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All 270 San Diego hotels

BEST WESTERN PLUS Hacienda Hotel Old Town

3.0 of 5 Hotel   |   4041 Harney Street, San Diego, CA 92110 (Old Town)
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76%
Ranked #75 of 270 hotels in San Diego
Certificate of Excellence 2013
A recent review
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692 people have reviewed this hotel

Traveler rating
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    34
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232
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Our Daughter attends San Diego State and we have stayed at this hotel several times. It is a great location in Old Town. You can walk to dinner and enjoy all the shops old town has to offer. You can drive or trolley to city or beach as well. Hotel staff very friendly and helpful.

Review collected in partnership with Best Western

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California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Best location right in Old Town. Room had coffee maker, microwave and fridge. Good Value for the money. Our room unfortunately had a terrible musty, moldy odor. The windows did not open so we were unable to try and "air" the place out. But if we did not have that issue it would have been a perfect stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is advertised as having an Airport Shuttle. What they don't tell you is that it shuts down at 10PM at night and doesn't start again until 7AM in the morning. If you arrive late at night and/or have to leave early in the morning you're going to have to catch a cab.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Fullerton, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I make a point of staying at this hotel whenever we are in the San Diego area. We have always found the staff to be always friendly and helpful. The Hacienda appearance of the hotel adds to the ambiance of the Old Town area. We do recommend this hotel to our friends as a pleasant place to... More

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Kingman, AZ, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This is a beautiful old hotel very near Old Town San Diego. However, the layout is so spread out and although I did have a nice workout climbing stairs to get around, or using two different elevators to get to the restaurant, it was a real maze trying to get around this facility. The parking was also a nightmare! We... More

Review collected in partnership with Best Western

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San Diego, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stay at this location any time I visit Old Town San Diego. The location is central to any activities in Old Town. It's all just a few steps away from the hotel. The staff is very pleasant (except for a guy named Dan) and we've rarely had an issue or problem that wasn't happily fixed right away. We will... More

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Sacramento, California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My first impression, of this hotel, was very good. Upon arriving at San Diego Airport, I called the hotel and requested the free airport shuttle. It arrived just a few minutes later than anticipated, but the driver did apologize and explained that he had experienced traffic. Driver was very courteous and helpful. Arrived at the hotel 9:30 a.m. and was... More

Was this review helpful? Yes 1
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for taking the time to give us your feedback. It helps us to know what the guest experiences and what amenities are important to them. We appreciate you pointing out our rooms, grounds and service as highlights of your stay. I am also pleased with the service of our shuttle driver and front desk person. That being said,... More

Haslett
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent three nights here for business. Never needed a car. Everything within a few feet from great food to shopping and seeing historical sites. The hotel was great as well, pool, restaurant bar and wonderful patio areas to just hang out and enjoy he nice weather. It would have been great for families too. I 'll definitely stay here again.

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Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for staying at the Best Western PLUS Hacienda Hotel Old Town for your recent business trip! Let me know if you ever need any assistance. More

Hopkins, Minnesota
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You really can't beat this location in Old Town. It's easy to walk to restaurants and also a very quick/cheap cab ride from downtown. We were lucky to have a room that was close to the front desk, but the grounds are HUGE and depending on your mobility it might be a problem. We're glad we found the shortcut to... More

Was this review helpful? Yes 1
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your review. We are glad you enjoyed not only our hotel and location, but also the new restaurant on-site: The Tequila Factory. We look forward to welcoming you back! More

Victoria, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the BW Plus Hacienda Hotel - Old Time the weekend of April 4th, 5th and 6th. The location is perfect! Close to Old Town (walking distance) and close to I-5 Definitely a lot of stairs, but once you figure out the signage and where the elevators are .....wasn't a problem. The views are beautiful and the plants... More

Was this review helpful? Yes 3
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your review and feedback. We appreciate your willingness to visit again despite the confusion with our shuttle service. Before your next stay, please contact me through the hotel so that I can make sure your reservation is managed in a personalized manner by our leadership team. Thank you again for choosing the Best Western PLUS Hacienda Hotel... More

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Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Best Western Hacienda Hotel Old Town
Address: 4041 Harney Street, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Reservation Options:
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