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BEST WESTERN PLUS Island Palms Hotel & Marina

3.0 of 5 2051 Shelter Island Drive, San Diego, CA 92106
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Certificate of Excellence 2014
BEST WESTERN PLUS Island Palms Hotel & Marina
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BEST WESTERN PLUS Island Palms Hotel & Marina
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1,953 reviews from our community

Traveler rating
    1,145
    606
    138
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    21
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687
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The restaurant needed work but overall saty was great! A beautiful location with rooms overlooking the bay and the marina and spacious patios to enjoy them. Staff was most accommodating and helpful to include the restaurant service people though the food did leave something to be desired particularly at breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
delaware, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Entire staff complete professionals while still being personable. Ideal location to traverse the city. Water on both sides, wonderful view of the city as well. Due to it being on Shelter Island the traffic is nominal. Booked a mini suite and was more than satisfied. You get so much more than what you would expect for the price in San... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
richmond, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was not our first stay at Island Palms. it is a great place to stay and relax at an excellent location. The warm reception at check in sets the stage for a most enjoyable stay. The views from the upper floors are wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
San Diego, California, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We recently held our wedding at the Best Western Island Palms at the end of October. While the event it's was fantastic, we did have some hiccups that I addressed to the general manager of the Hotel Bob Levine. Below is the email that was sent to the General Manager, we have yet to hear a response. As you will... More

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United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was fantastic ! I've stayed at many places over the years in San Diego and from this point on I will only be staying here. Location is near everything, but since it's on Shelter Island it's away from the city. View is great, breakfast was good - lots of food for a reasonable price. We had rooms right... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
keokuk, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

great location. one side of hotel has view of bay and the other side has view of marina. Nice places to walk and shelter island felt relaxed and safe. good places to eat nearby. Internet was not great and the room was a little cramped but the location and views made up for it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
94 reviews 94 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place has it's pluses and minuses, but overall, I have to give it 5 stars. The hotel is on a sliver of land extending from the shore that is looking of to the Coronado island from one side. The hotel consists of a few buildings put together. The last building is the most recently updated one, according to the... More

Was this review helpful? Yes 3
Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We ended our Pacific coast highway trip in San Diego and spent 2 nights at this hotel. Based on the fantastic reviews I was hoping to end on a high but this hotel wasn't as expected. We got a room on the ground floor overlooking the harbour which is a lovely setting but the room was poor. I'm not sure... More

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David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for the review and I sincerely apologize for the less than ideal experience. I understand how a poorly maintained room can vastly affect the quality of your stay. It is our duty to ensure that your room is in proper working order and thoroughly cleaned prior to your arrival and in this instance we failed you. Our GM... More

St. John's, Canada
Top Contributor
51 reviews 51 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived at 1AM on October 30th with no reservation and had a choice of Marina or Harbour view rooms. We chose the Harbour, which was great. Very quiet and we slept like logs. With jet lag, we were up early and had a wonderful walk along the harbour early and said hello to other early morning walkers. We enjoyed... More

Was this review helpful? Yes 2
Phoenix, Arizona
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

2nd time staying here and it gets better each time. Very beautiful location with lots of good choices around the area for dining and activities. Fishing pier is right in front of the hotel. 15mins to Cabrillo National Monument or Downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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