We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Hotel website
Hotel deals
2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites San Diego Otay Mesa
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites San Diego Otay Mesa
Write a Review

71 reviews from our community

Traveler rating
    19
    35
    13
    2
    2
See reviews for
18
9
7
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (18)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (13)
All months
West Covina, California, United States
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice and clean with comfortable rooms. Had a good feeling staying here and the rooms come with fridge, microwave and coffee makers. Bed was comfortable and we enjoyed our stay here. Breakfast is in line with most other chains and plentiful. The hotel advertised a hot tub as an amenity which did not exist. Keep it in... More 

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. We're excited to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa. We hope to see you again soon. More 

Minneapolis, Minnesota
Top Contributor
580 reviews 580 reviews
51 hotel reviews
303 helpful votes 303 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed a cheap place to stay in Southern California and found this place on Priceline for $68 with all taxes and fees. It is right on the border and in an industrial park, so not really a tourist stop, but it was very nice, clean, free wi-fi and hot breakfast in the morning. If I did business with one... More 

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. We're excited to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa. We hope to see you again soon. More 

Whittier
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel fills up fast during the week. I was lucky and only needed 1 night. This is a great hotel if you don't want to stay in Mexico but stay close to the border. The property is hidden away from the main street in a commercial area keeping it nice and quite. There is nothing good to eat around... More 

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest Thank you for the fantastic review of our hotel. We're excited to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa. Our team is very pleased to hear that the customer service you received in our hotel was awesome. We strive to make each of our guests stay's excellent. Hope... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 23, 2015

This hotel was suitable for a family of four. We loved our room and having the breakfast included was a plus for us!!! It is a drive from all the attractions but it was quiet and we always felt safe here. It is right next to the border so we made sure we did not miss our exit. A few... More 

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for the fantastic review of our hotel. We're extremely pleased to hear you enjoyed your stay with us at the Holiday Inn Express & Suites Otay Mesa and that you felt safe while staying with us. Thank you for notifying us about the lack of towels in your room. We are always working to improve... More 

Naperville, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here one night as it was close to my morning meeting. Room was fine, desk staff were helpful, location isn't ideal as it is in the middle of an industrial park next to the border. Other than fast food, not many dining options. Breakfast was fine. Instead of the typical waffle iron, they had a machine that made pancakes... More 

Was this review helpful? Yes 1
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We are glad to hear that you enjoyed your stay with us. We can understand your concern with the location of the hotel but thankfully the area is constantly being developed. We hope to see you back again soon! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

My family and I recently drove from the bay area CA to San Diego (8 hr drive), for a friend's wedding. We booked the Holiday Inn express Otay mesa on hotels.com strictly for the reviews. I have to say that I believe everyone rates this hotel so highly strictly for the courteous staff!! The clerks we're super friendly and helpful,... More 

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for such a great review. I am pleased to hear that you enjoyed your stay with us and that the staff gave such great service. We hope to see you again in the near future. More 

Valencia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 4, 2014

Number one the front desk staff Andrea and Raul were not only fake they were un-helpful and rude. Breakfast hours were posted at 6am and everything was out. There were cinnamon buns that were d wrapped in plastic wrap from the night before sitting in the breakfast counters. I brought this to Rauls attention and all he said was "BREAKFAST... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Lisa H, Thank you for taking the time to share your comments with us about your recent stay. It is regrettable that this visit was below par on several aspects. I have sent you a private message in order to obtain more information about your stay. Sincerely, Pam G Case Manager IHGCare More 

Sasebo, Japan
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is nice with a pleasent guest staff. The hotel shop was reasonably priced and had a great selection of food and drinks. The rooms were nice with a tiny tiny tv. The only bad thing about this hotel is that you are in the middle of a business park. Basically in the middle of no where on the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Pake R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regrading our location. We hope you give us a chance in the future to show you how great our hotel... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Since I wrote my review- the fam I was visiting stayed there. They had GREAT BREAKFASTS! Clean room and towels... So I think this property really does respond to reviews! I would stay again if I had the need!

Was this review helpful? Yes 1
Joseph W, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you so much for the Great review. I a sure we do listen to our guest feedback and act accordingly. We look forward to your next stay here at the Holiday Inn Express Otay Mesa.\ Joseph Wright Assistant General Manager More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

This was a business trip to Tijuana and Otey Mesa is very close to the boarded. The hotel was nice and clean, service was good. It was hard to find during the night because it is in the back of an industrial park. Could use a bigger sign for people getting off the highway. Still it's a great place to... More 

Was this review helpful? Yes
Joseph W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you very much for the great review, we are always happy when our guest have a great stay. Joseph Wright Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Pool/beach area (1)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (4)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question