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Comfort Suites Mission Valley

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631 Camino Del Rio South, San Diego, CA 92108
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1 room 1 guest
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Comfort Suites Mission Valley
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332 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (78)
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Torrance, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

I basically live out of hotels and this is the WORST I have ever seen. Staring with parking you are paying $12.00 for a spot that you have to do a 3 point turn to get into and my Camry almost didn’t fit into. The room was super small for being a family suite and everything was cramped. The was... More 

Was this review helpful? Yes 1
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear Guest, Thank you very much for your honest and detailed feedback on your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'll admit we believed we were booking the Comfort Suites on Hotel Circle but ended up booking this hotel instead. The pictures on line are very similar and if you aren't paying attention it is easy to confuse because the same type of room layouts are offered at both hotels. We however didn't realize our mistake until after reaching our... More 

Was this review helpful? Yes 1
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Mountlake Terrace, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

A very nice hotel, great for families. Excellent front desk service, very friendly, helpful. I would stay here again. The only thing that was a little difficult was the parking, other than that w great Hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Art C, Front Office Manager at Comfort Suites Mission Valley, responded to this review

Dear rskrof , Thank you for sharing your comments!! We apologize for the problems you encountered with the parking situation. Thank you for staying with us, We hope to see you back very soon.=) Warm Regards, Laura Benson Operations Manager Comfort Suites MV More 

Delta, Canada
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The person at the front desk was friendly, when my family and I checked in. Our room was huge, and clean, and it overlooked the pool from the third floor. My kids enjoyed the pool. The breakfast area is nice, and there is a good selection to choose from. This was the only area that I noticed, that an employee... More 

Was this review helpful? Yes
Art C, Front Office Manager at Comfort Suites Mission Valley, responded to this review

Dear Gurj B, Thank you so very much for taking the time to share your comments with us. We're glad to hear how much you enjoyed your stay. I have shared your comments with our GM and Hotel Staff, We look forward to seeing again very soon in the near future. Warm Regards from Sunny San Diego Laura Benson Operations... More 

Boston
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I ended up at this hotel through Hotwire, which had an 85% recommended rating, but I'm surprised it was rated nearly that high. Stay away, unless you have or enjoy screaming kids. It feels old and dirty. Spend a little more and go elsewhere.

Was this review helpful? Yes
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear guest, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. If you come back to our hotel, I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again... More 

Petaluma, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went on others reviews :) Hotel is an older redo..Booked 2 rms..1. good 2. a pillow on the bed was dirty and had blood spots. Took other pillows apart, they were dirty spotted too. There is not enough parking at this hotel Came back late from Sea World, told by the clerk "Well I work here and I have to... More 

Was this review helpful? Yes
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear Guest, Thank you for taking the time to leave us detailed feedback on your last stay here at Comfort Suites Mission Valley. I do apologize you had some issues with the parking, housekeeping and our staff. On days when we are sold out parking does get a bit filled. We will gather all information given to us by your... More 

Ensenada, Mexico
Level Contributor
173 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for a night, the room was big, a little outdated but clean. TV Channels weren't great as there wasn't many options. Pool was nice. Breakfast had a lot of starches, but lots of sugary options. The parking fee was excessive. Overall OK, wouldn't stay many nights as our mattress was worn out.

Was this review helpful? Yes
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear Guest, Thank you for taking the time to leave us honest and detailed feedback on your last visit with us in July. I am glad to know that during your stay you were happy with our spacious rooms and pool area. I apologize about our TV's not having a wide selection of channel. We are present working on some... More 

new york
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our stay was just ok at this hotel. We had a double bed room on the first floor right near the pool. This was a very noisy location, especially in the morning. Everyone passes by this area, including workers with their noisy carts, etc. Our room was fine - seemed clean, comfortable beds, nice lounge area, but did smell a... More 

Was this review helpful? Yes
Art C, Front Office Manager at Comfort Suites Mission Valley, responded to this review

Dear erin31, thank you for taking the time to share your comments regarding your recent stay with the Comfort Suites, your comments are very important to us, they let us know where we may fall short of meeting your needs. Happy to hear the kids enjoyed the pool and the breakfast was to your liking.=) Thank you again for staying... More 

Foothill Ranch, California
1 review
5 of 5 stars Reviewed July 23, 2015

I rated the room and service excellent The breakfast was a problem. Eggs and sausage were luke warm and orange juice very diluted. One more suggestion is the parking lot. As cars are entering in the driveway, they come in very quickly. I amost got hit as I am unpacking and repacking my car. I would suggest a speed bump... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Art C, Front Office Manager at Comfort Suites Mission Valley, responded to this review

Dear Linda, Thank you so much for taking the time to give us some feedback on your last stay with us. I am very glad you enjoyed your room and that our staff provided excellent customer service to you during your stay. I do agree maybe a speed bump and signs should be put around parking lot to avoid any... More 

California
1 review
2 of 5 stars Reviewed July 20, 2015

We booked online because they had a family suite with bunk beds for the kids and stayed 4 days. The room was nice, the hotel itself was nice and clean enough, however dated. Our issue was the noise level at this hotel. We were on the 3 floor and ran the AC due to summer heat. The screaming and noise... More 

Was this review helpful? Yes
Art C, Guest Relations Manager at Comfort Suites Mission Valley, responded to this review

Dear Guest, Thank you for taking the time to give us honest and detailed feedback on your stay at our porperty. We are sorry to hear about your inconvenience, and appreciate your comments here. We are happy that you have spoken up so that we may better our property. We will be working diligently to make your stays much more... More 

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