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BEST WESTERN San Diego/Miramar Hotel

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9310 Kearny Mesa Rd, San Diego, CA 92126 (Formerly BEST WESTERN PLUS San Diego/Miramar Hotel)
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BEST WESTERN San Diego\/Miramar Hotel
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286 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Best Western Miramar off the 15 since it was close my daughter's house. The room was large with a king size bed and couch that made into a sleeper, clean and the service was good. The breakfast was the usual type that is provided from 6-9 am at hotels and fine for me. The rate was... More 

Helpful?
Thank moocoulter
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear moocoulter, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the service was good”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are impeccably clean & have been upgraded a lot from previous stays. Hangars that don't come off are virtually unusable for some of us disabled guests but for an older BW, the lobby, breakfast and guest room were a comfortable stay. Friendly, helpful staff, too!

Helpful?
Thank Joseph M
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Joseph M, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear the “rooms are impeccably clean & have been upgraded a lot from previous stays”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary... More 

Arizona
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall the hotel was ok. We stayed here for two nights, it had free wifi and breakfast. The reason Im giving 4 stars is because our room smelled really bad, it smell like cigarette. When I made the reservation I asked for anon smoking room but I don't know what happened we ended up with that one. Also, its a... More 

Helpful?
Thank Amnerys R
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Amnerys R, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear we are a good hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you were... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

All the staff was great...but the one who stood out was Roberta. She was very pleasant every morning and did the best to accommodate us and our soccer team. Thank you Best Western San Diego/Miramar, we will be staying with you again if in that area

Helpful?
Thank Gabriela E
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Gabriela E, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “all the staff was great”. We strive in providing our guests with excellent quality service and are touched you took notice. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar. More 

Oxnard, California
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location was very close to MCAS. The hotel appears to be in need of updating. Cracked bathroom sink, furniture was worn/old. The breakfast they offered was okay. Scrambled eggs, link sausage, dry cereals, juice, coffee, small muffins and Danish.

Helpful?
Thank Mark H
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Mark H, Thank you for investing you time in reviewing our hotel. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. As you mentioned, we do offer complimentary breakfast and are delighted you were able... More 

Highland, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Room was a non-smoking room and we were required to sign a waiver that we would not smoke in the room. Neither me nor my husband smoke and the curtains along with the air coming out of the room ac/heater unit reeked of cigarettes. The king mattress was not supportive to where neither me or my husband got a good... More 

Review collected in partnership with Best Western

Helpful?
Thank Pam C
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Pam C, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We recommend that all guests bring their concerns to our staff’s attention, immediately, so that a proper solution can be put in place. We hope that you would be so kind as to give... More 

Jekyll Island B
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very close to a main freeway in California and close to the military base, so we would have expected more traffic noise. However, we were pleasantly surprised at how quiet it was and except for the rain, which puddled outside our room door, we were very comfortable here.

Review collected in partnership with Best Western

Helpful?
Thank Lenora H
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Lenora H, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear you were “pleasantly surprised at how quiet it was”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several... More 

vancouver, Canada
1 review
1 of 5 stars Reviewed 5 weeks ago

Horrible experience. We had ants all over our beds and counters. They moved us into a different room with even more ants. My daughter refused to sleep there yet it was too late to find another hotel. Stay away unless they guarantee no ants

Review collected in partnership with Best Western

Helpful?
Thank Pascal R
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear Pascal R, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenge you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. San Diego’s unusually poor weather urged some unfortunate pests into our property. Our nationally recognized... More 

Palm Desert, California
Level Contributor
6 reviews
5 of 5 stars Reviewed December 19, 2015

We have stayed here several times while visiting San Diego. We have been also been greeted by friendly staff, spotless lobby, room in perfect appearance, breakfast is very extensive. We do not think of any other place to stay when visiting San Diego for business or pleasure. Always a pleasant experience staying here.

Helpful?
Thank TravelBearsCA
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear TravelBearsCA, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear your room is always perfect in appearance. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it... More 

Palm Desert, California
Level Contributor
6 reviews
5 of 5 stars Reviewed December 15, 2015

We are ALWAYS pleased with the overall experience at this location in San Diego. The minute you walk in everything show spotless. The rooms are exceptional and everything in order. The staff always friendly and helpful The breakfast has a great variety including waffles, eggs, sausage, and all the other breakfast items. This is our first choice when needing to... More 

Review collected in partnership with Best Western

Helpful?
Thank TravelBearsCA
General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review

Dear TravelBearsCA, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “the staff always friendly and helpful”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your... More 

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