We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 271 San Diego hotels

Holiday Inn Express Hotel & Suites San Diego Otay Mesa

2.5 of 5 Hotel   |   2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites San Diego Otay Mesa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Holiday Inn Express Hotel & Suites San Diego Otay Mesa to your Saves list
75%
Ranked #162 of 271 Hotels in San Diego
A recent review
4 of 5 stars reviewed 2 weeks ago
Carl S
Write a Review

64 reviews from our community

Traveler rating
    18
    30
    12
    2
    2
See reviews for
16
8
6
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (15)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (11)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I recently drove from the bay area CA to San Diego (8 hr drive), for a friend's wedding. We booked the Holiday Inn express Otay mesa on hotels.com strictly for the reviews. I have to say that I believe everyone rates this hotel so highly strictly for the courteous staff!! The clerks we're super friendly and helpful,... More

Was this review helpful? Yes
Robert C, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Valued Guest, Thank you for such a great review. I am pleased to hear that you enjoyed your stay with us and that the staff gave such great service. We hope to see you again in the near future. More

Valencia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 4, 2014

Number one the front desk staff Andrea and Raul were not only fake they were un-helpful and rude. Breakfast hours were posted at 6am and everything was out. There were cinnamon buns that were d wrapped in plastic wrap from the night before sitting in the breakfast counters. I brought this to Rauls attention and all he said was "BREAKFAST... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Lisa H, Thank you for taking the time to share your comments with us about your recent stay. It is regrettable that this visit was below par on several aspects. I have sent you a private message in order to obtain more information about your stay. Sincerely, Pam G Case Manager IHGCare More

Sasebo, Japan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is nice with a pleasent guest staff. The hotel shop was reasonably priced and had a great selection of food and drinks. The rooms were nice with a tiny tiny tv. The only bad thing about this hotel is that you are in the middle of a business park. Basically in the middle of no where on the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Pake R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regrading our location. We hope you give us a chance in the future to show you how great our hotel... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

Since I wrote my review- the fam I was visiting stayed there. They had GREAT BREAKFASTS! Clean room and towels... So I think this property really does respond to reviews! I would stay again if I had the need!

Was this review helpful? Yes 1
Joseph W, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you so much for the Great review. I a sure we do listen to our guest feedback and act accordingly. We look forward to your next stay here at the Holiday Inn Express Otay Mesa.\ Joseph Wright Assistant General Manager More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

This was a business trip to Tijuana and Otey Mesa is very close to the boarded. The hotel was nice and clean, service was good. It was hard to find during the night because it is in the back of an industrial park. Could use a bigger sign for people getting off the highway. Still it's a great place to... More

Was this review helpful? Yes
Joseph W, General Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you very much for the great review, we are always happy when our guest have a great stay. Joseph Wright Assistant General Manager More

Palo Alto, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

Even until yesterday, a week after we check-in this HolidayInn Express, with my wife, we were very happy we ran into problem with original booking Hotel: Travelodge and having this particular HolidayInn replaced as last min solution. So, it made our trip in San Diego started with smile at 2nd day morning. Breakfast are wonderful, they have the best staff,... More

Was this review helpful? Yes
Joseph W, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Hello, We are so excited that you enjoyed your stay here at the Holiday Inn Express Otay Mesa. We strive to give the best customer service possible. We look forward to your next visit. More

Fremont, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2014

I visited this hotel during the 4th of July long weekend with my family. The hotel held up to its Holiday Inn standards in cleanliness and comfort of beds. The staff was friendly, the room was of a decent size. The reason I booked this hotel was its price and relative proximity to Imperial Beach. I was ok with the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Tamal C, Thank you for sharing your experience online. While we are pleased that the room size, bed quality, and cleanliness of the hotel were all to your liking, it is regrettable that certain aspects of your stay prevented you from fully enjoying your visit. Please accept our sincerest apologies for the shortcomings you have experienced, in particular the... More

Warsaw, Poland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

stayed there for 4 nights during my business trip to Tijuana/Mex. Hotel is located directly at the border. a good and solid choice for business travelers, breakfast is ok, some fast food restaurants are in close proximity, however better restaurants or shopping malls are just a short taxi ride away.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Alex E, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More

Vancouver, Washington
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 13, 2014

Stayed here over New Year's break for a week. The staff is very friendly and try to accommodate but there is a disconnect throughout. The breakfast buffet never seemed to be at 100%. Always out of several things; usually the main items like eggs or pancakes. The rooms were not cleaned to satisfaction; bathroom items not replenished and strong chemical... More

Was this review helpful? Yes 1
Greg W, Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate with the difficulties you faced during your stay with us that prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. I hope to exceed your expectations next time you come to... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2013 via mobile

We read the reviews and were concerned. However we have stayed at HIEX in past and it was fine. This property is the closest to family we were visiting. Staying at a higher priced property would have meant dealing with too much traffic. The staff is friendly enough! Our room appears to not have been vacuumed in at least a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Diego Otay Mesa, responded to this review

Dear Msajg, Thank you so much for your recent comments. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. I have taken note of your comments regarding housekeeping, kindly be assured that the feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites San Diego Otay Mesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites San Diego Otay Mesa

Address: 2296 Niels Bohr Court, Otay Mesa, San Diego, CA 92154
Phone Number:
Location: United States > California > San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Diego Otay Mesa 2.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, IHG, Priceline, TripOnline SA, BookIt.com, AAA Travel Services, Despegar.com, Agoda, Hotels.com and Tingo so you can book your Holiday Inn Express Hotel & Suites San Diego Otay Mesa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
Holiday Inn San Diego
San Diego Holiday Inn

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay