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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla

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9650 Scranton Road, San Diego, CA 92121
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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson Arizona
Top Contributor
271 reviews 271 reviews
30 hotel reviews
1,762 helpful votes 1,762 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at Courtyards all the time, and this was truly one of our best stays. Did not want to drive 500 miles in one day, so, we stayed here overnight to split up our trip. As soon as we walked in, we were made to feel most welcome. When front desk acknowledges that you are a loyal Marriott customer,... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Check in was smooth and easy. The receptionist seemed nice and friendly. Room was clean. Tv worked great. Staff at star bucks was friendly. The only downside was the other front desk lady. We went to the lobby at 10 at night and asked for some milk for our daughter. They said they didn't have any milk. I had been... More 

Was this review helpful? Yes 1
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our hotel clean and friendly. I apologize for the inconvenience you experienced when asking for some milk. I have addressed the matter internally and truly appreciate you bringing this to my attention. . Thank you... More 

WGC - Hertfordshire
Top Contributor
100 reviews 100 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here 1 night on a business trip to San Diego. Check in was quick and a very pleasant receptionist. The hotel reception looked very new and clean. Room was a good size, clean with usual Courtyard accessories. The WiFi worked well across several products. Down stairs there is a bar which also sells light meals and then doubles as... More 

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Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our hotel very clean and our staff friendly. Thank you for your review and we look forward to welcome you back soon. Christian Paulsen General Manager More 

Washington, Pennsylvania
Top Contributor
335 reviews 335 reviews
63 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 21, 2015

Business travel tends to run you into hotels that all tend to be cut from the same cloth. Clean rooms - check. Quiet, good sleep - check. Decent rates - check. But this time the staff at the Courtyard went above and beyond several times for my and a business associate and this breaks them out of the norm. Only... More 

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Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are honored that you feel that our great customer service breaks us out of the norm. Thank you for your review and we look forward to welcome you back soon. Christian Paulsen General Manager More 

Highland, California
Top Contributor
114 reviews 114 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 15, 2015

We reserved three rooms at this hotel. The first two people checking in on Friday afternoon said they had a very cranky person checking them in. Luckily, when we checked in, the lady at the front desk was very kind. The room was nice and exactly what was expected for a Courtyard Marriott. Our kids said the pool was too... More 

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Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you enjoyed your room and your stay with us. I do apologize for the service that your friends experienced upon checking in. May I kindly ask you to contact me directly so I can learn more about... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2015 via mobile

Stayed in this hotel during a business trip for a week. The room was huge. I would consider an average Hotel specially because in terms of meals you can have there is quite limited! It is located a few miles away from the Downtown.

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Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our rooms huge. I do apologize that you found the menu of our Bistro menu limited. I hope that you did have a chance to enjoy the great food that we offer. Thank you for... More 

Senior Contributor
41 reviews 41 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2015

Only and average stay but you can walk to a variety of eateries which was very convenient. Lots of morning traffic in the surrounding area so leave enough time if you need to be somewhere by 8 AM. Property is okay- my non-smoking room smelled like smoke.

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. I am terrible sorry that you encountered a smoking scent in our non-smoking hotel. May I kindly ask for you to contact me directly so I can make sure that we make up for our short comings? Thank you for your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

our hotel technician Vince gave us the royal treatment and was a great help fixed our TV really quick. thanks to him im now enjoying my movie. He came to the room really fast and was easy to deal with and very nice. he was in and out without any hassle.

Was this review helpful? Yes 1
COLUMBUS OHIO
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 2, 2015

First a shout to Ivy & Skyler who were both always helpful and set a new standard in front desk help at any hotel. ThankYOU. Secondly - a word to the wise about location; it is absolutely adjacent to Miramar USMC Air Station..which is great if you don't mind F15's and twin-rotor choppers dong the 'Apocalypse Now' routine all of... More 

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Oregon
Top Contributor
102 reviews 102 reviews
84 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 29, 2014

We had 4 room here the weekend after Christmas. My mom and dad got locked in their room but the front desk sent someone right away to fix it. Their sink was also totally clogged so they fixed that. It was cold, and we asked for blankets- they helped with that. Matt at the front desk was very helpful. The... More 

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