We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Hacienda Hotel Old Town

#69 of 271 Hotels in San Diego
Certificate of Excellence
Hotel website
Hotel deals
4041 Harney Street, San Diego, CA 92110
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN PLUS Hacienda Hotel Old Town
Professional photos View all
Browse nearby
BEST WESTERN PLUS Hacienda Hotel Old Town
Write a Review

1,086 reviews from our community

Traveler rating
    446
    401
    136
    63
    40
See reviews for
385
319
43
149
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1086)
  • Mar-May only
    (288)
  • Jun-Aug only
    (287)
  • Sep-Nov only
    (252)
  • Dec-Feb only
    (259)
All months
There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
See the most recent reviews
Commerce, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This was a beautiful hotel, inside and out. the hotel offered all the amenities, in room and on the property. There were a couple things in the room which could have been a problem if we stayed longer, ie: the windows and doors dont open to allow for a breeze. The bathroom door was very heavy and difficult to open.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Altadena, California, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel well located in Old Town. Was with a group. Quality of serving staff for a group (two nights) in hotel restaurant very good. Quality of food generally good with exception of steaks which were very WELL DONE for everyone. Hotel did compensate us with a free drink ticket because of it. Very nice common areas. Pool not heated. Summer... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rocklin, United States
1 review
3 of 5 stars Reviewed 1 week ago

The location in Old Town San Diego is wonderful. The hotel has great appearance, lobby decor, and easy stroll to shops, restaurants and historical park. If you expect to see water, you won't as there are too many buildings inbetween. But you will see over the tops of the buildings to see the horizon. And you wont see this from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Henderson, United States
1 review
4 of 5 stars Reviewed 1 week ago

Read many many reviews of hotels in San Diego area. Picked this hotel from ratings from previous guests and its central location in Old Town. Loved the property, very good breakfast, very clean rooms, prompt response to a request for additional towels and coffee cups and repair to a shower head.Room was very quiet. Quality of room did warrant the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sacramento, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely rooms, beautiful grounds, excellent location, friendly staff - all adds up to a very positive experience. I'm more than happy to recommend this hotel to friends and family - or anyone else for that matter!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Birmingham, AL
Top Contributor
97 reviews 97 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

While this wasn't the best room I've ever stayed in, we had a great time. I loved staying in this location. I loved the layout of the hotel. Service was good. Love the area. This hotel is within walking distance of all the shops and restaurants in Old Town.

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is nice and has nice amenities. The location is perfect for old town San Diego. The one big thing that is a negative, you can hear people walking above the room. The shower does not have enough water pressure. Also for $15 parking the spaces are way small.

Was this review helpful? Yes
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your review. We appreciate the compliments and feedback. I am pleased you found our amenities and location perfect for your San Diego trip. We also welcome suggestions for how we can make you r next stay better. Noise is rarely an issue so I am confident we can match you with a quiet upstairs location for your... More 

rancho mirage, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome layout in the middle of old town. Staff was great and we were close to downtown and the airport. Walking distance to a lot of restaurants. They work with salt creek golf course and got a great deal. Course was fantastic.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thanks so much for highlighting our staff and grounds. The hotel was designed to match the vintage California charm of Old Town. We’re glad you enjoyed the convenience and Salt Creek, our most recommended golf course. We hope to welcome you back again soon. More 

Lisburn, United Kingdom
Top Contributor
269 reviews 269 reviews
22 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good sized room, very clean, free wifi etc ticks most boxes. The bathrooms could probably do with updating but the main negative is the paid parking. It’s a bit steep considering you are already a paying guest

Was this review helpful? Yes
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your review and choosing to stay in Old Town. We understand the importance of your comments regarding spaciousness, cleanliness and a speedy Wifi connection. We appreciate you pointing out our success in those areas. Next time you visit, call ahead before you make your reservation to explore your parking options. We always recommend booking direct with the... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel. First the grounds are unique and stunning added bonus the location being very close to old town (one block away) is a blast. The furnishings of the rooms them selves could use a little up dating but other wise every single inch of this hotel I would rate 5 star. The rooms even have a... More 

Was this review helpful? Yes
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for sharing your experience and photos. Your margarita looks delicious! I am pleased to read you enjoyed the location, room amenities and our restaurant The Old Town Tequila Factory. Also, sincere appreciation for mentioning the cleanliness. Our housekeeping team does a great job and will be acknowledged. We hope your travels will bring you again to Old Town,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

444 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (256)
Viewed
Room/suite (40)
Viewed
Hotel & grounds (86)
Viewed
View from room (25)
Viewed
Dining (5)
Viewed
Pool/beach area (7)
Viewed
Bathroom (14)
Viewed
Business center/function rooms (1)
Viewed
Other (78)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (167)
Viewed
Amenities (5)
Viewed
Deluxe Room with Two Double Beds (21)
Viewed
Pool (15)
Viewed
Restaurants and Bars (37)
Viewed
Standard King Room (18)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay