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Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Certificate of Excellence 2014
Holiday Inn Express San Diego Airport - Old Town
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Holiday Inn Express San Diego Airport - Old Town
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589 reviews from our community

Traveler rating
    274
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    72
    29
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108
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

The entire desk staff and shuttle drivers were very nice, happy, and very accommodating. My mother couldn't walk much and they took us where ever we needed. They went above and beyond to make everyone feel at home.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time to let us know how great your weekend trip was with us at Holiday Inn Express Old Town. It is so awesome to hear how great your stay was and the staff will be excited to hear of a job well done. Please give our Hello"s to your sweet mom..... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Last night of a business trip and I needed a hotel close to the airport. This did the job. I will give the staff 5 stars as they were professional and courteous as bigger hotels. I can't comment too much as I was only there 9 hours overnight. Great job with Airport shuttle. They do a good job here. Note... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking time out of your busy day to write a review of our hotel. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel at Holiday Inn Express Old Town!! We are so pleased you liked the friendliness of our... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my husband decided to go out to San Diego on valentines weekend. We arrived Saturday morning and needed to check in early morning. At first we were worried for the spot of the place, but once going inside, it was a nice hotel. We met Elia and Art at the front desk. They were very welcoming and even... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We greatly appreciate your heart felt review about our Holiday Inn Express Old Town!! And the Great Big Shinning 5 Stars!!! We appreciate the nice comments about our staff. Our hotel is very proud of its level of service and quality of its product here at Holiday Inn Express Old Town. I am very pleased to read that... More 

Sulphur, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Shuttle driver George WAS Fantastic & the One that picked me Up from the Airport , took me to a near by store to get something I needed so I did not have to walk , Fantastic place to stay & Great service

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, It is nice to hear that my staff took care of you at Holiday Inn Express Old Town. We are pleased to note that you liked the location and friendly staff at the hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests at Holiday Inn Express Old Town!! Hope to... More 

Hudson, Massachusetts
Top Contributor
463 reviews 463 reviews
51 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 1 week ago

SO WONDERFUL when a place exceeds your expectation. The reviews, we just cant do these folks justice! So the location isn't the best of hot spots, but the place is SUPER clean, and the staff is TOP NOTCH. Go out of their way, bend over backwards to help you. Its a renovated tired hotel, with small rooms, but with high... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay at Holiday Inn Express Old Town. We are so glad you rated us a big 5 Stars!!! We are so happy you were pleased with our service, accommodations and location. It is very important to us that all our guests are satisfied and we are so... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was really nice but there drivers (Alex &Fernando) was on the top of the chart. Between them two made my trip enjoyable also to see my son graduate . The owner of the company should be proud. Let's not forget the lady that kept the breakfast hot and fresh.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to review our hotel at Holiday Inn Express Old Town. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very pleased to hear that you enjoyed your stay at our location. It's always wonderful to hear that our guests are able to relax... More 

Aurora
Top Contributor
79 reviews 79 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at this reasonably priced hotel came with all the perks of a much more expensive place. The front desk clerk/concierge, Kylene is a real pro. She knows the transportation system, local attractions and restaurants and how the hotel can help you enjoy them all. Their drivers are so helpful, friendly and knowledgeable that it was a pleasure to... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your visit and for taking the time to write your review and the Nice 5 Stars. I will pass on your staff comments because our staff works hard for each guest and it is great when they are recognized here at Holiday Inn Express Old Town. We appreciate your visit and are so glad everything... More 

Fairbanks, Alaska
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was just fine, all we wanted was a bed for about 6 hours & a shower. The excellent breakfast was an added bonus. The driver (George) came & picked us up at the airport, and after dropping us off, showed us WHERE our room was in the building right next door. Without that help, I'm sure we would... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your visit and for your comments regarding our staff at Holiday Inn Express Old Town. We will pass on your remarks. We appreciate your business and hope to see you again in the near future. We greatly appreciate your business. Sincerely, Manager,Holiday Inn Express Old Town Suzy B. More 

Bellmore, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights on a business trip. The staff is exceptionally customer service minded. I want to call out Chris, Art, Fernando, Alex, Josh, and Jose (and everyone else) for doing such a wonderful job, and truly serving my needs. I had packages sent there in advance of a conference, they received them for me. I was at... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback and the Great 5 Star review at Holiday Inn Express Old Town. I am happy you enjoyed our hospitality and the staff. Thanks for your excellent review! We're very happy to hear that your experiences at our hotel have been consistently positive. We can't wait to see you back next time you're in... More 

San Diego, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My 88-year-old mom and 86-year-old aunt stayed at this hotel for seven nights. The front desk manager Kylene and the breakfast dining room attendant Dolores were both exceptional! They expressed an interest in the activities of the day and were quite welcoming and warm. Dolores took care of the two of them each morning with a wonderful hot breakfast. Kylene... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We at the Holiday Inn Express Old Town, are truly grateful for your kind words and we are humbled by your positive feedback. We are glad that you and the whole family had a great experience here at our hotel at Holiday Inn Express Old Town. As a valued guest, we love hearing your positive experiences with us... More 

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
Number of rooms: 123
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town
Hotel Style:
#75 Romantic Hotel in San Diego
#95 Business Hotel in San Diego

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