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All 270 San Diego hotels

Crowne Plaza Hotel San Diego - Mission Valley

3.5 of 5 Hotel   |   2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel") (Mission Valley / Hotel Circle)
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Ranked #127 of 270 Hotels in San Diego
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 6 days ago
snowiteLV Las Vegas, Nevada
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590 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Moving my son back into the University of San Diego we needed a nights stay and the Crowne Plaza was a perfect location and nicely appointed. The lobby was spacious and bright. Our attendant at the front desk was very accommodating. The room was fresh and clean with a fantastic view from the 5th floor. The bed was way too... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear snowiteLV, Thank you so much for your review. We hope that the move back to the University of San Diego for the new semester was pleasant, being only 5 minutes from the University! We appreciate your 4 star review and your kind words. We hope to see you again on your next visit to San Diego. Please don't hesitate... More

Sahuarita, Arizona
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Front Desk persons were great, Hotel Atmosphere was clean and nice grounds. I was there to preform a wedding and all was good. Wedding Reception Hall had an Air Conditioning unit that did not work and Wedding Coordinator that was supplied by the hotel was not very helpful at all. But we did not let her ruin the event. Food... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Tom P, We appreciate your review on your recent stay. Thank you for your kind words about our front desk staff, atmosphere and hotel grounds!! We hope you enjoyed the wedding and your over all stay with us. ​ Best Regards, Daniel More

cheshire
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for three nights this was our last leg of our tour starting at San Francisco. We have stayed in some beautiful hotels. This one is alright. Room nice inside with plenty of room and light furniture. The disadvantages of room are that there is no fridge in room for such a hot climate. Also light in bathroom stays... More

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Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear gillian o , We appreciate your feedback. Thank you for mentioning the issues you encountered during your stay. This allows us to work on the guest experience and make the necessary changes while we start to update the guest rooms with new furniture and amenities next month. We would like to invite you back on your next visit so... More

Woodland
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here a few times. The Hotel Is older but well kept. Rooms are on the small side and the furniture is a bit dated. Over all the hotel has an awesome tropical ambiance and Island theme. Very nice grounds and pool area. Water falls everywhere. Has a great tiki themed bar and the Sushi bar is top... More

Was this review helpful? Yes 1
Guest S, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear mjamman, Thank you for your review. I would like to first apologize for the inconveniences you encountered during your stay. We are always striving to exceed in the guest experience and it seems we fell short of that on your last stay. We hope that you will stay with us again, please don't hesitate to call us if you... More

georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Not right in downtown but a only a few minute drive to everything. The pool was great. Hot tub a little dirty but it is right under a tree. Nice staff. Clean rooms. Overall good experience. We would stay here again. It's nothing fancy but not bad at all.

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Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear GeorgiaSoccermomof3, Thank you for taking the time to write a review. I'm glad to hear that you had a good experience during your stay and that you enjoyed the hotel facilities. I will let maintenance know that there might be some issues with the trees near the Jacuzzi so that they can keep a closer eye on it. Again,... More

Hampton, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is hard to beat for business travelers. The grounds are beautiful, the staff is friendly, the location is convenient to everything in San Diego. Mike at the bar and Leonard at the sushi bar will take very good care of you. I plan to stay here whenever I'm in San Diego.

Was this review helpful? Yes
Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear 1Atom12, Wow, what a nice review. I will definitely be passing your comments down to Mike and Leonard, I'm sure they will be happy to see that they made a good impression during your stay. We do hope you continue staying with us in the future. Warm Regards, Yesenia Hernandez Front Desk Staff More

Orange, California
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the third year that I have stayed at the Crowne Plaza for the annual Tiki Oasis weekender. The hotel is lovely, with some nicely renovated rooms but still retaining the charm of the old Hanalei hotel. The grounds are tropically themed and our room had a waterfall right outside - so soothing! I can't say enough about how... More

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Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Wandalicious, We appreciate all the nice comments you have give us. We always enjoy having all our Tiki guests stay with us and we always try our hardest to make sure you are comfortable. I'm happy to hear that Ashley was able to accommodate your requests and we do hope to see you next year during the Space Themed... More

DEPEW
Top Contributor
64 reviews 64 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our good experience started with check in, the staff was courteous and efficient. Our room was very clean as was the grounds around the hotel. The hotel is themed in an island theme with waterfalls, small ponds, and boats. The courtyard is beautiful with live plants and trees all in the open air. The pool and hot tub were spotless.... More

Was this review helpful? Yes 1
Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear guns105, Thank you for your kind words about our property. We take great pride in our customer services and our property. I'm glad to hear that you would stay with us again in the future. Best regards, Yesenia Hernandez Front Desk Staff More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is nice, a little order. The rooms could use some updates. The shower was a little rough and the bed not too comfortable. There is a great bar on the lobby and I do love the tropical theme.. I would come back. They accept dogs which is nice.

Was this review helpful? Yes
Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Shellstar4, We do appreciate that you took the time to write us a review. I have taken note of all your comments and will be passing those to my maintenance department and housekeeping department. I'm glad to hear that you were able to enjoy our bar. We do hope you will stay with us again. Warm Regards, Yesenia Hernandez... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the hotel over a weekend to enjoy Sea World and the beach. We stayed on the "executive level" which is a joke. Our room was not what I was expecting. Our refrigerator didn't work, the bathroom light had a timer on it so mid shower you are in the pitch dark. We went down for breakfast with... More

Was this review helpful? Yes 4
Guest S, Front Desk Supervisor at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Jvp1231, I'm sorry to hear that your stay was not up to our hotel standards. I will pass down your comments to the restaurant manager and I will let my maintenance department know that there was an issue with the light timers in the rooms on the executive floor. I do apologize that it took two weeks to get... More

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Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
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Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego

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