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Courtyard by Marriott San Diego Sorrento Mesa/La Jolla

3.0 of 5 Hotel   |   9650 Scranton Road, San Diego, CA 92121
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Ranked #136 of 270 Hotels in San Diego
A recent review
4 of 5 stars reviewed 1 week ago
Ian M Somerset, New Jersey
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127 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Somerset, New Jersey
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice. My girlfriend and I called it home for days on our trip throughout southern california. The hotel is clean and the staff are excellent. Its in a great location which is next to a few major highways so nothing really seems far.

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Phoenix, Arizona
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Good: -Fairly Modern Décor -Good Pillows -Cozy Conversation Pits in Courtyard -Sound Proof Sliding Glass Doors (so you don't hear the conversation from Outside) -Food Court easy walking distance from Hotel with a Starbucks and Jamba Juice Bad: -NO Coffee with grab and go breakfast. Have to buy expensive coffee at the bar. -Located in a Technology Park, not much... More

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My daughters and I had to leave after finding bed bugs in 3 of their rooms. The hotel attendant James was condescending and showed very little to no concern. The operations manager called this morning, to let us know they would be checking the rooms. That's it did not try to do anything further or offer any type of reimbursement.

Was this review helpful? Yes 1
GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Thank you once again for bringing this to our attention. At this time we have done an investigation based on your claim. If you would like to know the results of this investigation, feel free to reach out to me at any time. Please be rest assured that all of the Marriott standards have been met. More

Calgary, Alberta, Canada
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got back from a week in San Diego. We stayed at this hotel and thoroughly enjoyed it.The staff at the front desk were efficient, helpful, and friendly. We want to especially thank Danielle, Trish, and Daryl. Daryl helped us with some computer issues and smiled the whole time he was working. We had a room with two double... More

Was this review helpful? Yes 2
Redlands, California
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel. It is a great location to hop to various adventures. It was a short drive to Balboa park & La Jolla, and local beaches. The decor looks updated and everything was very clean. They have a nice Starbucks/ food shop in the lobby that is open early and late. We had breakfast... More

Was this review helpful? Yes 1
Redwood City, California
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 29, 2014

Hotel is located on a hill near an office/industrial area. It was a good weekend base for us even if we were there for leisure, not business. Close to a nice Japanese restaurant across the road. Comfortable rooms and reasonable rates.

Was this review helpful? Yes 1
GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Dear Travelnow2011db, Thank you for taking the time to write a review about your stay with us back in April 2014. I'm glad to hear that our hotel's location met your expectations and allowed you to be both productive and relaxing. If there is anything I can do to assist you with future stays at our hotel when traveling to... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

Was on a short business trip and arrived with enough time to drop off bags in room and run off to first appointment. I was given a room on the ground floor and asked if anything was available higher up and was told no. This was unfortunate due to the amount of noise from other loud guests in the middle... More

Was this review helpful? Yes 2
GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Dear Peter Z, Thank you for taking the time to write a review based on your stay with us in July. I apologize that we fell short on the expectations you've come to expect from a Marriott hotel. I've already spoken to the Operations Manager and staff that were involved with the issues you encountered. If you would like to... More

Atlanta, Georgia, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

I like staying at Marriott Courtyard! I've stayed at this chain in Alexandria, VA, Detroit, and North Carolina. The consistency is comforting when I'm traveling a lot. While the service hasn't been consistent, everything else has been. Here, service was excellent! The layout of the rooms is convenient, beds are comfy, I like the desk for doing a little work... More

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GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Dear Daiseymae66, Thank you for taking the time to write a review about your stay at our hotel. I'm thrilled to hear that we met your expectations in what you've come to expect from your other stays at Courtyard hotels. I look forward to sharing the comments with our staff at our next daily meeting. If there is anything else... More

Thousand Oaks, California, USA
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 17, 2014

We stayed here for two nights to attend a nearby wedding. The hotel was attractive and had a friendly staff. The room was a good size and having a separate room for the bed in the larger room was a nice touch. Windows in all rooms are double sets so you can get a silent night's sleep.

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GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Dear Rick H, Thank you for taking the time to write a review about your stay at our hotel while attending a wedding in the area. I'm thrilled to hear that our hotel and it's staff exceeded your expectations and you were able to have both a productive and relaxing stay with us. I look forward to sharing your comments... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2014

This is a decent hotel. We came here to visit the Del Mar Fair, it was very close and had no issues with traffic. The room was clean and spacious and even had a patio. There isn't much within walking distance as it seems to be in the middle of a business area, but we had a car so that... More

Was this review helpful? Yes
GMCourtyardSD, General Manager at Courtyard by Marriott San Diego Sorrento Mesa/La Jolla, responded to this review

Hello AllisonCA, Thank you for taking the time to write a review about your stay at our hotel. I look forward to sharing your comments with the entire team and appreciate your valuable feedback about the location of our hotel. If there is anything I can personally assist you with for future reservations at our hotel in the future, please... More

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Additional Information about Courtyard by Marriott San Diego Sorrento Mesa/La Jolla

Address: 9650 Scranton Road, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Diego Sorrento Mesa/La Jolla 3*
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Also Known As:
Courtyard By Marriott San Diego Sorrento Mesa/La Jolla Hotel San Diego
Courtyard San Diego
San Diego Marriott
San Diego Courtyard

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