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All 270 San Diego hotels

Four Points by Sheraton San Diego Downtown

3.0 of 5 Hotel   |   1617 First Avenue, San Diego, CA 92101
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Ranked #157 of 270 hotels in San Diego
A recent review
5 of 5 stars reviewed 5 weeks ago
salsa123 Vancouver, Canada
  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
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    3
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
2 reviews
2 of 5 stars Reviewed 1 week ago

This place was decently located (right next to freeway) and the room pretty average.. However the lobby is either non existent or just under construction. We have heard drilling all thru out out visit. But started very early on the last day we were there (Friday). I would not come here again.

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Vancouver, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Close to maritime museum, aircraft carrier, zoo and all museums. Lots of renovations going on now, staff is nice. Old hotel, but price is good, and free breakfast is nice. Has a pool too, but have not tried it yet. Oh yeah, really close to little Italy which is a good place eat for your first night,

Was this review helpful? Yes 3
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are delighted to hear you enjoyed our central location to all the great San Diego attractions including the Balboa park museums, San Diego Zoo and Little Italy. We look forward to welcoming you back as your first choice stay in downtown San Diego! Please contact me if you have any questions or if you would like to make a... More

Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 3, 2014

I stayed at the Four Points San Diego Downtown last week for business, and while I wasn't crazy impressed, I wasn't crazy disappointed either. The room was clean, comfortable, and this may be the only hotel in the world with a TV remote that works just as well as the one we all have at home. A couple things to... More

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socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your comments and we are happy to hear you enjoyed our clean and comfortable rooms, as well as our central location near Little Italy. We are disappointed to hear we did not exceed your expectations, as it is our goal to provide our guests with a great experience. We hope you will allow us the opportunity to... More

Riverside, California
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed here for one night and I liked it. Read the reviews of others and could see through the petty complaints. Yes, this property is a work in progress but this completely renovated hotel is quite nice. I stayed on the twelfth floor facing downtown. View was not impressive by day, but by night it has breathtaking city lights view.... More

Was this review helpful? Yes 1
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are delighted to hear you enjoyed your stay overlooking the beautiful city lights at the Four Points by Sheraton San Diego Downtown. We know you have many options when staying in downtown San Diego and we are happy you chose our hotel for your stay. We look forward to welcoming you back to our new lobby and restaurant during... More

Temecula, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 15, 2014

Checked in Feb 14, 2014. Hotel is under construction, cafe is closed. Parking is $20.00 per night. The hotel is round and so is the parking garage, so it's difficult to angle your car into a spot, forget it if you have an SUV, unless you are a pro truck driver. Hotel staff not very friendly. Person who helped me... More

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socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to share your feedback and I apologize for the issues you experienced during your stay. I have shared your comments with the front desk and maintenance staff, as your experience does not reflect the high standard of guest service we strive to provide. Our lobby and restaurant refresh will be complete in April 2014... More

Sedona, Arizona
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 4, 2014

Whether it is the Zoo, Downtown Nightlife, eating at Little Italy this spot is only a heartbeat away. New construction is over and the rooms are comfortable with good amenities. This isn't a hotel to sit in all day but it offers a great central location to enjoy San Diego. Also the freeway is nearby for people with a car.... More

Was this review helpful? Yes 4
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

We are delighted to hear you enjoyed some of the great destinations San Diego has to offer and that our central location provided you with easy access! There is so much to explore in downtown including the Gaslamp Quarter, Petco Park Stadium, Seaport Village and more. Thank you for your review and for choosing our hotel as your central location.... More

Paradise Valley AZ
Top Contributor
125 reviews 125 reviews
41 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed January 28, 2014

Central location. Tiniest Hotel pool I've ever seen - middle of parking lot. Construction mess was everywhere. No restaurant, rather a little type of cafeteria, with EXTREMELY limited hours. In fact, the hours posted meant nothing. We were starving when we arrived and waited 90 mins past the time it was suppose to open and then waited 20 minutes for... More

Was this review helpful? Yes 1
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

I apologize for the issues you experienced while our hotel is undergoing the lobby and restaurant refresh. Thank you for your comments which I have shared with the staff to assist in our efforts to improve our guest’s experience during the refresh project to be completed in April 2014. We hope to have the opportunity to welcome you back to... More

Onalaska, Wisconsin
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 25, 2014

We stayed here only because the Sheraton was full and we wanted to use points. It was ok in terms of the rooms, which had a modern feel to them. The beds were only full size beds which we knew ahead of time but 2 queen size beds would have suited us a little better. Our son slept on the... More

Was this review helpful? Yes 1
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for your feedback and for your continued loyalty as a Starwood Preferred Guest. I am sorry to hear we were unable to accommodate the room-type needed during your stay and for the traffic noise. Our free airport shuttle service runs from 6 a.m. to 10 p.m. daily. I will review your comments with the staff in our efforts... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 8, 2014

When we caught sight of this hotel from the freeway we thought it was ok, but upon driving in we realized it was a bad location (far from the downtown area) and there was no parking in the front of the hotel so we couldn't offload our luggage to check-in. One person had to drive the car to the garage... More

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Thank you for taking the time to review our hotel, as feedback from our guests allows us to continue to develop and provide a higher quality of service. I am disappointed to hear we fell short of your expectations as the issues you experienced do not reflect the quality of service we strive to provide. I have reviewed your comments... More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 4, 2014

Our room had been smoked in and we were none too happy. Especially when they warn to fine visitors who smoke in them! Upon calling the front desk I was informed they could'nt do anything for me as the hotel was fully booked. All they could do was spray the room. It had to do and luckily I had my... More

Was this review helpful? Yes
socialmediacoord, Guest Relations Manager at Four Points by Sheraton San Diego Downtown, responded to this review

I am sorry to hear about the smoke issue you experienced during your stay, as the hotel is 100% smoke-free. We are committed to provide our guests with excellent service and exceed expectations and we apologize that we did not achieve this goal during your stay. With our great location near many downtown attraction including Little Italy and easy access... More

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Additional Information about Four Points by Sheraton San Diego Downtown

Also Known As:
Holiday Inn San Diego-Downtown Hotel
Holiday Inn San Diego-Downtown Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn
Address: 1617 First Avenue, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#157 Top resorts Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
Official Description (provided by the hotel):
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#157 Top resorts Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 
Number of rooms
220

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