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Four Points by Sheraton San Diego Downtown

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1617 First Avenue, San Diego, CA 92101
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Four Points by Sheraton San Diego Downtown
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Four Points by Sheraton San Diego Downtown
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 2 nights as part of a California Road Trip. Although the hotel is somewhat dated, do not let this put you off as its location is fantastic!! Arrived a the hotel and received a warm welcome at reception. Unfortunately I do not recall the receptionists name but she looked liked Mila Kunis. Anyway, she was great,... More 

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Atascadero, California
2 of 5 stars Reviewed 5 days ago NEW

Valet parking is a joke! They left my new Explorer in the blazing sun all day! Never moved it to the underground parking which I expected for $30. Could have parked on the street for nothing! Hotel tired, small swimming pool located next to freeways, room small, windows dirty, freeway view. Only good thing was walking proximity to Little Italy.

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Travelers are raving about these San Diego hotels

Dundee, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After our experience at Four Points ( aero drive) the staff at this hotel could not be more helpful, the staff sorted all our problems, nice clean rooms, close to all ( gas lamp quarter, little Italy, and balboa park. Great staff from front desk to new barman who was run off his feet, but nothing to much trouble.

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Augusta, Maine
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was great, and the staff was super friendly and nice. I was impressed! The few downsides is forced valet parking, that is the only choice you get there. Don't get me wrong the valets are friendly and speedy. I just don't like having no other choice. The other complaint is the glass door into the bathroom, it was... More 

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Vancouver, Canada
Level Contributor
114 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was taking a cruise out of San Diego. This property is centrally located and within walking distance to Balboa Park, the Italian District and many other points of interest. Check in was quite slow, it seemed there was several others from a wedding that had just returned to the hotel on my arrival. Once I was able to speak... More 

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Des Moines, Iowa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location (little italy) 5 minute walk down to the harbor and 15 minute walk to the glaslamp quarter. Hotel was like in the pictures and clean. Only downfall is the $30 valet parkng. save your money and park down the street for $5 instead! we learned this the next day when we walked around.

Was this review helpful? Yes 1
Walnut Creek, California
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me get my complaint out of the way regarding mandatory $30/day valet. This was a total "bait and switch" when booking this hotel. If this information is available online, it wasn't obvious at all when booking. We paid less than that per day for the car rental! And we were coming and going a lot, so it was also... More 

Was this review helpful? Yes 1
Sacramento, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First of all, I cannot say enough about the wonderful customer service at this hotel. We had my 86 year old father with us, and although the Little Italy neighborhood was nearby for great restaurants, it was too far for him to walk. The hotel provided us with shuttle service to and from dinner. The hotel manager, Aaron, was outstanding.... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Pamela thank you for the amazing review and for recognizing the exceptional customer service we are known for. Aaron is a Shining Star and genuinely cares about every guest he meets. I'm happy to share your comments with him. We look forward to having you back again soon. David E. York General Manager More 

San Francisco, California
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting San Diego for fun. The hotel isn't cheap, roughly $200/night. I will confess that I am not as familiar with rates for this area but it did seem a bit steep for the hotel and the area. Other than that, we had a pleasant stay. The rooms aren't newly renovated but not too bad either -... More 

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David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your review of your recent stay and for your comments about our great associates, especially Kailey. Kailey is one of our Shining Stars and I look forward to sharing your comments with her. We look forward to seeing you again soon. David E. York General Manager More 

Bullhead City, Arizona
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 21, 2015

We stayed here a week ago and were fairly satisfied. The room was nice although a bit small. One complaint about the room is the bathroom door. It's like a sliding closet door and even when closed you can still see through the crack in it. My HUGE complaint is the parking. Mandatory 30 dollar valet. That crazy talk. There... More 

Was this review helpful? Yes
David Y, General Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to provide your review after your recent stay. I understand valet parking is a concern for some but given our downtown location and limited available space for parking I'm sure most will find this service well worth the expense. I hope you will give us another opportunity when you are in the San Diego... More 

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