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Four Points by Sheraton San Diego Downtown

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1617 First Avenue, San Diego, CA 92101
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1 room 1 guest
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Four Points by Sheraton San Diego Downtown
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281 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton San Diego Downtown
See the most recent reviews
Boston
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

I always stay at the Sheraton hotels and its sister hotel if I could because I always had a great experience there and the pricing was just right. When I was booking hotel for downtown San Diego, I read the review for this hotel and there wasn’t much and many said it was small. I was choosing between double Tree... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your continued loyalty in the Starwood brand and for your kind comments regarding your stay with the Four Points San Diego Downtown. We know there are many options when staying in San Diego, and are happy to hear we provided the hospitable and excellent staff service that made you and your friends feel welcome. As we always... More 

Frisco, Texas
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 5, 2013

My husband, Godparents, and myself stayed here for 3 nights to visit my sister and her husband. Although I have stayed at nicer Four Point hotels, i'm giving it 4 stars due to the location. The hotel has easy walking distance to the Little Italy area, and this really great coffee shop called Papa Lecco (go there for coffee and... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your feedback regarding your three night stay with us. We are happy to hear we provided a convenient location for you and your family to enjoy all the great dining Little Italy has to offer. I have shared your comments with our maintenance staff to ensure the issues your family stated with their room were resolved, as... More 

NL Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 25, 2013

Spent 3 days at this well located hotel. Easy walk to many attractions and to transportation. Close to Balboa Park, zoo, Midway etc. Staff is second to none. Very friendly, helpful and visible. There are a few quirks to be sure (such as the sliding bathroom door with frosted glass) but would certainly stay here again should we ever return... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your review and 3 day stay at the Four Points San Diego Downtown. We are glad to hear our central location provided you with easy access to Balboa Park, the Midway and more! We would be delighted to welcome you back during your next trip. Luke Daehlin, Guest Relation Manager 619-239-9600 More 

San Diego, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2013

I am a long time SPG member - more than 500 nights. My company is based in San Diego and we decided to try the downtown Four Points to put up about a half dozen people. The personal attention we received was the best I have experienced in the countless Starwoods I have visited - keep in mind as an... More 

Was this review helpful? Yes 1
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your kind comments and your continued loyalty as an SPG member. Your comments about our exceptional staff and sales manager Mike have been shared with the whole team and we are delighted to hear we provided you with a great experience for you and your group. We look forward to exceeding your expectations and serving your San... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 15, 2013

The hotel is very near the gaslamp quartier (a 10-15 minute walk) and is a very good facility. The room was very spacious, clean and fitted with 2x50 cl free water bottles. Also the bathroom was good, fitted with a shower. The breakfast is served in a small restaurant at the ground floor and gas a good range of choiche.... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are delighted to hear you enjoyed your clean and spacious room at the Four Points San Diego Downtown. Our close proximity to Little Italy and the Gaslamp Quarter offers a great opportunity experience the best of downtown. We hope to welcome you back soon and exceed your expectations even more during your next trip! Luke Daehlin, Guest Relation Manager... More 

Monterrey
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed October 13, 2013

We stayed for two nights this september. Its close to little italy and located downtown, clean and comfortble. The only thing I didnt like is that the bathroom lacks privacy...the door is glass and you can hear everything

Was this review helpful? Yes 1
socialmediacoord, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your kind comments regarding your two night stay with us. We strive to provide the best service to our guests, and are happy to hear we were able to meet your expectations with a good location and clean comfortable rooms. We look forward to welcoming you back soon! Luke Daehlin, Guest Relation Manager 619-239-9600 More 

Toronto, Canada
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 11, 2013 via mobile

I am a platinum Starwood - and had some bad experiences with Starwood recently - but this hotel changed my mind again. Rooms were clean and large. Staff were very friendly - and let me super extend my check out - past 4pm for free - while waiting for my mate to come, and gave me a drink in the... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your continued loyalty in the Starwood brand! We are extremely happy to hear we were able to renew your faith in the Starwood brand, with your recent stay at our hotel. It is our goal to exceed guest expectations and are delighted we accomplished that goal with our friendly staff and accommodations at our bar. We look... More 

New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 2, 2013

I was in San Diego for a night catching an early train to LA so this hotel was conveniently located. I checked in with ease but waited entirely too long for the elevator. (Someone should really look at these) The room service was just ok. The guy who answered the phone asked if I was going to pick my food... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel, and we are glad to hear you enjoyed our close proximity to the San Diego Zoo. I am sorry to hear of the issues you experience and have reviewed your comments with the staff, as comments such as yours allow us to continue to improve our quality of service. We... More 

Dallas, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 29, 2013

This hotel was just ok for the price paid ($149). The furnishings a bit dated. The elevators dont run well. The facility is a round shape that creates pie shaped rooms. Its a fairly decent walk to little Italy. Staff was just ok.

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your feedback regarding your stay with us. I am sorry to hear your expectations were not met and we were unable to provide you with an exceptional stay. I have reviewed your comments with the staff to ensure we continue to improve on our quality of service, as our goal is to exceed expectations with every stay.... More 

Sydney Australia
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 23, 2013

We had one night here on our way through to somewhere else. My husband is a member of Sheraton's loyalty program, "Starwood Preferred Guest" (which is free to join) and we were offered an upgrade to an executive room on the top floor (all for $105 per night). We had fantastic views of the harbour. The room was clean, quiet,... More 

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We greatly appreciate the kind comments, recommendations and for you and your husband’s continued loyalty with Starwood Preferred Guest. Our clean and comfortable rooms provide great views of the harbor and we are within walking distance of many great downtown San Diego areas, and we are delighted to hear you were able to enjoy all of this during your stay.... More 

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