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BEST WESTERN Mission Bay

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2575 Clairemont Drive, San Diego, CA 92117
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BEST WESTERN Mission Bay
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BEST WESTERN Mission Bay
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320 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I can't say enough about the customer service at this hotel. The staffs are hospitable, kind and very personable. The manager, Katie Franke was extremely accommodating. We travelled with our soccer team for a tournament.. The amenities were good. Not only is there a daily complimentary breakfast, but also a complimentary internet service. We had a great time, would definitely... More 

Review collected in partnership with Best Western

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Santa Clara, CA
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The family visited San Diego for our family vacation this year. We used this hotel as our "home base" during our 6 days stay. The outside of the hotel shows signs of wear but it is not too bad. You can see lots of cracked tiles, some chipped paint, and some wear. The room is standard in size and in... More 

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Long Beach, California
1 review
1 of 5 stars Reviewed 1 week ago

The location of this hotel was great and that's why we chose to stay here. It had decent reviews when I checked. However, when we arrived, the first room they sent us to had a terrible smell so we asked to be moved to another room. They moved us down on the first floor right next to the office. We... More 

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

Plenty of room. Comfortable bed. Good working air conditioning. Liked the use of the coffee maker and refrigerator. Easy to get around SD with an auto. Friendly Staff and great choices for breakfast. Unfortunately, I did find the sheets dirty.

Review collected in partnership with Best Western

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Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Good Afternoon, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I'm sincerely sorry for the issues you mention with your sheet. When you have a moment, can you let us know which room number you stayed in so that we can address the... More 

Apple Valley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great experience at the Best Western Mission Valley. The staff was very friendly and helpful and it was a pleasure to stay here. The breakfast that was included was very tasty and when my 2 year old son spilled milk, the staff was quick to help us out. Would stay here again.

Review collected in partnership with Best Western

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Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Good Morning, I appreciate for taking the time to share your experience here at the Best Western Mission Bay. I am thrilled to see that you had an exceptional stay! Thank you so much for your compliments to our staff. Here at the Best Western, we strive to deliver superior customer care and I'm glad our team members were able... More 

Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Even though this is an older property, it is clean and the staff is wonderful. The value is great and the location is good. It's within walking distance to Mission Bay Park. There are a few restaurants within walking distance, otherwise you might need transportation.

Review collected in partnership with Best Western

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Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Hello, I appreciate you taking time time to review your stay with us here at the Best Western Mission Bay. It is wonderful that you enjoyed the room, breakfast and value for the price. Though we do have an older property, we are careful to maintain the rooms and grounds! Thank you again for your review. When you return to... More 

Alpine, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This place is located close to many San Diego family activities. The rooms are clean even though it is an older building. There is a free breakfast though it gets very crowded, and a small pool, There is nothing fancy but it is a good price for family friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Good Morning, It is wonderful that you enjoyed the room, breakfast and value for the price. Though we do have an older property, we are careful to maintain the rooms and grounds! Thank you again for taking the time to complete the survey. We hope you will come back and stay with us again soon! If I can provide with... More 

Milford, Ct
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First impression upon arriving from the San Diego Airport, short drive about 10 minutes and right off the highway. Seemed like a good location, was able to check in 2 half hours early with no problem, even given a choice of floors to stay on. We stayed Rm 209, very clean, big enough for 4 people with a Frig and... More 

Was this review helpful? Yes
Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Good Morning, I appreciate you taking time to express your thoughts on your recent stay at the Best Western Mission Bay. I am so happy that you enjoyed your stay and were happy with our staff, service and our Hot Continental Breakfast. Here at the Best Western Mission Bay we work hard to deliver a great service and clean rooms,... More 

Ingelwood, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Service & location was great! Exit & Entrance to Freeway & gas station was very good! Also, the employees at Best Western was very helpful in serving your everyday needs. I would recommend this Best Western location to all my friends & Family!

Review collected in partnership with Best Western

Was this review helpful? Yes
Leidy P, Front Office Manager at BEST WESTERN Mission Bay, responded to this review

Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you so much for your compliments to our property and staff! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More 

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