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Crowne Plaza Hotel San Diego - Mission Valley

#148 of 273 Hotels in San Diego
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2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
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Crowne Plaza Hotel San Diego - Mission Valley
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Crowne Plaza Hotel San Diego - Mission Valley
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680 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, WA
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Kind of the place with a good first impression but then realize it needs some real work. Old, outdated and tired. Rooms are ok and the house keeping staff keeps the rooms clean enough. The pool area was never maintained with a clean up throughout the day during my three day stay there. Staff is friendly and courteous but could... More 

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Queensland, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This place was a little far out from the centre of town but it wasn't too bad. They have a courtesy bus which can take you into a few places which is great. It even dropped us off and picked us up from the San Diego Zoo. One of the drivers (Karyn) was great. He was so friendly and helpful.... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is the best !! It is so close to everything we needed to see, with shuttles to Balboa Park and the Zoo, which was awesome because it dropped you off at the front and picked you up in the same place --- no fighting to find a parking place :) When we got there on July 3, 2015,... More 

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San Diego, California
2 of 5 stars Reviewed 5 days ago NEW

Probably one of the worst Crowne Plaza Hotel I've ever been. No one will lift a finger to help. They even call this a resort. Apparently, not every room has a fridge, really. You must call every morning to see if they have one to bring to your room. Front desk not helpful. They wanted me to walk to their... More 

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Travelers are raving about these San Diego hotels

Whittier, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

TRAVELERS BEWARE OF THIS HOTEL. Stayed July 19 and 20, 2015. THE GOOD: 1) Nice, clean reception area 2) Nice landscaping 3) Working air conditioning 4) Wi-Fi included in price (not free as some people say) THE BAD 1) This a very old, very expensive, rundown hotel in desperate need of renovation. 2) Housekeeping leaves a lot to be desired;... More 

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Tustin, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't like to leave bad reviews but I feel compelled to warn other travelers about this hotel. Don't be deceived by the name Crown Plaza like we were. As another reviewer so accurately describes it, this is more a motel than a hotel. The hallways and walkways look like they haven't been swept since the '60s! The decor, furniture... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a business trip. Its a very nice hotel with a beautiful pool and grounds and good food at their Island Restaurant. I rated them down slightly due to their location. If you have a poolside room, you also have to deal with the view and noise of the very close interstate highway. This wasn't... More 

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Austin, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Okay, our day went from bad to worst when we finally did get a room, which had nothing to do w/the hotel initially. I agree w/all the bad reviews, if you actually care about where your family stay then don't stay here. It is old, outdated, and dirty!!! This is more like a motel, w/the Crown Plaza name. It's so... More 

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South Pasadena, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the front desk personnel (Harper) was very professional and nice to when I had a few questions. It was on routes for comic-con and also about signing up for this free program that lower the cost of parking for the nights my friend and I stayed there.

Was this review helpful? Yes 1
Los Angeles, California
1 review
4 of 5 stars Reviewed 2 weeks ago

A young lady at the front desk by the name of Harper was exceptional! She alone would help me to want to come back. She was incredibly friendly and answered all of our questions. She really made us feel welcome.

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