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All 268 San Diego hotels

BEST WESTERN PLUS Hacienda Hotel Old Town

3.0 of 5 Hotel   |   4041 Harney Street, San Diego, CA 92110 (Old Town)
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77%
Ranked #73 of 268 hotels in San Diego
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Thomas K Naas, Co. Kildare
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779 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Naas, Co. Kildare
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really enjoyed the location of this Hotel - just a short walk to lovely old world streets and nice shopping. Staff at reception were very kind and helpful. The location of rooms - spread out and a three levels and the higher up -the better the view! Very well appointed bedroom which ticked all the boxes. The restaurant a number... More

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San Diego, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a business trip. I was tired and hungry and just wanted to get to my room and was hoping it was a descent room but I was so pleasantly surprised that I want to return to the Hacienda just to experience it again. I loved my room, it was so clean, smell great, enjoyed the restaurant, the layout... More

Review collected in partnership with Best Western

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Fort Lauderdale, Florida
Top Contributor
65 reviews 65 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently atended a family reunion in San Diego and rented 3 rooms at this hotel. We had stayed there previously and enjoyed the location and view. The hotel filled our needs and were very attentive. Noteworthy was the customer service by Emily and the front desk staff. We had cribs placed in two rooms for our granddaughters. The rooms... More

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Family and I stayed 2 nights and had a great time. Staff was friendly and helpful, grounds were immaculate and well looked after. Our room, albeit on the small side (for my preference), was comfy and clean, was in the "800" building, somewhat separate from the rest of the complex. That was fine as my sons and I enjoyed wandering... More

Was this review helpful? Yes 1
San Martin, California
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I felt like I was at a resort, but our room was very disappointing:( it was next to garbage pick up! Every morning I was awoke to loud garbage truck! 4:39,5:30 7::00 we stayed 3 nights? Our room very dated and small:( walked to see if other rooms were nicer, they were! So u might get a nicer one? Was... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Nice to get off work and feel like you are at a resort. Wife came down during a weekend I stayed for work and she fell in love with the Hacienda. She ended up calling a friend from close by in San Diego and the two of them stayed on the property all day. They did not want to leave.

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San Bernardino, California
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful hotel - great breakfasts on site - asked for quiet room, was given room away from main hotel up steep hill - no pool access no play area for children. We are in our 70's and this was quite hard on us. They should notify people of location prior to booking - we booked 6 weeks in advance.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I like this hotel because while most hotels are all the same (hallways, same kinds of service, rooms, etc), this hotel is on the side of a hill and has a plaza with all rooms opening to fresh air. As long as you don't get a room on the far side (away from the beach), you'll most likely be happy.... More

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San Antonio, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good service, staff provided good information about the area. Nice and quiet despite being next to Old Town bars & restaurants, all within walking distance. Train station nearby to go about exploring other areas. Close to San Diego airport with shuttle to and from hotel. Clean and well maintained, will definitively return. Hotel manager (Dean) took care of a billing... More

Was this review helpful? Yes 1
Ashland, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel provided good service, was attractive, had an unusual layout on a hill, and had a convenient location. Staff was friendly and helpful. Pretty quiet. The pool is small. Parking is a bit pricey at $14 a day. Restaurant is pretty good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for this 5-star satisfaction rating! I am pleased you found the hotel attractive and the staff helpful! More

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Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego > Old Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#74 Romantic Hotel in San Diego
Hotel Class
Number of rooms
198

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