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All 270 San Diego hotels

Holiday Inn Express Hotel & Suites San Diego Otay Mesa

2.5 of 5 Hotel   |   2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
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Ranked #154 of 270 hotels in San Diego
Certificate of Excellence 2013
A recent review
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56 people have reviewed this hotel

Traveler rating
    17
    27
    9
    2
    1
See reviews for
14
6
6
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Warsaw, Poland
1 review
3 of 5 stars Reviewed 4 weeks ago

stayed there for 4 nights during my business trip to Tijuana/Mex. Hotel is located directly at the border. a good and solid choice for business travelers, breakfast is ok, some fast food restaurants are in close proximity, however better restaurants or shopping malls are just a short taxi ride away.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Alex E, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More

Vancouver, Washington
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2014

Stayed here over New Year's break for a week. The staff is very friendly and try to accommodate but there is a disconnect throughout. The breakfast buffet never seemed to be at 100%. Always out of several things; usually the main items like eggs or pancakes. The rooms were not cleaned to satisfaction; bathroom items not replenished and strong chemical... More

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Greg W, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate with the difficulties you faced during your stay with us that prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. I hope to exceed your expectations next time you come to... More

2 reviews
3 of 5 stars Reviewed December 31, 2013 via mobile

We read the reviews and were concerned. However we have stayed at HIEX in past and it was fine. This property is the closest to family we were visiting. Staying at a higher priced property would have meant dealing with too much traffic. The staff is friendly enough! Our room appears to not have been vacuumed in at least a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Msajg, Thank you so much for your recent comments. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. I have taken note of your comments regarding housekeeping, kindly be assured that the feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More

Howell, Michigan
Top Contributor
50 reviews 50 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 3, 2013

A good hotel near the Tijuana border crossing. Very inconvenient to acceptable dining options (at least 20 minutes away from everything), but definitely your best choice within 5 minutes of the border. Tucked back in an industrial park (be sure to bring your GPS). Comfortable rooms, quiet and clean

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Rio de Janeiro, RJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2013

Good hotel, nice service but extremely far away from everything. One street away from the Mexican border. I wouldn't advise anyone to stay here if they plan on site seeing, You waste more time driving to the places then actually enjoying your trip. But on the other hand, extremely nice service. Great breakfast.

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Temecula, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

Had a week long baseball tournament for my son in the SD area and was given a great rate from Diane due to bringing other families along and being an IHG member. Staff was very friendly. Although the hotel is located in an industrial area, it was quiet, and clean. The breakfast was more than sufficient and well maintained by... More

Was this review helpful? Yes 1
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Darin, thank you for your great review! I am glad you enjoyed your stay here at the Holiday Inn Express Otay Mesa. I will be sure to pass along your great comments to the rest of the staff. It is guest like you that remind us why we do what we do. If your son is in a baseball tournament... More

Senior Contributor
30 reviews 30 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 2, 2013

Hotel a bitt dirty at least the guest room seem that way. Location may be ideal for business not south to do around the area. The staff was extremely friendly and helpful. Outdoor pool was a nice touch provide fun for the kids. Location is close to the boarder if you plan to go. Also very close to imperial beach

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Elkco2009, Thank you for your business and your review. Also, thank you for pointing out the convenience of our location to business travelers and I am pleased that you found our staff to be friendly and helpful. I am truly sorry to hear that your stay didn't live up to your expectations. I sincerely apologize for the dissatisfaction you... More

Phoenix, Arizona
Contributor
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 7, 2013 via mobile

We booked 4 nights. I had read on the reviews that the place was far out but I didn't realize how far. We experienced a few issues during our stay: dirty back entry (nasty carpet , dirty walls by the elevator) and with the room. The ottoman footstool had a bloodstain on it. When I called down to the front... More

Was this review helpful? Yes 3
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate with the difficulties you faced during your stay with us that prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. I hope to exceed your expectations next time you come to... More

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 10, 2013

This is a very nice hotel with large rooms and comfortable beds....BUT you are right next to the border. As in you can spit and hit the border! The area is very industrial with not a lot of restaurants. There is an area about 6 miles north that has tons of restaurants and shops. The breakfast was plentiful but the... More

Was this review helpful? Yes
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you for your review. The location of our property is perfect for anyone doing business down in the Otay Mesa area or anyone looking to head into Tijuana. We do, however, get a great deal of guests that will decide to take a 20 minute drive south of downtown to stay at our location since we can offer a... More

Salinas, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 1, 2013

You know you are in a hotel where management is not in tune with the conditions of the facility when a) you find that the equipment in the fitness center is old and functioning poorly and the remote for the TV doesn't work and b) you have a problem with the toilet flushing in your bathroom and upon further investigation... More

Was this review helpful? Yes
Greg W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you for your review. WOW I can't believe we missed the mark so badly. I would like the opportunity to discuss the concerns you have regarding your previous stay. You can contact me at gmhixom@t4shotels.com. I look forward to hearing from you and I hope that the next time you are in San Diego, you will give our location... More

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Additional Information about Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Also Known As:
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
Holiday Inn San Diego
San Diego Holiday Inn
Address: 2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #154 of 270 hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Diego Otay Mesa 2.5*
Official Description (provided by the hotel):
Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more   less 
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