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Holiday Inn Express San Diego Downtown

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1430 Seventh Avenue, San Diego, CA 92101
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Holiday Inn Express San Diego Downtown
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Holiday Inn Express San Diego Downtown
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487 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Ulm, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel was a great experience.. The location was great. We walked everywhere we wanted to go.. THE HAPPY HOUR was one of the best.... The staff during happy hour was AMAZING!! one of the best happy hours I have been to @ a hotel.. thank you...

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Rachel S., Thank you so much for taking the time to write a Trip Advisor review on your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us while visiting the beautiful San Diego area. We look forward to hopefully being able to host you again in the future... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel is in an extreme need of a renovation! The furniture is old and looks like a motel 6. It's still stuck in the 90s. It needs help. It has great potential! The management company should really invest in this hotel- or at least some. The hotel knows of its problems and they compensate with great service. The staff... More 

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Edgar S., Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. On behalf of the Management, I’d like to thoroughly apologize for the inconvenience you encountered with your room—specifically, the condition of... More 

Denpasar
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here for a few nights before a cruise to Hawaii. Given that in our own country we don't tip unless we experience something special, the staff here weren't obviously looking for one. The hotel is right across the road from the pier and for those would didn't want to trolley their bags, the hotel offered a shuttle. We... More 

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear beenandseen_10, Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. Keep an eye out for our huge hotel transformation as we renovate and upgrade the property to make it “simply gorgeous”! Thank... More 

Surfers Paradise, Australia
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in Downtown area. The streets around are quite hilly so walk down and catch a taxi back if you are not up to the walk back. The hotel is very clean with good beds, they have a laundry down stairs near where breakfast is served. Breakfast had a good selection with cereal, juice, hot food, pancakes coffee... More 

Was this review helpful? Yes 1
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Beth2407, Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. Keep an eye out for our huge hotel transformation as we renovate and upgrade the property to make it “simply gorgeous”! Thank... More 

El Paso, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

We were very pleased with our stay. There was some remodeling going on, but this was not a bother. Staff was friendly and location was convienient. We would definitely stay at this hotel again. We will also

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Vanessa D., Thank you so much for taking the time to write a Trip Advisor review about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us. Keep an eye out for our huge hotel transformation as we renovate and upgrade the property to make it “simply gorgeous”!... More 

National City, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location...close to everything downtown, the zoo and Balboa Park. Free shuttle to and from the airport and local pick-up and drop-off. Happy hour is a bonus. The staff really make this hotel so enjoyable to stay in...always friendly and courteous.

Was this review helpful? Yes 1
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear 93blazer, Thank you so much for taking the time to respond to IHG’s survey about your recent stay at the Holiday Inn Express San Diego Downtown. We are so glad you enjoyed your time with us and value your loyalty as an IHG Rewards Club Member too! Your complete satisfaction, comfort and enjoyment during your stay is our primary... More 

Kingsville, Texas, United States
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at Holiday Inn Express Downtown was very helpful and friendly. They gave me the good impression that they have the best interest of their customers. The rooms were great. I really liked the complimentary breakfast served downstairs. There was plenty of good food. How this hotel also stand out is the shuttle service to and from the airport,... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in need of some major updating. The parking garage is extremely compact. Not even sure how trucks and larger SUV's manage to get in there. Elevator is slow and noisy. Got off the elevator to walk a long hall to our room which was reminiscent of a dingy college dorm, complete with stained carpets and all, disgusting. Room... More 

Was this review helpful? Yes
HIEXPDowntown, Front Office Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Beach-bound444, Thank you so much for taking the time to write a TripAdvisor review on your recent stay at the Holiday Inn Express San Diego Downtown. We appreciate your feedback highlighting not only the bad but also the good points of your stay. We are glad to hear you enjoyed our continental breakfast and we certainly value your kind... More 

Olathe, Kansas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wanted to like this hotel, I really did. We were on the first floor of the hotel, and there was a very busy street outside of our window, and you could hear every truck, car, or anything that drove past. I guess there was a school close by, because several mornings you could school buses or children outside. You... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear Kwin47, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the breakfast selection is well to your liking and found our shuttle service convenient. However,... More 

Auckland, New Zealand
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed for a night. The staff were very friendly and helpful, and the location was ok just a 10 minute walk to the gaslamp district (although there is not much immediately surrounding the hotel). The hotel is very dated and the soundproofing is poor - we could easily hear our neighbors talking. However the hotel was clean and the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego Downtown, responded to this review

Dear olive235, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are glad to hear you found our hotel clean and enjoyed the breakfast. We truly appreciate your kind words regarding our staff. It is unfortunate your stay was negatively impacted by the noise challenges you experienced. We take... More 

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