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Holiday Inn Express Hotel & Suites San Diego Otay Mesa

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2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
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Holiday Inn Express Hotel & Suites San Diego Otay Mesa
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82 Reviews from our TripAdvisor Community

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Hershey, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed January 8, 2016

Very nice and helpful staff. Great location for crossing the border...take a $5 Uber ride. No real bars/restaurants nearby though (except for the small mall and Landing Strip)...need to drive 10-15 minutes north or to the beach.

Helpful?
Thank Brian S
Birmingham, UK
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 6, 2015

This is sited off the beaten track in an industrial estate and was difficult even with a GPS. the lack of road signs didn't help either. HI Ex are usually of good quality and this place was no exception. A reasonable breakfast.

Helpful?
Thank AVFCBirmingham_UK
Nathan D, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear guest, I am sorry that it was difficult for you to locate us initially, but we are glad you were able to find us and have a comfortable stay after all. I also appreciate your pleasant feedback on our breakfast selections. We will be sure to maintain the same level of quality for your next stay with us. Best... More 

Albuquerque, New Mexico
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 1, 2015

I did a layover 3 days at the holiday inn. When we arived the clerk told me there were no rooms, and I had no reservation. I had to show them my reservation numember, then there was a room. The parking is very tight. The room they gave me had a broken bed in it, and when I told them... More 

Helpful?
Thank ohiograndma
Nathan D, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for taking the time to leave a review of your most recent stay with us. I am extremely disappointed to hear that everything was not entirely satisfactory for you. We take great pride in the cleanliness and condition of not only our rooms but the public spaces in our hotel as well so it bothers... More 

Nevada
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 1, 2015 via mobile

We stayed here after visiting Seaworld. If your looking to save money and don't mind staying a bit out of town it's a nice place to stay. About 15-20 minutes from Seaworld. Clean, staff is friendly, free wifi, free breakfast, in room safe. A/C works good. The hot water could have been a little hotter, you won't need any cold... More 

Helpful?
Thank TravelersWife
Robert C, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. I am delighted to hear you enjoyed your stay with us so much and that our staff was friendly and accommodating. We hope to see you again soon. More 

Southern Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2015

This was a nice hotel. Offered a full breakfast. The location is about 30 minutes from San Diego Beaches, but it's close to the border, and worth the drive for the savings. The rooms were noisy. Room doors are heavy and slam to lock....disturbing to hear doors slamming all hours of the night. Staff were friendly and helpful. Arrived at... More 

Helpful?
Thank markeeda
Robert C, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the nice review of our hotel from your recent stay with us. We're glad to hear that you enjoyed yourself and our staff while here. I am sorry about the noise issue; we strive to make every guest feel comfortable while staying with us and hope to see you again soon. More 

North Las Vegas, Nevada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 6, 2015

We've stayed here before and it was excellent. This time we were very disappointed. We stay here because it's cheaper than other locations and a newer hotel in the San Diego area. We stayed three nights. We were trying to get two rooms together, which we managed to do except for the third night, when our other room was already... More 

Helpful?
Thank Lillian37
Robert C, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for the review of our hotel. I am extremely disappointed to hear of your recent stay with us. I agree with you that the condition of our breakfast room and housekeeping service was not up to our normal standard as this is very atypical of our level of service. I am also disappointed to hear... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 31, 2015 via mobile

At the last minute, I had decided to stay at this Holiday Inn Express, because I was too late time-wise to purchase car insurance to cross the Otay Mesa border into Mexico. The room clean; comfortable; and maintained reasonably well. The minuses were a slow draining bathroom sink and a microwave that kept making loud horrible crackling noise when operated.... More 

Helpful?
1 Thank A M H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear A M H, Thank you for taking the time to post a review of our hotel. It is really nice to know that you noticed the cleanliness of the room. On the other hand, I’m very disappointed to hear about your unsatisfactory experience with on of our stay. Please be assured that we do not tolerate this kind of... More 

Grand Rapids, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2015

I stayed at the hotel with a coworker. He'd been here many times before. The location is convenient for walking back across the border after business in Tijuana. My room was good. The breakfast met my expectations. My coworker did mention to me that his room did not have hot water for showering. Although, I didn't have any issues.

Helpful?
1 Thank MC Wanderlust
Robert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for the great 4 star review. We're so happy to hear you appreciated your stay with us and were able to enjoy our amenities. We look forward to seeing you again soon. More 

West Covina, California, United States
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 29, 2015

The hotel was nice and clean with comfortable rooms. Had a good feeling staying here and the rooms come with fridge, microwave and coffee makers. Bed was comfortable and we enjoyed our stay here. Breakfast is in line with most other chains and plentiful. The hotel advertised a hot tub as an amenity which did not exist. Keep it in... More 

Helpful?
Thank Koln101
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. We're excited to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa. We hope to see you again soon. More 

Minneapolis, Minnesota
Level Contributor
781 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
4 of 5 stars Reviewed March 29, 2015

I needed a cheap place to stay in Southern California and found this place on Priceline for $68 with all taxes and fees. It is right on the border and in an industrial park, so not really a tourist stop, but it was very nice, clean, free wi-fi and hot breakfast in the morning. If I did business with one... More 

Helpful?
1 Thank TryppAdams
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. We're excited to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa. We hope to see you again soon. More 

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