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Four Points by Sheraton San Diego Downtown

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1617 First Avenue, San Diego, CA 92101
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Four Points by Sheraton San Diego Downtown
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Four Points by Sheraton San Diego Downtown
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243 reviews from our community

Traveler rating
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    25
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have just checked in at 12:20 am to find that my only options for parking are to pay $30 for valet or you must find street parking alone in the middle of the night. There are no safe options for self parking. And it's not just right outside the street either. It's up two streets, take a right, go... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My stay at this location was less that satisfactory. After flying all the way from Alaska for business arriving at the Sheraton Four Points on the 13th of April, I waiting 4 hours for a room. But to start, when I called the hotel from the airport to ask for the complimentary shuttle, my colleagues and I were told we... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had one of the best overnight stays at this hotel. The entire staff from the valets to the front desk staff were all smiles. I even had a very pleasant trip to and from the airport on the shuttle. I never felt rushed even though I'm always in a rush. I will definitely be staying here again.

Was this review helpful? Yes
David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your wonderful review. It doesn't get much more rewarding than to read comments like yours and know we've done what we set out to do....exceed expectations. I look forward to having you stay with us soon. David E. York General Manager More 

Norwich
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

So, to get the main issue out of the way here which is in line with many comments - parking. They charge $30 a night to park your car, that's crazy. It's basically a convenience charge as if you can be bothered there is cheaper parking down the road. The hotel itself was ok, we didnt pay a great deal... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I absolutely love staying at the Four Points Hotel downtown San Diego not because of the demographics, but for the genuinely courteous staff. One name comes to mind, Ali V. Ali always greets me by my name and offers his smile. Ali goes above and beyond his job description by making sure all of the customers are overwhelmingly happy with... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you so much for taking the time to recognize Ali and his exceptional customer service. It's guests like you that make this career so rewarding. Ali is truly one of our Shining Stars and I was proud to share your post with him. We'll see you on the next stop.... David E. York General Manager More 

Piscataway, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A week ago I had 24 hours to spend in downtown San Diego by myself with no car. I chose this place because of the affordable price, free airport shuttle, and proximity to places I wanted to see. I wasn't disappointed. The room was updated and clean, if a little small, with a nice view. The airport shuttle drivers were... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

That you for choosing our hotel for your short stay over. You're right...we do have a pretty amazing location for people who enjoy getting out and walking to near by spots such as Little Italy, Balboa Park and the Harbor. Next time you return try to incorporate a Saturday stay over so you can walk across the street to the... More 

Arlington, Virginia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an older building (built in the 1960's or 1970's would be my guess). It's very close to I-5 and First Avenue is a major thoroughfare, so keep that in mind. (The in-the-wall ac unit was pretty good at blocking out the noise.) The hotel is within a few blocks of Little Italy, which is a plus. And the... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

I appreciate your taking the time to leave a review in reference to your recent stay with us. The only thing that concerned me with your review was that you would consider other locations before ours. We value each of our guests and take great pride in providing exceptional customer service that isn't easily found else where. I hope that... More 

Frederick, Maryland
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 4 weeks ago

Relatively quiet even though it is near a very busy highway. Food is good. Fitness room and pool are small. Staff is friendly. Nice grocery store (Ralphs) not too far. About a mile walk to waterfront. Not far from gaslamp quarter.

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for providing a review of your recent stay with us. Although I would like all of our guests to think of us as an "exceptional" place to stay I understand that sometimes we may fall short of expectations or may not be the exact fit for everyone. Give us another opportunity to make your stay exceptional the next... More 

Top Contributor
70 reviews 70 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a short family vacation. Service was very good and the staff very friendly. Rooms are a bit small but adequate (clean and comfy) for a short stay. Location is good, right next to the I5 on ramp. Though next to an on ramp this hotel is very quiet.(We were on the 12th floor) Hotel restaurant offers a... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to provide your feedback about your recent stay with us. It's valued guests like you that make our jobs in hospitality so rewarding. Please come visit us again soon. David E. York General Manager More 

Washington, DC
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is next to the freeway, businesses & a law library. it's not vacation style, but very convenient to restaurants, shopping, bars, banks & other entertainment. I'm from the east coast & I like to walk. From this hotel, I could get to the Walgreens, BOA, Starbucks & lots of nice establishments in Little Italy. The parking is only... More 

Was this review helpful? Yes
David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to provide a very detailed and honest review of our hotel and your experience. The convenience of our hotel is definitely one of our best features along with our caring associates. The pool area is actually used quite a lot by the many families that visit our hotel it just depends on the week... More 

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