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Porto Vista Hotel

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1835 Columbia Street, San Diego, CA 92101
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Porto Vista Hotel
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Porto Vista Hotel
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1,258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I were here the other weekend while he was presenting at a conference. We got in prior to check in and the front desk let us check in early. We did the Groupon deal and got a bottle of wine. The room was nice (we were on the 5th floor 532- in think). There was a little... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello Jenn, First of all, thank you for choosing us for your recent stay. We are so sorry to hear that your peace was disrupted by a party who partied a little too long. We appreciate you bringing your feedback forward and we are looking into addressing this issue. We hope that you will come and stay with us again!... More 

San Diego, California
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is a great hotel with exquisite service. I have stayed here on many vacations to San Diego and little Italy. It all started with a great introduction and check in process with a lovely lady by the name of Sherri . She made sure to check us in at a fast pace. She also gave us some directions to... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello Joey! Thank you for staying with us recently! We are thrilled to hear that you enjoyed the experience and that you were able to connect with our wonderful staff. We hope to have you stay with us again soon! Best, Jenny Customer Service More 

Fairfax, Virginia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We have stayed several times at the Porto Vista, and every experience has been great. It is really conveniently located, in Little Italy, just a short walk to Balboa Park and the Gaslamp District. Free shuttles from the airport and to the cruise port are a bonus. The staff is really helpful and friendly - and we got a bottle... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello Anne, Thank you so much for your recent stay with us! We are thrilled to hear that you enjoyed it! We hope to see you again soon and we hope you enjoyed your cruise! Best, Jenny Customer Service More 

TUCSON
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location next to little Italy and one block to India street. Many places to eat and all good. Also close to midway and all trips. Rooms clean but outside grounds need to be cleaned up. Staff helpful.

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello Barbara, Thank you so much for staying with us! We are pleased to hear that your stay met your expectations and we look forward to having you again in the future! Best, Jenny Customer Service More 

Myplace
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a wonderful experience! Great room, large and well appointed. Great big bathroom with tub!! Stayed on 5th floor and slept very soundly. But the best is the hotel staff. Rob at the front desk stayed on the phone with me and guided me in (coming from Los Angeles), he then suggested the 5th floor which really was a joy.... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello there! We are thrilled to hear about your recent stay with us, thank you so much for spending your visit at our establishment. We are so happy to hear that you had a great experience with our staff and we are looking forward to having you stay with us again in the future! Best, Jenny Customer Service More 

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Some pointers 1. Customer Service is important - the front desk at this hotel is horribly managed and clearly there are no standards. I was literally told to call back every 30 minutes to check if my room was ready. Wouldn't you think they could have given me a call when my room was ready? I even suggested that and... More 

Was this review helpful? Yes 2
Alt S, Manager at Porto Vista Hotel, responded to this review

Hi Sara, We are so sorry to hear about your recent negative experience at our establishment. It's difficult for us to hear that you didn't enjoy your stay, but we appreciate your honesty and it allows us to work on being a better hotel. We want to sincerely thank you for your feedback and want you to know that we... More 

Bountiful, Utah
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 4 day stay at Porto Vista was very enjoyable. Our room was clean and comfortable and the staff welcoming, gracious and helpful. We enjoyed our balcony which allowed us a partial view of the harbor and Little Italy. Even though planes pass by very closely and frequently when landing we could hardly hear the noise as long as we... More 

Was this review helpful? Yes 1
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello Diane, Thank you for your recent stay with us! We are happy to hear that you enjoyed your stay and were able to enjoy breakfast with us as well as see all the beautiful sights in San Diego! We hope to see you again real soon! Best, Jenny Customer Service More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Porto Vista for a total of 4 days. The staff was very nice and pleasant, even upgraded one of our rooms so the other members of our families could be next to us. The main elevator is slow but most people do not realize there is another elevator on the 1st floor. The valet staff was... More 

Was this review helpful? Yes 1
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello! We wanted to take the time to thank you for your recent stay with us! We are thrilled to hear that you enjoyed your stay and were able to eat in our restaurant as well. We look forward to having you stay with us again! Best, Jenny Customer Service More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Geez what can I say ... This was our 1st trip to San Diego to take our kids to the zoo and I booked this place thinking it be nice and worth it and sad to say it wasn't. The food : / man oh man was terrible ---- FREE BREAKFAST you have 2 options one waffles or two eggs... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hello there, We are really sorry to hear that your recent stay did not meet your expectations. I just did want to clarify that our breakfast is actually 5 options and not just two: a parfait, eggs any way with potatoes, bacon and toast, egg white omelette, waffles and a sticky bun. We are sorry if there was any confusion... More 

North Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you don't get a room with a balcony you'll feel like the people who gave this place a stinky review. We were in room 406 and we really liked it. Comfy bed, renovated bathroom and ocean views. We used a travel Zoo coupon and it came with a bottle of wine from Sky winery and it was excellent! The... More 

Was this review helpful? Yes
Alt S, Manager at Porto Vista Hotel, responded to this review

Hi there! We are so happy to hear that you found your stay comfortable. We greatly appreciate your feedback, we take all of your feedback very seriously, and we hope that you'll stay with us again! Best, Jenny Customer Service More 

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