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All 270 San Diego hotels

Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 Hotel   |   1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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Ranked #62 of 270 Hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Beantownguest Albany, New York
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497 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, New York
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week in September. It was my first visit to San Diego. I liked the location - not far from the airport, near old town. It also included some nice amenities - free breakfast, free card-entry parking underground, free shuttle to old town and some nearby places as well as the airport. I had read reviews about... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you very much for choosing us for your recent visit to San Diego. Your feedback is most helpful! We appreciate your remarks regarding our location, our amenities and our breakfast service at Holiday Inn Express Old Town. We appreciate your review, happy to hear that your 5-day trip to San Diego was enjoyable. We are happy to... More

Celebration, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was very clean, wait staff was knowledgeable & attentive. Hotel is conveniently located near the airport and Old Town. Shuttle buses are available to take you to Old Town, San Diego Trolly system and the airport. Morning buffet breakfast was very good with lots of choices.

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for posting a review of our property. We strive to give great and impressive service to all of our guests at Holiday Inn Express Old Town. We appreciate your kind remarks, and are happy to hear that you enjoyed your stay. We are happy that you enjoyed your customer service experience, and that our front desk... More

Hemet
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

this is the best idea wish more hotel were as smart as this one - stay park and fly is the easiest way to travel to the airport. This was my best idea our whole trip and it was because of this place. Our check in was smooth and got and upgrade for free to a better room with a... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for providing us with your outstanding review of Holiday Inn Express Old Town. First impressions are most important to any business, and the impression that we gave you as our guest is most gratifying to hear. Our standard is to welcome each guest to the hotel as if they were coming to our home; thank you... More

Niagara Falls, Canada
Top Contributor
126 reviews 126 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here the night before our flight and definitely agree that this place needs an update. Had trouble turning the water on in the tub as it was turned so tight. Found out you had to turn it hard as the water leaked through the faucet if you didn't. Other than that the room was clean. It was also... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We really appreciate this motivation to our entire team and will strive to continue giving our personal best. We deeply value our guest feedback as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret that you were not satisfied with the... More

Sacramento, California
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there one night on business, as it was close to the airport. The room was clean, and the staff was courteous. I liked the fact that they have a well-stocked store in the lobby area - plenty of snacks to choose from. The parking is a little cramped, but otherwise it is hard to complain. Please note: if... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to evaluate our hotel and services at Holiday Inn Express Old Town. We are glad to hear you enjoyed your stay and you did appreciate our services. Cleanliness indeed is high on our priority list and thanks to our well trained and long time associates we are able to keep up both... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I need to catch an early flight on Sept 11 2014 and by the time I need to leave the hotel is about 5:50am. George, the breakfast caterer was very kind to open his breakfast room to invite me to have a quick bite before the official 6am time. I was very impressed with the cleanliness of the place. All... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear guest, Thank you so much for your kind response. We truly appreciate your comment and are always very pleased to hear that our personalized attention to our guests is coming over well. Thank you and we hope to see you soon again at the Holiday Inn Express Old Town. I will be sure to share your wonderful comments about... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was incredible! Always available but not really noticeable until you have a need, then they are right there. Kylene, Fernando, Niawfa are exceptional customer service professionals. They helped us with every need we had and then checked later to make sure the need was met. The hotel is the closest to MCRD and they know exactly how to... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear guest, Thank you so much for taking the time to leave us your feedback and the awesome five star review at Holiday Inn Express Old Town. We work hard to provide great service to our guest. I will be forwarding your comments to all the staff they will be very happy to read them. Happy to hear you enjoyed... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in San Diego for a conference and i really enjoyed my stay at this Holiday Inn. It was close enough to the Sheraton where the conference was. Close enough to downtown restaurants in the gas lamp area. The breakfast in the morning was great and the staff was very nice and friendly. Clean and comfortable room with amazing... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear guest, We want to thank you for having devoted your time back to give us your feedback about our great staff at Holiday Inn Express Old Town. It is our goal to consistently provide superior service and accommodations at our hotel, and your comments are very important to us. We strive to provide the best possible service and experience... More

Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came here with the family. We arrived after midnight and our stay here was amazing here! The staff was amazing especially with Art. He was very helpful and friendly and helped us out right away! Even though it was after midnight Art was still able to make us laugh and get us in our rooms right away! Definitely will... More

Was this review helpful? Yes 3
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We thank you for your kind words and comments for the recent stay at our hotel. It makes a big difference for all of us and it is comments like these makes us feel proud and be happy to be part of the Holiday Inn Express Old Town family!!!. It is always our goal to provide the best... More

Fort Collins, Colorado
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really impressed with the excellent staff - especially Elia (front desk) who is a model for exemplary customer service, and all the other guys at front desk, all drivers who paid special attention to everyone's needs - Fernando (extremely nice, excellent service & cheerful), Alex (again excellent service, solicitous for our comfort), Naufal (excellent service, very nice and friendly) &... More

Was this review helpful? Yes 4
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you, for choosing Holiday Inn Express Old Town, for your lodging needs. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. We appreciate your opinion, and our pleased to hear that we were... More

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
Number of rooms: 123
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

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