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Holiday Inn Express San Diego Downtown

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1430 Seventh Avenue, San Diego, CA 92101
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Holiday Inn Express San Diego Downtown
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Holiday Inn Express San Diego Downtown
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494 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco area, CA
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Decent comfortable bed, clean all around, decent breakfast for FREE, a little dated in many ways though. We stayed here to go to baseball games at Petco Park. We were upgraded to a very large suite type room. Very much appreciated! The room was quite comfortable and completely adequate, however the bathroom was a bit on the small side for... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Myself and two colleagues spent 11 nights here. Whilst the rooms and facilities have seen better days the staff were outstanding. Thanks to Jayson and the other folks who served us drinks through happy hour and provided a friendly face and welcoming smile all through our visit.

Was this review helpful? Yes
HIEXPDowntown, Assistant Front Desk Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Bazzaroo42, Thank you for taking the time to respond with a Trip Advisor survey about your recent stay at the Holiday Inn Express Downtown San Diego. We are so glad you enjoyed our quaint, historic hotel--we certainly value your loyalty and patronage as a valued Trip Advisor member too! We are happy to hear how Jayson and other staff... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I selected this hotel based on its great location and fair price, and got so much more. The whole place was incredibly clean, especially our room with its enormous balcony. The staff at the hotel were all amazing, and went out of their way to assist us. Our flight home was not until late at night, so... More 

Was this review helpful? Yes 3
HIEXPDowntown, Assistant Front Desk Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear mdw527, Thank you for taking the time to respond to TripAdvisor’s survey about your recent stay at the Holiday Inn Express Downtown San Diego. We are so glad you enjoyed our quaint, historic hotel. We are happy to hear how well you were treated by our staff. My Management Team and I will continue to work hard and strive... More 

Sheffield, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a disappointment; this was the last stop at the end of a fabulous holiday and we had stayed at some great hotels, this is not one of them. The building itself is shabby - it has obviously been in need of a face lift for a long time. Given that I had booked it some six months earlier I... More 

Was this review helpful? Yes
HIEXPDowntown, Assistant Front Desk Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Kevin, Thank you so much for your recent visit to the Holiday Inn Express San Diego - Downtown! On behalf of the Management team, I'd like to thoroughly apologize for the lack of staff surliness and the shuttle not being one time. Your complete satisfaction, comfort and enjoyment is our primary objective. We apologize again that you did not... More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel and staff were great. They even had free happy hour for their guests. Great location to near by attractions. The only big fault was their underground parking . It was the worst!!!. We dreaded having to go in and out of it. Very tight and low. Not recommended for full size cars, vans , trucks or suv's.. Unless you... More 

Was this review helpful? Yes 1
HIEXPDowntown, Assistant Front Desk Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Sandra, Thank you for taking the time to respond to Tripadvisor’s survey about your recent stay at the Holiday Inn Express Downtown San Diego. We are so glad you enjoyed our quaint, historic hotel. My Management Team will work hard to resolve the concerns mentioned for future travelers’ satisfaction. Our Complimentary Happy Hour is Sun-Thurs 5:00 - 6:30 p.m.... More 

melbourne
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Exceptionally friendly and helpful staff, lots of variety in the breakfast buffet, comfortable/clean but dated room, excellent amenities in bathroom, A/C worked well but a bit noisy. Only issue is complexity of parking in onsite garage in that hotel is surrounded by one way streets, up/down ramps and exit locations are not very well marked, one elevator leads you to... More 

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New Ulm, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was a great experience.. The location was great. We walked everywhere we wanted to go.. THE HAPPY HOUR was one of the best.... The staff during happy hour was AMAZING!! one of the best happy hours I have been to @ a hotel.. thank you...

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Rachel S., Thank you so much for taking the time to write a Trip Advisor review on your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us while visiting the beautiful San Diego area. We look forward to hopefully being able to host you again in the future... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is in an extreme need of a renovation! The furniture is old and looks like a motel 6. It's still stuck in the 90s. It needs help. It has great potential! The management company should really invest in this hotel- or at least some. The hotel knows of its problems and they compensate with great service. The staff... More 

Was this review helpful? Yes 1
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Edgar S., Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. On behalf of the Management, I’d like to thoroughly apologize for the inconvenience you encountered with your room—specifically, the condition of... More 

Denpasar
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stopped here for a few nights before a cruise to Hawaii. Given that in our own country we don't tip unless we experience something special, the staff here weren't obviously looking for one. The hotel is right across the road from the pier and for those would didn't want to trolley their bags, the hotel offered a shuttle. We... More 

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear beenandseen_10, Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. Keep an eye out for our huge hotel transformation as we renovate and upgrade the property to make it “simply gorgeous”! Thank... More 

Surfers Paradise, Australia
Level Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 24, 2015

This hotel is in Downtown area. The streets around are quite hilly so walk down and catch a taxi back if you are not up to the walk back. The hotel is very clean with good beds, they have a laundry down stairs near where breakfast is served. Breakfast had a good selection with cereal, juice, hot food, pancakes coffee... More 

Was this review helpful? Yes 1
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Beth2407, Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. Keep an eye out for our huge hotel transformation as we renovate and upgrade the property to make it “simply gorgeous”! Thank... More 

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