We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Hacienda Hotel Old Town

#68 of 272 Hotels in San Diego
Certificate of Excellence
Hotel website
Hotel deals
4041 Harney Street, San Diego, CA 92110
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Hacienda Hotel Old Town
Professional photos View all
Browse nearby
BEST WESTERN PLUS Hacienda Hotel Old Town
Add Photo Write a Review

1,115 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    462
    408
    140
    64
    41
See reviews for
395
329
45
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1115)
  • Mar-May only
    (288)
  • Jun-Aug only
    (316)
  • Sep-Nov only
    (252)
  • Dec-Feb only
    (259)
All months
las vegas, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel goes far more than the extra mile. From the caring staff to the look of the hotel, it goes without saying that this hotel is in the tops when it comes to being away from home. The restaurant is exceptional. The bartender to the waitress are fantastic. The sales staff is undeniably the best staff I have ever... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
DC area
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed yesterday NEW

In general, front desk at most hotels are the heartbeat and pulse of a hotel. However this hotel it is the complete opposite. I hate to agree with other reviewers here but right from the start the front desk staff (Amber )was extremely standoffish and defensive when I simply asked why my preconditions of rates would not be honored. it... More 

Was this review helpful? Yes 1
Provo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is located right above Old Town, making it really nice to walk to. The hotel is well maintained and has some really beautiful views. One thing I didn't care for was paying an extra 15$ a day for parking, when they had parking for non-hotel guests at 10$. If I am paying to stay in your hotel I... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 4 days ago NEW

This was by far one of the the best hotels I've been to, rooms were clean and roomy. The sofa sleeps two more, my son loved having his own big bed. Everything you need is a short walking distance. Great location and scenery. Between the free drinks and free breakfast buffet at the hotel restaurant is was an excellent trip!

Was this review helpful? Yes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is spread across three blocks with many connected buildings and LOTS of stairs (but also lots of elevators). The facility has the feel of an older Spanish hacienda, with balconies, high ceilings, fountains and flowers. Yet the hotel is only about 10 years old. They have a nice breakfast buffet and evening menu, though with all the great... More 

Was this review helpful? Yes
Vegas
Level Contributor
143 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked a room with two queen beds. Our room was facing Old Town and the sea. This hotel is in the heart of Old Town San Diego, which means we were literally steps from food, drinks, shopping, and sight seeing. There is an airport shuttle at this hotel, but we parked, which was $15/night. This hotel has a restaurant,... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything was good. Excellent location. In the middle of Old Town. The hotel is spread out over several buildings and levels which add to the charm. Room was clean beds comfy. Best price I was able to find with a hotel with a high review score. 99 bucks on booking.com.. coffee in the lobby in the AM and 2 welcome... More 

Was this review helpful? Yes
Roseville, United States
1 review
4 of 5 stars Reviewed 1 week ago

First, the good: Hotel is conveniently located, the exteriors of the buildings in an attractive Mexican adobe style and the grounds of the hotel are beautiful. Front desk staff and other staff members were very helpful. Now, the negatives: theBreakfast food was poor, especially the eggs. The shampoo and conditioner in our room were of poor quality and when I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 3 nights. Husband had a conference at the U of San Diego. It's 5-10 minute trip from the hotel to the university on surface streets, which made it nice. The hotel is very clean, nice sized rooms. The pool was a little small for the # of guests, but the kids still loved it. Paying for parking... More 

Was this review helpful? Yes
Wilsonville, Oregon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a few nights, loved it. So quiet, close to Old Town, great view. Very entertaining watching the places take off from the airport. Nice staff. Room service is Mexican food, great to order after a long day of traveling.

Was this review helpful? Yes 1
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your recent stay and for writing such a positive review! Glad to hear you enjoyed the plane-watching and some delicious room service from Old Tequila Factory! We look forward to seeing you again the next time you visit sunny San Diego! More 

Questions? Get answers from hotel staff and past guests. Ask a question

458 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (270)
Viewed
Pool/beach area (8)
Viewed
View from room (27)
Viewed
Room/suite (42)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (86)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Other (85)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (167)
Viewed
Amenities (5)
Viewed
Deluxe Room with Two Double Beds (21)
Viewed
Pool (15)
Viewed
Restaurants and Bars (37)
Viewed
Standard King Room (18)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay