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Holiday Inn Express San Diego Airport - Old Town

#48 of 273 Hotels in San Diego
Certificate of Excellence
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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1 room 1 guest
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Holiday Inn Express San Diego Airport - Old Town
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702 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was in San Diego for two weeks due to a family emergency. Kayleen and Vange (not sure about the spelling of their names, sorry), at the front desk, were beyond supportive and compassionate. They took care of every single detail for me! They even set me up with a wonderful driver who took exceptional care of me when I... More 

Was this review helpful? Yes 1
Portland, Oregon
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our stay at the hotel was very comfortable. The folks at the property were quite curteous and helpful. We especially enjoyed the breakfast. Glades, the single person manning the breakfast, went out of her way to ensure that the breakfast items were replenished quickly. Even when the breakfast area was full with 30-40 people, she filled stuff up as quickly... More 

Was this review helpful? Yes
Homewood, Illinois
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

After careful research and review of other IHG properties in San Diego, I booked at the Old Town location due to close proximity to the airport and Old Town. There was a problem with check in but Kylie made the necessary corrections. We had a very large executive suite with a separate bedroom, 2 bathrooms and jacuzzi. This room would... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for your review and the Nice 4 Stars. On behalf of management i would like to apologize for the experience you had while staying with us. Measures will be taken to ensure an experience such as this does not repeat itself. I hope that in the future you will choose to stay with us as I... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night here for the 4th of July last year and loved it! We had family in town visiting from the east coast. Our plans were to visit Sea World for the day, swing by Old Town for dinner, spend the night near Mission Bay and drop our family off at Lindbergh Field for a morning flight back... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us at the Holiday Inn Express Old Town, during your most recent visit to San Diego. We want to thank you for choosing our hotel as we know you have many options while visiting San Diego. We pride ourselves on having a great product at an impeccable value, and we are happy to... More 

modesto, CA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express San Diego Airport for one night because it was close to the airport and convenient for our early morning flight. What we didn't know was how hospitable the hotel personnel would be. From the front desk people who made sure we had everything we needed to the shuttle drivers we were treated very... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Express Old Town. Love to see those Big Bright 5 Stars. We greatly appreciate your comments and I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you... More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is PERFECT if you're in the area for a graduation at the MCRD. They had free shuttles on both Thursday and Friday, and they were very prompt when we requested the shuttle from the airport. You can also put in reservations for shuttles to the zoo and such, which was very convenient seeing that we didn't rent a... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, On behalf of the Holiday Inn Express Old Town, I would like to thank you for recently staying with us, and for being a loyal guest. Your loyalty is greatly appreciated as is your review of our hotel. Guest reviews are something our staff takes great pride in, and it is always refreshing to know that guests feel... More 

Van Alstyne, Texas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our trip to San Diego was to watch my nephew graduate from the U.S. Marine Corps and we stayed at the Holiday Inn Express Old Town. Nit had some of the best rates in the area and offered shuttle service to the airport, MCRD and Old Town shopping area. We used these shuttle services extensively since we didn't rent a... More 

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for taking the time out to write a review for our hotel at Holiday Inn Express Old Town! We are so excited to hear you enjoyed your stay here with us! Congrats to your nephew on his big accomplishment as a new Marine. Good luck to him in the future.Thank you again for staying... More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We ended up at this hotel after staying one night at another hotel that left a lot to be desired. I was initially worried that it would be noisy since it's right next to the freeway and airport, but there was barely any noise. We stayed in a suite with a separate living room area. It had a fridge, microwave,... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for that awesome review and 5 Big Bright Stars about Holiday Inn Express Old Town. Thank you for sharing feedback on your recent stay at our hotel. We are glad that you enjoyed the service levels and front desk staff and the Hotel. We hope you will stay with us again on your next visit to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel!!! Employees like Noor make it a great experience. Very attentive staff. Great wi-fi, clean room with a comfortable bed. Clean carpets. Rooms smell great and not like cigarettes. It is great because they offer free parking and they offer a shuttle to the airport. The pool is ok.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your visit to the Holiday Inn Express Old Town and the Great Big 5 Sta review! We are thrilled to hear you had a fantastic time with the staff! We look forward in seeing you again should your travels bring you back to San Diego. Sincerely, Manager, Holiday Inn Express Old Town Suzy... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So I stayed here at H.I.E recently with my brother while we were traveling around Southern Cali. We arrived late easily after midnight and the gentlemen at the front desk was more than helpful in accommodating a room for us. He gave a nice discount around $140 on the room with a free fold out cot. Mind you all the... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you very much for taking the time to leave such a great and detailed review about Holiday Inn Express Old Town. We are pleased to hear you enjoyed so many aspects of your stay! We love to hear that our guests were comfortable and happy during their stay with us here at Holiday Inn Express Old Town.... More 

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