We stayed at the Best Western Hacienda Old Town for four nights. It's so centerally located, right in the middle of Old Town. Close to all the restaurants and shops. Our room was like a mini suite. A sitting area and then the sleeping area is divided by a low wall and a pole. There's also a small table, 2... More

In March I reserved a suite for myself, my husband and our 4 year old granddaughter. When I made the reservation they asked if it was business/pleasure and the age of the child travelling. We love the Old Town area and the looks of the hotel from the street. We checked in to our room and were put on the... More

It is very nice to find a high quality hotel at an affordable price. We arrived at Best Western Hacienda after a week of staying at expensive hotels where we had many problems that had left me sleep deprived. "William" at the front desk was very kind, friendly and helpful at helping us find some rooms where I could finally... More

We wanted to take in the whole experience, but did not want to worry about parking. We therefore choose to stay at the Best Western Hacienda, and are so glad we did. We thought that Old Town would be the best setting for us to enjoy Cinco de Mayo. It was, incredible variety of festivities. Although Old Town was busy,... More

We stayed for five nights and enjoyed the location - this is our second time at the hotel - I had requested a room with a view and received it - the parking is tight so we kept checking on our car when we would return to the hotel to make sure no one had hit it - the hotel... More

The room was clean and the staff was friendly. The way the rooms were set up made it easy to get turned around and lost. Because we got the managers special are breakfast was not included. I feel that happen because it was a full restaurant and not a buffet. I have stayed at other Best Western and that has... More

Nice little hotel in the old Town area of San Diego. The hotel is very pretty and has a great old town feel. The rooms were clean and tidy. our room had a nice view of the ocean in the distance but I don't think many of the rooms do. Parking was the biggest draw back as the few parking... More

This was my 6th stay at this particular hotel in 4 years. I choose it for its convenience. It is located amid Old Town San Diego; has great rooms; nice ambiance; short walk to historic sites, restaurants, my favorite crystal shop, & trolly; and very nice views. The staff was so much nicer and willing to accommodate our needs than... More

We stayed there one night prior to leaving on a cruise. The hotel offers a complimentary shuttle to/from the airport AND also to the cruise port. Both are about 10 minutes away. The hotel is lovely and perfectly situated in Old Town. There's lots of stairs and levels to this hacienda designed hotel, but there are strategically placed elevators for... More