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All 270 San Diego hotels

BEST WESTERN PLUS Island Palms Hotel & Marina

3.0 of 5 Hotel   |   2051 Shelter Island Drive, San Diego, CA 92106
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Ranked #13 of 270 hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
MelPHorn Seattle, Washington
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1,775 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (449)
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English first
Seattle, Washington
Senior Contributor
35 reviews 35 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

Shelter Island marina is a beautiful place to stay, very nice area. The hotel is very nice, but I found the room to be very very small with 2 queen beds and 4 people, way too small. But...the room was very nice and clean! Loved the area it was in. The restaurant service was so so, not the best. The... More

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1 review
5 of 5 stars Reviewed yesterday NEW

This is the only hotel we have stayed in for the past 25 years when we visit San Diego, and would not consider any other hotel, the hotel itself is great, location, quiet, nice pools and hot tubs and most of all the staff. Cesar and Kyle at the front desk are the best, Cesar went out of his way... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
bristol
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 5 nights back in July at the end of our California road trip. It was our first opportunity to really stop and relax and we were not disappointed. We had a Junior suite so we could all have a bit more room and it was more like an apartment. There was room for our daughter to have... More

Was this review helpful? Yes 3
Riverside, California
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for a couple of days and we were very disappointed in the room. It was small. The bed was hard as a rock and although they had six pillows on the bed they went flat as soon as you put your head on any of them. There was not a single comfortable chair to sit... More

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Los Angeles, California
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Such a nice hotel!!!!!!!! Its in a very nice location and its right next to the ocean. The room was very clean and nice. Them breakfast in the restaurant in the lobby was so good!! Will stay here again in the future!!!!!!!!!!!

Was this review helpful? Yes 3
Burbank, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband, myself and our 22y/0 daughter came down to San Diego to spend a couple of days and see the Zoo and Harbor. We stayed at Best Western Island Palms and were very pleased with their service, décor, cleanliness and the lovely views. The hotel had a park across a small street that runs the length of Shelter Island... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Scottsdale, Arizona
Top Contributor
53 reviews 53 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have stayed here at least a dozen times in the past two years, but I am done! Over and over I have asked for a room in the older section of the property, Not the Casa Marina side. Every time, they want to "upgrade" me to ....guess where....the Casa Marina building. I resist, I insist, but the answer is... More

Was this review helpful? Yes 2
David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review and I sincerely apologize for the repeated difficulties you have experienced in trying to have your room preferences accommodated. As a loyal customer it is our duty to recognize your travel preferences and to make every effort to ensure that you routinely receive the building selection and room type you desire most. We are currently... More

Aberdeen, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Need a car, but then its america you need a car for everywhere, nice rooms, lovely location. Loads to see and do. Great breakfast and lovely dinner, plus there are a few other restaurants you can walk to Very friendly staff.

Was this review helpful? Yes 2
Mankato, Minnesota
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned a few days ago from our first trip to San Diego. We spent an entire week at the Island Palms and loved it! When we checked in, Brianna was wonderful when our room wasn't ready and upgraded us to an incredible junior suite. Whenever we talked any members of the staff, they were always extremely helpful and friendly.... More

Was this review helpful? Yes 4
chandler
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is such a great place in a great location. Room was very clean and the view overlooking the harbor was the best thing to wake up to every morning. It is a quiet location so you can enjoy it. The pool area was clean with plenty of towels supplied pool side. There are bicycles to ride (for free) but... More

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in San Diego #17 Romantic Hotel in San Diego #38 Business Hotel in San Diego
Hotel Class
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
Number of rooms
227

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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