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BEST WESTERN PLUS Hacienda Hotel Old Town

#75 of 279 Hotels in San Diego
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4041 Harney Street, San Diego, CA 92110
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1,345 Reviews from our TripAdvisor Community

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Centerville, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

A true taste of the "Old Southwest" in great comfort. Each room has it's own outside entrance. As you leave your room, you walk out onto a beautiful, open courtyard with a water fountain and palm trees in the center. At the front desk reception area, there is a comfortable seating area in front of a large fireplace that is... More 

Review collected in partnership with Best Western

Helpful?
Thank Lamar H
San Luis Obispo, California
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a decent night stay here, but not great. Overall the rooms are fairly clean, but everything is old. The bedspreads are dated, fixtures are old and the toilet/tub are in a faded pink color from years gone by. I've attached numerous photos to review. The place needs a remodel. Our room was also extremely noisy. There isn't much... More 

Helpful?
Thank CaliforniaGirl040
NEWBURY PARK, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was a fast and fun stay. With the family visiting the Zoo and Old Town. This hotel was amazing. Standing on the hillside , overlooking San Diego to the water. In walking distance of Old Town, Whaley House and tones of restaurants. So beautiful and I plan on going back as soon as possible. Enjoy

Review collected in partnership with Best Western

Helpful?
Thank Dyanna C
Quispamsis, Canada
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the second time have stayed here, both times for a few nights. The location cannot be better its very close to all the attractions, bars and restaurants in the Old Town but it is far enough away to be quiet. The tiered and terraced construction makes it a very interesting layout and it provides many putdoor nooks to... More 

Helpful?
Thank Bdh1948
Mesa, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Near everything in Old Town. Super people and service. Comfortable bed and an extremely clean room. Parking and the long walk to breakfast are not perfect situations, but really, not that big of a deal. The location, people and room make this a solid 5.

Helpful?
Thank Frances O
Cerritos, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A beautiful facility, with a well-cared garden all over the place; and a stunning view of the city. The location at Old Town is a plus. Guests can walk to restaurants and shops and even the historic park. A lot of walking though to go from lobby to bedrooms to Tequila Factory Restaurant to meeting rooms. Sometimes very confusing which... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Cecil M
Blaine Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved it except for their limited guest breakfast policy. Very questionable. If you book on a certain website you have to pay for your breakfast while other guests receive a breakfast voucher. We have never heard of that before and it was disappointing.

Review collected in partnership with Best Western

Helpful?
1 Thank Michelle F
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It is in the center of Old Town. I love it's Spanish style with fountains, tiles, and general decor. There are rooms you can only get to by climbing some stairs. But the front desk staff always asks before giving you those rooms. Some rooms offer great views of Point Loma. The inside of the rooms are a little dated,... More 

Helpful?
1 Thank polly c
Sacramento, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Reservation made online for Feb 24, hotel entered it as Jan 24 then charged no-show fee to credit card. Called to get charges reversed but had trouble getting resort fee refunded. This took several call to resolve and then the refund was slow.

Review collected in partnership with Best Western

Helpful?
1 Thank Tom M
Sheridan, Wyoming
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel built on the hill side overlooking Old Town with views of the harbor, airport and MCRD. Walk out the front door or side gate and you are in Old Town. The hotel is built in a Spanish hacienda style and consists of several buildings on different levels giving it a resort feel. The hotel exterior... More 

Helpful?
1 Thank pritter
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