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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla

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9650 Scranton Road, San Diego, CA 92121
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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
Courtyard by Marriott San Diego Sorrento Mesa/La Jolla
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143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I am coming towards the end of my two week business visit. The location was perfect for my visit (close to ucsd), and also for catching a quick bite to eat (very close to the sorrento towers court restaurants for those who don't have a car). The room was nice, and bed comfortable. The staff were very friendly, and nothing... More 

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Torrance, California, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Reserved a block of rooms for my family for my wedding at Karl Strauss across the street. The whole process of setting up the room block went smoothly along with the online and phone reservations. They upgraded us to a suite since it was our wedding and let us check in real early. Staff were all helpful and nice; they... More 

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Sacramento, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for leisure travel and needed to be close to the Del Mar Fairgrounds (for an event). This location was perfect as the price and location were spot-on. I don't mind walking a block or two and this walking distance was a pleasant surprise (closer than I expected). The room was clean and staff were friendly. The bed... More 

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Denver, Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place was a typical Marriott. I always try to stay in a Marriott whenever possible, love the bedding. There were four of us, all women. While the bedroom area was spacious and perfectly fine for the four of us, the bathroom area was a whole other story. It was completely ridiculous. There was one small vanity with a sink... More 

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you enjoyed our hotel. I apologize for the inconvenience you experienced with the vanity area and the door to the bathroom. Thank you for your review and we look forward to welcome you back soon. Christian Paulsen... More 

Tucson Arizona
Level Contributor
320 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 1,946 helpful votes
5 of 5 stars Reviewed May 15, 2015

We stay at Courtyards all the time, and this was truly one of our best stays. Did not want to drive 500 miles in one day, so, we stayed here overnight to split up our trip. As soon as we walked in, we were made to feel most welcome. When front desk acknowledges that you are a loyal Marriott customer,... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2015 via mobile

Check in was smooth and easy. The receptionist seemed nice and friendly. Room was clean. Tv worked great. Staff at star bucks was friendly. The only downside was the other front desk lady. We went to the lobby at 10 at night and asked for some milk for our daughter. They said they didn't have any milk. I had been... More 

Was this review helpful? Yes 1
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our hotel clean and friendly. I apologize for the inconvenience you experienced when asking for some milk. I have addressed the matter internally and truly appreciate you bringing this to my attention. . Thank you... More 

WGC - Hertfordshire
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here 1 night on a business trip to San Diego. Check in was quick and a very pleasant receptionist. The hotel reception looked very new and clean. Room was a good size, clean with usual Courtyard accessories. The WiFi worked well across several products. Down stairs there is a bar which also sells light meals and then doubles as... More 

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our hotel very clean and our staff friendly. Thank you for your review and we look forward to welcome you back soon. Christian Paulsen General Manager More 

Washington, Pennsylvania
Level Contributor
360 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed March 21, 2015

Business travel tends to run you into hotels that all tend to be cut from the same cloth. Clean rooms - check. Quiet, good sleep - check. Decent rates - check. But this time the staff at the Courtyard went above and beyond several times for my and a business associate and this breaks them out of the norm. Only... More 

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are honored that you feel that our great customer service breaks us out of the norm. Thank you for your review and we look forward to welcome you back soon. Christian Paulsen General Manager More 

Highland, California
Level Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

We reserved three rooms at this hotel. The first two people checking in on Friday afternoon said they had a very cranky person checking them in. Luckily, when we checked in, the lady at the front desk was very kind. The room was nice and exactly what was expected for a Courtyard Marriott. Our kids said the pool was too... More 

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you enjoyed your room and your stay with us. I do apologize for the service that your friends experienced upon checking in. May I kindly ask you to contact me directly so I can learn more about... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 15, 2015 via mobile

Stayed in this hotel during a business trip for a week. The room was huge. I would consider an average Hotel specially because in terms of meals you can have there is quite limited! It is located a few miles away from the Downtown.

Was this review helpful? Yes
Courtyard-Gen-Mgr, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

The staff of the Courtyard Sorrento Mesa / La Jolla would like to thank you for staying with us. We are pleased that you found our rooms huge. I do apologize that you found the menu of our Bistro menu limited. I hope that you did have a chance to enjoy the great food that we offer. Thank you for... More 

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