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All 268 San Diego hotels

Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 Hotel   |   1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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77%
Ranked #60 of 268 hotels in San Diego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
CinJan2014 Schererville, Indiana
  • Overview
  • Reviews (456)
  • Photos (74)
  • Amenities
  • Room tips (141)
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456 people have reviewed this hotel

Traveler rating
    197
    154
    62
    28
    15
See reviews for
155
124
28
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
Schererville, Indiana
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice hotel with very nice people working the breakfast, front desk and then the shuttle service is so nice and they are all so kind. Alex, awesome driver, Josh and Steven awesome Elia and Kylene and Vangie, all super great. They have a great group of people here and truly look like they enjoy their jobs. Little pricey in... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is a nice, welcoming and clean hotel. If we talk about costumer service, Holiday Inn Express San Diego Old Town is the king. People at this hotel is great. Mr. George in the dinning area and Fernando with the shuttle service. Thank you also to the people in the front desk. Thank you for a first time visitor to... More

Was this review helpful? Yes 1
Phoenix
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was supposed to be in Phoenix last night, but my flight diverted to San Diego due to weather. There are much worse places to be stuck considering how hot it is in Phoenix, but I land in a town with a comic book convention and no rooms to be had for miles around. Lucky for me, my husband was... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel room is clean and cozy. The breakfast is nice. Parking was also not to bad. It is in downtown so you should not expect like parking lots in suburban. Only if you avoid the rooms that are freeway side you will satisfy with this hotel. They have double windows but it could not block all the noises from the... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for your comments about Holiday Inn Express Old Town. It is unfortunate that you had a less than satisfactory experience with us about the noise on the freeway, rest assured that we will forward this to our management team and I am positive that they will take take the initiative and appropriate actions to rectify this issue. Thank... More

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very courteous and obliging staff. Clean and well cared for hotel and surroundings. Free shuttle service. Shout out to all staff at welcome counter /concierge area and to George and Fernando especially in dining and shuttle service. I wish everyone travellers encountered could be as amazing as these employees.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for taking the time to express your thoughts and concerns. We are delighted pleased that you have mentioned our friendly staff at Holiday Inn Express Old Town. We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so. Thank you for staying with us at Holiday Inn Express Old Town and providing us... More

Banquete, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a luxury hotel with little to no amenities, then this not the place for you. If you want to stay in a nice clean hotel where they treat you more like family than a guest, this is the place for you. I could not have picked a better place for my family. They have comfy queen size... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

WOW!! Thank you so much for taking the time to write such an amazing review! We are so happy to hear that you enjoyed your entire stay with us and we were happy to have you hear! We hope to see you return back here at the Holiday Inn Express Old Town. We are always pleased to here praise and... More

Montreal, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

When searching for hotels in San Diego, this was not our first choice but I am very happy that we chose this hotel. This is a very nice and clean hotel. Very friendly staff. They gave my friends and myself goody packs when we checked for being a member of the IHG club. Sure it was not much but it... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you so much for your review at Holiday Inn Express Old Town. We love getting guest feedback as it helps us improve our business and grow. I am so pleased to hear that you enjoyed your stay with us at Holiday Inn Express Old Town. You do us a great service by providing your positive feedback with us. I... More

San Salvador, El Salvador
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Clean and nice rooms, but the ones facing the freeway are a bit noisy. If you can, select a room facing tue other way. Room was clean, but the hallway smells of old carpet. Breakfast was acceptable for the type of hotel, But at 180 a night I think it is a bit overpriced. The location, however, is excelent.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

I'm sorry to hear that your stay was not one hundred percent satisfactory. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We have taken note of your valuable comments and have shared these with our management team for the purpose of bringing improvements needed. Thank you... More

Hamilton, MA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We waited 25 minutes for the shuttle after a 5 hour flight from Maui. Once the shuttle arrived, a bunch of other people jumped ahead of us onto the van while we waited to put our bags in the back of the van. We were told that the van was full and the driver would come back for us again... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for taking the time to send us your feedback. I apologize for the inconvenience during your stay. I appreciate you taking the time to bring these issues to our attention. I have spoken to the proper department managers and will look into the matter. . Your feedback is very important to us as this continually helps us improve... More

Bangkok
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

For people who like small convenient friendly hotel with kind helpful staff, this is it. The room's not too big but sufficient for comfort. the underground parking is accessible from the room by elevator. However to get the car to this parking is a bit of struggle due to its modest size. The breakfast hall is a little too small... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for sending your valuable feedback to the hotel. Comments like yours enables us to target problem area's so similar situations can be avoided in the future. I do apologize for any inconvenience that this may have caused you on your vacation. It is our goal to consistently provide superior service and we did not meet our nor your... More

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#75 Romantic Hotel in San Diego #97 Business Hotel in San Diego
Hotel Class
Number of rooms
123

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