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Four Points by Sheraton San Diego Downtown

3.0 of 5 1617 First Avenue, San Diego, CA 92101
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Four Points by Sheraton San Diego Downtown
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Four Points by Sheraton San Diego Downtown
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214 reviews from our community

Traveler rating
    41
    84
    59
    23
    7
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53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Four Points by Sheraton San Diego Downtown
See the most recent reviews
NASHVILLE
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 13, 2013

This was a perfectly good hotel but not as chic as some Starwood hotels I've stayed in. I have stayed at Starwood hotels that blew this one away. That being said, I can't remember what the price difference was but I'm guessing plenty. The bed is comfortable and the room is clean. There's a convenient place to get breakfast &... More 

Was this review helpful? Yes 2
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your review and comments regarding your stay with us. We are happy to hear we were able to provide you with convenient food options at our First Avenue Grill, along with a clean comfortable room. I am sorry to hear about the issues you experienced during your stay. Feedback such as yours allows us to continue to... More 

Cody, wy
Contributor
15 reviews 15 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 8, 2013

The reservation process was satisfactory. Parking at this hotel is a bit of an issue. Of course it is located downtown and that means parking in a central garage and then walking a bit to work your way to your room. This hotel is built in the shape of a cylindrical tower. Therefore rooms are shaped in wedges and were... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel and for your feedback. We are sorry to hear that your stay did not meet the high standards of service we strive to provide our guests with every stay. As you stated, we are located in downtown San Diego, a central location for many attractions, restaurants and more. I am... More 

Srinagar, India
Top Contributor
53 reviews 53 reviews
51 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 30, 2013

It is a shame that good hotels don't get as many reviews as the bad ones do so it is important to highlight the hotels that actually do a good job. This place is one of those. as an SPG gold member I always have high expectations from the Starwood brand and they almost always meet my expectations which is... More 

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for sharing your experience and glowing review of our hotel and staff. We always strive to exceed our guest’s expectations and are delighted to hear we accomplished that goal and met your expectations. We hope we have the pleasure of welcoming you back soon and thank you for your continued support of the Starwood brand. Tim Earp, General... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 27, 2013

This is a little biased because we usually stay at luxury hotels but my father booked this room for us as a gift. We checked in with low expectations, but were pleasantly surprised to find our room on the 15th floor had a lovely, comfortable bed. The luxury ended there, but frankly the bed is the most important part isn't... More 

Was this review helpful? Yes 1
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your comments regarding your stay with us. It is with feedback like yours that we are able to constantly improve service to all our guests. We sincerely apologize for the issues you experienced during your stay. These issues have been corrected by the proper departments and we hope you will allow us an opportunity to welcome you... More 

Brisbane, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2013

This was a very nice hotel with very courteous front desk close to downtown San Diego. A good 1 minute walk to the gas lamp quarter. Rooms were very well appointed, comfortable and a high standard of housekeeping was evident. Carpark is secure and floors alternate with vending machine and ice machine. The gym is small and great for an... More 

Was this review helpful? Yes 3
Corona, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2013

Hotel is in a great location if you like to be just close enough, yet away from all the action. One of the staff there Amanda, was exceptionally courteous and helpful. The hotel would have gotten an excellent, but I had an issue at check-in. Even so I called the general manager Tim and I was very impressed with how... More 

Was this review helpful? Yes
Tim E, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel, as feedback like yours allows us to constantly improve our service. I have shared your feedback with the staff, and am glad to hear I was able to assist you with the issue you encountered at check-in. We hope to see you again soon and have the opportunity to exceed... More 

1 review
4 of 5 stars Reviewed April 16, 2013 via mobile

We really enjoyed our stay here. The location is good. It's very close to the airport and all tourist attractions while being in downtown. Rooms are well managed and clean. The staff is very friendly. The rooms are nice (a little small for 2 adults and 2 kids) but excellent value. San Diego is a fun city. We really enjoyed... More 

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moreno valley
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2013

The location is okay, staff was friendly except for the woman who checked us out. Bed was comfortable, room was clean.The view from the 9th floor was okay. I had no problems with my stay. Parking is $14 a night.

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 9, 2013

Hotel is in walking distance to Little Italy and other nice restaurants. It ois only some 7 minutes form the airport and just off all highways. What I really enjoyed was the view from the rooms on the upper floors: JUST SPECTACUAR. You get to see downtown, the ocean and the airport at the same time. The staff is incredibly... More 

Was this review helpful? Yes
Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

We got a great deal off of Hotwire for two nights at the Sheraton and were pleased with the results. We were able to check in a few hours early, which allowed us to maximize our sightseeing time. The location is about 2 miles walking to Balboa Park and the Zoo, 2 blocks from Little Italy, and several blocks to... More 

Was this review helpful? Yes 1
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Additional Information about Four Points by Sheraton San Diego Downtown

Address: 1617 First Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
San Diego Holiday Inn

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