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Crowne Plaza Hotel San Diego - Mission Valley

3.5 of 5
2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
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Ranked #69 of 246 hotels in San Diego
4.0 of 5 stars 273 Reviews
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273 reviews from our community

What travelers say about this hotel
  • Old town(9)
  • Pool area(6)
  • Sushi bar(6)
  • Friendly and helpful(4)
  • CUSTOMER SERVICE(3)
  • Fitness center(3)
  • Parking lot(3)
  • Rooms are clean(3)
  • Coffee maker(3)
Traveler rating
    77
    112
    32
    31
    21
Only show reviews for Family (62) | Couples (55) | Business (45)
Date Rating
Chris H
Los Angeles, California, United States
1 review
4 of 5 stars Reviewed February 21, 2012 NEW

Christine was a breath of fresh air after a long day of travel and work. She is a good reason why I have been staying more and more at Crown Plaza. I am sure that great things lay ahead for this bright rep of yours and I hope that it will be with Crown Plaza for a long time to... More

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dcilliers
San Diego, California
Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed February 20, 2012 NEW

We won this on Superbowl Sunday for $56 on Hotwire (3 star Mission Valley) and were very pleased to be at the Crowne Plaza Hanalei. Service was excellent from everyone we encountered. I called to request a fridge and microwave and it was done with no problem (the top two floors have fridge and microwave, the others do not.) Check... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 22, 2012

Dear dcilliers, Thank you so much for the 5 star and detailed review. We are glad you enjoyed your stay with here as we strive to provide great service and it is nice to read we helped make your stay a memorable one. We hope to see you again soon!! Kind regards, Daniel Miranda More

Wanderingnewyorker
New York City, New York
Senior Contributor
24 reviews
7 helpful votes
3 of 5 stars Reviewed February 17, 2012 NEW

I stayed at this hotel for one night on business and attended a meeting in their function room. There is definitely a 1960s vibe to the place. Public spaces could definitely use and upgrade. My room was fine--exactly what you'd expect--clean and spacious. The pool area was very pleasant. The food was surprisingly good. I ate lunch there at the... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 22, 2012

Dear Wanderingnewyorker, Thank you for your kind review. We hope to have you again maybe next time on your next vacation. Hope to see you soon!! Sincerely, Daniel Miranda More

mialyn
1 review
5 of 5 stars Reviewed February 17, 2012 NEW

I've stayed in this hotel a couple times, my family and I liked the environment and room. The receptionist staff were very friendly and welcoming. I recommend this hotel to anyone. More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 22, 2012

Dear mialyn, Thank you for your kind review. We appreciate the time you took to recommend our hotel. We hope to welcome you again soon. Sincerely, Daniel Miranda More

bubblesLosAngeles
Los Angeles, California
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed February 10, 2012
1
person found this review helpful

We stayed at the Crowne Plaza while visiting our son in San Diego last weekend. Our original plan was to stay downtown but it was much easier to stay nearer to our son's place to relax and enjoy the festivities of the weekend. We have stayed at many of those hotels along the the circle and this is by far... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 12, 2012

Dear bubblesLosAngeles, We appreciate your kind praise regarding our property and staff. I'm glad to hear your experience brought the same high level of satisfaction our passionate staff strives to provide for all of our guests. We are excited to have you back with us soon and are elated you enjoyed your stay with us! Sincerely, Daniel Miranda More

Angela J
Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed February 8, 2012

I have been in the hospitality business for over 12 years. So I'm very critical when I visit and my expectations are high. I salute your staff for their outstanding professionalism and pleasant demenors. In particular Nate Tellers, Trisha Tiapale, Adam Foster and Yesenia Hernandez. These four individuals assisted me with enthusiasium and greeted me with a smile. They went... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 12, 2012

Dear Angela J, Thank you for your review. Our staff takes great pride in providing exceptional customer service to every guest we have the honor of serving. I will be sure to pass your comments to the staff mentioned above. We know you have many choices when it comes to lodging and we hope you will continue to stay here... More

MNN1807
Salisbury, United Kingdom
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed February 1, 2012

Excellent stay for us (family leisure break). The service was very attentive and rooms clean and soundproof. Very attentive staff in a hotel with good facilities. We needed a car as the location is away from major centres - however the hotel has shuttle buses which are very flexible too. More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 11, 2012

Dear MNN1807, Thank you for your comments about the guest rooms and staff. Our hotel shuttle is very convenient, as for the guests who would like to rent a vehicle we have Hertz Rent A Car on property as well. We look forward to have you again on your next family vacation here in San Diego! Sincerely, Daniel Miranda More

Anniversary_C0uple86
Philadelphia, Pennsylvania
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed January 30, 2012

Stayed there for a week in May of 2011. Close to the highway and even though it was on the edge of the city it was an easy commute to down town. Rooms were well above average and very clean. WiFi was fast and reliable though pricey, asked for and received coupon for free, otherwise expensive. Parking is also expensive... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 11, 2012

Dear Anniversary_C0uple86, Thank you for your review. I'm glad to hear that the front desk was able to accomodate you on your special requests. We hope to have you as our guest again on your next visit in San Diego. Sincerely, Daniel Miranda More

Vegasvet
Sardegna
Senior Contributor
48 reviews
41 helpful votes
2 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

I post this review again as it's obvious that somehow the hotel management managed to have it cancelled by Tripadvisor staff. The hotel is old and dingy,the rate on the iPhone app was $109 including wifi and parking but when we arrived the rate was $119 per night plus $12 per night for the parking and $9 for internet wifi.... More

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Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
February 3, 2012

Dear Vegasvet, Thank you again for your review. It is a surprise even to us, the hotel management, that your last review was removed. I responded to your last review and it was confirmed by TripAdvisor that it was posted. Your review was never deleted by hotel management but rather removed by TripAdvisor. I apologize that you had to rewrite... More

Jay D
Niceville, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed January 21, 2012

Great Hotel that brings the Aloha feeling right to San Diego. From the awesome gardens and landscaping to the fantastic Sushi Bar. The guys will make you all kinds of special treats to suit your favors. Located close to Fashion Valley, golf, trails, and shopping. The beauty of Southern California and all right next to the Airport and downtown areas... More

Was this review helpful? Yes
Daniel Miranda, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review
January 26, 2012

Dear Jay D, Thank you for your nice comments regarding your stay here at the Crowne Plaza San Diego. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I would also like to mention your headline " The Islands in the Valley" is great, very creative. Once again thank you for staying... More

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Crowne Plaza Hotel San Diego - Mission Valley Also Known As

  • Crowne Plaza Mission Valley
  • Crowne Plaza San Diego
Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")

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Crowne Plaza Hotel San Diego - Mission Valley
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