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Hard Rock Hotel San Diego

#48 of 269 Hotels in San Diego
Certificate of Excellence
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207 5th Avenue, San Diego, CA 92101
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Hard Rock Hotel San Diego
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Hard Rock Hotel San Diego
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2,741 reviews from our community

Traveler rating
    1,528
    737
    263
    112
    101
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Beach
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I love to get away for the weekend without our son from time to time. We usually visit Palm Springs, but to celebrate my birthday, we chose the Hard Rock Hotel San Diego. Wow! We made the right decision. From the welcoming staff, to the fair prices, to the unreal accommodations, we couldn't have been happier. The... More 

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Calgary, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed two nights at the Hard Rock. The room was very clean and modern. Very happy with the accommodations. The second night, however, there was a large, loud party on a nearby balcony and we were up all night. Service in 207 was HORRIBLE!!! The waitress spilled a glass of red wine on my leather jacket. She brought a... More 

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Southern California
Top Contributor
62 reviews 62 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose the Hard Rock for it's location and it worked out great. We parked in the garage next door for $15/night, we walked everywhere and were never tired of walking since the hotel is close to everything. We started with 1 room on the 12th floor with a balcony facing the pool. I was nervous. We had to get... More 

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Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

CnJ-July9, we appreciate your feedback about your recent stay and we are sorry that you did not have an excellent time overall. In regards to noise issues, please do not hesitate to notify us so we can have security address the issue as quickly as possible. More 

Portland Oregon
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Work training is never the "fun" reason to travel. However, my training occurred in San Diego and was held at the Hard Rock Hotel. And that made it significantly better. The hotel is conveniently located at the entrance to the Gaslamp Quarter. The facilities are in great shape, with little wear and tear noticed. I asked for, and was given... More 

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Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

Hi PMLJohn, we enjoyed reading about your great training conference! It sounds like you enjoyed every detail of your stay from our central location across from the San Diego Convention Center and amazing views to our attentive team and fun environment. We cannot wait to share your fantastic experience with our team and we hope you stay with us during... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Only issue was Jack Hammering at 8 AM Saturday morning, which didn't go well after closing down the Bar at 2 AM. Used a pillow to snug out the sounds, which worked well. Wish there has been in room coffee, but the complimentary coffee Mary Jane's was good. Great food there as well.

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Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for taking the time to share your review with us and we really appreciate your feedback. We are sorry about the noise issue you experienced as it was unfortunately out of our control. However, we are glad you enjoyed the rest of your stay and that you loved Maryjane's! More 

Plano, Texas
Contributor
20 reviews 20 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first stay at a Hard Rock Hotel. The staff was excellent and I truly enjoyed the room, it was comfortable and felt hip. What a nice surprise to enter the room to music I enjoy to listen to. I am looking forward to my next Hard Rock Hotel stay soon!

Was this review helpful? Yes
Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

What an amazing review, joendaltx05! We love to hear that your first Hard Rock experience was perfect and that you are already looking forward to staying with us again. We are glad you enjoyed our musical details like having your favorite genre of music play as you enter your room. We hope you visit us again soon! More 

New Jersey
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

At the last conference we attended in San Diego, we had a great time at the Westin. We elected to stay at the Hard Rock because the San Diego Convention Center is literally across the street. Unfortunately, the Hard Rock was a big disappointment... below are the Pros and Cons: Pros: It is located across the street from the convention... More 

Was this review helpful? Yes 2
Fort Payne, Alabama
Top Contributor
64 reviews 64 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived and were told that our room was ready. Then, no it wasn't. So, we leave our luggage to get lunch. Head to concierge to get recommendations and no one was there. We were told to call a number to get concierge and no one answered. Valet recommended a place to eat. After eating, had to get back in... More 

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Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

dlep, we appreciate you taking the time to share your experience with us and we are sorry that you did not have an excellent stay. To improve future visits, can you please contact us at customerservice(at)hardrockhotelsd(dot)com so we can learn more about your trip? More 

Fairfield, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Love this hotel!! Nick at check-in was AWESOME!!! Very friendly & very helpful. I was there for my Niece's SPRITES Event. Room was great! Loved the classic rock playing when I got into my room! Great views! Loved the rain shower. Loved the little embroidered guitars on the pillowcases. Enjoyed eating at Mary Jane's twice. The whole experience ROCKED!!!!

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Mission Viejo
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was super clean. Ambiance was great. Only one tiny problem...the country music station on my TV didn't work and I was really looking forward to it! Someone came up immediately when I called but he said he couldn't fix it. Other than that the staff was very friendly and helpful. Hotel is a great location for walking around gaslamp.

Was this review helpful? Yes
Casey S, Manager at Hard Rock Hotel San Diego, responded to this review

Hi babynursejen, thank you for visiting us and we are glad you had a fun time! We would love to look into the music issue you experienced. Can you please email us at customerservice(at)hardrockhotelsd(dot)com to tell us which room you stayed in? More 

Hotel Review Summarization

What travelers say

  • Convention center(33)
  • Gaslamp district(23)
  • Room service(21)
  • Great time(16)
  • Mary Jane(11)
  • Petco Park(10)
  • Gas lamp(9)
  • Very friendly(9)
  • King suite(5)
  • Really nice(4)
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Amenities (66)
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King Hard Rock Suite (45)
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King Studio (41)
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Multi Platinum Rock Star Suite (95)
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Pool (39)
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The Hotel (47)

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Other (11)
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