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All 271 San Diego hotels

Crowne Plaza Hotel San Diego - Mission Valley

3.5 of 5 Hotel   |   2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel") (Mission Valley / Hotel Circle)
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Ranked #132 of 271 Hotels in San Diego
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed yesterday
Roy S
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600 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

AfterTraveling from Fort Lauderdale to San Diego we were exhausted and needed a cocktail we brought our luggage to the room and went downstairs for a drink. Unfortunately my wife's martini had bugs in it. That started the trip off on a negative beat . The room was dingy and not well-kept. The door on the Amour door was hanging... More

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Redmond
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Had to wait for our room until almost 4;00 pm. Clean room but no screens on the sliding door for fresh air. A normal woman could not open or close, to heavy and needed new wheels. Sheets felt starched very stiff. Bathroom, if you brush your teeth leave the bathroom for ten minutes, return to use the facilities, and then... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Cynthia S, Thank you for your review. We apologize for not being able to accommodate your request for an early check in prior to the regular 4:00 pm check in time. We appreciate you for informing us the inconveniences you encountered in your room, your comments will allow us to improve on the overall guest experience by re-evaluating the... More

Indio, California
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had read some of the Neg Feedback before arriving so I was expecting a few hiccups but found none. I had stayed here several years ago and had a great time...this stay was no different. The room was very nice and quiet. I like the late night Happy Hour...there are some great drink and sushi deals to be had... More

Was this review helpful? Yes
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Dennis C, Thank you for your review! We are delighted you had a great stay and enjoyed the amenities we have to offer. We appreciate your kind words about our staff and our hotel. We look forward to your next visit and hear your feedback on our new renovated guest rooms which just started the beginning of October. Sunny... More

Rathdrum, Idaho
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It took checking out four different rooms to find one that disn't smell of mold or smoke. The comapny was paying for it but we checked out after just one night. Breakfast was expensive and not that good. Freeway acess was tricky.

Was this review helpful? Yes 1
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Kris S, Thank you for your review. We apologize for the inconvenience you had moving into different rooms until you found one that you liked. We are a non-smoking hotel and penalize a fee for those who do not follow the rules. We hope we can restore your faith in us on your next visit to San Diego as... More

Hemet, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our room was clean and actually pretty spacious for a non suite hotel. I wish there was a refrigerator in room, they certainly had space for it. Pool said it was heated but felt ice cold the two times we tried to swim so we stuck with the jacuzzi which was a decent size. The breakfast buffet was HORRIBLE! It... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Megan R, Thank you for your review. We are delighted that you enjoyed your spacious room during your stay, and we apologize that you did not have a great experience at our restaurant for breakfast. Your comments are not taken lightly and they have been passed on to the Director Food and Beverage to evaluate the breakfast and procedures.... More

Auckland, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a faboulous stay while visiting San Diego. Hotel staff were great and helpful. Did not use the restaurant but ordered Room Service and the food came in as expected. Maybe a bit pricey but dont mind fof the convenience. The bar is great and musf try the Sushi. Rooms are ok maybe needs a bit more maintenance. Need... More

Was this review helpful? Yes
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Biswadeep G, Thank you for your review and kind words. We are delighted you had a great stay and got to try our award winning sushi. We hope to see you again soon on your next visit to San Diego! Sunny Regards, Daniel More

Reno, Nevada
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here the last few days in San Diego. Great service! Comfortable rooms! Awesome sushi! Very friendly staff. Excellent value! Loved relaxing by the pool and central location. Easy to get to shopping, beach and Sea World.

Was this review helpful? Yes
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear sandiegoismyhome, What an excellent review! We appreciate your 5 star review and kind words about our staff. Please don’t hesitate if there are any special request as we look forward to your next stay. Best Regards, Daniel More

Valencia
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our room was filthy. Took a wet wash rag and cleaned lamp shades, pictures, night stands, dresser. The wash rag was filthy. We killed quite a few mosquitoes and still had more. Asked for a new room and showed the wash rag. Front desk said they were full, talked to a manager and they moved us up to a higher... More

Was this review helpful? Yes 4
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Bob G, We appreciate your feedback and informing us of the issues you encountered with cleanliness in your room. Please accept our sincere apology for the deficiencies in your guestroom. Certainly a clean and properly equipped room are a standard expectation of our guests. We are sorry your experience has been otherwise. I have shared your comments with our... More

L'Anse, MI
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Staff at the front desk-excellent. Staff driving the shuttle-excellent. Housekeeping did a good job but none of the gals I talked to could speek english, I found that frustrating. Beds and Pillows were the best. I would love to purchase both. The in house restaurants were very expensive. So much so large groups of us went into OldTown to eat.... More

Was this review helpful? Yes 1
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear 1rosebud_13, Thank you for the 5 star review! We appreciate your kind words about the staff and have shared it with them. We hope to see you again soon! Please don’t forget on your next visit about our Happy Hour food and drink specials Monday-Friday 4pm-7pm and our late Happy Hour every night 9pm-close. . Sunny Regards, Daniel More

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

Quite disappointing rooms despite the nice lobby, restaurant and bar. Need a car for any movement, but there is are also shuttles. Rooms certainly not up to today's expectation. This was our fridge for a 3 day stay.

Was this review helpful? Yes
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear jacky-on, Thank you for your review. We appreciate you taking the time to share your experience staying with us. We are sorry that you did not have a refrigerator in your room and by the picture provide it definitely was an inconvenience to you. We would like to inform you, we do have rooms on the top three floors... More

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Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
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Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego

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