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BEST WESTERN PLUS Hacienda Hotel Old Town

#70 of 269 Hotels in San Diego
Certificate of Excellence
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4041 Harney Street, San Diego, CA 92110
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BEST WESTERN PLUS Hacienda Hotel Old Town
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,032 reviews from our community

Traveler rating
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    125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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Rochester, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Employees always choose to stay at this hotel when going to San Diego for business. Staff is helpful, stay is comfortable, and this hotels makes everything wonderful in Sunny San Diego. Will stay again

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed yesterday NEW

I can't say enough about our recent stay at the Best Western Plus Hacienda Hotel, Old Town San Diego which is located just 1-1/2 blocks from the center of Old Town! They provide complimentary pick-up from the Amtrak Train Station, complimentary drop-off at the airport, and complimentary transportation to local points of interest. We received complimentary drink coupons for the... More 

Review collected in partnership with Best Western

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Calgary, Canada
Top Contributor
157 reviews 157 reviews
65 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Located in Old Town, San Diego, this family style hotel is just minutes from SeaWorld, the Zoo, Balboa Park, Downtown, Coronado Beach & the International Airport. Bedrooms are roomy with twin beds, a sofa bed, fridge & microwave. Clean. WiFi is free & there is paid parking on site. Breakfast at the hotel's restaurant is included. Nice outdoor pool &... More 

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Denver, Colorado, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The surroundings were pleasant but the physical layout of the hotel was challenging and annoying. A labyrinth of elevators and passageways to reach our room. Also, the lack of advance warning of the $7-a-night 'facilities fee' was a rude shock and not in the spirit or character of Best Western as we know it.

Review collected in partnership with Best Western

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Durango
Top Contributor
59 reviews 59 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Paid $15 a day for a secure hotel parking spot. The last night of our week stay we loaded our bikes on a locked bike rack. The lock had been cut with heavy duty bolt cutters, so our Thule rack with a lock around the bike, didn't help prevent a theft. We are still waiting for a call from management... More 

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Launceston, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

Handy location to access Old Town and Bus/Train interchange. Make sure the rate that you booked at is the same rate that is charged, upon check-in a dearer rate was quoted, which was quickly corrected when questioned and explained as a IT issue. Overall, was generally happy with the hotel, only issue is when there are rooms above you, it... More 

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Alliston
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is beautiful. Very large, and at first intimating, as numerous buildings and elevators. It didn't take me long to find my way around, both guests and staff were very helpful. ZAC the shuttle driver, suggested attractions and restaurants, also gave us his hours for the time we would be here, and told us to contact him if he could... More 

Review collected in partnership with Best Western

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Toronto, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is beautifully located on the hillside of Old Town. Half a block to the touristy action on San Diego Blvd and less than five minutes to the pedestrian zone and marketplace. My 12-year old daughter loved the location. I agree with other reviewers that the $10/day parking fee is unnecessary: plenty of free off-site parking during the week.... More 

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London, Ontario, Canada
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Hacienda hotel is very conveniently located for exploring San Diego and the surrounding region. It provides free transportation to the airport and is about four blocks from the major Old Town transit hub. From there you can explore the region with local buses and the trolley to downtown, the beaches, and major attractions both in San Diego and the... More 

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Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for the excellent description of the Best Western PLUS Hacienda Hotel Old Town. We designed the hotel to match the old world Spanish charm of the area. I am pleased you enjoyed our fountains, gardens and courtyards. We sincerely appreciate your recommendation to visitors of Old Town. More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 1 week ago

Best hotel i have ever stayed in, beautiful and luxurious surroundings and great up keep, reminds me of visiting Mexico, very nice, lots of mexican shops and restaurants but it fits perfectly to the theme, i will definitely be coming back.

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Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for sharing your experience with all our TripAdvisor fans. Your comment “best hotel I have ever stayed in” is a huge complement to our team and I will be sharing it with them. It makes our day to hear when guests are having a fantastic time here. We hope your travels bring you back again soon. More 

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