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Andaz San Diego

#63 of 278 Hotels in San Diego
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600 F Street, Gaslamp Quarter, San Diego, CA 92101
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Andaz San Diego
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1,168 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz San Diego
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Los Angeles, California
1 review
2 of 5 stars Reviewed August 19, 2014

My experience was not even close to what I was expecting. Maybe with a little training on customer service, your staff could be on par with other quality hotels. However, I will admit your hotel is conveniently placed. The location, and only the location, made my stay at your hotel somewhat pleasant.

Review collected in partnership with Andaz

Helpful?
Thank Brad M
AndazSD, Guest Services at Andaz San Diego, responded to this review

Dear Brad M, Thank you for taking the time to write your review. While we are glad you enjoyed the location, we are very concerned about your impression of our service. Please contact us directly as we would like to know the details of your most recent visit to our property and hopefully correct this negative experience. All our best,... More 

Milan, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

the hotel is great and has a unique rooftop bar/pool you can enjoy every time of your day. The hotel is clean and the room are nice, probably standard rooms could result too small for 2 people. The wine bar has a good selection of worldwide wines and the staff was really nice. Location is amazing as you are just... More 

Review collected in partnership with Andaz

Helpful?
Thank Alis2409
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

Very expensive for quality of rooms and service. Staff need to work on their people skills. Room was terribly small and hotel was so loud. Needed to call security as guests were playing extremele loud.

Review collected in partnership with Andaz

Helpful?
Thank Maria B
AndazSD, Guest Services at Andaz San Diego, responded to this review

Dear G4501XHmariab, We are sorry to hear we fell below your expectations during your most recent visit. Please feel free to contact us directly as we would be interested in finding out more details about your experience so that we may address the areas where we fell short. All our best, Andaz Guest Services More 

Los Angeles
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

I ended up at this Hotel because I had to be in San Diego for a conference and every other Hotel I tried was booked. But I feel I struck gold. This is a small boutique Hotel that has great service at a reasonable price. You feel like the staff will go out of their way to help. The Hotel... More 

Helpful?
Thank PTWGETTY
Vancouver, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 10, 2014

I took my wife away with our 3 month old for her birthday. Flying into Palm Springs for a few nights and then we decided to come spend some time in San Diego and chose this hotel because of the photos etc online. We valeted the car. Checkin went well... We were not offered a drink though. We checked into... More 

Helpful?
1 Thank Jake787
AndazSD, Andaz Guest Services at Andaz San Diego, responded to this review

Dear Jake787, Thank you for sharing your experience and we are glad that you enjoyed the check-in process and your room. Please accept our sincere apologies that the service, particularly the Valet, was not at its usual level. We pride ourselves on the care and attention we give to guests and I am sorry that this was not the case... More 

Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 10, 2014

Wonderful stay. Location was great. Right in the middle of entertainment district. Rooftop food and drinks were fantastic. Drinks a little pricey but had great happy hour specials. Service of the rooftop was great. All the bartenders and waitstaff were excellent and gave great tips on surrounding restaurants, bars, shopping, etc.

Review collected in partnership with Andaz

Helpful?
1 Thank slp_dsm
Preston, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 8, 2014

The hotel was easy to find and plenty of public parking lots around, but weird amounts of time available. We started with ten hours for $10, but that meant it ran out just after midnight, so I went back at 10:30 and could only get nine hours - and for $12!. That's a niggle which may get worse. You can... More 

Helpful?
Thank Missdebj
San Jose, California, United States
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

Andaz seems to be a new concept for Hyatt. Everything is modern and trendy. Our floor had recently been renovated and it had the feel of new. While it could have used a couple of towel hooks/bars and a stronger WiFi, everything else in the the room was first class. The bed was very comfortable, one of the best on... More 

Helpful?
Thank MC994
AndazSD, Andaz Guest Services at Andaz San Diego, responded to this review

Dear MC994, Thank you so much for the kind words! We are so happy to hear that you enjoyed your stay and were able to explore the fantastic Gaslamp area while you were here. We hope to welcome you back to the Andaz San Diego in the near future. All our best, Andaz Guest Services More 

istanbul
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed August 7, 2014

We stayed 2 nights in Andaz. The hotel is a trendy and hip boutique hotel with a very good location. You are 2 minutes away from Gaslamp district, where all the action was going on. The front desk and the valet service was nice and friendly. Valet service is so expensive (50 usd) Instead, park your car at the closest... More 

Helpful?
Thank dunyao
Uppsala, Sweden
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

We visited San Diego 4 days and stayed at Andaz 3 nights. The hotel was fresch and clean. Staff very serviceminded, it was a "relaxed" atmosphere even thought the hotel was high standard - we liked that a lot!! The bar at the top was nice - try that. Our kids testet the pool and this was also great! The... More 

Helpful?
Thank Åsa B
AndazSD, Andaz Guest Services at Andaz San Diego, responded to this review

Dear Åsa B, Thank you very much for taking the time to share your experience with us! You’ve got it right; at Andaz we like to keep things relaxed and uncomplicated while still providing top notch service to our guests. Please come back to see us soon and enjoy all that Andaz has to offer. All our best, Andaz Guest... More 

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