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Holiday Inn Express San Diego Airport - Old Town

2.0 of 5 Hotel   |   1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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78%
Ranked #59 of 270 Hotels in San Diego
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
jcook7 Niagara Falls, Canada
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493 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niagara Falls, Canada
Top Contributor
125 reviews 125 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here the night before our flight and definitely agree that this place needs an update. Had trouble turning the water on in the tub as it was turned so tight. Found out you had to turn it hard as the water leaked through the faucet if you didn't. Other than that the room was clean. It was also... More

Was this review helpful? Yes 1
Sacramento, California
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed there one night on business, as it was close to the airport. The room was clean, and the staff was courteous. I liked the fact that they have a well-stocked store in the lobby area - plenty of snacks to choose from. The parking is a little cramped, but otherwise it is hard to complain. Please note: if... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I need to catch an early flight on Sept 11 2014 and by the time I need to leave the hotel is about 5:50am. George, the breakfast caterer was very kind to open his breakfast room to invite me to have a quick bite before the official 6am time. I was very impressed with the cleanliness of the place. All... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was incredible! Always available but not really noticeable until you have a need, then they are right there. Kylene, Fernando, Niawfa are exceptional customer service professionals. They helped us with every need we had and then checked later to make sure the need was met. The hotel is the closest to MCRD and they know exactly how to... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear guest, Thank you so much for taking the time to leave us your feedback and the awesome five star review at Holiday Inn Express Old Town. We work hard to provide great service to our guest. I will be forwarding your comments to all the staff they will be very happy to read them. Happy to hear you enjoyed... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in San Diego for a conference and i really enjoyed my stay at this Holiday Inn. It was close enough to the Sheraton where the conference was. Close enough to downtown restaurants in the gas lamp area. The breakfast in the morning was great and the staff was very nice and friendly. Clean and comfortable room with amazing... More

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear guest, We want to thank you for having devoted your time back to give us your feedback about our great staff at Holiday Inn Express Old Town. It is our goal to consistently provide superior service and accommodations at our hotel, and your comments are very important to us. We strive to provide the best possible service and experience... More

Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I came here with the family. We arrived after midnight and our stay here was amazing here! The staff was amazing especially with Art. He was very helpful and friendly and helped us out right away! Even though it was after midnight Art was still able to make us laugh and get us in our rooms right away! Definitely will... More

Was this review helpful? Yes 3
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We thank you for your kind words and comments for the recent stay at our hotel. It makes a big difference for all of us and it is comments like these makes us feel proud and be happy to be part of the Holiday Inn Express Old Town family!!!. It is always our goal to provide the best... More

Fort Collins, Colorado
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Really impressed with the excellent staff - especially Elia (front desk) who is a model for exemplary customer service, and all the other guys at front desk, all drivers who paid special attention to everyone's needs - Fernando (extremely nice, excellent service & cheerful), Alex (again excellent service, solicitous for our comfort), Naufal (excellent service, very nice and friendly) &... More

Was this review helpful? Yes 4
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you, for choosing Holiday Inn Express Old Town, for your lodging needs. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. We appreciate your opinion, and our pleased to hear that we were... More

Murrieta, California
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only stayed ovrnight due to work training and had a wonderful and pleasant stay. It is very close to different restaurants. The only downfall is the parking that have to go around twice to find a good spot. The Custer service is very nice and friendly staff.

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, It was nice of you to get on the website and leave the lovely comments about our staff and the comments will be forwarded onto them. We were delighted to read your 5 stars' comment at the Holiday Inn Express Old Town! We do all the necessary to ensure all of our guests to live an outstanding experience... More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay was amazing here! The staff all went out of their way to be friendly and helpful. The shuttle service was so inclusive that we didn't have to rent a car. The suite was spacious enough for two cribs and was beautiful. The location was convenient and the breakfast was great. I can't say enough good things about it!

Was this review helpful? Yes 2
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Wow!! Thank you for the 5 star review, and for taking the time to let us know how much you enjoyed our hotel! I am so pleased to know your stay was "beyond excellent" here at the Holiday Inn Express Old Town! It was certainly our pleasure to insure we took great care of you during your vacation.... More

Hudson River Valley, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

were were there only for one night and checked in late. but we had a really positive experience.it was a little complicating to park cuz of all the beams in the garage (we had a midsize sedan) but we figured it out.(free parking) the check in and check out ppl were really friendly, and courteous. room was nice and clean,... More

Was this review helpful? Yes 3
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Awesome to know you thought the location and service was great at the Holiday Inn Express Old Town! Thank you so much for staying with us and for taking the time to let us know you enjoyed your stay and also for the great 5 star review. I am happy you loved the location, staff, clean rooms. It... More

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Additional Information about Holiday Inn Express San Diego Airport - Old Town

Address: 1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express San Diego Airport - Old Town 2*
Number of rooms: 123
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Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

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