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BEST WESTERN PLUS Island Palms Hotel & Marina

3.0 of 5 Hotel   |   2051 Shelter Island Drive, San Diego, CA 92106
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Ranked #12 of 270 Hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Pblack47 El Dorado Hills
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1,836 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Dorado Hills
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel based on the location and the free shuttle from the airport. Both were great. You can see both the marina and the bay. We had to change rooms due to a faulty air conditioner. Our new room was nicer than the first and had a view of the bay. I have to say that our original... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was impressed with this property, it certainly was not what I was expecting. We arrived at night, the check-in area was lovely and staff professional & friendly. The room was beautiful, with a nice view of the water and hills in the distance. We thought we had booked a suite (which we prefer when travelling with 2 little people)... More

Was this review helpful? Yes 3
London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in a water view suite. One of the main plus factors for this hotel is the free shuttle bus from the airport (15-20 mins) depending on traffic. Also being on Shelter Island you are on the water so ensure you get a room with a water view. We were upgraded to a suite in the original building. It's... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A beautiful stay with great accommodations and very friendly staff and the best view around. The beds were very comfortable even better than home. Spacious room and plenty to do there and surrounding area. We will certainly be back!

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Temecula
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a room with two beds facing the harbor. Everything was perfect, the beds were very comfortable, the pillows were nice, everything was spotlessly clean. Overall an excellent experience, we would stay there again. The room had a microwave, coffeemaker, refrigerator, a safe was installed in the closet. Parking charge is $10, but you can park right across the... More

Was this review helpful? Yes 4
Harwich, United Kingdom
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Used this hotel for 2 nights at the start of a US road trip with friends. Rooms were booked at the same time however a communication error resulted in the 2 rooms being at opposite ends of the hotel. Reception staff were very knowledgable and friendly. Rooms very spacious, clean and comfortable although the air conditioning units were very noisy... More

Was this review helpful? Yes 1
Chino Valley, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We took a lot of time choosing where to spend our vacation...this was the best choice! It's close to everything we wanted to do from the harbor to Sea World. Beautiful views no matter where you turn. Quiet, clean suite with "at home" feel to it. Just across the street there are picnic areas, fire pit rings, fish taco shack... More

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Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the BEST WESTERN PLUS Island Palms Hotel & Marina for 4 nights in May as part of our honeymoon. Hotel was in an excellent location. We were given an upstairs room in the recently furbished wing with views overlooking the San Diego bay. Hotel was clean and fresh, staff went above and beyond to assist us, including... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel faces harbor in front and marina in back, loved it! Our room on 2nd floor in back, faced the marina and 100's of boats and was quiet & beautiful, peaceful view. Other side faced harbor & you can see naval ships & boats passing by ( as one who lives in middle America, this was amazing to see!). However,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Reno, Nevada
Top Contributor
132 reviews 132 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are here for my high school reunion. The hotel has nice rooms, a nice pool area, friendly staff, but it's in desperate need of a better air conditioner and fans in the bathroom. This room is so hot, even with the air on high. The bathroom is so hot after a shower my make melts off before I finish.... More

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David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review and I sincerely apologize that the air conditioning in your room was not performing properly. I am glad that our maintenance staff was able to get the issue resolved prior to your departure. Thank you for bringing this to our attention. More

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Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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