We were not familiar with Bay Club, but chanced the booking, since there was a four night for the price of three, promo. Knew we wanted to be in this area. Wow, what a surprise, a gem of a property.
The staff is topnotch, from check-in, Amanda, to Ishmael (nicknamed ISH) at the included breakfast buffet.
Housekeeping was among the...
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The breakfast is included and has a good selection. Not just your box of cereal and banana! Rooms have enough space and the refrigerator is a bonus. No complaints and plenty of thanks.
The only downside is do not check out early as there is a additional fee so reserve the bare minimum and then hope you can extend your...
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I am amazed at the reviews for this hotel. We stayed here this spring for 6 nights. The price was good, staff was very friendly and helpful, and the location is great.
Now for the bad. We thought the hotel was old and had a funny smell throughout. The pillows were so thick that we all woke up with sore...
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Thank you for taking the time to share about your recent stay at our hotel. We are glad to hear that you found the price and location of our hotel good and our staff to be very friendly and helpful. We do strive for five-star service and are glad to hear that it showed. We are sorry to hear, though,...
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I spent 3 nights with my daughter at the bay club last fall. The staff is very helpful and friendly, the service at the restaurant as well as at the hotel is very good. A good variety of food for Breakfast. We had Dinner at the restaurant once and enjoyed it a lot.The room is quite big, we had marina...
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Thank you for taking the time to leave a review of our hotel. We are so glad to hear that you and your daughter enjoyed your visit with us last fall. It is fantastic to hear that our five-star service was evident for you and that you found our staff friendly and helpful, your room large and comforable and the...
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The location is perfect. I hate to brag about it too much because I don't want it to become overcrowded.
Thank you for your review. We are so glad to hear that you find our location perfect and our rooms reasonably priced. We look forward to seeing you on your next visit to America's Finest City! Warmly, Aaron Willard
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The Bay Club hotel is situated on Shelter Island next to a Marina. The view was so nice, and it's proximity to a beach and charming walkway was quite pleasant. The room we stayed at was spacious and smartly appointed. The staff were personable and the food was good. Given it's location, the cost of the stay was very inexpensive....
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We appreciate your taking the time to leave a five-star review of our hotel. It is great to hear that you found the view and location to be nice and that you were able to take advantage of the small wading beach across the street from the hotel. We are also glad to hear that you found the room spacious...
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Was here on business last week. We stay here as its a great rate for a hotel on the water. The location on Shelter Island is ery convenient for all the tourist sites but in a quiet area. Lots of great restaurants nearby.
Breakfast was plentiful in the morning for free. Just tip. The hotel could use an updated decor...
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Reviewed December 2, 2009
We appreciate you taking time to leave feedback about your recent stay at our hotel. It is great to hear that you enjoyed "another great stay" with us. We are also glad that you found our location to be convenient and quiet and your room to be a good size and clean. We apologize that you were not able to...
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Soft linens, great showers and water pressure, beautiful views, great food, happy hour, breakfast buffet. Staff is very service oriented and kind. Very clean.
Thank you so much for your five-star review! We strive to not only meet but exceed our guests expectations and are so happy to hear that it showed. It is very satisfying and fulfilling to be appreciated for our hard work and dedication to guest service. We truly look forward to welcoming you back on your next visit to America's...
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We needed a place to stay near the airport and chose Bay Club Hotel because of its proximity and complimentary shuttle service. We were not disappointed - everything was excellent! The service was exceptional and the staff were extremely friendly and helpful. Highly recommended.
We appreciate your taking the time to leave such a lovely five-star review of our hotel! We are glad to hear that you chose our hotel due to our proximity to the airport and complimentary shuttle service; however, we are absolutely thrilled that you found our service exceptional and our staff extremely friendly and helpful. We aim to exceed our...
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Yes, the decor is a bit outdated and the wifi does not work very well. But, if you can deal with that, this is a great hotel.
Pros:
-GREAT service. Clearly, this hotel invests in service training and gives service the highest priority. Every single interaction with the employees were positive (from everyone at the front desk to the restaurant...
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