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All 269 San Diego hotels

Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 Hotel   |   1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Ranked #59 of 269 hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Anthony S Spring, Texas
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475 people have reviewed this hotel

Traveler rating
    205
    160
    66
    28
    16
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160
129
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82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
Spring, Texas
Senior Contributor
30 reviews 30 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was a nice hotel and the staff was very nice. I had one incident and the staff took care of it. Great location, close to airport, ports, ships, and Old Town. I would stay here again if I am ever in the area.

Was this review helpful? Yes 1
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Typically we travel throughout the country for 3-4months and stay at H.I. hotels across the U.S. from the west coast to the east coast. We were truely impressed, on a daily basis, at the excellent customer service both Elia and Jose gave to people both on the phone and in person. Great front desk help!

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the review! We are pleased to hear that you enjoyed your time with us and that our staff could provide you with a comfortable stay at Holiday Inn Express Old Town. Taking care of our guests and making sure they leave our hotel with long lasting great memories is what we strive to do and... More

Bangalore, India
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

What struck me most about this place was how every staff member was very nice and responsive. It makes this property special. Everything in this hotel is fine, and considering that this is in the down town San Diego this place is good value for money.

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We are so happy you let us know how much you enjoyed your stay with us at Holiday Inn Express Old Town! Our staff takes great pride in providing excellent service, and I will share with them your great comments. We are glad you liked our convenient location. Our hotel is very proud of its level of service,... More

Harrisville
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My children and I got there at 7:30 in the morning, having only 2 hours of sleep. I knew it was a long shot, but I asked if we could check in early. They gave us a very good breakfast and had us in a room by the pool by 8:15. Extremely grateful to them! The room was nice and... More

Was this review helpful? Yes 3
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for taking the time to write a review. We try very hard to take care of each and every guest at Holiday Inn Express Old Town. I am pleased to hear that you enjoyed your stay here. Thank you for your review. I am very proud of my staff; they do their best to help each and every... More

Queensland, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent staff all very helpful, George was great. They had a courtesy bus to drive you to restaurants which was great and provided us with discounts to use at restaurants. Old town was close walk lots to look at. Little shop in hotel was very convenient if you needed something.

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for your kind words. We are trying very hard to make all our guests feel at home in a clean and friendly environment at Holiday Inn Express Old Town. Glad you found my staff to be very nice and friendly. Many of our guests love our location just as you did. Thank you for staying with us at... More

Rainier, Oregon
Top Contributor
57 reviews 57 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

About the best thing I can tell you is they have a full breakfast, such as it is. Omelettes are filled with a cheese substitute and the bacon is REALLY salty. The location is great if you are looking to go to Marine Recruiting Depot. The building is old and it shows. My room had the 70's style air conditioner/... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us... More

Garvin, Minnesota
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great location, great employees, complimentary shuttle was excellent. Only problem was the traffic noise next to the freeway for sleeping. When moved to a different room, was excellent all around. The breakfast personnel, especially George, was outstanding for the quality of food, the variety, and friendliness with the visitors. The entire motel inside and out was appealing... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you so much for taking the time to write your review. I'm so glad to hear that we made your stay a memorable one at Holiday Inn Express Old Town. We strive daily to hear our loyal guests say the things you said. We hope that you come back soon! We would love to have you back at home!!!!!... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The staff at this hotel is the best. The drivers, front desk, breakfast crew, and housekeepers are all top notch. We utilized the complimentary shuttle service everyday of our five day stay and all of the drivers were friendly and helpful. The front desk always had recommendations for meals and places to visit. Breakfast was always well stocked and love... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

WOW!! Thank you so much for taking the time to write such an amazing review! We are so happy to hear that you enjoyed your entire stay with us at Holiday Inn Express old Town, and we were happy to have you hear! We hope to see you return back here at the Holiday Inn Express Old Town. Thank you... More

San Francisco, California
Top Contributor
110 reviews 110 reviews
45 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best thing about this hotel is its location - within easy walking distance of Old Town. Going for dinner, sightseeing, browsing the stores - it's all within walking distance. The rooms were clean and at the regular standard for Holiday Inn. The breakfast was actually quite varied and there was always a lot of it. And unlike many places,... More

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

It's a pleasure to hear you had a fantastic time during your visit in San Diego. It's our goal to consistently provide superior service at Holiday Inn Express Old Town. We appreciate the feed we receive from our valued guest. We hope to see you on your next family vacation. Glad you enjoyed our comfortable rooms and breakfast. Thank you... More

Weirton, WV
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights in July and was very satisfied. Courtesy van took us to Old Town, but certainly within walking distance. This hotel was centered exactly for our activites - a harbor cruise, lunch at Slater's 50/50, getting to Coronado Island and even a ghost tour. Very clean and the staff was exceptionally polite. Breakfast buffet was really good,... More

Was this review helpful? Yes 3
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Thank you for your recent feedback regarding the Holiday Inn Express Old Town. We appreciate you taking the time to make us aware of your delightful stay with us. It is rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. I will share you comments with our entire staff. Glad you enjoyed San... More

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#74 Romantic Hotel in San Diego #96 Business Hotel in San Diego
Hotel Class
Number of rooms
123

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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