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All 268 San Diego hotels

Urban Boutique Hotel

3.0 of 5 Hotel   |   1654 Columbia Street, San Diego, CA 92101 (Formerly Hotel Contessa) (Downtown)
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Urban Boutique Hotel
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69%
Ranked #163 of 268 hotels in San Diego
A recent review
3 of 5 stars reviewed 2 weeks ago
Grant C Reno
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28 people have reviewed this hotel

Traveler rating
    6
    12
    5
    4
    1
See reviews for
4
12
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Lugano, Switzerland
2 reviews
2 of 5 stars Reviewed yesterday NEW

We spent 4 nights in this hotel and we were so disappointed! Ok, the location is good: it is located in little Italy, very closed to the metro station. Our room was not that big and noisy but quite nice and clean! The staff is really unfriendly (do not even say hello) and even rude! Moreover, the staff is unhelpful...... More

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Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Unfriendly, unhelpful staff. The rooms are tiny. Cosmetic damage is noticeable throughout the hotel. No parking. (Well there is if you want to park 3 blocks away). The only plus is the location, which is in the heart of downtown san diego and in close proximately to the airport.

Was this review helpful? Yes 2
Toronto, Canada
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I was sleeping in my bed and was awoken by a male worker entering my room. call the front desk and they were apologetic but I didnt feel safe with my belongings anymore.\ Being a Male and the fact that they had a room safe I didnt switch hotels If I were a woman or had a family I would... More

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frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Hello again. I want to apologize again for your issue during your stay. The maintenance man had a list a vacant rooms from earlier in the day and did not realize the room was occupied. I am sorry that it happened and we are making sure they announce themselves before entering any room, even if they believe it is a... More

Reno
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed last night at this hotel courtesy of a Hotels Tonight discount. The hotel is located in Little Italy making it an easy walk to good restaurants in the area. We needed to be at the airport early in the morning and that is why we selected this hotel. The hotel is small and clean. The room was small... More

Was this review helpful? Yes 2
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Thank you for staying with us. I am sorry that the beds are to firm for you. All of the beds in the hotel are brand new and maybe that is why they are a little on the firm side still. More

Yuma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Many reviews say the rooms are small, but only compared to the large chain hotels. We found the room to be very comfortable and the staff to be outstanding. While the parking is off-site, you can use the San Diego Trolley, (three blocks away), to reach most places in the area. We travel to San Diego on a fairly regular... More

Was this review helpful? Yes 1
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Awesome! Thank you so much. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I loved this hotel, it is in the middle of little Italy. We were able to get the corner room at the back of the hotel looking over san diego bay, beautiful view. The only thing that was an inconvenience was not enough soap snd shampoo, other then that great service, clean, they accommodate all of our... More

Was this review helpful? Yes 1
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

"cute and cozy"!!! I like it.... Thank you for your kind words. More

Los Angeles, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed to go to San Diego on one day's notice for business. With such short notice, I could not get a dog sitter either. Yet the last minute factor lead me to one of the best hotels I've ever stayed in in San Diego. I ran across Urban Boutique Hotel on a web-travel site, and they had availability. As... More

Was this review helpful? Yes 1
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Thank you very much. We appreciate the details of your review. I am so happy you enjoyed your stay with us and we hope to see you again. More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall we found the location and value to be very good. Rooms are updated and clean. They are not spacious, however we found it comfortable for our needs. We had comfortable king bed with good linens, one chair, large flat screen TV, mini fridge and coffee maker, safe and closet. Sink is separate from toilette & shower room. This worked... More

Was this review helpful? Yes 2
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

WOW! amazing review from a TOP reviewer. We really appreciate your detailed review. A small hotel like ours depends on the kind words of our happy guests and the time you spent to say nice things about us is greatly appreciated. More

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed June 18, 2014

Urban Boutique Hotel is a gem of a place! The staff was very helpful throughout our entire stay. The rooms were clean and well kept, with all of the amenities you would expect from a larger hotel chain. Free wifi in the room and the business center was a bonus when I had to get some work done during our... More

Was this review helpful? Yes
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Thank you for that nice review. A small boutique hotel like ours depends on happy guests sharing positive reviews about there stay. We truly appreciate your review. More

London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 12, 2014

This hotel is right in Little Italy which has some great bars and restaurants (recommend the Devanti Enoteca round the corner for Italian food). It's a short stroll to the tram which will take you up to the Old Town, or down to the Gas Lamp quarter. Cabs back from the Gas Lamp are $10 or you could walk it... More

Was this review helpful? Yes 2
frankf541, Public Relations Manager at Urban Boutique Hotel, responded to this review

Thank you very much for such a nice detailed review. It sounds like you really had a good time. I am going to speak with the housekeeping staff about the early morning chatting in the hallways. Thanks for the feedback. More

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Additional Information about Urban Boutique Hotel

Address: 1654 Columbia Street, San Diego, CA 92101 (Formerly Hotel Contessa)
Location: United States > California > San Diego > Downtown , Little Italy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
Ranked #163 of 268 hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Urban Boutique Hotel 3*
Official Description (provided by the hotel):
Boutique hotel in Little Italy area of downtown. ... more   less 
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