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Holiday Inn Express San Diego Airport - Old Town

#48 of 273 Hotels in San Diego
Certificate of Excellence
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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1 room 1 guest
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Holiday Inn Express San Diego Airport - Old Town
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707 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is in a great location and the facilities are well kept and clean. That's about the extent of the positive experience I had at this hotel. Upon check-in, we informed the desk that we would like to be on a 5:15AM shuttle to the airport. They looked at us quizzically, and I had to inquire if they had... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The driver at this place was great, his name is Fernando. He went above and beyond what we would expect from him. The hotel was clean and nice, the staff at the front desk was also friendly. The room was nice and clean, The breakfast was really good too.

Was this review helpful? Yes
Palmyra, Virginia, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stumbled upon this last minute as I needed a hotel by airport. From the moment I made my reservation they were accommodating. Suggested I take rental back that night, they shuttled me back. Then suggested Old Town for dinner, yep shuttled me there as well, then even picked me up when I was done with dinner! Then early shuttle to... More 

Was this review helpful? Yes
Fort Worth, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Wow! What friendly helpful staff members and clean hotel. Great breakfast buffet with good hours. Transportation arrangements, whether by hotel shuttle service or private driver, were excellent - wait times to be picked up were about 15 minutes or less - great! Close to Old Town, Airport, and Zoo. Previous reviews were right on target. Would definitely recommend this hotel... More 

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Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights to break up a trip from Ireland to Oregon. The rooms were immaculate, breakfast was tasty (who doesn't love a buffet!) & the staff were very helpful & polite. I would definitely recommend a stay here.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was in San Diego for two weeks due to a family emergency. Kayleen and Vange (not sure about the spelling of their names, sorry), at the front desk, were beyond supportive and compassionate. They took care of every single detail for me! They even set me up with a wonderful driver who took exceptional care of me when I... More 

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Portland, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our stay at the hotel was very comfortable. The folks at the property were quite curteous and helpful. We especially enjoyed the breakfast. Glades, the single person manning the breakfast, went out of her way to ensure that the breakfast items were replenished quickly. Even when the breakfast area was full with 30-40 people, she filled stuff up as quickly... More 

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Homewood, Illinois
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

After careful research and review of other IHG properties in San Diego, I booked at the Old Town location due to close proximity to the airport and Old Town. There was a problem with check in but Kylie made the necessary corrections. We had a very large executive suite with a separate bedroom, 2 bathrooms and jacuzzi. This room would... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your review and the Nice 4 Stars. On behalf of management i would like to apologize for the experience you had while staying with us. Measures will be taken to ensure an experience such as this does not repeat itself. I hope that in the future you will choose to stay with us as I... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night here for the 4th of July last year and loved it! We had family in town visiting from the east coast. Our plans were to visit Sea World for the day, swing by Old Town for dinner, spend the night near Mission Bay and drop our family off at Lindbergh Field for a morning flight back... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us at the Holiday Inn Express Old Town, during your most recent visit to San Diego. We want to thank you for choosing our hotel as we know you have many options while visiting San Diego. We pride ourselves on having a great product at an impeccable value, and we are happy to... More 

modesto, CA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express San Diego Airport for one night because it was close to the airport and convenient for our early morning flight. What we didn't know was how hospitable the hotel personnel would be. From the front desk people who made sure we had everything we needed to the shuttle drivers we were treated very... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Express Old Town. Love to see those Big Bright 5 Stars. We greatly appreciate your comments and I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you... More 

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