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Four Points by Sheraton San Diego Downtown

3.0 of 5 1617 First Avenue, San Diego, CA 92101
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Four Points by Sheraton San Diego Downtown
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Four Points by Sheraton San Diego Downtown
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217 reviews from our community

Traveler rating
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    85
    60
    23
    7
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mililani, Hawaii
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We landed late at night in San Diego. Called the Four Points and the shuttle bus picked up us at the airport. We were at the hotel in a matter of minutes. When we checked in, our room wasn't ready, but the front desk manager graciously offered us a dinner at the restaurant while housekeeping took care of the room.... More 

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Grafton, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed one night while in town to attend a Chargers game. The trolley to the game was only a few blocks away. The room was decent size and the bathroom was clean and full of product. I didn't see any sign of run down conditions as others have reported. I had breakfast included in my package and they had... More 

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Banjarmasin, Indonesia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed in the property with my pregnant wife and a baby and a very young kid. Booked a bay view room with two double beds. Check in and check out were flawless. Location is 5-10 min drive from san diego train station. 10 mins walk to little italy for foods. 15-20 mins walk to downtown san diego. 10-15 mins... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for choosing to stay with us at the Four Points by Sheraton San Diego Downtown. While I'm glad you enjoyed your stay I'm very concerned about your comments in regards to the room and have taken measures to ensure it is corrected. Our valet attendant should've been more accommodating and provided assistance and that has been addressed with... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I liked it but didn't love it. It offers and owns up to everything the brand is supposed to be- basically a place to sleep for business travelers and/or people who want the hotel to sleep it and that's it. No extra amenities like room service. We "splurged" on the deluxe room for $19 more and got a top floor... More 

Was this review helpful? Yes
David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to write a review on your recent stay at our Four Points by Sheraton San Diego Downtown. I was glad to see you "liked" the hotel but we can't wait until you come back next time so we can convert you into a "lover" of our hotel and the amazing associates we have to... More 

Baltimore, Maryland, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

I stayed in Four Points by Sheraton for 4 nights in November 2014. The hotel is located at a distance of about 1.1 miles from the convention center in downtown San Diego. It isn't the best neighborhood in San Diego as it wasn't very safe to walk back to the hotel at night. Another disadvantage was that they do not... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for choosing to stay with us at the Four Points by Sheraton San Diego Downtown. I was pleased to read that the cleanliness exceeded your expectation and that you enjoyed the other amenities we offer. I look forward to your next visit with us. David E. York, GM More 

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2014

Based on reviews I read, I wasn't expecting much. That being said, exceeded my expectations. Room was plenty big and clean (no fridge or microwave; individual coffee maker though; the plastic cups were by the coffee maker on the desk and not in the bathroom. Was I not supposed to drink the tap water? I did and feel fine). I... More 

Was this review helpful? Yes
David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for the great comments regarding your stay with us. I appreciate you choosing to stay with us and look forward to you returning. We're a great location for longer stays as well! I noted your comments about the buffet and will pass them on to our new Chef...I agree we can do more with our choices and we... More 

San Francisco
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2014

The staff here is amazing - in fact, that is probably the best part of this hotel. From the shuttle driver to the front desk to housekeeping - everyone was very focused on making sure guests were greeted and well taken care of while at this hotel. I saw nice interactions with other guests as well, so it wasn't just... More 

Was this review helpful? Yes 1
b.c.
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 13, 2014

we (2 ladies) stayed there for 4 nights, not as handy as we thought. not safe at night for walking. lots of homeless folks about. but very close to Little Italy so went there a lot. Hotel - room large, clean. quiet, we were on the 12th floor. restaurant food was great, tks to Melanine. Desk clerk, was very sick,... More 

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Kurt H, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear Caribou, Thank you for your recent visit to Four Points by Sheraton San Diego Downtown. We greatly appreciate the time you have taken to provide us with such detailed feedback on your experience. We strive for service excellence and these details are greatly helpful in reaching this level of perfected service. We are very sorry about the inconvenience you... More 

New Delhi, India
Contributor
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 7, 2014

The hotel is small, initially was run by the Holiday Inn group. The building is easily identifiable for its unique cylindrical shape. Location is excellent, i.e. its the centre of downtown. Close to Gaslamp and a 10 mins walk from the Embarcadero. Room was large and very clean. Bed was super comfy. Bathroom was a bit cramped but again, extremely... More 

Was this review helpful? Yes 1
Kurt H, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear Raindrops, Thank you for your recent visit to Four Points by Sheraton San Diego Downtown. We greatly appreciate the time you have taken to provide us with such detailed feedback on your experience. We strive for service excellence and these details are greatly helpful in reaching this level of perfected service. We are delighted you very able to enjoy... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2014

We needed a place to stay for our friends wedding in San Diego and so we checked into this hotel. It is a great location and is walking distance from a lot of good restaurants and places. It's close to the freeway which makes it easy when you need to drive somewhere. The rooms were clean and well maintained. It's... More 

Was this review helpful? Yes
Kurt H, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear Nulledge, As you mention in your comment, yes we are very centrally located and just one step away from a all the "action areas" in Little Italy and Downtown. Convenient freeway access is one of our perks. Thank you for a great review. Kurt Helm General Manager More 

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Additional Information about Four Points by Sheraton San Diego Downtown

Address: 1617 First Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
Number of rooms: 220
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Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
San Diego Holiday Inn

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