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Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Certificate of Excellence 2014
Holiday Inn Express San Diego Airport - Old Town
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Holiday Inn Express San Diego Airport - Old Town
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570 reviews from our community

Traveler rating
    259
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    72
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Personnel and facilities are good. Room well equipped and very clean. Breakfast was great as well, the breakfast room is staffed by George and he is very friendly and keeps food and area in tip-top shape. Helpfull shuttle service is available too. Will stay here again if in the area.

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time to share with us your very encouraging and positive feedback about your recent stay with us at Holiday Inn Express Old Town. We pride ourselves with friendly and efficient staff who are willing to go out of their way to make every guest's stay memorable and enjoyable. It is motivating... More 

Morgan Hill, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came to San Diego to attend our grandson's graduation from MCRD and decided for stay here while in town. Everyone on the staff were so helpful and accommodating and really made every effort to make our stay comfortable. The room was good, bed comfortable, everything clean. The shuttle service to and from the airport, MCRD, and Old Town made... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the recognition! Everyone here on staff is eager to provide the type of service that is memorable to our guests, and though there is always room to grow, we do our best to make each interaction count at Holiday Inn Express Old Town!! May your new Marine have a bright future ahead of him. Congrats... More 

Enfield, Connecticut, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose Holiday Inn Express for one night, flying into San Diego, and one night when time to fly back, because it was a low-cost hotel, with an airport shuttle, and breakfast included. A really good deal. We were not disappointed in our choice, and the staff added so much to our visit that we now really appreciate this place... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, What a thoughtful bit of feedback to share. We're very proud of the folks we have working day-in and day-out at our hotel at Holiday Inn Express Old Town. There is a genuine desire here to make our guests feel part of our hotel family, and they all do a wonderful job embodying that practice! I'm glad during... More 

Caracas, Venezuela
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient to San Diego airport. Check in was quick and friendly. I was given the internet code as I checked in without having to ask for it. The hotel boasts a pool, exercise room and Jacuzzi that a family was enjoying as I passed by. Rooms are clean and well kept. The only drawback was having a room facing... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for choosing to stay with us at Holiday Inn Express Old Town! We aim to please each guest as soon as you walk through the front door. We appreciate your kind review and we look forward to having you stay with us in the future. The staff would like to thank you for such kind words... More 

buzzards Bay
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the receptionists (Jose, Elia) and drivers were extremely helpful and courteous. We had a rental car but did not need to use it once. Every place that we wanted to go, they would shuttle us there, e.g.. Zoo, Old Town and Enterprise drop-off. They could not do enough to accommodate our requests.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us at Holiday Inn Express Old Town. I appreciate the feedback and will pass along your sweet comments to our entire staff, they will be pleased and happy to read these great kind words. We appreciate the feedback and we hope to host your stay again soon. Sincerely, Manager, Holiday Inn Express Old... More 

Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came down for MCRD for my son's graduation and had an amazing experience in a beautiful city. The front desk man in the morning Elia helped us decide what locations where best to visit after we had a breakfast. Seeing city on our way to old town was a good experience. The 3 days we were there the nightman Art... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your stay with us at Holiday Inn Express Old Town. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Congrats on your new Marine may his future be bright and rewarding. We look forward to... More 

West Covina, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best Express properties I have stayed in. My wife and I stayed here for a short getaway and we loved it. The check-in process was quick and easy and our room was also very clean. The free breakfast in the morning was also very good. This hotel has an excellent view of the city and... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thanks for your kind remarks about your recent stay in our hotel at Holiday Inn Express Old Town! Great to see those 5 Stars thank you so much. We are thrilled that you took the time to share your experiences, and will share them with the team. We look forward to seeing you during future travel to San... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During my stay all employees have been giving excellent in service. Vagie, Elia, Steven, josh.All have made my stay a great experience. I have been traveling for 2 weeks now and have stayed at many hotels, And never experienced so much assistance from so many wonderful people. I would return ever time I need a safe and clean place.

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking time and sharing with us on how happy you were with your stay at Holiday Inn Express Old Town. It was great having you as our guest. Thank you so much for your feedback .I will be sure to share your comments with the staff. We are very excited to hear your kind words... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We came here for winter break and we really enjoyed it. When we checked in it was great and quick. Arthur helped us out and he was so nice and friendly and very helpful. The room were very nice and clean and we loved how it was so close to everything else. The breakfast was great and having a shuttle... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback on your recent stay. I am very happy to read that you enjoyed our Fresh Start breakfast and our cheerful staff at Holiday Inn Express Old Town. Thank you so much for sharing your comments about your stay. We look forward to your future stay with... More 

daytona beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Arrived for two night stay prior to cruise. The night front desk of Elia & Vangie were very friendly and helpful. The day desk of Kylene helped us plan our day and sightseeing of San Diego. The shuttle service was excellent both from the airport, around Old Town, and to the cruise terminal.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to provide some valuable feedback about your most recent stay at our hotel at Holiday Inn Express Old Town. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and location of the hotel.... More 

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
Number of rooms: 123
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town
Hotel Style:
#75 Romantic Hotel in San Diego
#95 Business Hotel in San Diego

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