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Holiday Inn Express San Diego Airport - Old Town

#57 of 273 Hotels in San Diego
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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Holiday Inn Express San Diego Airport - Old Town
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683 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silsbee, Texas, United States
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Vacationed in San Diego for the first time and was not sure where we should stay. We went with the Holiday Inn Express because of past experiences. This location was perfect! Guests services were excellent and provided shuttles and advice for where to go, what see, and where to eat! The morning breakfast was exceptionally good, hot and abundant. We... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Hi..the best hotel for me it's comfortable and Very clean and the Service high quality especially in the breakfast worker Glades amazing she hard working and she Smiling and Respond to guests ..I recommend this hotel Any one

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thanks for staying with us and for the 5 Star review about Holiday Inn Express Old Town. I'm so glad to hear that you had a fabulous Holiday Inn experience. All of your very kind comments are most appreciated and we hope to see you again soon! Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the best hotel. Amazing free shuttle to sea world and zoo and my favorite  place old town, it has a lot of restaurants. Room was clean. Thanks for the amazing holiday Inn staff ( art-ivan-nofel).

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Wow, thank you for the wonderful comments and the Great 5 Star review at Holiday Inn Express Old Town. I am delighted that the staff was helpful and that you found the hotel in excellent condition. I certainly hope your travels bring yo down our way again! Sincerely, Manager, Holiday Inn Express Old Town Suzy B. More 

Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I was in San Diego just for 1 night waiting for my flight. I choose this hotel cause the location and the usseful shuttle bus that they have to the airport. The hotel was difficult to find, i checked out around 3am and the service in the front desk was one of the worst experiences in hotels ever, the people... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the review. Iam glad you enjoyed the great breakfast we have to offer, and the shuttling. We are sorry that we failed you in the check in process and the staff didn't help with your luggage. We take great pride in keeping our amenities at tip top shape for our weary travelers. Your comments are... More 

Commerce City, Colorado
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the week of 4th of July. The shuttle service here is very good, they took us to the nearby old town & Sea World for free. They have two times for drop off and pick up to the Zoo and Sea World. When we asked about good places to eat they had several suggestions which we tried and... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the Nice 5 Star review about Holiday Inn Express Old Town. I am certainly delighted that you loved the breakfast and were able to have a comfortable nights sleep. We hope you had a blast on the 4th with us.. Hope to see you soon. Sincerely, Manager, Holiday Inn Express Old Town Suzy... More 

Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff was amazing. The shuttle driver nofal was amazing. Ivan made us enjoy our stay. Always makes fresh coffee in morning. Breakfast was great always open on time or earlier. Room were clean. I I do recommend this hotel.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Express Old Town. I am so pleased to hear that you enjoyed your stay and that my staff took good care of you while here with us in San Diego. Hope to see you soon. Sincerely. Manager, Holiday Inn Express Old Town Suzy B. More 

Lone Jack, Missouri
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at many Holiday Inns but I think this one has the most welcoming and accommodating staff thus far. When I booked the room I mentioned that we would be arriving early (9am) on our arrival day and they said that if they had a room clean that we could check in right away and if they did... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your recent stay and and the Nice Bright 5 Star review about Holiday Inn Express Old Town. I am very happy to hear that you had a wonderful experience here with us in San Diego. I am even happier that you will choose to stay here with us again at Holiday Inn Express Old Town.... More 

1 review
4 of 5 stars Reviewed 1 week ago

We stayed for the weekend and it was just what we needed. Glades, the woman who was tending the breakfast bar, was absolutely wonderful! She was pleasant and got us everything we needed. The view from the hotel is great, too. The desk staff was helpful and gave us a cheat sheet with everything that was nearby. Overall it was... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Wow, thank you for the wonderful comments. I agree the staff is a treasure and I am ecstatic that they went above and beyond and was able to assist you with your needs at Holiday Inn Express Old Town. We hope to see you again soon when in San Diego. Sincerely, Manager, Holiday Inn Express Old Town Suzy... More 

Bakersfield, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are great for me and my family. Kylene and Vangie are so awesome I feel like I am at home when we stay at this hotel. They are so willing to work with us at any given time and make our stay at the hotel so comfortable. Also I love this hotel and its amenities.... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you very much for your wonderful review of our hotel at Holiday Inn Express Old Town! I am pleased to know you had a pleasant stay and I will be sure to share your comments with the staff. We value your feedback and thank you again for your loyalty as an IHG® Rewards Club member. Hope to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this location each of the last three years while attending Comic Con. The rooms are clean and modern. The breakfast is convenient. One of the best features is their shuttle service. The convenience of not having to rent a car is fantastic. Shuttle drivers such as Nawfal are courteous and knowledgeable of the area. The hotel is... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, I cannot thank you enough for taking the time to review your recent stay at the Holiday Inn Express Old Town. It is super important that our guest have the most enjoyable stay possible and getting their feedback is even more important to me. Always great to have returned guests as your self. We are so happy to... More 

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