issue involving the room rate was addressed at check out to ensure that you were not charged for your complimentary upgrade! We appreciate your business and your loyalty as a Elite level member! We are looking forward to making... More 

1 review
5 of 5 stars Reviewed April 12, 2015 via mobile

Kudos to Morgyn so professional very kind very welcoming check in process was a breeze got in the no complaints enjoyed my stay so much just might return cause of the customer service...all holiday inns have exceptional customer service quality but this one in particular stands out by far the whole staff from maid to parking valet attendant was soo... More 

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Andrea C, Front Office Manager at Holiday Inn San Diego - Mission Valley, responded to this review

Dear Johnd, Thank you for your kind words and comments regarding your experience at our hotel! We truly appreciate it! We are pleased to hear you enjoyed your stay as well as the service received when in contact with our team members. Our goal is to not only meet, but to exceed our guests expectations. With that in mind, we... More 

Anaheim, California
2 reviews
4 of 5 stars Reviewed April 3, 2015

I think you need to re-stripe the parking lot. The width of the marked stalls are too narrow, and everyone either double-parks or has other cars parked so close that they get door dings. I stay at this location several times a year, and I drive my own vehicle. I don't like getting door dings because the stalls are too... More 

Was this review helpful? Yes
Andrea C, Front Office Manager at Holiday Inn San Diego - Mission Valley, responded to this review

Dear gchaffee, Thank you for your feedback! We greatly appreciate it! We sincerely apologize for any inconvenience the parking lot area may have caused you. We are working hard in the upcoming months to make some changes to our parking spaces. We are hoping to make improvements in the near future. Thank you for your continued loyalty. We look forward... More 

Fresno, California
Top Contributor
80 reviews 80 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 2, 2015 via mobile

I don't ordinarily stay at Holiday Inns, but this was a hotel selected by others as we traveled south to Baja California. The hotel was conveniently located at I-15 just north of I-8, which is not far from downtown San Diego. Reception was very efficient and fast, while maintaining a friendly attitude. My room was very spacious and clean; the... More 

Was this review helpful? Yes
Andrea C, Front Office Manager at Holiday Inn San Diego - Mission Valley, responded to this review

Dear LBlank-SalinasCA, Thank you for your review and feedback! We greatly appreciate that you took some time to leave us feedback about your experience! I will make sure to share your comments with the rest of the team! We are glad you enjoyed your stay as well as our close proximity to a variety of restaurants and the downtown area.... More 

Tucson, Arizona
Top Contributor
78 reviews 78 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 25, 2015

If you're looking for a clean get away hotel without a super high price tag, this is a good option. The customer service provided was excellent, from check in to service in the restaurant. The only draw back was housekeeping...they didn't leave enough towels, nor replace tissues. However, with that being said- the room was clean. The room was also... More 

Was this review helpful? Yes
Andrea C, Front Office Manager at Holiday Inn San Diego - Mission Valley, responded to this review

Dear Catalina217, Thank you for your review! We greatly appreciate all of your kind words and feedback! We are glad to hear you enjoyed the service aspect of our location as well as our close proximity to all that San Diego has to offer! We do apologize about the issues experienced with the Housekeeping Service. We do have someone on... More 

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