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Hilton Garden Inn San Diego/Rancho Bernardo

#24 of 270 Hotels in San Diego
Certificate of Excellence
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17240 Bernardo Center Drive, San Diego, CA 92128
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Best prices for: 1 room 1 guest
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Hilton Garden Inn San Diego/Rancho Bernardo
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Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
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266 reviews from our community

Traveler rating
    162
    80
    18
    2
    4
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106
53
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Bernardo, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

If you're overnight it's average but expensive. Avoid the bar and dining room on Sunday nights - service is incredibly slow and the food mediocre. We waited 25 minutes for a beer and a glass of wine. Another 55 for a burger that was overcooked - we should have walked out. Went to a meeting came back and the keycard... More 

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London, Ontario, Canada
Top Contributor
50 reviews 50 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

As part of a travel group , with someone else making arrangements you never know what to expect. Although a little far from the water front and the "action" getting back here at the end of a busy day , tells you why. Quiet comfort ! Place has its own restaurant / bar , that seemed to have many returning... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stopped for two night to visit family nearby. Because it was the weekend, selected Hilton Weekend package which included breakfast for two. Drove all day, arrived late evening. Staff told me on check-in my room did not have breakfast included.I said my rate did include breakfast. After checking said it was not included. I pulled up reservation on my phone... More 

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for taking the time to give us valuable feedback on your recent stay with us. I apologize that you encountered some issues with check in and housekeeping service. I will personally address your concerns to ensure we correct in the future. If there is anything else I can assist you with please reach out to me at sarah.haviland@hilton.com. More 

Alpine, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

We had booked this hotel weeks in advance and had booked 4 rooms requesting 1 king room be connected with a 2 queen room. This was not accommodated. The house keeping team called and woke me up from a mid day nap, I asked them to clean later, they never did. The breakfast was overpriced.

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

I am very sorry we were unable to accommodate your room location and housekeeping requests on your recent stay with us. Please know that we make every effort to honor all guests' requests as we are able to. I will follow up with my housekeeping manager to correct the communication breakdown that occurred, causing your room not to be cleaned.... More 

Las Vegas, Nevada
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in some HGI before, so we knew what to expect. We stayed here at rancho Bernardo because I wanted something nearby Safari zoo, this hotel is in a beautiful area, nice houses, restaurants, there are vineyards nearby also. This is outside San Diego, like 20-25 min drive to Downtown but for us it was really good because... More 

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Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well run hotel with a friendly staff, and big and clean rooms. The staff at this hotel is service minded and very helpful. Since I was not driving myself on this stay, I needed a town car, and they made sure I had one arriving in just a few minutes after requesting one. When heading out, they also offered water... More 

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Ventura, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this property a number of times due to family in the area. Always satisfactory plus. Consistently clean, well-maintained, with friendly and efficient staff. Be sure to ask for a quite room; one wing is near the freeway and can be a bit noisy.

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you very much for taking the time to give your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay and we look forward to serving you again in the future. More 

Fayetteville, North Carolina
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a fabulous hotel. Clean. Well appointed. Well maintained. Great service. Nice restaurant. I got this for a very reasonable rate on Priceline Express Deals. This is in a nice part of town. About 20 minutes from downtown and the beaches.

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Boston
Top Contributor
62 reviews 62 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 10, 2015

From my check in to my daily room cleaning I can't complain. Everyone here is friendly and willing to make your stay comfortable. Resteraunt is good and the. Breakfast omelette is refreshing made to order. Clean and comfortable bedding as well. Stayed in room 250. Nice and quiet.

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San diego, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 5, 2015

See Mike at front desk for a absolutely enjoyable stay. Mike is awesome and the reason we continue to return. Hotel is spotless. Location of Hotel is just perfect to stores, restaurants and grocery stores. Minutes to beaches about 20 minutes. San Diego zoo 25 minutes.

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