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Holiday Inn Express San Diego Airport - Old Town

#56 of 271 Hotels in San Diego
Certificate of Excellence
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1955 San Diego Avenue, San Diego, CA 92110 (Formerly Comfort Inn)
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Holiday Inn Express San Diego Airport - Old Town
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648 Reviews from our TripAdvisor Community

Traveler rating
    303
    215
    78
    31
    21
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214
171
35
124
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Just about to check out now and I have to say this was a great experience at this location, easy check in and comfortable room. Place was easy to find and had plenty of parking. Would completely recommend to anyone. Also some pretty good restaurants close by. Thanks IHG!

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Prescott Valley, Arizona
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel because I wanted to spend a day at Old Town and thought the closer places were overpriced and had only ordinary reviews. Could not have made a better choice. I suppose you could walk from here to Old Town (if you wanted a good hike) but no need because they had a shuttle available to take... More 

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Boston, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

Staff could not have been more helpful. The hotel borders a highway but rooms are quiet, and you cannot hear highway noise. Shuttle service to and from Old Town (if you don't feel like walking), and Convention Center makes this location convenient and a good value for business travel.

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Tucson, Arizona
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

On our recent five night getaway we chose to stay at this hotel based on the chain and the fact that it was centrally located near most of the things we wanted to do. Right from the Front Desk Staff to house keeping everyone was friendly and welcoming.We only had one small problem one morning the person who was to... More 

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Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Express Old Town. I am pleased to hear that you found our hotel enjoyable and our staff friendly and helpful. Guest reviews are something our staff takes great pride in, and we appreciate you taking the time to let us know how your stay was. We apologize for... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I decided not to rent a car this trip and the shuttle drivers; Fernando and Alex made getting around San Diego, the convention Center and Old Town very easy. The person at the front desk, Art, made check in a breeze! The rooms were clean and the bed was very comfortable! The Hot tub was just what I needed after... More 

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for the nice comments about our staff at Holiday Inn Express Old Town. Our staff takes great pride in guest reviews, and it is our pleasure to serve you we are so pleased that we were able to help make your stay enjoyable and relaxing. We hope that the next time you visit San... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had recently stayed at this hotel. I was very pleased with their costumer service and the staff was amazing, especially a gentlemen working the front desk, Elia. It was a very comfortable stay and I was very satisfied with my visit. I would recommend this hotel to anyone for short or long trips.

Was this review helpful? Yes 1
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your feedback on your stays with us at Holiday Inn Express Old Town. We are pleased to hear that you have enjoyed previous stays with us and hope to continue delivering the same service in the future. I am pleased to hear you enjoyed your stay with us at Holiday Inn Express Old... More 

Winchester, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Ivan and the rest of the staff was fantastic. Super-friendly service and the free shuttle took you almost anywhere! Shuttle driver was awesome too. We stayed here before we left for a cruise-convenient and affordable.

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for choosing Holiday inn Express Old Town, while visiting our city. Your confidence in us to provide the level of service you've come to expect, motivates us to go above and beyond on each of your visits. Glad you took advantage of our free shuttling we offer at Holiday Inn Express Old Town. Thank you for... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is unlike any other which I have visited before. It has a great shuttle service which goes to Old Town on demand, the San Diego convention center, Balboa Park and Sea World at set times, as well as the airport. In addition, it has great amenities including free wifi of streaming quality and free breakfast. The deli... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for choosing our hotel at Holiday Inn Express Old Town, thank you for taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future when in San Diego. Sincerely,... More 

NH
Top Contributor
53 reviews 53 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it has an early morning shuttle to the airport which got us there in plenty of time for our flight at 7:30 am. I expected, because this hotel is right next to the highway. that it would be noisy. Our room was right above the highway but it was very quiet and we slept very... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, We appreciate you choosing our hotel at Holiday Inn Express Old Town,on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience! Hope to see again at Holiday Inn Express Old Town. Sincerely,... More 

Szczecin, Poland
1 review
5 of 5 stars Reviewed 3 weeks ago

It's the best hotel I had a chance to stay in San Diego. Very nice staff, people, place, area. Everyone was very helpfull to make my time better and better over there. I can recommend this place to have nice time during holidays, business time, solo and with friends or family. Nice Old Town, good food, swimming pool. Everything PERFECT!... More 

Was this review helpful? Yes
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, WOW WOW WOW, Thank you so much for the Beautiful 5 Stars and the kind comments about Holiday Inn Express Old Town. We are so pleased you enjoy all aspects of our location and thank you for your loyalty. I'm glad to hear our staff was accommodating and friendly. We strive for each guest to have a relaxing... More 

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