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Holiday Inn Express San Diego Airport - Old Town

#49 of 270 Hotels in San Diego
Certificate of Excellence
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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Holiday Inn Express San Diego Airport - Old Town
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623 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This was my first time in San Diego and this place made my trip well worth it!!! My brother was graduating from MCRD so we came down for his graduation. The staff here was great and very helpful especially with the time changes. The night shift is especially great! Art and Chris would turn the tv on every night for... More 

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tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my 3rd stay here within 2yrs, first two trips 2013 and 14 Holiday bowl with my teenage grandson..this last was spring break with my grand daughter....while EVERYONE from desk clerks to breakfast staff to house maintainance staff was wonderful, courteous and eager to help, the jewels in the crown at this hie are FERNANDO, NAWFA AND ALEX....THEY DO... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We love the Great Big 5 Star review about Holiday Inn Express Old Town!! Love that your our return guest for years, always great to see familiar faces as yours. It is good to hear from our guests so that we can continue to grow in our service. Thank you so much for staying with us and the... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stopped in on our honeymoon in San Diego and didn't have a reservation. They only had queen beds left in the standard rooms but as soon as we mentioned we were on our honeymoon, the manager offered us an upgrade to a King Suite. The room is clean and spacious and the 1.5 hour complimentary happy hour definitely was an... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Congrats on your Wedding, may your future be joyful and filled with Love.. Thank you for the Wonderful 5 Star review about Holiday Inn Express Old Town. Thank you for telling such a terrific story about your stay! We work hard to be a great place to stay and many sure did a great job helping you have... More 

San Diego, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

I absolutely loved spending some of my Spring Break here with my family. There were a lot of pros here that you wouldn't have no matter what in the Hilton or Westin. I have stayed in other locations in San Diego, but this has to be the best so far. Dolores was one of the staff members that works in... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time to write a comment about your stay at the Holiday Inn Express Old Town! We are happy that your stay was worth 5 stars! We are also thankful that you had a great experience at the hotel and the staff was exceptional. We try our best to make our guest... More 

Oakfield, Wisconsin
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a nice time here. Not in room too much. Had too much to keep busy. Nice hotel. Better than our next trip at La Quinta in Old Town. We were there while a running race was going on. Some runners at hotel. Nice staff.

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the fantastic review about the hotel. We are so glad you enjoyed your experience at Holiday Inn Express Old Town!! Glad your run went well. Please come back soon! Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

Los Angeles, California, United States
Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Picked this hotel based on convenience to an event we were doing. The hotel is clearly older and in need of some upgrades. It is right on the freeway, and even with double pane windows, you can hear the traffic of the I-5. The air conditioning system does need a big upgrade. The AC unit is very loud, and since... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback. I am so sorry that we made it difficult for you to stay with us. We work hard every day to be a great place for you to stay and we are disappointed that we did not meet your expectations. Once again, please accept our apology for not meeting your expectations. I hope... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I are runners and we stay at this location twice a year for a couple of races. The staff caters to all travelers with different needs. Teamwork is key to a successful stay and a fun race. From the time you book your reservation with Vangie, to having an early 5:30 a.m. breakfast with Gladys and having... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the positive review about Holiday Inn Express Old Town! Thank you for the awesome 5 star comments about your stay! We work hard every day to be a great place to stay and are so glad you had a good time here. I'm happy to hear that you enjoyed our location and that our staff... More 

San Diego, California
1 review
1 of 5 stars Reviewed 1 week ago

I can't believe all the great reviews which is whyI booked this room!. It is right next to HIGHWAY so if you don't want to hear trucks and motorcycles whizzing by all night (and train, too), do not stay here. I called ahead of time to ensure we get a quiet room and was not told all the double queen... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, I am terribly sorry for the experience you had recently while staying at our property. I want you to know that I have shared your comments and my disappointment with what you experienced during your stay. We have reviewed and forwarded your comments to our maintenance departments. We truly apologize for any inconvenience experienced with our front desk... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

As part of my school's experiential learning excursion we stayed at Holiday Inn Express and it was a great experience. The check-in process was very simple and fast. Despite not having all of our rooms available, Kaylene offered to store our luggage until they were ready. However, we decided to go for lunch and give them time to finish getting... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the kind words about your recent stay with us at Holiday Inn Express Old Town. I'm glad to hear that your stay with us was peaceful and that our staff was helpful. We appreciate the feedback and hope to see you next time your travels bring you to San Diego. Sincerely, Manager, Holiday Inn Express... More 

Aberdeen, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for five nights. There was a mix up with our online. booking but this was dealt with efficiently and pleasantly. Breafast was good, rooms were clean, pool area and jacuzzi area nice, as was the patio area that overlooked the airport. Vanjie in reception was particularly helpful and friendly.

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your feedback and for the Nice 5 Star review at Holiday Inn Express Old Town. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We always strive to provide great service and superior accommodation to all of our guests and it is nice to read... More 

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