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All 269 San Diego hotels

Four Points by Sheraton San Diego Downtown

3.0 of 5 Hotel   |   1617 First Avenue, San Diego, CA 92101
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57%
Ranked #170 of 269 hotels in San Diego
A recent review
3 of 5 stars reviewed 3 days ago
Jennifer1823 Sugar Land, Texas, United States
  • Reviews (165)
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165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Sugar Land, Texas, United States
Top Contributor
81 reviews 81 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Definitely not the nicest hotel I've ever stayed in, and a little disappointed relative to other Four Points properties. It's convenient if you're planning to walk around downtown - my son and I took the Amtrak down from LA. It was about a 10-12 minute walk from Sante Fe Depot to the hotel, so both the Amtrak and the "trolley"... More

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Houston, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I must apologize to the other San Diego Four Points, as my review of the Downtown facility ended up going to them. Thanks, TripAdvisor for catching it and correcting it... Stayed 2 nights at this facility in April for a major conference. Was booked there by SD CVB Housing as an "overflow" facility. Never again! This place has been around... More

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Harrisburg, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not the worst hotel I've stayed in but certainly not the best. Everyone was very nice and helpful, but a few problems exist. Parking wasn't an issue for me but was for others. The valet guys were great but I don't think you should be required to use valet. The work out facility is the smallest I've... More

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Washington, DC
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this property about 5 times this year. This is a great place to stay; very convenient and within walking distance to shops, the waterfront, Little Italy, and the Gas Lamp District. However, recent changes in this hotel cause me to knock it down from a 5 rating to 3.5. The largest change is parking. Having just... More

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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is currently undergoing refurbishment so offer a poor quality free breakfast as compensation. Nice touch but the selection is rubbish, but good to get day started if in a rush or on a budget. Valet parking is quite expensive, but very friendly service. Whole hotel needs a refurb in my opinion bathrooms are terrible beds uncomfortable and squeaky. Lift... More

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socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear Joanne R, Thank you for your recent visit to Four Points by Sheraton San Diego Downtown. We greatly appreciate the time you have taken to provide us with such detailed feedback on your experience. We strive for service excellence and these details are greatly helpful in reaching this level of perfected service. Thank you very much for your kind... More

Phx
Contributor
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was reasonably priced, friendly staff and very convenient. We were there for the marathon. There was construction in the lobby so they gave us free breakfast in a conference room. Parking is valet only, which is probably a good thing. I stayed here when it was a Holiday Inn and self parking, the spaces are incredibly small so... More

Was this review helpful? Yes 2
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear ITGOA, Thank you for your continued loyalty of our hotel and for the great review! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kurt Helm General Manager 619-239-9600 More

Burlison, Tennessee, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. The roundness is a bit odd. The bathroom door slides open and closed but doesn't lock. The room was clean and nice with polite and helpful staff. We asked for directions to several places and recommendations and everyone was very nice. There is a nice pizza and beer place down the hill also, Cap's

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socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear JanaM, Thank you for the great review of our hotel! We are glad to hear the recommendations from our helpful staff met your needs and that you enjoyed your stay. We hope to see you again very soon. Sincerely, Kurt Helm General Manager kurt.helm@fourpointssandiegodowntown.com More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 3, 2014

I recently stayed the Four Points Sheraton, San Diego, when I was there for a conference taking place at the convention center. By far this was the most cost effective place to stay (when compared to other SPG properties in the downtown area). Originally I thought I would walk each day to the convention center given the beautiful San Diego... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 1, 2014

When I visited this hotel it was under construction with no access to food and/or beverages. As a female traveling alone for business I found this to be unacceptable. When I asked about hotel transportation so that I could get something to eat, I was told that I would need to travel by cab or by foot. I did venture... More

Was this review helpful? Yes 1
socialmediacoord, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Dear Velvet K, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Marysville, Ohio
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 29, 2014

I have been there two different times and both times they have been under construction. If I would have known how long it would take I would have waited. There isn't much in walking distance so it leaves you stranded for food or an adult beverage after a long day of travel.

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socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are sorry to hear our renovations to the lobby and restaurant areas were an issue during your stays. The renovations will be complete in June, and we hope you will allow us the opportunity to serve you during your next stay and provide you with a Best Brew and great meal. We look forward to welcoming you back soon!... More

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Additional Information about Four Points by Sheraton San Diego Downtown

Address: 1617 First Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
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Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
San Diego Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 
Number of rooms
220

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