The staff was very helpful when we booked several rooms for my daughter's wedding across the street at El Cortez (great venue, highly recommended). The only operational elevator was very slow. It was quicker to take the stairs to the third floor. Parking was $16/day in a very cramped lot that was accessible only by elevator. We had a suite... More

This hotel is basically the borderline average of services, the breakfast is nice, but overall, the the price is too high for a stay here. The location could be better, and the wifi was kind of poor. If you are looking for a fun time in San Diego, I say you go someplace else. More

Complimentary airport shuttle Complimentary shuttle to the pier Continental breakfast included Safe deposit box in room 24hr free wifi or Internet access in the lobby PCs On site laundry or option of dry cleaning. Gym facilities closeby for $5. Travelled with husband and used all the facilities. We're not a 5-star couple and look for value for money and got... More

A colleague and I had two rooms for two nights each. The positives first: the staff was great and eager to help. The negatives: everything else, sadly. The wi-fi was on and off (mostly off), only one elevator was working and the wait times were 5+ minutes, the parking garage had very narrow stalls; the room was not refurbished in... More

Room was great with very comfortable bed. One elevator was out of order making each trip to and from room painfully slow. Carpark was tight fit to navigate small vehicle. More

We were there for a week and could not have asked for a better place. To start the girls at the front desk were so nice and helpful in finding restaurants and giving tips on where to visit. They have a shuttle that will take you practically any place and then pick you up later in the day with very... More

This hotel was recommended to us and we in turn would like to recommend it to others. We had a very pleasant stay here. I had asked for a quiet room with kingsize bed and that is exactly what we got. We had a corner suite on the 3rd floor with no balcony but it was an extremely generous sized... More

As vacationers we could not have asked for a better location. Everything downtown was accessible. (Between the available hotel shuttle and public transportation - we had a great holiday and could get wherever we needed to go). The front desk staff was phenominal - they treated us like royal guests, were so personable, and nothing was too much for them... More

My wife and I decided to combine a week long vacation with the graduation of my nephew from the Marine Corp basic training at MCRD in San Diego. The hotel was located in the perfect location. The hotel not only provided a free shuttle to MCRD, but also the San Diego Zoo, which we took advantage of the day before... More