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All 271 San Diego hotels

Comfort Inn & Suites Zoo / SeaWorld Area

2.5 of 5 Hotel   |   2485 Hotel Circle Place, San Diego, CA 92108 (Mission Valley / Hotel Circle)
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Ranked #157 of 271 Hotels in San Diego
A recent review
4 of 5 stars Reviewed August 14, 2014
Sylvia S
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574 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn & Suites Zoo / SeaWorld Area
See the most recent reviews
Monument, Colorado
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 25, 2014

We would never stay here again. I guess you get what you pay for!!! The front desk was so busy with only 1 person helping. Hiring more help would be an excellent thought. The shuttle for the different attractions was very inconvenient related to the times leaving the motel were 2-3 hours after the events opened up. Thus we paid... More

Was this review helpful? Yes 3
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Thank you AngR for your feedback on your recent stay with us. I am sorry to hear that we did not meet your expectations of your stay. Our shuttle service that we provide is a complementary service to the parks and is based on hotel availability. It is not a service that just goes back and forth throughout the day... More

Richmond, Virginia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 18, 2014

Checked in last week for four nights for a wedding. Booked a suite - what a joke. You could barely turn around in the rooms. Bathroom was so tiny. The carpet on the hallway on the second floor was filthy. We got very little sleep due to the noise from people above us. Not so sure they were that noisy... More

Was this review helpful? Yes 2
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

My apologies for the poor stay you experienced at our property. We try to do our best to provide excellent service at a great price. Please feel free to contact me directly if you would like to discuss this matter further. Thanks for traveling. Regards, Stephanie Downs More

Kodiak Island, Alaska
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 15, 2014

Our family, which on this trip consisted of myself my husband our daughter and two grandsons, booked a room here because it accepted that many people at one time and from the website looked spacious. The room was outdated, very tight in space,and the bathroom had enough room to shut the door and barely turnaround in. Be prepared for a... More

Was this review helpful? Yes 1
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

T1151, I am sorry to hear you did not have a pleasant stay with us during your recent visit. I wish these concerns would have been brought up when you were here with us to me so we could have addressed them prior to your check out of the hotel. I apologize that breakfast was so crowded during your stay.... More

Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2014

Let's start with the good. Great location, near Seaworld, beaches, zoo and the I8 and I5 freeways. Friendly staff and a pool area with lounge chairs. Absolute family destination so if you do not care for rugrats this is no place for you in the summer. The rooms were comfortable and clean with a refrigerator and a good size gym.... More

Was this review helpful? Yes 1
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Thank you Sylvia for taking the time to provide us with feedback from your recent stay in San Diego. I am pleased that you found my TEAM to be friendly during your stay. You are correct in saying we are a family destination property as 95% of our guests are here on vacation with their families. Which is to somewhat... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

This hotel actually looks better in person than in the photos on the website - that almost never happens. We stayed with our two sons in a double/double suite, which was spacious, clean and fresh - seemed like it was recently remodeled. The free breakfast buffet is quite large and offers a great variety of items, and the pool is... More

Was this review helpful? Yes 1
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Thank you Shawn for your feedback. Earlier this year we went through and updated all our bedding to a new package which did lighten up the room a bit and add an additional comfort to the guest rooms. We have now updated all the pictures to reflect that on all our sites. I am glad that you were able to... More

Bakersfield, California
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 10, 2014

My wife Mary (59 yrs old) and I (71)visited this hotel July 18 thru the 20th. After checking in @ 11 p.m. (were on the I-5 freeway for 4 hours...was a "parking lot" & we were "done in"), I found no clerk at the lobby desk; waited a few minutes along with another couple, eventually phoning the site with no... More

Was this review helpful? Yes 1
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Dear Mr. Ehrman, Thank you for taking the time to review the Comfort Inn & Suites Zoo SeaWorld. It is through such feedback that we may continually strive to improve our product and service standards. I apologize that your stay was not up to your expectations. I am glad that I had the opportunity to have a phone conversation with... More

Orland Park
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 10, 2014 via mobile

We have stayed at other Comfort Inns and Suites and were expecting a much nicer and cleaner hotel. The check-in process when we got back from Sea World at 9:30 pm was slow because there was only one person working behind the desk. When we went to park the car, there was no available spaces on the property, and had... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed August 9, 2014

We had a 6 night stay. The bad: The hotel is in need of an update. The hallway carpets are stained and buckling so you trip on it. Our room was so smelly and dusty that or sinuses were out of control requiring medication every day. Some lucky folks got clean rooms, we didn't. Room was poorly lit. Breakfast room... More

Was this review helpful? Yes
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Dear Sharon, Thank you for taking the time to submit your feedback, I am excited to inform you that the hotel will be undergoing renovations to our rooms and hallways starting this November and going through till March next year. We are very excited to see the new finished product. I hope you choose to give us another chance and... More

Tempe, Arizona
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 5, 2014

The only good part: the staff was friendly and helpful. The rest: There is far too little parking (and the spaces are too small for all the family sized cars) for a hotel of this size. We had to park on the street. The pool is also not adequate for the size of the hotel and didn't look that nice... More

Was this review helpful? Yes
Stephanie D, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Dear CLPope, Thank you for your recent stay review. I apologize that we did not live up to your expectations and that you decided to depart us earlier than originally expected. I am glad that you found my TEAM to be friendly and helpful during your visit. I appreciate your feedback and I am excited to let you know that... More

Los Angeles
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 2, 2014

I stayed at the Comfort Inn and Suites for five nights while my kids attended a local camp. The children loved the stay, because of this, I would return, but for a shorter stay. In fact, I think most of the guests stay a shorter amount of time because my room card kept de-magnetizing and I had to go to... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites Zoo / SeaWorld Area

Address: 2485 Hotel Circle Place, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Zoo / SeaWorld Area 2.5*
Number of rooms: 200
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Also Known As:
Comfort Inn & Suites Zoo / Seaworld Area Hotel San Diego
Comfort Inn And Suites Zoo / Seaworld Area
Comfort Inn Hotel Zoo
San Diego Comfort Inn Suites Zoo
Comfort Inn San Diego Zoo
Comfort Inn Suite Zoo Sea World

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