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Holiday Inn Express San Diego Airport - Old Town

#53 of 279 Hotels in San Diego
Certificate of Excellence
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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785 Reviews from our TripAdvisor Community

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Washington
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Nice welcome. Room was on the 1st floor (in the car gagage). Very noisy with wooden floors above. The Hotel was right on the highway so cars speeding by were only 35-50 yards away. We did get a great restaurant reccomendation fron staff and a free shuttle ride to therestaurant.

Helpful?
Thank Noahbean2002
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for providing us with your feedback on your recent stay. Your comments and feedback help our property to better serve you. We apologize for the inconvenience you experienced with the noise level. We could have accommodated you to our east view rooms which is on the street side and quieter if we had known. Glad you... More 

Dallas
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A+ professional service at check in. IHG status recognized. Great location for Old Town & airport. Shuttle service a plus. Breakfast has many choices. Room was clean, good size for 1. Have on site washing machines & driers. Washing machine did not wash off the laundry soap so had to change machines, pay more to run another cycle without soap.... More 

Helpful?
Thank jmho4u
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us and for providing us with your comments and the Big Bright 5 Star review about Holiday Inn Express Old Town. We are pleased to know that you enjoyed of our comfortable bed and our complimentary breakfast. We sincerely apologize for the inconvenience you experienced with the laundry situation, we will be looking... More 

San Diego, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms were comfortable, location was excellent and convenient. Breakfast was delicious and there were many options to choose from. Glades was the hotel employee in charge of the breakfast and she did an outstanding job taking care of the dining area while maintaining a pleasant and helpful demeanor. She made the stay even more comfortable.

Helpful?
Thank Algernon7
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us and for leaving us your comments about Holiday Inn Express Old Town. We are happy to know that we exceeded your expectations because of our central location and helpful staff. Once again, thank you and we hope to see you soon! Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

Roscoe, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the minute we boarded the (free) shuttle from the airport with our driver, Fernando, we were nothing but delighted with our stay during our son's graduation ceremony from Marine Corps Recruit Depot. Everyone was very friendly and helpful when asked about where to eat, shop, what to see, etc. Our rooms were cleaned daily including the beds being made.... More 

Helpful?
1 Thank laurie s
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the 5 Star review and the kind comments about Holiday Inn Express Old Town. Congrats on your new Marine, may his future be bright.. Glad you took advantage of the free shuttling we have to offer to our guest here at Holiday Inn Express Old Town. We hope to see you again in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I Stayed At This Hotel With My Wife & Need I Say Tha Service Was Great & Tha Breakfast Was Even Better " Glades "- " The Chef " Cooked Everything To Perfection & Every Bite Was Jus So Delicious Down To Tha Last Bite, 💯 I Would Recommend This Hotel To Everyone Looking For Awesome Service & Great Food

Helpful?
1 Thank James P
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We appreciate the Big Bright 5 Star review about Holiday Inn Express Old Town. So happy to hear that you enjoyed your stay and the staff. We hope to see you again soon when in San Diego... Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

Farnborough, UK
Level Contributor
118 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were on a night stop before flight get to the next destination. This is a VERY new hotel. Rooms have a giant TV with enormous viewing choice. Standard Holiday Inn breakfast. Outside pool and hot tub. Not as cheap as I would have expected, but nice property. Family diner next door for evening meal with home cooked food. Staff... More 

Helpful?
2 Thank stmalcolm
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to share feedback and experience at Holiday Inn Express Old Town.. I am so sorry to hear that your stay was not to your expectations, and I wish we could have changed that while you were here. Hope to see you again soon. Have a great day! Sincerely, Manager, Holiday Inn Express... More 

minnesota
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great expectations and invite when arrived. room ready, pre checked in, just needed keys. not check out needed, great breakfast, staff, and cleanliness of rooms and bathrooms. what is expected of a holiday inn. great shuttle service. thanks for all the business computer help also. awesome.

Helpful?
2 Thank snicker1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you kindly for the 5 star review and taking the time to share such wonderful comments about Holiday Inn Express Old Town! We're so pleased you thoroughly enjoyed our hotel. Guest recognition is the best reward for our efforts. Please come back and see us again soon and welcome the opportunity to exceed your expectations in the... More 

Folkestone, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night on my way home to Florida from Mexico. Impressed that a car was sent to meet me at old town trolley station and take me to the hotel. Ok breakfast and then shuttle to the airport at 7am. Worked out well for me.

Helpful?
2 Thank rossicourt
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you kindly for the 4 star review and wonderful feedback about Holiday Inn Express Old Town! Glad you took advantage of our free shuttling we have to offer to our guest. We truly value your business, and look forward to serving you again soon! Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

Northampton, Massachusetts
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At the conclusion of a 16-day trip to Southern California, my wife and I needed a hotel near San Diego's airport so as to make an early flight back to the East Coast. We selected the Holiday Inn Express, and were very happy with our choice. The room itself was typical of Holiday Inns elsewhere--nothing special, but competently appointed and... More 

Helpful?
2 Thank Michael B
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you kindly for the 4 Star and the Great comments about Holiday Inn Express Old Town. We're honored to have earned your loyalty! We truly appreciate you recognizing our dedication to service and cleanliness, as well as our perfect location and convenient parking. We truly appreciate your business. Our entire team looks forward to serving you again... More 

Bowie, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was quiet because it was on the side of the hotel facing away from the highway. It lives up to the usual standard of Holiday Inn which is comfortable. The breakfast was very good. Special thanks to Eddie and Fernando for their help in getting to the airport on time. Keep up the good job!

Helpful?
3 Thank HJ-Steve
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Express Old Town. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manager, Holiday Inn Express Old... More 

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