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All 269 San Diego hotels

Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 Hotel   |   1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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78%
Ranked #56 of 269 hotels in San Diego
Certificate of Excellence 2014
A recent review
  • Reviews (448)
  • Photos (74)
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  • Room tips (137)
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448 people have reviewed this hotel

Traveler rating
    194
    152
    60
    28
    14
See reviews for
148
123
28
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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Bangkok
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

For people who like small convenient friendly hotel with kind helpful staff, this is it. The room's not too big but sufficient for comfort. the underground parking is accessible from the room by elevator. However to get the car to this parking is a bit of struggle due to its modest size. The breakfast hall is a little too small... More

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Sterling, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at many excellent IHG properties. This is our favorite. We love the location, just a walk or shuttle ride to Old Town. It is also with in walking distance of the trolley. The best feature of the hotel is the staff. We would like to thank: Yasmine & Kylene for their help with our reservation. Dolores, Glades... More

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you so much for your kind comments, we are so glad you enjoyed your visit. A hotel is defined by the kind of service offered to its guests. We are very happy to learn that you had a great stay and wrote about your experience at Holiday Inn Express Old Town. Our staff is thrilled to read your comments.... More

San Diego, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had to make an emergency visit to San Diego because of a family crisis. We had stayed at this hotel in May 2013, and thought highly of it at the time, so I booked a weekend visit, during July 4th weekend. I got a lovely room, down first floor hall, near the breakfast lounge. Everything was clean and nice... More

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for taking the time to write about your recent stay. We are glad we were able to accommodate you at the last minute at the Holiday Inn Express Old Town. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service,... More

Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The customer service at HIE was great and our room was very clean, I guess those are the most important things in any hotel. We chose this place because parking, breakfast and wifi were included. However, I honestly think McDonalds serves a better breakfast. The eggs were powdered, the bacon was flabby paper, the cinnamon rolls were like Pillsbury refrigerated... More

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you so much for taking the time to leave us your feedback, your review is vital for improving the service and quality we offer to our valued guest. We apologize for the inconvenience you experienced with the breakfast and the inconvenience the issue you have encountered during your stay with us may have caused. It is always hugely motivating... More

Delray Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here for a quick overnight on our way to meet a bus to Mexico for a week the next morning. The hotel was average but the big plus was you could park your car there for the week in a secured garage. The staff was really friendly as was the driver of the van that transported us. The... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for providing us with a very considerate review and thank you for staying with us Holiday Inn Express Old Town . We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback... More

Santa Teresa, New Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly and helpful folks at this place. This is our second time staying here and its because of the great staff with smiling faces that makes this place a great place to stay. Josh greeted us as we arrived and promptly checked us in, asked to help with our luggage, and explained the breakfast routine to us. Then there is... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you so much for your positive feedback about our Holiday Inn Express Old Town. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest Holiday Inn Express Old Town. Your positive feedback makes it all worth our efforts. We work very hard to deliver excellent service that is both warm and... More

Salem, Oregon
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this location due to its proximity to SD Airport and the shuttle service there. The front desk was also helpful with getting me down to Budget for my rental car the day after we arrived. Driver George was thoughtful on our 5am run to the airport on our way out, though as Oregonians we didn't need the... More

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thanks for taking the time, to provide us with your feedback on your recent stay. We try our best ,to provide our guests with a clean, comfortable room at the Holiday Inn Express Old Town, its nice to know we did just that! We really, hope you will choose us again when visiting San Diego. We enjoy hearing our guests... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I want to first say that my stay here at the holiday inn was better than I ever could have imagined. Everyone from the people working the front desk to the ladies cleaning my room were so courteous and helpful that I constantly walked around here with a smile on my face. Some of the folks that went above and... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you, for taking the time to write a review on your recent stay with Holiday Inn Express Old Town, We truly appreciate, your open and honest feedback about your experience at our Hotel. So happy to hear, that our staff was helpful and accommodating to your needs. We will share your feedback with our staff. It was a pleasure... More

Rome, Italy
1 review
4 of 5 stars Reviewed 2 weeks ago

It has been a long business trip, therefore I did not need an hotel on the sea side, in the downtown, in an amusing and elegant place. This hotel is located behind the I-5 in a quite and calm zone and at 5 minutes walking distance from Old Town. Clean, quite and comfortable. No meeting rooms, no business center (this... More

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

First of all, we like to thank you for having chosen Holiday Inn Express Old Town ,and we also like to thank you for having taken the time to share your valuable comment with us. We are glad to read you found our hotel staff commendable. As we continually strive for excellence in customer service, we maintain the ideal of... More

Glenside, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The building is nothing special, but the room was comfortable enough for sleeping. However, the front desk staff was extremely helpful, even remembering my name - not something I expect at a Holiday Inn Express. This hotel also provides free rides to the Old Town area, and our driver Fernando was very friendly and accomodating. They recommended a nice restaurant,... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us at Holiday Inn Express Old Town. We are delighted our convenient location suited your stay well. Thank you so much for your review. We love getting guest feedback as it helps us improve our business and grow. I am so pleased to hear that you... More

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#75 Romantic Hotel in San Diego #97 Business Hotel in San Diego
Hotel Class
Number of rooms
123

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