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Hilton Garden Inn San Diego/Rancho Bernardo

#27 of 271 Hotels in San Diego
Certificate of Excellence
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17240 Bernardo Center Drive, San Diego, CA 92128
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Hilton Garden Inn San Diego/Rancho Bernardo
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Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Payson, Arizona, United States
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a lovely hotel. Approach is very nice; although, with hotel tucked into an out of the way center, it could be a bit difficult to locate. Not very convenient for San Diego sight-seeing, as it is at minimum a half hour drive to Bayside. Grounds are very well kept; clean and inviting. Underground parking is provided. Check-in was... More 

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Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for writing a detailed review regarding your recent stay with us. I want to personally apologize for the housekeeping service you received. This is not the standard we train our teams to uphold and we will share your review with the team to make sure we get to the bottom of the issue and resolve it in the... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is ok, not close at all to San Diego or La Jolla beach but if you don't mind driving a half hour or so then it shouldn't be a problem. It took roughly a half hour or 40 minutes to get to the Zoo, and La Jolla from the Hilton garden inn. That wasn't a big deal for... More 

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for sharing your feedback about your experience here with us! I apologize that the AC unit was frozen. I am glad to hear we were able to correct this right away for you. We are very happy to hear that you will be returning again and will be looking forward to it! More 

92025, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I check many hotels in the area but this place was the best for the costs and values. Resturant was very clean and the food was really good. e stayed for 8 days and eat there several times. The manager was very helpful and the staff specially David was very friendly and helped us feel like home.

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

We love to see that our team's dedication to our guests' experience doesn't go unnoticed. I will be sure to celebrate your comments with our team. Thank you very much for taking the time to write a review for us. More 

Rancho cucamonga, CA
Top Contributor
213 reviews 213 reviews
67 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here after a nearby wedding. The lobby is nice and offers coffee on the morning. The hotel has a slightly odd layout and we had to park around the back in a parking garage to get to our room vs using the lobby. The room was as expected for the price- comfortable bed, small but fine bathroom. We were... More 

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for commenting on your recent stay with us. Your feedback is invaluable to our success, as we are continuously striving to do better every day. We appreciate your business and hope we are able to have you stay with us again in the future. More 

Orange, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff & guest made us feel welcome with our service dog. This does not happen to us at some hotels. Our service dog is very well behaved and quiet. The restaurant staff were very accommodating and did not put us off in a corner to hide us and we were very appreciative. The free cookies in the Reception area were... More 

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

It is a pleasure to hear that we were able to welcome you and your family into our home during your stay. Thank you for the very kind words about our team. I will be sure to share with them. Thank you for choosing the Hilton Garden Inn. We look forward to your next visit with us. More 

las vegas, United States
1 review
5 of 5 stars Reviewed 1 week ago

came to celebrate mother's day. online check in was quick and easy also you can pick your own room before you even arrive. front desk clerks are welcoming and always greet you with a smile. they have coffee and cucumber and lemon infused water in the spacious lobby.take some time to just relax and enjoy the great lobby with comfy... More 

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Happy Belated Mother's Day to you! Thank you for taking the time to write a review. We are thrilled that you felt relaxed and comfortable on your special day. Come back and see us again soon! More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay with many amenities including an outdoor pool & hot tub, gym, laundry room, bar & lounge, good service and friendly staff. It is also in a good location close to the freeway and center of Rancho Bernardo. Will definitely stay here again in the future.

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you so much for taking the time to give your feedback regarding your recent stay with us. I am so glad you enjoyed your experience and we look forward to serving you again in the future! More 

Highlandville, Missouri
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel was overall a nice stay. We found the hotel to be clean, the room to be a good size, and the staff to be very accommodating. The restaurant and bar in the hotel had very good quality food however we found it to be a bit on the high side. We found the snack vending to to be... More 

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for your review. We appreciate your comments about the hotel food and beverage pricing. Your feedback is invaluable to our success, and allows us to review our operation and provide a better guest experience. Thank you again and we look forward to having you as a guest when you return to the Rancho Bernardo area. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

What a beautiful area. The Hilton Garden Inn Rancho Bernardo was the perfect home-base for our weekend trip to visit family in the area. The staff was exceptionally friendly, the place was clean and well kept, and it had everything we needed to make our stay pleasant.

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for your feedback. I am happy to hear that you enjoyed the hotel and the location to your family. Please come visit us again when you return! More 

Santa Clarita, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were married in town two years ago and were incredibly pleased with the accommodations, from the service to the rooms. We've been back twice and had great experiences every time. I'd definitely recommend this for Escondido or even if you want a more affordable place that's not too far from San Diego (about 30 minutes)!

Review collected in partnership with Hilton Garden Inn

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TorreyPinesHilton, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for taking the time to write a great review about your current and past experiences at our hotel. It is our loyal repeat guests that keep our hotel alive. We look forward to welcoming you back on your next stay. More 

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27 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Pool/beach area (2)
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Hotel & grounds (8)
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