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Hilton Garden Inn San Diego/Rancho Bernardo

#49 of 273 Hotels in San Diego
Certificate of Excellence
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17240 Bernardo Center Drive, San Diego, CA 92128
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Hilton Garden Inn San Diego/Rancho Bernardo
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Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
Hilton Garden Inn San Diego/Rancho Bernardo
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318 Reviews from our TripAdvisor Community

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Traveler rating
    186
    97
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

I stayed there for business in Late July and asked for a very quiet room. Was told to select specific side of the hotel. This room on the 1st floor faced the freeway - which turned out to be very noisy. In addition, the air conditioner is right next to bed and was going off and on every few minutes.... More 

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Voorheesville, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another great stay at this hotel, where the front desk and hotel managers are very welcoming and helpful. Even the breakfast staff make one feel an honored guest. One is always greeted when one walks through the lobby, and the breakfast room staff invite you in with a smile and a warm greeting. I have stayed here many times, and... More 

Review collected in partnership with Hilton Garden Inn

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Fredericton, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I wanted a good place to stay north of San Diego for myself and my family. Hilton is a solid brand and this location was typical. The king beds were comfortable and the service was as expected. The medium sized fitness room was adequate, and the outside pool and patio quite pleasant. There is a mix of surface and structure... More 

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Middle River, United States
2 of 5 stars Reviewed 4 days ago NEW

The room i stayed in had an awful smell such as mildew or mold. I had no rags my first night and the room service food tasted like a poorly prepared TV dinner. My bed was also lumpy. Very disappointing for a Hilton.

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Alexandria, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

In the last few months, I've stayed at three different Hilton properties for work... and the Hilton Garden Inn in Rancho Bernardo, CA is a disappointment. Less well cared for than their sister brand Hampton Inn. And as a HiltonHonors member, they refused to give me a free bottle of water after the check-in for my 8 day stay. Wifi... More 

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Israel, Israel
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is clean as a surgical facility, quiet and comfortable. The staff is very helpful and generous. Located in the quiet Rancho Bernardo community, 5 minutes ride from community shopping centers. If you plan to visit San Diego downtown - you'd have to get a car, it's about 30 min. ride from R.Bernardo to SD downtown. The hotel has... More 

Review collected in partnership with Hilton Garden Inn

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Fairfax, VA
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, good location, great/fast breakfast and friendly staff. Pool is nice but a tad small. Solid for the price. I tend to stay there while on business trips. Internet is fast and they have a small bar area to hang out in. It's great for business trips.

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Eindhoven, The Netherlands
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very functional hotel, no frills. Good size room, with all facilities for business. Polar temperature when entering the room; somebody had left the airco on 50F...not good. Breakfast is somewhat rudimentary...do not sit on the benches as they are too low for the tables. Complimentary shuttle service to nearby hotels is very useful, driver very cheerful!

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Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Your review and feedback are greatly appreciated. I am happy to hear that we were able to meet your business needs. I will also share your comments with our housekeeping staff regarding the temperature of the air conditioning at check in. We hope you will consider us for your future hotel needs in Rancho Bernardo! More 

San Tan Valley, United States
1 review
2 of 5 stars Reviewed 1 week ago

Was staying for a couples stay for our first trip to California. We asked for a top floor as we wanted a nice quiet stay. We were placed on the second floor where there was a Sports Team. Needless to say it was extremely loud past 2am. To add our room was right outside the pool area and it was... More 

Review collected in partnership with Hilton Garden Inn

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Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

I am very sorry that we were unable to keep you secluded from the noise of our other guests during your stay with us. Please know we make our best efforts to meet the requests of all of our guests. Your feedback will be shared with our team so we are able to do a better job of being proactive... More 

KALAMAZOO
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I took my family on a two day trip to San Diego and booked a room at this hotel. The hotel is approx. 25 minutes from downtown San Diego. The location was great and the reception staff was exceptional. Unfortunately the property itself didn't live up to what I'm used to in the Hilton family of properties. Normally I walk... More 

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Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for your positive comments regarding our staff and location. I apologize you experienced noise issues during your stay. Please know that we take our guest feedback seriously and will review further. We hope to serve you again in the future. More 

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Rancho Bernardo Inn
Rancho Bernardo Inn
#38 of 273 in San Diego
4.5 of 5 stars 1,277 reviews
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