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Four Points by Sheraton San Diego Downtown

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1617 First Avenue, San Diego, CA 92101
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Four Points by Sheraton San Diego Downtown
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Four Points by Sheraton San Diego Downtown
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton San Diego Downtown
See the most recent reviews
Bonita, California
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed August 19, 2013

I had some Starwood points to use up, so chose this hotel, whose circular shape had intrigued me for years. We paid extra points to have a room on the top floor with an extra large window, and the view of the bay, city, and airport was spectacular. We left the curtains open all night so when we woke we... More 

Was this review helpful? Yes
Colby, Kansas
1 review
5 of 5 stars Reviewed August 19, 2013

It was my first time in California and not knowing anyone we were greeted with open arms and friendly faces by all staff. We didn't drive so the young men who drove us to and from went out of their way to accommodate us. The front desk people were extremely helpful and polite. I would recommend this hotel to everyone... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Congratulations to your son for his graduation from MCRD Marine Corps! Thank you for your kind comments regarding our welcoming staff, and we are delighted to hear your first time in California was so memorable. We constantly strive to exceed our guest’s expectations with a friendly and helpful staff by providing the upmost in service. I have shared your comments... More 

Chichester, United Kingdom
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 14, 2013 via mobile

A cylindrical hotel in a lovely downtown area near the most beautiful bay..... So how could it go wrong? The hotel is situated right next to a major highway/motorway and one of the off ramps wraps around the building. It's very hard to drive into and almost impossible to drive out without being forced down the highway/motorway on ramp. The... More 

Was this review helpful? Yes 2
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel, as feedback is valuable in constantly improving our guest experience. I am sorry to hear we fell short of your expectations, as we strive to provide our guests with a great location and comfortable accommodation with every stay. I have addressed the issues you stated with the front desk and... More 

Travelers are raving about these San Diego hotels

Denver, Colorado
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 11, 2013

Stayed at this hotel for the 2nd consecutive year prior to/at the beginning of Comic Con. The 2013 visit was for the Wednesday 7/17. My CC plans changed and I needed one additional night so this hotel fit the bill. What i really appreciated is, having arrived very early (930 or so), being accommodated to a room as I totally... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your review and your continued loyalty to the Four Points San Diego Downtown during your yearly Comic Con trip! We are happy to hear you enjoyed our comfortable and quiet rooms and were able to accommodate your early arrival needs. We look forward to welcoming you back during Comic Con 2014. Tim Earp, General Manager 619-239-9600 More 

Hartford, Connecticut, United States
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 3, 2013

I recently traveled to San Diego for the weekend. It was my first trip to the city. I enjoyed my stay at Four Points. I loved that the hotel provided a free shuttle to and from the airport. Check-in was a bit on the slow side when we arrived, but Jennifer, our check-in rep was very attentive and helpful. It... More 

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are glad to hear you enjoyed your first trip to San Diego and were able to explore Little Italy with its close proximity to our hotel. Thank you for taking the time to write a review, and we look forward to welcoming you when your travels bring you back to sunny San Diego. Tim Earp, General Manager 619-239-9600 More 

Las Vegas, Nv
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 1, 2013

The hotel was nice. It was a little confusing when registering. There were mostly handicap parking outfront. The registration area is small. The room was fine. The bed was comfortable. We really enjoyed the Bay View as you can see the bay and also see the airport. We also left Sea World early because we were able to see there... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to share your experience from your stay at the Four Points San Diego Downtown. We are glad to hear you enjoyed our Bay View room and the location provided you with access to all the great San Diego attractions. I have shared your comments with the maintenance department and corrected the issue you encountered... More 

las vegas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 31, 2013

I booked a six night stay with my family through Hotwire on an unseen deal for a low price.( not worth it ) For starters the hotel is surrounded by homeless camps and pan handlers, if you take a 15 minute walk to Gas lamp that's what you will see! The hotel lobby is very small and uninviting. The hotel... More 

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We sincerely apologize for the issues you experienced during your stay, as this does not reflect the high level of accommodations we strive to provide to our guests with every stay. I have shared your feedback with the staff and hope you will allow us the opportunity to earn back your patronage. Please contact me if you have any questions... More 

So Cal
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 25, 2013

Had a pleasant stay at the Four Points Sheraton San Diego Downtown. Had a Deluxe Double Room on the 12th floor overlooking the airport and the bay. Pro: Nice view of the bay. Con: Hearing the traffic from the freeway (which was right below us) and the airplanes flying next to the hotel. Pro: Great location. Close to the Gaslamp... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel and for your feedback. It is with feedback such as yours, that we are able to continue to work on providing high quality service to our guests. We are happy to hear you enjoyed our beautiful view of the San Diego bay. Your feedback has been shared with the staff... More 

Turlock, California
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 13, 2013

We stayed for 4 nights. Hotel was centrally located to the zoo and Seaworld. The first night we easily walked to Little Italy and then down to the waterfront. We made sure to get back before night time. The beds were very comfortable and we slept well. No freeway noise at all. Parking was interesting but we managed to park... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your kind comments regarding your four night stay at the Four Points San Diego Downtown. We are happy to hear you enjoyed our central location in downtown San Diego and comfortable beds. We look forward to welcoming you back soon! Tim Earp, General Manager 619-239-9600 More 

Beaumont, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 11, 2013

I stayed here for the Rock N Roll San Diego Marathon. Location was great, within easy walking distance to Little Italy, Gas Lamp District, Convention Center and Balboa Park. Hotel staff went above and beyond to make my stay very welcoming from check in to special orders in the cafe. Room was spacious and updated. The bed was very comfortable... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your kind comments and for your stay during the Rock N Roll San Diego Marathon. We are glad to hear our location, room and staff made your stay a great experience. We hope to see you again soon and for next year’s Rock N Roll Marathon! Tim Earp, General Manager 619-239-9600 More 

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